Transcript IT Training - University of Scranton

Jack Williams
IT Training Specialist
July 16, 2015
Upgrade skills in common software
programs used on campus
 Increase efficiency
 Relieve stressful tasks
 Discover available options
 Develop awareness of security issues
 Increase productivity

Class Structure
Classes are one hour in length
 Several sessions may be needed to
cover material in some subjects
 Two levels of training are offered

› Basic or beginner level
› Intermediate or User level

All sessions are customized
IT Training Lab
Training is held in Hyland Hall #402
 Off-site training available*
 Computers are iMacs with dualboot Mac/Windows 7 capability
 Capacity of 14 work stations
 Instructor led, hands-on training

Microsoft Office 2010
WORD – 2 levels
 EXCEL – 2 levels
 PowerPoint – 2 levels
 Outlook 2010
 Live @edu

› Outlook Live
› Calendar
Available Training
Banner
 CMS Website
 Identity Finder
 RoyalDrive

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Basic Computer
SANS Security
Windows 7
Publisher 2010
Note: Suggestions for training will be
considered for programs not on the
above lists

On-Line Training
› Banner Navigation Training in
my.scranton.edu portal
 Ellucian Training
https://udca.sungardhe.com/cp/home/displaylogin
› Training on IT Services website:
www.scranton.edu/it_training

Classroom Training
› For basic navigation and interface
› Customized training will be available

A series of short videos to create
awareness of the on-line threats we
face from identity and data thieves

Focus is on computer users who are
the targets, not just their equipment

Video training is professionally done,
interesting, and does not have to be
completed in one visit
Training videos average 3 minutes
 Sample titles:

› You Are the Target
› Internet Browsing
› Mobile Device Security
› Data Protection
› Hacked
IT Training Website:
www.scranton.edu/IT_Training
Our training calendar, which lists
scheduled classes is available on
the IT Training website:
www.scranton.edu/it_training

Classes are available Monday
through Friday 8:30 a.m. to 4 p.m.

Registration for classes is done
through email to:
Jack Williams, IT Training Specialist
[email protected]

IT Services
› [email protected]

Jack Williams
› [email protected]

IT Training Website:
› http://www.scranton.edu/IT_Training

Suggestions for specific training
› Partner with Departments
› Software common to university use

Preferred method of delivery
› On-line
› Classroom, instructor-led
› Hand-outs, printed hard copy

Best ways to promote training