Transcript Why Portals?

Information Technology
Core Program Presentation
1.
Outline
Presenters
Meeting Today’s Challenges
Staff
 John Lympany, CIO
 Don Hodges, Instructional Technology
 Cary Hazelwood, Web Services
Top IT issues in higher education
and at Berea College
2.
Teaching and Learning
Technology in the classroom
3.
Student Academic Success
New myBerea portal
Students
 Walter Wahlstedt
 Matthew Wills
Meeting Today’s Challenges
Source: 2008 EDUCAUSE Survey Report
Top 10 IT Issues in Higher Education
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Security
Administrative Information Systems
Funding IT
Infrastructure
Identity/Access Management
Disaster Recovery/Business Continuity
Governance Organization, and Leadership
Change Management
E-Learning/Distributed Teaching and Learning
Staffing/HR Management/Training
Meeting Today’s Challenges
Source: 2008 EDUCAUSE Survey Report
Top 10 IT Issues in Higher Education
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Security
Administrative Information Systems
Funding IT
Infrastructure
Identity/Access Management
Disaster Recovery/Business Continuity
Governance Organization, and Leadership
Change Management
E-Learning/Distributed Teaching and Learning
Staffing/HR Management/Training
Issues we
will cover
today
Meeting Today’s Challenges
1. Security
Security upgrades include:
1.
Security web filtering that blocks



Identified by CIO’s as the
“Single most important IT issue”
Illegal file sharing
Phishing/Malware sites
Hacking sites
2.
Network access control
3.
Network/server monitoring system
4.
Cisco ASA firewall
Meeting Today’s Challenges
2. Administrative Information Systems
Administrative
System Upgrades
Recent upgrades include …
1.
Hobson’s for Enrollment
Management
2.
3.
Luminis for our portal
Maestro/Percipia for hotel
management
Considering …
Business Objects for Dashboards
Meeting Today’s Challenges
2. Administrative Information Systems
Time Entry
and Workforce
Management System
New system will …
1. Allow clocking in/out using digital
telephones
2. Improve oversight and optimize
effectiveness of labor force
3. Increase tools for evaluating work
force effectiveness, managing work
schedules and tracking time and
attendance
Meeting Today’s Challenges
3. Funding IT
IS&S Annual Budget …
Budget
Operations:
$2,437,110
Salaries (staff /students): 71%
Service Contracts*: 20%
Equipment Reserve:
EDGE Laptop:
$448,000
$1,024,940
Needs
9% of Total Operating Budget
* Software licensing and service contracts for
network equipment, internet and phone service
Meeting Today’s Challenges
3. Funding IT (Cost Containment Example)
EDGE Laptop Program
In spring, we begin the transition to
a 4-year laptop program
What this means…
8.3% annual reduction in our EDGE
budget (2.2% reduction in our total IT
budget)
No negative impact on student
learning
Strategic initiative to put a laptop in
the hands of every student.
__________________
As of Spring 2008, all laptop purchases
are Energy Star Compliant
Meeting Today’s Challenges
3. Funding IT (Cost Containment Example)
EDGE Savings Funds
Wireless Rollout
Over 60% of the funding needed for
our wireless initiative was accrued over
the last three years by:
 Negotiating lower price points
on bulk laptop purchases
 Careful selection of laptop
models and features
Meeting Today’s Challenges
3. Funding IT (Revenue Generation)
Exploring Concept of an
Online Shopping Mall

Berea’s version of Amazon.com
Will reflect our culture… our story…

Storefronts
For the Log House, artisans in the
area, college produce, college crafts,
Bookstore, Boone Tavern and more.
Expanding
Revenue
Sources

