Transcript Slide 1
The first foreign business language 1 - English An introductory class Aims of the class • Introduction to the subject's requirements: pre-exam and exam requirements. • Mid-term exam and the final exam • The subject: what will we learn and how • RULES! = pravila! • Dictionaries = rečnici • Students are obliged to open their notebooks and take notes! Pre-exam requirements PRE-EXAM REQUIREMENTS: 45 credits MAX Attendance (80% or more) Seminar paper 5 points 10 points max Active participation in class 10 points max Mid-term exam Final exam 20 points max 55 points max Seminar paper • • • • • A paper should be 300-500 words long. Any books or Internet pages consulted should be cited at the end of the paper. Books: Robbins, S. (2000) First Insights into Business. Harlow. Pearson Education Limited. Internet pages: The Economist, found at: http://www.economist.com/. Web. If you use direct words of someone else, you will cite them within the quotation marks. Alfred Montapert: “All lasting business is built on friendship.” (Montapert, year) To highlight, in Serbian: Plagijarizam (kopiranje sa interneta, uzimanje tuđih reči bez citiranja) se neće tolerisati! Retell the sources, DO NOT copy them! • Deadline - last week of December • SHOW YOUR CREATIVITY (THINK ABOUT THE TOPIC)!!! The subject: what will we learn and how • All four language skills (listening, speaking, reading, writing) Compulsory literature (obavezna literatura) Jasna Milošević, Milka Marković (2009) Engleski poslovni jezik, Alfagraf NS. Available at (Dostupno u): college bookshop (skriptarnica Škole) Sue Robbins (2000) First Insights into Business, Longman. Available at (Dostupno u): Knjižara BOOKSTREAM, Radnička 8, Novi Sad RULES! = pravila! Class behavior • Students must bring their books (compulsory literature) and notebooks to every class. • Forbidden: mobiles during the class, talking, rude or impolite behavior Dictionaries • Free online dictionaries ready to be used (besplatni onlajn rečnici za korišćenje): • http://onelook.com/ OneLook • http://www.acronymfinder.com Acronym Finder • http://oald8.oxfordlearnersdicti onaries.com/ Oxford Learner's dictionary • Rules for the usage of dictionaries: • You can use them at home. • You do not need to bring your own dictionary to the class. • Sometimes, the teacher brings dictionaries to the practice classes. How do the dictionaries function? ENTER A WORD: E.G. BUSINESS OneLook dictionary Quick definition Before we move on… • What is an acronym and what is an abbreviation? • ACRONYM (primer akronima): NATO (The North Atlantic Treaty Organization) Or: CEO (Chief Executive Officer) • ABBREVIATION (primer skraćenice): amt is an abbreviation for amount • How would you translate “amount”? • količina Acronym Finder TYPE AN ABBREVIATION OR ACRONYM YOU WANT TO BE DEFINED, E.G. CEO Acronym Finder CLICK ON THE CATEGORY YOU ARE INTERESTED IN (BUSINESS & FINANCE) DEFINITION OF THE ACRONYM WITHIN THAT CATEGORY Oxford Learner's Dictionary CLICK ON THE ICON TO CLOSE THIS WINDOW Oxford Learner's Dictionary ENTER A WORD/ PHRASE, E.G. CUSTOMER Oxford Learner's Dictionary Oxford Learner's Dictionary-usage note Let me introduce myself… • Aims • To learn/ revise how to introduce oneself (to e.g. business partners) • Key vocabulary (Unit 1- Customers) Is that Mrs or Ms? • Mr, Mrs /misiz/, Miss /mis/, Ms /miz/ • To highlight, in Serbian: koristite ove nazive ispred prezimena, a ne imena, osim kada izgovorimo istovremeno ime i prezime: Mr John Hudson. Programme, course HOME AND FOREIGN TRADE Tourism and Hospitality /Catering Programme, course • Finance and Accounting • Entrepreneurship Programme, course • Information Technology in Business • Insurance Key vocabulary: Customers SERVICES CUSTOMERS CODE OF PRACTICE CUSTOMER CARE Remember! • to complain about = žaliti se na… • Customers can complain about bad customer service. • Also, there is: a letter of complaint about… THANK YOU FOR YOUR ATTENTION! See you next class!