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A Brief Overview of the Indian IT Industry & Infosys February, 2006 A brief look at the Indian Economy Rapidly growing GDP of 7.5%-8% Services sector has more than 50% weightage in GDP Structural drivers for growth Large population and favorable demographic trends Skilled and well-educated labor force Rising integration into global trade and investment Improving macro policies and institutional framework Various studies predict that India will become the 3rd largest economy in the world by 2050 But there are challenges Need for simplification of rules and regulations Infrastructure Page 2 Snapshot of the Indian Software Industry Rapidly growing exports 1991 – US $128 million 2005 – US $17.2 billion 2008 (projected)- US$ 50 billion Employs over 1,100,000 people Over 400 Fortune 500 companies outsource their software development & maintenance to India (Source: NASSCOM) Page 3 Liberalization of the economy & the seeds of IT boom in India Abolition of licenses Rationalization of taxes Export thrust Reduction of import tariffs Abolition of wealth tax Foreign exchange reforms Free pricing of IPOs Foreign portfolio investments Employee stock option plans Page 4 The Infosys Journey… 2005 Infosys crosses USD 1.6B (05-06 projection $2.1B) in revenue and has over 49000 employees, with 454 clients Page 5 Infosys this year will be a $2B organization… Canada: Toronto USA: Atlanta Boston Charlotte Chicago Dallas Detroit Fremont Los Angeles New York Reston Seattle Argentina: Buenos Aires Europe:Amsterdam Brussels Frankfurt London Milan Paris Prague Stockholm Stuttgart Utercht Zurich India:Bangalore, Chennai, Pune, Bhubaneswar, Hyderabad, Mangalore, Mohali, Mysore, New Delhi, Mumbai, Trivendrum » Global Presence with offices in 17 countries and 45 cities » Over a Billion and half USD in revenue (projection of 2.14B) and growing at a rate of 49% per year Australia: Melbourne Sydney China: Beijing Shanghai Japan: Tokyo Hong Kong Mauritius Sharjah Singapore » Less than 65% of revenue from USA. Strong presence and understanding of APAC market » Partnering with clients for Technology-enabled Business Transformation » Proven track record of ramping-up resources to meet client needs » High customer satisfaction – over 93.2% (as on Q3 ‘05) of revenues from repeat business » 39 clients from Fortune 100 (Total number of clients as 454 (Q3)) » Over 49,420 employees » Numerous quality benchmarks – CMMi 5, PCMM, Six Sigma, BS7799, AS9100 certifications to name a few » Worldwide recognition for business practices, financial management & technical expertise Page 6 This is how we are organized… Subsidiaries Infosys Consulting Inc Infosys Australia Ltd. Infosys Technologies (Shanghai) Company Ltd (ITSCo) Progeon ( BPO) Express, Transportation, Media and Entertainment Business Process Outsorcing Infrastructu re Managemen t Services Independent Validation Services Enterprise Enterprise Solutions Solutions Systems Integration Product Engineering and Embedded services Client focused integrated business units ably supported by ECU’s, BEF’s and competency centers. Page 7 We have continuously evolved to try and meet client requirements over the years… • New services defined as services other than Application Development, Maintenance, Strategy and Re-engineering and Products Transformati on Consulting 70% 63.90% 65% 63.70% 61.10% 55% 50% 45% Business Process Management 38.90% 40% 35% Infrastructure Management 36.10% 36.30% 31.70% 25% 20% 2001 2002 2003 Technology-enabled BPR ADM Enterprise Solutions Application Development and Maintenance 1981 Software Re-engineering People Organization Infrastructu re Process Quality Infosys Global Delivery Model Page 8 41.10% 30% Systems Integration Technology Consulting 1996 58.90% 60% 2004 2001 68.30% Non-ADM 2004 2005 Infosys’ rich client base enables it to leverage the best practices followed in other accounts. Sample client base Infosys has 39 Fortune 100 clients and 98 Fortune 500 clients (as of 31st Dec 2005) Page 9 Infosys has strategic alliances with key players in all the segments to provide best services at optimal cost.. Key Alliances of Infosys: Page 10 Recruitments best-in-class and has the infrastructure/ practices to retain them. Infosys Strategy for Employee Attracting the best • Laterals joining from Big 5 and global corporations • Employer of choice at IIT, IIM • Capability to train 14,000 employees in a year at Mysore Focus on growth & retention • Managed attrition (<11%) • Stock options for all employees – pioneer in India • Training spend >5% of revenues World class work environment • Campus like facilities and culture • Fast paced, results oriented ethic • Empowerment in non-hierarchical organization • International Program like Instep to ensure global work culture Page 11 With a deep focus on Process Capability and Benchmarks itself against high maturity offshore vendors (CMMI – L5) in industry Parameters Unit Delivered Defect Density Delivered Defects/ FP Overall Defect Removal % Effectiveness Benchmark Infosys 0.105 0.026 95 97 On-time Delivery % of projects 66 94 Productivity LOC/ Person Day Total Defects/ KLOC 52 65 12 6 Defect Density Source Software Assessments, Benchmarks and Best Practices by Capers Jones (2000) Bangalore SPIN Phase 3 Report Apr 03 Bangalore SPIN (Software Process Improvement Network) is a commercially neutral, non-profit organization supported by leading global software companies. This has Special Interest Groups (SIG) for benchmarking (Development), comprising of over 15 high maturity (Level 5) offshore vendors. Page 12 End-to-end services Addressing your complete landscape Ability to scale High Confidence Levels in Delivery and Relationship Best People, Low Attrition and steep ramp-up capability Sustainable Learning Curve Advantages Global Presence and matured Delivery Models Quick Time to Market, Lower Costs SEI CMMI Level 5 Processes and high quality focus Express /Logistics Domain and diverse Technical Competence Page 13 Quality Delivered by a very few Companies worldwide Sound Methodologies, Repeatability …What it brings to YOU What we offer… To summarize, the strengths of people, process and technology converge seamlessly within Infosys to fulfill your end to end IT needs. Thank You Page 14