Aligns with our Strengths
Will build on the work underway in
Crafts and allow us to develop a new
student labor web marketing team.
Funded by the Technology Entrepreneurship
fund
Meeting Today’s Challenges
4. Infrastructure (Network Core)
Network Core
Upgrade
Completed in Summer, 2007
and included new
routers and fiber runs
Meeting Today’s Challenges
4. Infrastructure (Wireless)
Campus-wide upgrades to wireless coverage are underway …
Meeting Today’s Challenges
4. Infrastructure (Voice over IP)
Transitioning to VOIP
We are not replacing our expensive
copper plant as it degrades
Instead, we are incrementally
transitioning to VOIP phone service
using our data network
Meeting Today’s Challenges
4. Infrastructure (Virtual Servers)
Virtual Servers
Using VMware, one server can do the
work of 4 physical servers
We have three VMware servers now
in operation
Savings:
- Capital acquisition costs
- Server room electric/cooling costs
Meeting Today’s Challenges
5. Identity/Access Management
New Web Filtering
Protects the college from identity theft
by blocking phishing sites
Social Security Numbers
Students are protected on our
enterprise systems as social security
numbers are no longer used
as primary identifiers
Meeting Today’s Challenges
6. Disaster Recovery/Business Continuity
Disaster Recovery Plan
Updated annually by IS&S and
reviewed during yearly external
audits
New enterprise backup system
Will include off-site storage for
critical data
Two server-room configuration
Teaching and Learning
Courseware enhances learning in and out of the classroom
Blackboard
Learning System
Fall 2008 a total of 105 faculty
members are using Blackboard to
create hybrid courses. This is the
highest number of faculty usage
since Berea started using Learning
Management Software
Teaching and Learning
Instruction requires both connectivity and robust media capability
Enhanced Crestron
Multimedia Classroom Locations:
• Seabury Center
• Frost
• Draper
• Nursing
• Technology and Industrial Arts
Enhanced Multimedia Spaces:
• Appalachian Center
• Trustee’s Room
• Haaga House Orientation Room
• Learning Common’s Classroom
Teaching and Learning
Teaching methods are growing in sophistication
 Mobile Technologies
Mobile technology extends learning
outside the classroom
- PDA’s for Department of Nursing
- Classroom Response System
(clickers)
- Web enabled learning
Students
Digital
Story
Telling
 Digital Story Telling
Technology is being used to level the
educational playing field.
 Assistive Technology
ITRC
Student Academic Success
Optimize/integrate our information and learning resources
Goals
- Integrate the way we serve students
in support of their academic success
Library
 Learning Center
 Instructional Technology
 Laptop and Media Support
 Disability Services
 Academic Services

- Streamline the way students navigate
these services (online and in-person)
- Compliment intervention and advising
strategies that ensure students remain
on track
- Operate more cost effectively
Student Academic Success
Optimize/integrate our virtual learning environment
Transition to
College Life
(1st Term Freshmen)
Learning
Community
myBerea Portal
Transition to
Work Force
or Graduate
Studies
Student Academic Success
First-term freshmen received their portal in May
Student Academic Success
First-term freshmen receive their portal in May
This year freshmen had access to their
myBerea web portal 3 months before
arriving on campus
85% of all first-term
freshmen used the
portal before stepping
foot on campus

Immediate access to email,
courseware, and learning resources

Orientation materials/checklists

Access to their virtual learning
environment
Student Academic Success
First-term freshmen have access to “new students” tab
Student Academic Success
First-term freshmen have access to “new students” tab
Student Academic Success
First-term freshmen registration revamped
Automated Registration Features

Personalized course registration
forms
List course options based on individual
test scores, chosen major and
prerequisites.

Optimization programs
Ensure incoming freshmen got the
courses they needed, and most often,
the electives they wanted.
Student Academic Success
Optimize/integrate our virtual learning environment
Transition to
College Life
(1st Term Freshmen)
Learning
Community
Click Here for
Online Demo
Transition to
Work Force
or Graduate
Studies
Student Academic Success
Optimize/integrate our virtual learning environment
Transition to
College Life
(1st Term Freshmen)
Learning
Community
Transition to
Work Force
or Graduate
Studies
Student Academic Success
Tab for graduating seniors
New myBerea Portals
Three Distinct myBerea Portals
How many have logged in to the system?
Student
98%
* Since August 2
Live
Faculty
Staff
74%
Rolling
Out
* Since October 8
Includes 160 full & part-time faculty
Live
Beta
Student Academic Success
Online advising support on faculty myBerea
Student Academic Success
Online advising support on faculty myBerea
What About Staff?
myBerea for staff
myBerea supports…
Analytical
Tools
 Online Requisitioning
 Budget Status Reports with
Communications
Staff
Workflow
drill down capabilities
 Specialized Reports
 Access to personal Banner data
 Working with email, Banner and
more through one log in.
And later… Dashboard features,
performance metrics, score cards
Convenience
What is Driving This Change?
myBerea portals
 Question 2b of our Strategic Plan
How can we best serve our students in
support of their academic success?
 Question 7 of our Strategic Plan
How can we promote a more effective
and reflective work culture?
 Mission Critical Needs
- Data support for decision making
- Increasing work efficiency
- Easy access to services on campus
- Fulfilling the total mission of Berea
Coordinating our Efforts
Following-through on our commitments