Transcript Improvement of the Macedonian Customs IT system

Macedonian Customs Administration
Customs Reform Project
Improving the Customs IT system with
the aim to increase the operational
efficiency, decrease corruption and achieve
full compliance, in particular
interconnectivity, with the EU’s standards.
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Candidate country preparations
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Business and IT developments together, for CTC
and EU accession
Funding requirements – IPA
Organisational preparations (national point, training)
CTC accession request, procedures
DG TAXUD Recommendations- May 2007
Firstly, a decision has to be taken on the
Customs Declaration Processing System to
use in the future.
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CDPS – recent and present
activities
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Considering the current system – Asycuda ++, the
has MCA decided to change it.
Requested services (EAR/EC FWC – PPF):
Technical Assistance for drawing up User and
Technical Requirements for the CDPS
Technical and functional specification produced
Tender is launched September 2008 – agreement
expected December 2008, start of works January
2009, new system in production Q1-Q2 2010
CDPS - Most important
Implementation of National Customs
Declaration Processing System
 Choice of already implemented EUcompatible CDPS will help MCA to step over
several checks done by DG TAXUD
 The accepted solution will be in line with the
User and Technical Requirements described
by consultants engaged by EC
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Considerations about new CDPS
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Such a solution will be fully compatible with EU
requirements – all customs regimes and procedures
Expected financial investment is done through
national budget
Solution will be translated and adopted
The solution covers the national part of CDPS and
will be NCTS, ITE, ECS and ICS ready
Modules: Import, Export, Transit, Control modules
Sub-systems: TARIM, Risk Manag., Guarantees and
accounting managements, customs authorizations
External + governmental domains (at national level)
DG TAXUD Recommendations- May 2007
Secondly, it is essential that adequate human
resources are allocated to reinforce the
different sectors involved (ICT Sector).
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DG TAXUD Recommendations- May 2007
Thirdly, it is necessary to identify the
Administration that will be responsible for
the CCN gateway
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- Government decision – MCA shall be
responsible for CCN/CSI gateway
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EU Support to the ICT
Commission Decision C(2007) 1853 of
30/04/2007 on a Multi-annual Indicative
Planning Document (MIPD) 2007-2009
EU assistance may support appropriate
measures which aim at establishing
interconnectivity with the computerised
systems of the EU.
- IPA 2007, IPA 2008, IPA 2009.
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EC 2007 Progress Report, Chapter 29:
…Despite of the substantial progress over the
reporting period, much remains to be done to
develop IT systems in order to allow
interconnectivity with the Community IT
systems. Improvement in IT and other
equipment, including a comprehensive IT
strategy addressing interconnectivity issues, is
necessary in order to allow the customs
administration properly to manage and enforce
the implementation of the acquis.
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EC 2008 Progress Report, Chapter 29:
… In preparation for setting up a "single-window“ system at
border crossings, an IT system for issuing authorisations
and transit records has been developed. However, a
comprehensive IT strategy and a strategy for
interconnectivity with the Community IT systems have yet
to be developed…
… The country was granted observer status on the EFTA
committees for the Convention on common transit and on
simplification of formalities in trade in goods. Cooperation
was enhanced with a number of State institutions and also
with trading and freight forwarding companies ...
… Administrative and operational capacity has improved
significantly and the fight against corruption has led to
tangible results.
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Indicative planning – MCA IT projects
Qu 3
2009
Qu 4
2009
Qu1
2010
Qu 2
2010
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HW/Communication equipment and
standard licenses (IPA 2007)
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NCTS development and
implementation (IPA 2008)
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Projects
FWC to elaborate ToR for the
Improvement of the Customs IT
System (ToR for IPA 2007 –
Component 3)
FWC for development of User and
Technical Requirements for the CDPS
(National System)
CDPS (National system) SW
development / customisation and
implementation
TA for the Improvement of the
Customs IT System (IPA 2007, comp. 3
implementation), including dev. of User
Requir. (ToRs) for NCTS and ITMS
Qu 4
2007
Qu 1
2008
Qu 2
2008
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2008
Qu 4
2008
Qu 1
2009
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C&I
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2009
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ITMS development and
implementation (IPA 2009/10)
C-Tendering and Contracting
I-Implementation
X-Closure
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IPA 2007 - TECHNICAL ASSISTANCE FOR
IMPROVEMENT OF THE MACEDONIAN CUSTOMS IT SYSTEM
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Overall objective
The overall objective of the project of which
this contract will be a part is as follows:
To achieve further alignment of the acquis in
the area of customs, and to strengthen the
administrative capacity of the Macedonian
Customs Administration (MCA) and its
capacity to meet the EU requirements in this
area.
