Transcript XTRA Translation Services

XTRA Translation Services
learning about
XTRA’s partnership
approach
what problem do we think we
can solve?
Have you heard of many multi-lingual
translation services provider capable of
delivering translations of outstanding
quality? The only choice it seems hightech companies have is to put up with
mediocre quality in some or all languages
or to find and manage specialized singlelanguage vendors in the target-country in
a decentralized approach.
what market trends do we
foresee?
Whether a client today goes with a
conventional MLV or takes the effort to
manage in-country SLVs, neither option
seems to provide the ideal solution. While
the first is often expensive and delivers
varying quality, many companies find the
second option hard to manage and tend to
centralize and further outsource their
translation requirements.
what is our offering to IT
companies?
Basically, our goal is to provide a
translation services offering that allows
software companies to manage their
translation needs centrally, at reasonable
cost, with minimum risk, and with
consistently outstanding quality.
what clients do we target?
Our offering is targeted at large and
medium-sized IT companies looking to
reduce their in-house resources through a
centralized outsourcing approach. To
leverage gained competencies we will put
a particular focus on the following fields:
computer hardware, B2B application
software, CAD, ERP, CRM, and SCM.
what are key differentiators?
Proactiveness – stands for a different
attitude and means that we make it our
task to spot any issue that can affect
time-to-market, cost or quality
Creativity – using our knowledge to invent
and propose ever smarter procedures
Reliability – providing metrics-based
quality and transparent, sustainable
long-term solutions
what is XTRA all about?
Founded in 1993, XTRA is a 100%
privately held and financed, independent
translation services company located in
Böblingen near Stuttgart. With its strong
and uncompromising focus on quality, the
company is working towards establishing
itself as a synonym for proactiveness,
creativity, and reliability among its clients
and partners.
how do we intend to market
our service offering?
Our marketing focus will be 1:1 contact
with decision makers of potential clients
world-wide, with a particular focus on the
United States and EU countries. By
offering proven value propositions that
address real customer problems we intend
to set us apart from competitors from the
very start of a customer relation.
how do we procure
multilingual resources?
In order to keep our commitments to
clients, we work with professional and
well-managed localization companies
located in the target country for languages
other than German. We very thoroughly
evaluate potential partners to make sure
they are up to our and our clients’ high
standards.
what do we mean by using
the term “preferred partner”?
Although we maintain a type of subcontracting relationship, we believe that
the term “preferred partner” best
describes the type of relationship we have
in mind. Our intention is to choose two
preferred partners per target language.
The relationship with and between our
preferred partners is meant to be
complementary rather than competitive.
what are our criteria for
partner selection?
Partner selection criteria are: company
management, use of in-house translators
vs. freelancers, project experience,
specialization, transparency of quality
assurance process, client references,
financial stability, commitment to allocate
only proven staff for XTRA projects,
technical skills, and competitive pricing.
what are the benefits of being
an XTRA partner?
To name just a few of the benefits of
working with us: partner-type, respectful
treatment of your company and your staff,
competent and professional project
preparation and management, reasonable
rates, payment within 14 days after receipt
of invoice, the possibility to expand your
company’s expertise and competitiveness.
contact
If you feel that starting a partnership
with us could be mutually beneficial,
please feel free to contact me.
XTRA Translation Services GmbH
Calwer Straße 7
71034 Böblingen
Phone +49-7031-213 66 53
[email protected]
www.xtra-services.com
Stefan Lampert
Founder and Managing Director
XTRA Translation Services GmbH