Management

Clark: "How can they have nothing for their children?" Ellen: "Well, he's been out of work for close to seven years." Clark: "In seven years, he couldn't find a job?" Ellen: "Catherine says, he's been holding out for a management position."

Activity

Come up with at least 5 things a manager may be responsible for in a small business

Responsibilities

                Prepare job descriptions and compensation plans Prepare training plan Develop training materials Develop evaluation procedures Train employees Develop purchasing procedures Develop materials receiving procedures Implement inventory system Develop equipment list Present floor plan/ business layout design Develop quality control procedures Select form of organization Complete registration process for selected form of business Determine legal/license requirements Manage purchasing operations Make management decisions during business operations.

Manager vs. Management

Manager - Individual in an organization who is responsible for making a group of people more effective and efficient.

Management - Process of planning for, organizing, directing, and controlling a company’s resources so that it can achieve its goals.

Functions of Management

• • • • • Planning Organizing Staffing Directing/Leading Controlling

Planning

Management process of setting goals and determining the best way to achieve them.

 Mission Statements  SWOT Analysis    Strategic Planning – 2-10 years Tactical Planning – 1 yearish Operational Planning – Short-term

Organizing

Management process of allocating resources to achieve a company’s plans.

 Organizational Chart

Troy’s Org Chart

Levels of Management

  Middle level managers - Those in the middle of the management hierarchy who report to top management and oversee the activities of first-line managers.  Top level managers - Those at the top of the management hierarchy who are responsible for the health and performance of the organization. Operations (first-line) managers - Those at the bottom of the management hierarchy who supervise employees and coordinate their activities.

Staffing

 5 responsibilities

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Recruitment - Inside or outside the company Promotion — The advancement of an employee within a company position or job tasks.  Performance Appraisal – The process by which a manager or consultant Examines and evaluates an employee’s work behavior by comparing it with preset standards,  Documents the results of the comparison, and  Uses the results to provide feedback to the employee to show where improvements are needed and why.

Employee Transfer — The transfer of an employee (within an organization) from one job to another. You’re Fired

Directing/Leading

Management process that provides focus and direction to others and motivates them to achieve organizational goals.

Transactional Leaders

 Managers who exercise authority based on their rank in the organization and focus their attention on identifying mistakes. In this conception leadership rests on the unspoken agreement between leader and employee, in which the leader is “in charge,” and the employee, by accepting the job, agrees to that fact.

Transformational Leaders

 Focused on creating a new and shared vision of the future. How do we get from where we currently are to where we need to be? The status quo is no longer enough. This style seeks to transform the organization.

 Video

Controlling

   Management process of comparing actual to planned performance and taking corrective actions when necessary.

  1. measuring performance 2. comparing present performance with standards or objectives 3. identifying deviations from the standards 4. investigating the causes of deviations 5. taking corrective action when necessary

Decision Making

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Define the situation List of options Analyzing options Selection of the best option Implementing Monitor