IPA 2007 - Activities
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Assist the MCA in managing and tracking progress on the
implementation of the new Customs Declaration Processing System
(CDPS) through providing Quality Assurance, Quality Control, Project
and Contract Management advice.
Assist the MCA in the creation of documents preceding new IT projects
to be financed under IPA assistance (NCTS and TARIC/ITMS)
Support to the preparation of implementation of NCTS-compatible
automated transit system. This project will be focused on providing
assistance related to the preparation of the Terms of Reference for the
NCTS, based on the new CDPS for the NCTS implementation,
including as a minimum Project Initiation Document, including Project
Plan, general hardware requirements, as part of the ToR
This project has to provide support to the preparation of implementation
of ITMS - assistance to the preparation of the implementation of the
Terms of Reference for the ITMS, including as a minimum Project
Initiation Document, including Project Plan and general hardware
requirement.
IPA 2007 - …Activities
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Assistance to the MCA in the introduction of Authorised
Economic Operator.
Assist the MCA in updating the ICT strategy and support the
drafting of Action Plan to the ICT Strategy, covering
organizational, methodological and technical aspects.
Support the MCA in Drafting IIS Strategy and Action Plan
Support in improving the exchange of information between the
MCA and traders.
Support the MCA to elaborate and agree a Memorandum of
Understanding for data exchange with the relevant institutions to develop data dictionaries, data structures and models,
classification systems and data exchange standards as integral
part of the MoU. The terms and conditions for data provision
have to be included in the MoU. Some inter-institutional
activities-process and data harmonization and standardization
have already started and have to be considered.
IPA 2007 …Activities
Review/Updating MCA ICT Sector functional characteristics and
organisational structure, if needed. Based on the agreed
Structure of the MCA ICT Sector, as part of the ICT Strategy, the
consultant has to review and propose amendments, if
necessary, to the job descriptions and position requirements.
 Drafting Technical Specifications for the IPA 2007 IT supply
component;
 Provide the requested Technical Training courses and manage
the performance of the training in co-ordination with the MCA
ICT Director. Technical Training courses for an average of 5
trainees for technical beneficiary staff to cover the indicative
areas below. The final training programme will be agreed during
the inception phase after an examination of the requirements.
The tuition fees of technical training courses will be covered
under the Incidental expenditures.
 Provide Methodology related training Introduction of and
training on TEMPO (Taxud's Electronic Management of Projects
Online).
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IPA 2007 - …Activities
Perform an on-going review of development reports and
plans.
 Assist the MCA in liaising with other parties affected by or
involved with the Customs Computerization process, such
as the European Commission, the EU Delegation to
Republic of Macedonia, the MoF, the Traders and other
sectors as proved necessary.
 Assist/advice IT Sector (skills transfer, capacity building)
in the periodical reporting to the Steering Committee.
 Organising two Study visits of the beneficiary team of
experts (5 experts from ICT Sector plus an interpreter) to
two EU MS, related respectively to the to the ITMS &
NCTS implementation;
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IPA 2007 - …Activities
Support the establishment of IT Projects Management
Structure, including of Steering Committee and Project
Director. The TA assistance team will provide the
necessary training to different levels of the IT
management structure to assure better understanding of
their roles and responsibilities.
 Organisation of at least two conferences for presentation
of the updated IT Strategy and Action Plan, the IIS
Strategy and presentation of the new IT System to the
customs officers, donors and to the public.
