Transcript Main heading - Change for Children

Information Sharing Index
Pete James
Project Director
IS Index Project
DfES
20 Jan 2006
Agenda

Introduction and Purpose

What is the “IS Index” and where does it fit?

How is the Index going to work (and how will it help you and yours?)

The experience of a Local Authority Trailblazer – Peter Chester

The Big Issues (have we captured them all?)

Funding, timing, governance, accountability, security, quality

What happens next?

Implementation Planning: discussion
Introduction & Purpose

A ‘Mission Critical’ project

Index Announcement – 8th December

Ministerial letter to all Directors of Children’s Services in England

Project needs Executive buy-in and commitment – DCSs, PCT CXs
and other key local agencies…

Describe key aspects of the Index establishment and operation…

Pre-Deployment advice and support needs testing…

Your feedback will inform our Implementation Planning…
Information Sharing (IS) Index


A tool to help Practitioners to accurately identify:

the Child or Young Person before them

if they are receiving universal services

which other Practitioners are (or have been) involved with the child

that another Practitioner has information to share, has undertaken
an assessment or is taking action with regard to the Child
The requirements and solution structures are being shaped by:

Learnings from Trailblazer Local Authorities

Extensive consultation with other relevant stakeholders

Policy & Regulatory framework

Public and cross-government consultation
Index Project: part of ECM:CfC
Key Index
Capabilities
Verify the
Identity of
a Child
Identify where
Services NOT
being delivered
CiP
Projects
CiP Target
Outcomes
ECM
Programmes
Outcomes for
Children
Build
Capacity
Services
Better Targeted
to Needs
Sure
Start
Stay
Protection
Safe
Integrated
Working
Earlier Ident.
of Needs &
Intervention
Identify
Practitioner(s)
Involved
View
Indicators of
Info/action/CAF
Statistics for
Policy &
Management
Fewer Children
Missing Univ.
Services
InformationSharing
INDEX
Children’s
Trust
Service
Experience
less stressful
for CYP&F
CYP requiring
Addit’l Services
are protected
Youth
Support
Be
Healthy
Safeguarding
Change in
Practice
Enjoy &
Achieve
Extended
Schools
Achieve
potential
Make Positive
Children’s
NSF
“Respect”
Contribution
Economic
Well-being
How can Practitioners comply with all initiatives?...
Key Index
Capabilities
CiP
Projects
CiP Target
Outcomes
ECM
Programmes
Outcomes for
Children
Verify the
Identity of
a Child
Build
Capacity
Services
Better Targeted
to Needs
Sure
Start
Stay
Protection
Safe
Identify where
Services NOT
being delivered
Integrated
Working
Earlier Ident.
of Needs &
Intervention
Identify
Practitioner(s)
Involved
View
Indicators of
Info/action/CAF
Statistics for
Policy &
Management
Fewer Children
Missing Univ.
Services
InformationSharing
INDEX
Children’s
Trust
Service
Experience
less stressful
for CYP&F
CYP requiring
Addit’l Services
are protected
Youth
Support
Be
Healthy
Safeguarding
Change in
Practice
Enjoy &
Achieve
Extended
Schools
Achieve
potential
Make Positive
Children’s
NSF
“Respect”
Contribution
Economic
Well-being
Follow the common processes…….
Change in Practice (CiP) service processes
Needs Mgt
Service planning
Monitor/coordinate
Preparation
Discussion
Delivery
Close
involvement
CiP initiatives fit with processes
Needs Mgt
Service planning
IS Index
IS Index
Monitor/coordinate
Lead Prof
Multi-agency working
Preparation
eCAF
Discussion
ICS
Delivery
IS Index
eCAF
Close
involvement
Using the Index
MI
Needs Mgt
Service planning
MI
Monitor/coordinate
Awareness /
preparation
Assessment
Service delivery
Closure
ID child
Find others to
contact
Query Index
Query Index
Record involvement Record CAF
Record involvement
Close involvement, CAF
IS Index Functions

