Transcript www.acma.mxerp.in
ACMA Awards Excellence in HR
Category : Special Company Name : Plant Location : 2014-15
2 3 4 1 S. No.
Area Leadership
(For Office Use only)
Index
Page no.
Total Marks Actual Marks 200 HR Strategy & Structure HR Practice & Policies Shop Floor Management 150 250 250 5 Industrial Climate and Profile 150 Total 1000 MSME, Export, Technology, Q & P and Manufacturing Awards Excellence in HR For Administrative Queries:
Mr. Jitender Rana Email [email protected]
Mobile- 09873369699 Ms. Ecktta Email [email protected]
Mobile- 09953330046 Ms. Sakshi Karkamkar Email [email protected]
Mobile- 07387002181 Mr. Binny Tomy Email [email protected]
Mobile- 9711138869
For Technical Queries:
Mr. V K Sharma Email [email protected]
Mobile- 09811392068 Ms. Sapana M. Baravkar Email [email protected]
Mobile- 07350703339 Mr. Rajul Mathur Email Email [email protected]
Mobile- 09818358688 Mr. Agnivesh Singh [email protected]
Mobile- 09718145705
ACMA Centre for Technology (ACT)
( A Division of
ACMA
) Godrej Eternia-C, ‘B’ Wing, '10th Floor, Office No.- C, Old Mumbai Pune Highway Wakdewadi, Shivaji Nagar , Pune – 411005, India .
www.acma-act.in
ACMA Awards 2014-15 : HR Excellence (Special) Letter for Submission of Award application for 2014-15 Company letterhead details ( Logo , Address ) To , The Secretariat ( ACMA Awards – HR Excellence)
ACMA
6th Floor, The Capital Court Olof Palme Marg, Munirka, New Delhi – 110067 Mobile: Ecktta – +919953330046 We are pleased to submit the application for ACMA Award 2014-15 for
Excellence in HR.
All data submitted is duly verified and true to the best of our knowledge .
With regards ( Name & Designation of the Plant CEO ) Group Company Name Group company Turnover in INR Cr. For 2014-15 Upto INR 20 Cr ACMA Awards Category (Excellence in HR) (For ACMA Award Process Team) MSME Category > INR 20 Cr to INR 150 Cr Small Category > INR 150 Cr to INR 500 Cr Large Category > INR 500 Cr Special Category 3
ACMA Awards 2014-15 : HR Excellence (Special)
Company’s Details
1.
Name of the corporate group (if company is part of a corporate group): ( Underline the plant for which application is sent ) Plant Address : 2.
Name of the Chief executive of the corporate group 3 Chief Executive (Site) details : Name : Mobile : Land line with extension : Designation : E-mail : Fax No.
4 Plant HR Head / Corporate HR Head details : Name : Mobile : Land line with extension : Designation : E-mail : Fax No.
( If Sr. No. 3 & 4 are same , then provide next level person No. 4 ) details at Sr.
4
ACMA Awards 2014-15 : HR Excellence (Special)
Company’s Details
5.
6.
Company turnover ( in Rs. Crore ) for Year 2014-15 : Plant turnover ( in Rs. Crore ) for Year 2014-15 : 7.
8.
9.
Year of Establishment : Company , Plant Total Employees : Company , Plant Do you have a Joint Venture : ( If Yes , Mention the partner name ) 10.
Company’s Key products : 11.
Plant’s Key products : 12.
Plant’s key manufacturing processes : 13.
Plant’s Key competitors : 14.
Plant’s Major Certifications : 5
ACMA Awards 2014-15 : HR Excellence (Special)
Customer Details
As a part of ACMA Award process , feedback from your major customers will be obtained directly and will be provided to Jury as a part of Site diagnosis .
The same will be report provided to you as a part of Site Diagnosis feedback Kindly provide 2 application is sent names per Key Customers for the plant for which
S. No Customer Location % Business share ( from the plant ) Key person name & Designation Mobile & E mail Number
1 2 Note- In addition to application & site diagnosis, Customer feedback will be also considered.
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ACMA Awards 2014-15 : HR Excellence (Special)
Company / Plant Information
Use this slide to brief about your company / Plant .
