Transcript Insert title here - British Computer Society

Green, Lean & Mean?
Green IT in the real world of 2014
BCS Elite and Green ICT SGs
Joint event with North London Branch
26th March 2014 – BCS HQ London
Sustainability?
Sustainability is about considering economic, social and environmental issues in a
holistic way, with particular attention to long-term consequences. It can be thought
of as a long-term, integrated approach to achieving improvements in quality of life
while respecting the need to live within environmental limits.
OED
Is your business sustainable?
Will it and you survive the recession?
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As a CIO what might be on your to do
list tomorrow morning?
• Yours
– Latest spend forecasts and budget out-turns
– Major incident yesterday, still not back up and running
– Hacking of web sit
– Schedule meetings away from the office
– Delivering the next project portfolio report
• The CEO’s?
– Office flooded – no where to work
– Growth
– Company Product announcement
– Share price
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Key concerns might include
• Cost reduction (seeking to reduce need for resources and buy more cheaply)
• Can I avoid next IT procurement – and sweat the asset?
• Resilience and recovery
• Reduce travel and loss of ‘work’ time (work in virtual spaces)
• Be able to work whenever and wherever I choose (be nimble/agile)
Could a Green ICT lens be helpful to CIOs and CEOs ?
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Green ICT => reducing ICT costs
ICT costs
- Ensure efficient operation of ICT kit, activate power saving modes
- Reduce amount of kit, across service chain (end user, network, Server)
- Virtualise and consolidate servers and networks
- Move to the Cloud – UK Gov : Cloud first
- Share and consolidate end user devices
- Printers with scanners and copiers
- Make devices richer (laptop, desktop, tablet, smartphone….)
- Blackberry with keyboard and monitor
- Laptop with mike and speakers
• Sweat the assets to end of useful life or replace?
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Green ICT => reducing organisation costs
• Move to digital processes and transactions with customers –
UK Gov : Digital by Default
• Digitise internal processes
– HR, Payroll
– Approvals
– Dematerialise…
- Work in virtual spaces
• Enable working on the move
=> around office
- WIFI
- Common workstations
=> around the country and abroad
- Laptops/mobile/BYO devices
- Browser access with VPN etc
- Hotspot access
BUT : Beware behaviour change challenge…
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Its about
- People
- Processes
- Technologies
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The Way We Want to Work?...
Transforming the
Government
Workplace
Civil Service agenda
Physical
Cultural
Virtual
Transforming the Government Workplace
Take a strategic approach to implementing:
•
•
•
•
•
Flexible working
Working environments that enable flexibility
Technologies that support smarter working
New forms of collaboration that reduce the need
for physical meetings and travel
Culture change to enable greater
organisational agility
Transforming the Government Workplace
The Vision
The Way We Work seeks better run organisations,
where civil servants:
•
•
•
•
•
•
Focus on outcomes not process
Collaborate with others readily
Build and maintain effective teams
Maximise productivity
Work flexibly and effectively
Empowered by technology
Transforming the Government Workplace
Behaviours and Management
my
desk
my
space
our
space
any
any
space place
Transforming the Government Workplace
1. Workspaces
are ours to
share not mine
to own
2. Mobility is
both in and out
of the office
3. The
workplace is a
business tool
4. Workspaces
are allocated on
the basis of
function not
hierarchy
What’s going on in
the world…..
Leading organisations
are adopting the
following 6 guiding
principles
5. Workplaces
are designed to
provide a total
experience
6. Territorial
ownership is
finished
Transforming the Government Workplace
And the
benefits…
Some Really Big Challenges
• Culture change & embedding new behaviours
• Senior management buy-in
• Effective IT
• Changing from personal to shared spaces
• Management by results, not presence
• Developing a trust-based & empowering
culture
Transforming the Government Workplace
National Smart Working Standard

Establishing a “Gold standard” for
organisations doing Smart Working in the
UK

Creating an external accreditation scheme,
recognising achievement of the standard

