Transcript Tornado Safety The National Weather Service recommends

What if the Bank was
Clara Mullins – VP, Operations Program Director, BCP
Administrator at City National Bank of WV
Founding Chairman of the WV Banker’s Association Disaster
Preparedness Task Force
Member of the WV Citizens Corp Council and Volunteer WV
Critical Infrastructures
Chemical
Communication
Dams
Energy
Financial Services
Health Care
Nuclear Reactors
Transportation
Commercial Facility
Critical Manufacturing
Defense Industrial Base
Emergency Services
Food-Agriculture
Government Facility
Information Technology
Water/Waste Water
Financial Services Sector
The US DHS defines the Banking and Financial
Services Sector as “the backbone of the world
economy and represents a vital component of our
nation's critical infrastructure”.
The Financial Services Sector consists of over
29,000 financial firms.
Banks, Thrifts, Credit Unions, Insurers,
Securities/Brokers, Dealers, Investment
Companies, and certain financial utilities.
Banks are required by their
Regulators to have a Plan
“Disaster recovery is of particular importance for the banks in a
locality hit by crisis – more so than other businesses – because their
services are in great demand during times of community disaster.”
Robert Bronner, SunGard
 Banks are required to test their plans at
least annually.
 Banks are required to have a separate
Pandemic plan.
 Bank plans have now gone beyond IT
by encompassing all aspects in their
plans, including vendor dependencies.
Disasters that have impacted
banks in West Virginia:
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Hurricanes Katrina & Sandy
Tornados
Derecho / storm damage
Fires
Flooding
Snow storms
Accidents (chemical spills, explosions)
Robberies
Long-term power outages
Technology (hackers, cyber crimes)
The Dept. of Treasury and the Financial
and Banking Information Infrastructure
Committee (FBIIC) have identified four
important sector dependencies for
financial institutions:
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Energy
Information Technology
Transportation Systems
Communications
During a disaster
Critical dependencies can include the need
for assistance to help provide and restore:
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Staff health & safety
Building safety & security
Secure communications
Utilities (power)
Food & Water
Cash delivery (transportation)
Ask yourself: What would happen if
a disaster closed the bank?
How will it affect YOU?
• Money may be needed for gasoline & food/water purchases
(ATMs may be unavailable and debit/credit cards may be
useless)
• Extra cash may be needed for supply replenishments
• Disaster may cause civil unrest (theft, vandalism, riots)
• Could suspend repairs needed to be made by homeowners
& businesses (insurance claim check processing, etc.)
Sector Collaboration
Work collaboratively with public and private
sector partners to identify, prioritize, and
coordinate the protection of critical
infrastructure.
What are some ways that banks can
collaborate within the community and with
other critical sectors?
Collaboration efforts that may help
the Financial Services Sector:
• Offer training (evacuation drills; CPR class; fire
extinguisher training; shelter-in-place training; walk-thru
observations)
• Have contacts in place so we know who to call
for help (other than 911)
• Suggest alternate utility options (generators,
emergency fuel, emergency bathrooms)
• Support enhanced security (security alarms &
cameras may not be working during a disaster)
• Collaborative testing (pandemic drive-thru; mass
casualty; emergency shelter)
What can banks do to help be better
prepared in the Financial Sector?
• Train (staff and community)
 Host a Health & Safety Day at a Bank
 Encourage financial preparedness within the community
(http://www.operationhope.org/images/uploads/Files/effak2.pdf)
• Update plans (consider other dependencies &
contacts)
• Test & practice the plan (not just IT)
• Collaborate with other sectors in the
community
 Contact your WV Banker’s Association Regional
Representative
Questions or Suggestions?