It includes Product names / photos , Plant facility photographs, etc. 7
ACMA Awards 2014-15 : HR Excellence (Special)
Route Map to reach your plant
Provide diagnosis a route map to your company for site is carried out if your application is shortlisted ) diagnosis ( Site Contact person name & Designation: Name : Designation : E-Mail : Mobile : Landline : ( STD Code ) ( Number ) : Ext. ( if any ) 8
ACMA Awards 2014-15 : HR Excellence (Special)
( For office use only )
( Company performance at a glance Following radar chart shows the scores for each main area as per questionnaire , scores are converted to % )
RADAR Chart HR Strategy & Structure Leadership
100 75 50 25 0
HR Practices & Policies Industrial Climate and Profile Shop Floor Management S. No.
Area
1 2 3 4 5
Leadership HR Strategy & Structure HR Practice & Policies Shop Floor Management Industrial Climate and Profile Total Total Marks Marks Obtained 200 150 250 250 150 1000 %
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ACMA Awards 2014-15 : HR Excellence (Special) (
For Office Use Only
) Section 1
Leadership Total marks = 200 S. No.
1.A
1.B
1.C
1.D
Sub Topic
Vision, Mission and Values Business orientation towards HR Communication Involvement and Approachability 1.E
Capability of 2 nd line Leadership Total
Total Marks
40 40 40 40 40 200
Marks Obtained %
10
ACMA Awards 2014-15 : HR Excellence (Special)
1. Leadership (1.A) Vision, Mission and Values Total = 40
1. Kindly enclose your Statements of vision and mission & dates of when these were Formed and Revised .
(10) VISION : ( Formed on / / , Revised on : / / ) MISSION : ( Formed on / / , Revised on : / / ) 11
ACMA Awards 2014-15 : HR Excellence (Special)
1. Leadership (1.A) Vision, Mission and Values Total = 40
2. Kindly list the shared values of the organization. (10) 3. How does the company communicate its Vision, Mission and Values to its employees? Kindly list the various methods used (10) 4. Attach photographs of Vision, Mission and Value statements displayed in the company premises . (10)
photo photo
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ACMA Awards 2014-15 : HR Excellence (Special)
1. Leadership (1.B) Business Orientation towards HR Total = 40
1. What is the role that CEO wants HR to perform in your company ?
Please elaborate (10) .
2. What is the manpower cost as a % to Sales revenue ? Please give details for last three years? (10) 3. How does the CEO review performance of HR in the company ?
Please elaborate (10) .
4. How much time leadership / CEO devote on HR Issues in a month ?
What forums are there for HR team to meet the leadership/ CEO ?
(5) 5 . Please list the Top committee’s that Head HR is part of ? (5) 13
2 3 ACMA Awards 2014-15 : HR Excellence (Special)
1. Leadership (1.C) Communication Total = 40
1. How often does the Leadership team communicate with the employees ?
(10) S. Communication Daily Monthly Quarterly Half N.
Forum on by Yearly 1 Yearly 2. In a typical leadership communication, what would be the various topics that would be covered? Kindly list them below : (10) 14
ACMA Awards 2014-15 : HR Excellence (Special)
1. Leadership (1.C) Communication Total = 40
3. How does the leadership team communicate ? Please list the various modes of communication that have been used for different grades of employees?
(10) 4.
Attach any communications photographs available for the above mentioned (10)
Sr.. No. 1 photo Sr.. No. 2 photo Sr.. No. 3 photo
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ACMA Awards 2014-15 : HR Excellence (Special)
1. Leadership 1 (D) Involvement and Approachability Total Marks = 40
1. How often does MD/CEO visit the Shop floor/ Plant ? Give details of such visits detailing his interaction with the workers ? (15) 2. How often does the MD/CEO take part in worker related matters directly. Kindly provide two such instances in support of the statement. (15) 3. How approachable is the MD/CEO for employees ? Is there any direct method of contact accessible for all employees? i.e. –mobile no., email ID etc.. (10) 16
ACMA Awards 2014-15 : HR Excellence (Special)
1. Leadership 1E . Capability of 2 nd line Leadership Total Marks = 40
1. Kindly explain leadership involvement in developing capability in the Organisation, identifying new leaders and creating a leadership pipeline (20) 2. Enlist initiatives taken by your organization in the recent past to develop capabilities of the 2 nd line Leadership. (20) 17
ACMA Awards 2014-15 : HR Excellence (Special)
(For Office Use Only)
Section 2
HR Strategy and Structure Total marks = 150 S. No.