Help public sector organisations aspire to
match the best performers

International?
And how to start on the journey…
Assess work styles required…
Out of the
office
In the
office
Office workers
Typical
Work
styles
In and out workers
Transforming the Government Workplace
Smart Working Maturity Model
Isolated Initiatives
Work-Life
Balance Flexible
Working
Non-Territorial
working
Enhanced
mobility
Ad hoc
homeworking
Basic Flexibility
Flexible working
supported by
policy – but
really remains
‘flexibility by
exception’
Reactive
approach
dependent on
employee
choice and line
manager
decision
Bronze
Advancing Flexibility
Strategic approach
Property
rationalisation
Smarter
Workplaces
Enabling policies
Technology for
mobility
Electronic
migration
Emerging Smart
or Agile Working
Promoted for
business
benefits, but sits
alongside many
traditional
practices and
processes
Applied
differently to
different roles
Silver
UNCLASSIFIED
Smart Working
Comprehensive
strategy
Property
Optimisation
Activity based
settings
Culture change
Virtual mobility for
all
Paperless e-culture
Based on
strategic vision
and clear smart
working
principles
Flexibility as
normal
High focus on
resource and
travel reduction
Virtual collaboration
Gold
And the tools for smarter working….
• I need to meet and collaborate with others, without being there
• Google+ Hangouts
• I need to ask groups of people a bunch of questions
• SurveyMonkey
• I need to create a presentation and share it with a group of people afterwards
• Slideshare
• I need to plan and track a project
• Trello
• I need to organise an event or meeting and invite people
• Eventbrite
• I need to consult and co-author on a document with others
• Google Apps
• I need to send out regular information to a large group of people
• Mailchimp
Transforming the Government Workplace
And more…
• I need to find and connect to relevant, useful and interesting people
• LinkedIn
• I need to collate and store all my various notes and ideas, so that I can refer to
them at a later stage
• Evernote
• I need to suggest a number of meeting dates and for people to select when they are
free, so that I can find the best date and time for everyone
• Doodle
• I need to make large files and documents available to group of people
• Dropbox
• I need to set up a regular group so we can meet up and discuss work related topics
• Meetup
• I need to collate and share topical information in a simple, engaging and clear
manner
• Storify
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So how do I get to grips with all this?
• You can improve your digital skills by accessing many freely available online courses.
Examples :
• Ted.Ed has a series of short video lectures on a range of topics, including digital. Here is
an example from Jennifer Pahlka, founder of Code for America.
• An interactive online lesson to introduce digital available using TED-Ed, an open internet
tool. The lesson includes 4 introductory videos and a discussion forum. Take the TED-Ed
lesson
• KhanAcademy.org has a beginner’s course called Anybody can learn to code, which you
can complete in as little as an hour.
• Stanford University online offers a beginner’s course in Computer science which you can
complete in your own time.
• And many more…
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Get back up and running
- Server crash
- Virtualise and consolidate around service levels => back-up
snapshots for loading on nearest facility
- Use Cloud services
- Shared resilience arrangements
- Accessible from any device
- Security
- Be prepared
- Seek SLAs and ‘Walled Gardens” with gates!
- Give staff means to work anywhere, anytime – when disaster strikes
can continue to work wherever they are
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Virtualisation ~ basic principle
SWE Technical Overview
21 April 2009
23
Virtualisation
Advantages of
virtualisation include:
Faster time to deploy
new “servers” or to
increase resource (CPU
and memory) to existing
“servers”
Reduction of data centre
space occupied and thus
power and cooling
resources consumed.
Refer to the IBM House
of Carbon initiative and
the joint Defra and IBM
study Cutting the carbon
footprint of IT.
Virtualisation is not a “golden bullet” which can solve every problem!
SWE Technical Overview
21 April 2009
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Advantages of virtualisation ~ not just hardware reduction
Today’s Problems
Future Solutions & Benefits
Type Of Benefit
HW Cost
1
Server sprawl; inefficient use
of datacenter space and power
Fewer servers, less floor space,
and lower power consumption
X
2
Low hardware utilization
Much higher hardware utilization
X
3
Provisioning a new application
generally requires a new server
New applications can be quickly
provisioned in VM or container
X
4
Rigid configurations: hard wired
with limited ports/slots
Changes to virtual configuration
are easy and quick
5
Workloads are bound to servers,
making redistribution difficult
Workloads moveable while active
to deal with changing conditions
6
Planned server outages are
disruptive and labor intensive
It is easy and non-disruptive to
move workloads off servers
7
Each server requires individual
capacity planning and management
Capacity planning and resource