Locate record & identify a child

View child’s record

Manage data

Manage data sourcing

Manage user access

Management Information
Data flows
Description:
1. All data about children is held
centrally in 150 database partitions
2. Central system processes data
3. Local Authorities manage their own
data
150 database 4. National data supplied centrally
partitions
5. Users connect to central system
Central
ID mgt
DWP
What does Index comprise?
NATIONAL
LOCAL
Connexions
Connexions
Connexions
Education
Education
Education
Education
Education
NHS
Practitioner
access
Web server
Social
Social
Social
services
services
services
NHS
Web services
Education
Education
Education
DWP
Data file
handler
Data
supply
Social
Social
Social
services
services
services
Summary of data sources
Local
Authority
Systems
25
Young people
receiving
additional services
18
All children in
England
0
Connexions
DWP
NHS
Schools
Voluntary Other
sector
Home NRUC
Office
ONS
‘Universal’ data sources
Supplementary data sources
We need many sources to get coverage, accuracy & completeness
What will the IS Index look like?
Case system
Looks like next
release of
Practitioners’
own system
Name: Johnny Smith
Address: 23 Acacia Ave
Details:
Johnny comes from a broken home & is a victim
of bullying in school
Other practitioners:
Fred Jones, GP
01234 567890
IS Index
Case Mgt System changes – a pragmatic view
Practitioners reached
70 – 90%
X
cost of change
CiP Technology Landscape
Business support
eCAF
ICS
NRWS
Bichard
IS Index
Common
components
Infrastructure
CJIT
Child identity management
Practitioner
registration
GC exchange
N3
Federated
identity mgt
GC register
GSX
GG
Top 6 Questions / Issues

Funding provision…

Operational Governance…

Accountability…

Security…

Quality…

Implementation timing…
Big Issues (1): Funding

How much?

What for?

Will it be enough?

When do I get it?

How visible will it be?

etc…
Big Issues (2): Governance
data source
deploys changes to
LA
provides service to
IS Index Central Organisation
Operate Index, help,
change, manage data supply
accreditation, training, MI
Manage data, users
Trains, connects
provides service to
DfES
sets policy, finance,
commissions change
children's workforce
organisations
Big Issues (3): Accountabilities for data
Data source
IS Index
matching
~
X
Observed
discrepancies
LA
changes
matching
Reported
to LA
Data source
LA
LA liaises with sources about
data problems
Responsible for the
records of children in
their area
Big Issues (4): Security

Access limited to those who have:









Had their ‘need’ established
Been CRB-checked
Received training
Role-based access controls
Hide “sensitive” children;
Hide sensitive practitioner involvements from all but essential
staff;
Allow normal access controls to be overridden with safeguards;
Audit of all overrides
Mechanisms to prevent trawling, including:



ensure child address not visible until enough data supplied to identify child uniquely,
audit ALL accesses to records
repeated access to records of children not assigned flagging up a security alert
Big Issues (5): Data Quality

Data kept minimal

Choose data sources to maximise coverage,
completeness, currency, accuracy and verification of data

Automated data feeds – do not ask people to remember or
add work

Data quality reports

Clear accountabilities…..
Data Quality - accountabilities
Practitioner
Case Mgt
System
Records data on
Automatically
CMS as part of extracts data and
normal process –
supplies to IS
onus is on good
Index
practice
LA ISA
Administrator
Central team
Picks up
discrepancies,
errors, liaises
with sources to
correct
Liaises with
national sources
to correct
discrepancies,
errors
Practitioner with modified CMS
Practitioner
LA ISA
Administrator
Central team
Records data on
IS Index via
browser or
mediated access
– new process
Picks up
discrepancies,
errors, liaises
with sources to
correct
Liaises with
national sources
to correct
discrepancies,
errors
Practitioner without modified CMS
Big Issues (6): Timing
2006
Jan
Jul
2007
Jan
Jul
2008
Jan
Jul
Iterative design/build
Build
Index
data
Data management
roll-out
Practitioner access roll-out