2.A
2.B
2.C
Sub Topic
HR plan, budget and alignment with business goal HR department structure and capability Respect of HR leadership Total
Total Marks
50
Marks Obtained %
50 50 150 18
ACMA Awards 2014-15 : HR Excellence (Special)
2. HR Strategy & Structure (2.A) HR plan, budget and alignment with business goal Total Marks = 50
1. Does the company have an annual HR Plan / targets? Please attach the same (15) 2. Please list any new HR initiative that have been successfully implemented in the organization in the last 3 years? (10) 3. How do you ensure alignment of HR plan with short term and long term organization strategy? kindly provide evidence (10) 4. Does your organization allocate a dedicated HR Budget ? If yes, kindly list typical expenditure heads of the HR budget, and also provide .
an approximate percentage of unutilized budget in the last three years ?
(15) Financial Year • • • 2011-12 2012-13 2013-14 Unutilized HR Budget ………….% ………….% ………….% 19
ACMA Awards 2014-15 : HR Excellence (Special)
2. HR Strategy & Structure (2.B) HR department structure and capability Total Marks = 50
1. Please provide the Structure of HR department of your organization. . . (15) 2. Please provide the details The role that the HR leadership plays in defining the top level structure in the organization. Additions, deletions and modification etc..
(10) 3. Kindly list any initiatives that has been taken in the last one year to improve the skill capability of the HR department?
For E.g.. Workshops, Training, Mentorship, etc.. (10) 4. Kindly list any initiatives that has been taken in the last three years to improve the infrastructure capability of the HR department?
For E.g.. Use of IT / Technology or Smart tools / SAP etc.. (15) 20
ACMA Awards 2014-15 : HR Excellence (Special)
2. HR Strategy & Structure (2.C) Respect of HR Leadership Total Marks = 50
1. Provide an instance where a business decision was changed post intervention by HR?
(15) 2. In case of issues faced by employees, would they approach their line managers of HR representatives first?
(20) 3. How often would the HR leadership interact with workmen, supervisors and manager and in what forum (15) 21
ACMA Awards 2014-15 : HR Excellence (Special)
(For Office Use Only)
Section 3
HR Practice and Policies S. N.
Sub Topic
3.A
3.B
3.C
3.D
3.E
3.F
3.G
Total marks = 250
Recruitment and Induction Performance Management System Compensation and Benefits Rewards & Recognition Employee Satisfaction Learning and Development Statutory Compliance Total
Total Marks
40 40 40 30 30 40 30 250
Marks Obtained %
22
ACMA Awards 2014-15 : HR Excellence (Special)
3. HR Practice and Policies (3.A) Recruitment and Induction Total Marks = 40
1.
Do you have a manpower plan? How is it created? Is your current manpower as per your manpower plan? How are deviations from manpower plan handled ? (15) 2. How do you evaluate the success of your recruitment process? What % of your new recruits stay in the organization at the end of 1 year . . (10) 3. How many days of induction training is held across grades of employees recruited ? How do you measure success of the induction program conducted ? (15) 23
ACMA Awards 2014-15 : HR Excellence (Special)
3. HR Practice and Policies (3.B) Performance Management system Total Marks = 40
1. Does your company have a defined Performance Management System ? Is the PMS based on responsibilities, KPI, competencies, .
behaviors, etc. - kindly provide details. When was it reviewed last time ?
(10) • • • 2.
Kindly elaborate on the following aspects of the PMS ? Who all provide the input to ratings (Manager, Plant Head, etc..) What is the procedure of finalizing the Rating Is the final rating shared with employee or the employee comes to know about the ratings through increments . . (10) 3. Is performance management linked to the annual increment and appraisal ? Have increments been given consistently in last three years?