management is done at pool level
8
Labour
Agility Availability Security
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Migration to new server often
Virtual server compatibility and
requires SW upgrade / recertification software investment protection
X
X
9
Software stacks are often built
from scratch and nonstandard
Ready-to-run software appliances
in libraries and over the Web
X
X
10
HA/DR solutions are complex, and
need hardware duplication
Shadow VMs are easy to deploy;
use resources only when active
X
11
Must retain old hardware for
legal/regulatory compliance
Old software can be run on virtual
servers
X
12
Security limited by OS size,
complexity, and change rate
Improved security foundation
X
X
X
X
SWE Technical Overview
21 April 2009
25
The next stage - tiering applications
Bronze
Silver
Gold
Platinum
0900-1700
Sub-set Std (by SLA)
By role
By application
Up/Down
Partial scope
IBM or Client site
None
0800-1700
Standard (by SLA)
By role
By application
Full 24/7
Partial scope
IBM or Client site
n-2
0700-1900
Critical (by SLA)
By role
By application
Full 24/7
Full scope
IBM strategic site
n-1
0000-2400
Critical+ (by SLA)
By role
By application
Full 24/7
Full scope
IBM strategic site
n-1
Trends of PUE against Data Space area
Power Utilisation Effectiveness PUE
10.0
20
9.0
8.0
Data Space PUE by Area
11.5
7.0
Power (Data Space PUE by Area)
77
6.0
5.0
10
Linear (Data Space PUE by Area)
15
4.0
3.0
120
20
100
2.0
110
80
1.0
0.0
0
20
40
60
80
Area of data space square metres
100
120
140
Growth and Shares
• Treat environment with respect – assess vulnerabilities in
supply chains
– Where do you get your resources from?
- Tantulum and Coltan mining
– What happens to those you dispose of?
- Nigerian and Far Eastern waste tip mining
• Maximise the value and sustainability of your shares in the
environment
• Or else….?
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Step back and embed …
• Assess opportunities for saving
– Measure footprints for energy – be efficient
– Assess supply and disposal lines for resilience and risk of failure – be sustainable
– Assess how easy to change processes and products – be nimble
• Distil some key Green ICT principles for improving performance and reducing cost for
your organisation (type and size) eg
• - Consolidation
• - One device per user
• - Closed loop, sweating the asset to reduce waste (production lines)
• - Server room cooling efficiencies (CRM, marketing, service/product development)
• - Mobile, flexible, smart working (sales team?)
• And you can’t manage and control what you can’t measure…
– embed Green ICT into your ‘expensive’ processes and measure progress …
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Maturity model* levels...
1. Foundation
- evidence and intelligence gathering to inform actions, agreed
plans
2. Embedded
- show commitment and basic initial development, basic
processes in place
3. Practised
- moving forward taking actions to improve, repeatable actions
4. Enhancing
- pushing for new opportunities, adoption of best practice,
improving capability
5. Leadership
- taking control, having own vision, optimising performance
*Ref: Software Engineering Institute (SEI, 2008) at Carnegie Mellon University CMMI model (2002 last updated in 2008)
Maturity model* Categories ...
*Ref: Software Engineering Institute (SEI, 2008) at Carnegie Mellon University CMMI model (2002 last updated in 2008)
Managing services
-
Governance
Architecture
Capacity
Support
Information/data management
Disposal
35
Managing technologies
- Virtualisation
- Consolidation
36
Managing change
-
Investment
Projects
Solution design
Procurement
37
Exploiting ICT
-
Customer services
Travel reduction
Resource optimisation
Energy optimisation
Space optimisation
Corporate reporting
Corporate sustainability planning
38
15 departments published results
Green ICT
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In summary..
Eat less
Exercise more
Become an Olympic champion
Green ICT
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Any questions?
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Useful links for Government approach etc
–
–
–
–
–
–
–
–
See http://www.cabinetoffice.gov.uk/content/government-ict-strategy for
Government’s ICT strategy
See https://www.gov.uk/government/collections/ict-strategy-resources#greeninggovernment-ict for all Greening government ICT strategy resources and reports
See http://sd.defra.gov.uk/advice/public/buying/products/ for Government Buying
standards
See http://www.cabinetoffice.gov.uk/news/government-digital-strategy-moveswhitehall-closer-being-digital-default for Digital by Default
See http://www.defra.gov.uk/environment/waste/legislation/waste-hierarchy/ for
Waste hierarchy
See https://www.gov.uk/government/publications/greening-government-commitments
for Greening Government Commitments
See http://www.icij.org/projects/coltan/five-things-you-need-know-about-coltan for
things you need to know about Coltan!
See https://www.gov.uk/government/publications/digital-skills-in-the-civil-service/anintroductory-guide-to-open-internet-tools-for-civil-servants for list of typical tools
available to support virtual working
Green ICT
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