Transcript CCG Reporting & Ordering Information - 2006

CCG Ordering Information 2014
For Questions, contact the
Communications Analyst
Alexandra Lazar
201-894-6609
Logging into CCG

Unilever Employees:
–
–
–

Under the “Capabilities Toolkit”, navigate to the CCG
page.
Click the “Tool Access” button on the right hand side.
You will be asked to enter your unique username and
password.
Food Service Brokers:
Access the CCG site by going to www.corpcomm.com/UBFNA
– You will be asked to enter your unique username and
password - once authenticated, you will be brought to the
Unilever-dedicated CCG Homepage

If you experience difficulties logging in, or
require a username and password, please
contact Alexandra Lazar at 201.894.6609
Locating the CCG link( Unilever
Employees)
CCG Item Ordering & Site Functionality
Ordering items from CCG

When you log into the site you will see the following screen.
Click on the brand group
from which you would
like to order
For example purposes,
we’ll select AP/DEO!
Ordering items from CCG



Once you click the preferred brand, you will see the screen below.
From this view you have the option to perform a multitude of functions
These functions include:
– Changing the brand
– Express ordering
– Searching for items using Keywords or Stock #
– View inventory list an new items
– View your order
– Checkout
– Order history
– “My Account” info
Ordering items from CCG



When you select a brand you will see 2 columns, 1 containing New Inventory within the
past 60 days and the other is the general Inventory List.
If you would like to see the full inventory list, click on the respective Category selection in
the Inventory List.
To add items to an order, input the desired quantity (be aware of order quantity
limitations) and then click “ Add Items to Order”.
Changing the Brand


If a user chooses to select “Change Brand,” they will be brought back to the
main screen with the initial list of all brand categories to choose from and can
continue ordering from each brand, as needed.
You can place items from multiple divisions on 1 order.
Express Ordering






To expedite the order process, the express ordering option allows the user to
input the Stock # and quantity and have the item automatically added to their
shopping cart.
This option is for those orders that are so frequently used, the person that
places the order is aware of the Stock Number.
Please be mindful that although the item is added to the shopping cart, the
order still needs to be checked out.
For example, lets order: AXE Corrugate Clip Strips 12-Pack, (Stock #14126)
When you submit the order, a window will pop up stating “The following item
was added to your order.”
If this is correct, click “close,” and if not, click the “delete” button.
Search Inventory






This function is used if a user chooses to search inventory by a keyword or stock
number.
In order to elicit a valid search, part or all of the item description must be keyed
in, or a proper stock number must be provided.
After the search has been submitted, the results will be shown.
If the search did not bring about any pertinent items, “No items were
found” will be displayed.
If the search was valid, the results will be shown accordingly.
The user should then enter in the desired quantity and click “Add Items to
Order”.
View Your Order




If you would like to view your order prior to checking out, click on the
“View My Order” tab at the top of the page
You can also view your order by clicking on the “You have X item(s)
in your order” link
When either of these links are accessed, a screen will appear like the
one below
This screen will give you the option to delete any items that you may
not want to order by clicking “delete”
OR
Checkout


(1)
(2)




Once the order is complete, the final step is to check your order out of the system.
There are a number of things to keep in mind during this step:
The inventory is real time, so if there is insufficient inventory, you will
be alerted.
At the time of checkout, you can still add/delete items to your order.
To check out, click the “Checkout” link at the top of the screen.
At the top of the checkout page there is a pull down menu which fills out the form
automatically with your information if you choose to use your own address by
checking off “Personal Shipping Address”
If you enter in a separate address, there is an option to save that address so it can be
pulled at a later time from the Global Address List.
If you choose to save the address, it must be given a description you will remember.
Checkout






To search for an address using the Global Address list, click on the button labeled “Search
Global Address List”.
A box will appear labeled “Search Address Book” where you will need to enter any of
the following: Company name, City, State, or Zip.
If the address was saved, the result(s) will be populated.
After confirming the shipping address, you need to select the method of shipment.
When you feel the order is complete, click on the “Accept Shipping Info” button
* If your order requires alternative shipping methods (ex: Rush, 3 day) please contact
Alexandra Lazar Your request will be reviewed by the appropriate individuals before
approval will be given for the shipment method
Checkout – Remember to
Consolidate Shipment!



If you are ordering items from multiple brands, you can place those items all on one order.
This will ensure that your items get shipped together in the most cost effective way!
When you are viewing your order, a pop up will send a reminder that you can still order
from another division
Click on Continue Order to add items from other divisions to your cart
Checkout





After clicking the “Accept Shipping Info” button, a window will appear with a summary
of the order.
This final window also gives you the chance to give special shipping instructions, save your
order description, update quantities, or revise your order.
If you are happy with the order status, click the “Submit Order” button at the bottom of
the screen.
Once shipped, a confirmation will be sent via email with your order number. This email
will also contain your confirmation number, tracking number, and link to shipping
company.
With the order number, you will be able to track your items by clicking on the “Track it”
link within Order History (next slide). This will then bring you either to the UPS or FedEx
site.
If you require a “Rush” order, please contact
Alexandra Lazar at 201.894.6609 or at
[email protected]
Order History




If you’d like to research your order history, click on the link at the top of the page labeled
“Order History”.
A screen will appear that will allow you to either enter a specific order number or a specific
date range in which the order was placed.
If a search is done by order number, only one result will be populated.
If a search is done within a specific date range, any order placed during that time will be
shown in the results.
Contact Information

Unilever: Alexandra Lazar
– E-mail: [email protected]
– Phone: 201.894.6609

CCG: Karen Ferman
– E-mail: [email protected]
– Phone: 973.808.0009 x.2174
UPS Ground Transit Map - Shipped
from Whippany, NJ
THANK YOU!
If you need more assistance and would like to set up a
personal one-on-one, please contact Alexandra Lazar.