Provide details in support of your answer ?
(10) 4. Kindly illustrate the increments in your organisation in comparison with
industry average
over the last three years?(Trend illustrated in bar graph below ) (10)
Increment trend %
2014-15 2013-14 2012-13 0 1 industry 2 company 3 4 5 24
ACMA Awards 2014-15 : HR Excellence (Special)
3. HR Practice and Policies (3.C) Compensation & Benefit Total Marks = 40
1. Does the company release Salary and Wages on time every month along with salary slips ? If not, please elaborate (10) 2. What is the Overtime Policy in your organization? What is the % of OT hours and OT amount of total monthly wage ? Is the OT allowance paid on time ? (10) 3. Does your company allow employees to choose flexi pay benefit ? Please elaborate (10) 4. Does the company have a production incentive policy for workers? If yes what is the max % paid as a % of monthly salary (10) 25
ACMA Awards 2014-15 : HR Excellence (Special)
3. HR Practice and Policies (3.D) Rewards and recognition Total Marks = 30
1. What are the policies of rewards and recognition in your organization? Please provide details of monetary and non-monetary policies implemented in the organisation. (05) 2. What are the methods adopted to recognize / motivate employees at various levels ? (05) S. Level Methods N.
1 2 3 3. Provide evidence to support that your organization promotes fairness and equality with its rewards and recognition policy. How do you recognize employees who demonstrate initiative to go beyond their line of responsibility?
(10) 26
ACMA Awards 2014-15 : HR Excellence (Special)
3. HR Practice and Policies (3.D) Rewards and recognition Total Marks = 30
4. Do you have a variable pay policy? If yes then what % of compensation as variable pay for Senior leadership, Mid management and junior management (05) 5. Please provide details of the total budget vs actual disbursement of variable pay over last three years.
(05) 27
ACMA Awards 2014-15 : HR Excellence (Special)
3. HR Practice and Policies (3.E) Employee Satisfaction Total Marks = 30
1. Do you conduct employee satisfaction survey ? Is it done internally or externally? What are the parameters considered for measuring Employees Satisfaction (10) • • • 2. What is the trend of Employee Satisfaction by level / grade as per last survey ? (Illustrate the
last
survey ’ trend in the bar graph , along with your internal Target line) (10) Employee Satisfaction Scale 100 90 80 70 60 50 40 30 20 10 0 70 56 28 Sr. Management Middle Management Front Line Employee Class / Grade 70 Operators 3. Provide details of the average attrition data over the last three years ?
(10)
Year
2012-2013 2013-2014 2014-2015
White collar % Blue collar %
28
ACMA Awards 2014-15 : HR Excellence (Special)
3. HR Practice and Policies (3.F) Learning and Development Total Marks = 40
1. What is the trend of the training hours / employee over the years?
(show last three year trend in bar graph , illustrate it with your internal Target line ) (10) 60 50 40 40 30 25 20 10 0 2012-13 2013-14 55 2014-15 Formula Training hours/employee / year Total training man-hours for all employees for year =---------------------------------------- -------------------- Total employees 2. How do you Identify training needs for your employees ? List top 10 training programs conducted in last one year ( 05 ) • • • • • Training Areas : 3. List the practices implemented to enable employees discover and develop their talents and create a path for their professional and personal growth.
(10) 4. What is the %of manpower cost spent on training annually? Please give data of last three years. (05) 5. Please give success stories as evidence? (10) 29
ACMA Awards 2014-15 : HR Excellence (Special)
3. HR Practice and Policies
•
(3.F) Statutory Compliance
Please verify whether the following implemented in your organisation or not.
Total Marks = 30
statutory policies are
S. No.
Compliance Policy
1 PF 2 3 4 ESI Gratuity Child Labor 5 Standing orders
Implemented (Yes/No) Remark
6 Minimum wage 7 Works / Grievance committee 8 Fire NOC 9 Factory license 10 Contractor license 11 Consent under air and water pollution 12 HSD Storage license 13 14 Boiler/ Pressure vessel test certificate Safety officer / Welfare office 15 Lift / Fork Lift License 30
ACMA Awards 2014-15 : HR Excellence (Special)
(For Office Use Only)
Section 4
Shop Floor Management Total marks = 250 S. N.