 Design and provision of awareness materials – leaflets,
brochures, booklets (following EU visibility guidelines).
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IPA 2007 - Results to be achieved…
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Updated and approved ICT strategy.
Drafted Action Plan for the ICT Strategy implementation
Drafted Interoperability Implementation Strategy (IIS) and Action Plan;
Drafted Projects Proposals for Financing under EU/ other donors to
support the ICT Strategy and IIS Strategy implementation;
Preparation of NCTS and ITMS projects. Drafted ToRs and Initiated
computerisation projects, expressed under the next requests for EU
financing (NCTS & ITMS development compatible to EU requests);
ICT Sector organisation improved, as per the ICT Strategy and staff
trained to cover the new requirements with sufficient capacity to
define, prepare and manage accession-essential IT, related projects;
TEMPO methodology introduced and staff trained;
Established IT Management Structure and working Reporting
mechanism on place;
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IPA 2007…Results to be achieved
Organised two conferences to present the updated IT Strategy and
Action Plan, the IIS Strategy and presentation of the new IT System
to the customs officers, donors and to the public.
 Number of awareness materials produced and distributed – leaflets,
brochures, booklets;
 Developed Memorandum of Understanding for data exchange including data dictionaries, data structures and models, classification
systems and data exchange standards as integral part of the MoU.
The terms and the conditions for data provision included in the MoU.
The involved parties defined; Ensured production of quality
messages and exchange of data both, at government to government
level and business to government level;
 Drafted Technical Specifications for supply of HW and other
equipment. Equipment delivered, installed and fully operational;
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ICT Strategy Main Sections
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Section 1: Organization (Who?)
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Section 2: Management and Methodology
Policy (How?)
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Section 3: Applications and Technical
Environment (What and where?)
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Annexes: Implementation Plans (When)
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Section 1: Organization (who?)
ICT Department Organization
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Central MCA IT structure
 Development/Methodology Support Unit
 Applications Support Unit
 Technical Support Unit
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Local IT structure
 Provide coordination on applications and
technical environment
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Section 2: Management & Methodology (how)
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User support Policy
 Applications Development Management Policy
 Technical Environment Development
Management Policy
 Production support (Operations and
Maintenance) Management Policy
 Specific contracts (security, User training,
etc.) Management Policy
 IT Sector Development Policy
 Know-how transfer and Training policy
 Working standards and guidelines
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Section 2: Management and Methodology
Application Projects Management
Steering Committee
Program Director
Director of IT Directorate
Heads of Business Depts
Head of ASU
Technical Assistance
(when applicable)
Business Experts
National/Private External
Bodies
Business PMs
IT experts
(Technical Support Unit)
(Methodology Support Unit)
Application Support Unit
PMs
Contractor's PM
Contractor's PM
Contractor's PM
Contractor's Project Teams
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Section 2: Management and Methodology
Tech. Env. Projects Management
Steering Committee
Program Director
Director of IT Directorate
Head of TSU.
Technical Assistance
(when applicable)
National/Private External
Bodies
IT PM
(Technical Support Unit)
IT experts
(Methodology Support Unit)
Contractor's PM
Contractor's PM
Contractor's PM
Contractor's Project Teams
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Section 3: Applications and Technical
Environment (what & where)
Technical Platform
 Applications and Technical
Environment plans
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Help needed from DG TAXUD
Considering the fact that the MCA is fully
committed to its ICT modernization and EU
interconnectivity and interoperability,
response with regard to IPA funding
decisions is still expected.
IPA 2008 – NCTS (+CCN/CSI)
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Overall Objective
To support the country in the process of
fulfilling the EU pre-accession
requirements, concerning accessing
the Common Transit Convention,
including support to the implementation
of the National Customs Transit
System (NCTS) and Common
Communication Network and Common
System Interface (CCN/CSI)
IPA 2008 - Activities
The project consists of three
components:
 Component 1: Management Support to
the NCTS Implementation
 Component 2: NCTS Implementation
(a) Upgrade of the National Transit
Application, and (b) Software
development
 Component 3: Implementation of
CCN/CSI
IPA 2008 – Expected results
 CARM is endowed with the necessary capacity:
○ To use and manage the NCTS and CCN/CSI
application, including database administration;
○ To perform the Help Desk support and systems
maintenance;
○ To provide advice to the trade community.