Sub Topic
4.A
4.B
4.C
4.D
4.E
Leadership of shop floor Respect of shop floor leadership Kaizen / 5S / TQM / TPM / SS Production flexibility and leverage Health, Safety, Environment and welfare Total
Total Marks
40 30 50 30 100 250
Actual Marks %
31
ACMA Awards 2014-15 : HR Excellence (Special)
4. Shop Floor Management (4.A) Leadership of shop floor Total Marks = 40
1. How do shop floor leaders encourage and enable subordinates/ operators to initiate and implement improvement activities at shop floor?
(10) .
2. What is the level of PPE compliance at Shop floor? Who needs more motivation to comply – the workmen, the supervisors or the Managers? .
(10) 3. Describe various methods used by shop floor leaders to encourage and motivate operators to achieve production and quality targets? (10) 4.
Kindly illustrate some instances of excellence in shop floor leadership with the help of photographs ?
(10)
Photo Photo
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ACMA Awards 2014-15 : HR Excellence (Special)
4. Shop Floor Management (4.B) Respect of shop floor leadership Total Marks = 30
1.Are operators / workers allowed to raise their concerns if not satisfied with the decision of shop floor leadership ? How often does the HR intervene in shop floor related disputes / issues? Kindly provide examples (10) 2. Is shop floor leader usually the final authority to grant leave to operators / workers? Detail other similar authorities of the shop floor leader ?
(10) 3. Is the Shop Floor leader well respected by subordinate/workers for his/her overall impression ? Give some story (10) 33
ACMA Awards 2014-15 : HR Excellence (Special)
4. Shop Floor Management (4.C) Kaizen / 5S / TQM / TPM / SS Total Marks = 50
1. Does the company have a list of Do ’s and Don’ts for employees displayed at shop floor especially with regard to safety / quality / manufacturing practices /environment care etc..?
(10) .
2. Kindly list the improvement suggestions with benefits to the organization in the last 1 year on account of Kaizen, 5S, QC , CFT, etc.. .
(20) 3. Illustrate how concept of 5S/house keeping has been deployed in your plant?
(10 ) 4. Please attach photographs of shop floor as evidence of above (10)
Photo Photo
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ACMA Awards 2014-15 : HR Excellence (Special)
4. Shop Floor Management (4.D) Production Flexibility Total Marks = 30
1. What is the average utilization of the plant capacity in your company ? (10 ) 2. In cases when there is excess demand versus planned production, how has the shop floor managed such a situation ?
( 05) 3. In cases when there is decreased demand versus planned production, how has the shop floor resolved issues of underutilization of workers ?
(05 ) 4. Detail situations when workers would have utilized situation of excess or decreased demand to their benefit ?
(10 ) 35
ACMA Awards 2014-15 : HR Excellence (Special)
4. Shop Floor Management (4.E) Health, Safety, Environment and welfare Total Marks = 100
1. Does the factory have sufficient security arrangements such as CCTV covering boundary wall etc..? Support with photographs ( 5 )
Photo Photo
2.
Please list various machine safety measures taken in your organization ? Support with photographs (5)
Photo Photo
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ACMA Awards 2014-15 : HR Excellence (Special)
4. Shop Floor Management (4.E) Health, Safety, Environment and welfare Total Marks = 100
3. Does the company provide Personal Protective Equipment's (PPE) to all employees ? Please list all PPE’s and training imparted for use of PPE’s. Support with photographs (05)
Photo
4. Does your company provide sufficient and clean Drinking water, washing, toilet etc..? Support with photographs (10)
Washing/ Toilet Drinking water Rest room
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ACMA Awards 2014-15 : HR Excellence (Special)
4. Shop Floor Management (4.E) Health, Safety, Environment and welfare Total Marks = 100
5. What are the current accident levels? (Illustrate previous one year data in line graph) A) Frequency (nos.) in PPM Minor + Major both (5) Target 1 Actual 0.8
0.6
0.4
0.2
0 0.3
0.3
0.5
0.6
0.4
0.8
0 0 0 0 0 0 B) Severity (man hrs. lost) in PPM (5) 0.9
0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0 0.3
0.4
0.5
0.6
0.4
0.8
0 0 Target 0 0 Actual 0 0 Formula No. of accidents Frequency rate =------------------------ X 10 6 Total man hours Formula Total man-days lost Severity rate =------------------------------- X 10 6 Total man hours 38
ACMA Awards 2014-15 : HR Excellence (Special)
4. Shop Floor Management (4.E) Health, Safety, Environment and welfare Total Marks = 100
6. Does the company provide for sufficient no of first aid boxes and maintains them regularly ? Please list the locations of such first aid boxes.
(05) 7. How many employees are trained on use of first aid in your factory, Are they uniformly spread out in each shift ?
(05) 8.
Does your facility have an emergency / disaster evacuation procedure? Is this properly communicated to all employees? Please elaborate its scope (05) 9. Does your facility have appropriate fire fighting equipment placed at accessible locations? Support with photos (05) 10. Does the company organize events to celebrate various festivals, occasion, competition with employees? Please elaborate on the same and also provide photographs (05) 11. Does the company celebrate various festivals, occasion, competition along with Family of employees? Please elaborate on the same and also provide photographs (10) .
12. Please list various welfare activities for employees in your company.
(05) 13. How do you encourage fun and camaraderie among your employees? Please include the ways in which your organization celebrates team and / or organizational success.
(10) 14. How does your organization support employees at times of significant life events – employee’s marriage, marriage of children, family illness, new born in the family (10) 15. How does your organization help employees to maintain work-life balance? (05) 39
ACMA Awards 2014-15 : HR Excellence (Special)
(For Office Use Only)
Section 5
Industrial Climate and Profile Total marks = 150 S. No.
Sub Topic
5.A
5.B
5.C
Organization Manpower Profile Industrial Relation & Trade Union Corporate Social Responsibility Total
Total Marks
50 50 50 150
Marks Obtaine d %
40
ACMA Awards 2014-15 : HR Excellence (Special)
5. Industrial Climate and Profile (5.A) Organization Manpower Profile
•
Total Marks = 50
Please describe the status of Manpower profile as per follows
S. No.
Profile criteria
1 No of Employees / Worker 2 Age profile (no of employees) • Less than 25 years • 25-35 years • 35 years and above 3 Education profile (Min Qualification) 4 Tenure (number of employees) • Less then 1 year • 1-2 year • 2-5 year • More then 5 years 5 6 7 No of Direct vs Indirect employees Number of employees • Local • Outsiders Numbers as • Male • Female
White Collar Company worker Contractual worker Total
41
ACMA Awards 2014-15 : HR Excellence (Special)
5. Industrial Climate and Profile (5.B) Industrial Relation and Trade Union Total Marks = 50
1.
Is there a Union(s) in the organization? Are these internal or external? If external Union then they are affiliated to?
(10) 2. Is there a forum (as well as an escalation process) for employees to raise issues / concerns etc..--- shop floor / HR / personal etc.. If yes, please provide details of the same.
( 10) 3. Does your company have a proper discipline procedure ? Is this communicated to all employees ?
(10) .
4. Please provide and approximation of the total production hour / day lost due to unrest or dispute with workman in the last 1 year , if any?
(10) 5. What are the unique practices being followed by your organization with regard to IR and how do you measure the effectiveness of these practices
(10)
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ACMA Awards 2014-15 : HR Excellence (Special)
5. Industrial Climate and Profile (5.C) Corporate social responsibility Total Marks = 50
1. Briefly describe the initiatives taken towards corporate social responsibility.
(15) 2. How do you ensure that employees also participate in these initiatives ? (15) 3.. Share some initiatives of social commitment with the help of photos (20)
Photo Photo
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ACMA Awards 2014-15 : HR Excellence (Special)
Summary of Achievements for the year 2014-15
( Company to fill up )
ACMA Awards 2014-15 : HR Excellence (Special)