 The required modules and functionalities of the
current system are adapted/developed in line with
NCTS requirements and tested.
 The connection of CARM and Public Revenue Office
(PRO) Network with the CCN/CSI system is
established and operational.
 Use of a coherent method of access by the
applications operated between the Commission and
the Government under CCN/CSI.
IPA 2008 – Measurable indicators
 The Customs Administration, business and IT staff
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trained, and subsequently competent, in using
NCTS, measured through number of requests to the
Help Desk for support.
Operational IT-equipment installed, tested and
operational
Phase 4 or further implemented excluding the Trader
module
NCTS implemented and fully operational;
CCN/CSI infrastructure deployed.
EU standards and formats for information exchange
implemented.
NCTS data integrated in the national control system.
IPA 2009 - ITE
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Overall Objective
Compliance of the Republic of
Macedonia with the EU requirements
concerning the Community Integrated
Tariff Environment .
The concerned systems are TARIC,
European Binding Tariff Information
(EBTI), Quota, Surveillance, the
European Customs Inventory of
Chemical Substances (ECICS)
IPA 2009 – Main components
The project consists of 3 components:
 Component 1: ITE Management
Support
 Component 2: ITE Development –
Software Development Service
Contract
 Component3: Supplies of necessary
equipment
IPA 2009 – Results expected
The Customs Administration of the Republic of
Macedonian supported in project management for the
national ITE System, on tariff-related business change
management and in the preparations for TARIC,
European Binding Tariff Information (EBTI), Quota,
Surveillance, the European Customs Inventory of
Chemical Substances (ECICS).
 The TARIC-compatible data base adapted/developed:
Modules: Skeletons (GUI, Report Layout …); Loader and
merger; Tariff Management; Calculation / CDPS Interface.
 The necessary hardware system is implemented and
ready to support operation of the ITE system.
 Upgrade of existing modules and development of
supplementary modules in line with TARIC requirements
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IPA 2009 – Measurable indicators
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CARM in full compliance with the accession requirements
and the nationally Interoperability implementation strategy
provided by the EC.
Macedonian Master Tariff System (TARIC, European
Binding Tariff Information (EBTI), Quota, Surveillance, the
European Customs Inventory of Chemical Substances
(ECICS) implemented, tested and operational;
Customs and IT staff trained in ITE (particularly TARIC)
TARIC DB running
TARIC modules in accordance with interoperability
strategy in place
Necessary equipment obtained and hardware platform is
operational
ITE environment is operational
Indicative planning – MCA IT projects
Qu 3
2009
Qu 4
2009
Qu1
2010
Qu 2
2010
C&I I
I
I
I
X
I
I
I
I
I
HW/Communication equipment and
standard licenses (IPA 2007)
C
C
I
I
X
NCTS development and
implementation (IPA 2008)
C
C
I
I
I
I
C
C
I…
Projects
FWC to elaborate ToR for the
Improvement of the Customs IT
System (ToR for IPA 2007 –
Component 3)
FWC for development of User and
Technical Requirements for the CDPS
(National System)
CDPS (National system) SW
development / customisation and
implementation
TA for the Improvement of the
Customs IT System (IPA 2007, comp. 3
implementation), including dev. of User
Requir. (ToRs) for NCTS and ITMS
Qu 4
2007
Qu 1
2008
Qu 2
2008
I
X
Qu 3
2008
Qu 4
2008
Qu 1
2009
C
C&I
Qu 2
2009
IX
C, I
C
C
C
ITMS development and
implementation (IPA 2009/10)
C-Tendering and Contracting
I-Implementation
X-Closure
I
Questions, Answers and
Recommendations
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