Transcript Slide 1

Overview of Scanning
Presented by
Tom Day
Senior VP, Intelligent Mail & Address Quality
Friday, February 20, 2009
Webinar #14
Agenda
Agenda for Today’s Discussion
 Scanning Terminology
 Scanning System Facts
 Scanning Applications
 Scanning events
 Surface Visibility
 Actions in the near future
Scanning Terminology
Active scanning
Requires human intervention to create
scanning event
Passive scanning
Utilizes “in-process” scans from automated
distribution equipment; i.e. DBCS or
material handling systems such as IDR or
TMS.
Scanning System Facts
Intelligent Mail Data Acquisition System [IMDAS]
 300,000+ Intelligent Mail Devices [IMD]
 IMDAS deployed in over 35,000 facilities
- Delivery & Retail Units, Processing and Distribution Centers,
Bulk Mail Entry Units
 IMDs facilitate the capture and transmission of
Acceptance, Transit, Delivery Status and Final
Disposition scan events for USPS Products
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IMDAS Infrastructure
Intelligent Mail Data Acquisition System
National Intelligent Mail (LIM) Server
Managed Network Services
Router
Point-to-Point
Protocol (PPP)
Server
Large Office
Small Office
Dial-up Modem
Dial-up Modem
Local Intelligent Mail (LIM) Computer
Bluetooth
Printer
Eternet
Charging
Communication
Cradle
Intelligent Mail Device (IMD)
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Scanning System Facts
Surface Visibility
 Deployed to 160 facilities
- 119 P&DCs
- 21 STCs/L&DCs
- 20 BMCs
 1.5M Rolling Stock Containers bar coded
 40,000 Trailers bar coded
 13,000 devices/4,000 Ring Scanners deployed
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Scanning System Facts
Passive Scanning
 All automated processing systems:
-
Letters (AFCS, DBCS, CSBCS, MPBCS)
Flats (AFSM, UFSM, FSS)
Packages/Bundles (APPS, SPBS, SSIU)
Material Handling (TMS, IDR)
 Data aggregated at facility level in IDS
 Data aggregated at national level via IMVIS
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Scanning Applications
 Product Tracking (DELCON)
 Revenue Protection/Revenue Assurance (Form 8125)
 Service Measurement (Start-the-Clock)
 Operational Diagnostics (Managed Service Point)
 Operational Performance (PO Box Uptime)
 Auto/Semi-Automated Material Handling (TMS/IDR)
 Enforce SOP’s (Collection Point Management System)
 Data for Information Systems (VOIS)
Scanning
Events
Scanning Events
Acceptance Scans
 Represents USPS possession of mail
 Starts the Clock for Scan and Service Performance
Measurement
 Commercial/On-Line Postage Acceptance
 Shipment Barcode Scan
 DC/eVS Arrive, Bulk Enroute (Parcel Select)
 BMEU, Delivery Unit, BMC, ASF, Retail Unit
 Retail Acceptance based on mailpiece level scan
 POS One, IRT and IMD
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Scanning Events
Transit Scans
 Provides Visibility for End to End track and trace
 Bulk Enroute – Scans captured by Parcel Sorters at
BMCs
 Enroute – Scans captured by IMD, SV, SPBS, APPS at
Processing Facilities
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Scanning Events
Destination Scans
 Provides Delivery Status/Final Disposition
 Supports Stop the Clock for Scan and Service
Measurement
 Captured by POS One, IMD, SV
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Scanning Events
Delivery Status Events
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
Attempted
Refused
Undeliverable as Addressed
Forwarded
Arrival at Unit
Missent
Return to Sender
Arrive Pickup Point
Mis-shipped
Available for Pickup
DC.eVS Arrive
Return to Sender-Not Picked Up
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Scanning Events
Final Disposition Events
 Delivered
 Picked up by Agent
 Received at Opening Unit
 Dead Mail
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Scanning Events
Express Mail Required scans
 Acceptance at Retail, BMEU
 Enroute scans at Origin Processing Facility
 Enroute scans at Destination Processing Facility
 Arrival at Unit scans at Destination Delivery Unit
 Final Disposition scans at Destination Delivery Unit
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Scanning Events
Parcel Select
(entered at either DBMC or DDU)
Required scans
 Shipment Acceptance scans at BMEU or Delivery Unit
- Shipment Barcode Scan
- DC/eVS Arrive, Bulk Enroute
 DC/eVS Arrive scans on 5 pieces or 5% on DDU shipments
 Arrival at Unit scans at Delivery Unit (planned implementation
by April 2, 2009)
 Final Destination scans at Delivery Unit
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Scanning Events
Delivery Status or Proof of Delivery services
 Delivery Confirmation
 Signature Confirmation
 Insured
 Certified
 Return Receipt for Merchandise
 Registered Mail, etc
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Scanning Events
Delivery Status or Proof of Delivery services
Required Scans
- Enroute or Bulk Enroute scans at Origin Processing Facility
(implementation by April 2, 2009)
- Arrival at Unit scans at Delivery Unit (implementation
by April 2, 2009)
- Final Destination scans at Delivery Unit
Additional Scans
- Retail Acceptance (if presented at retail counter)
- Passive Enroute scans on machineable parcels if processed by
MPE with scanning capability at Destination Processing Facility
- Delivery Status scans at Delivery Unit where necessary
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Scanning Events
Parcel Returns Service
Required Scans for Return Delivery Unit
- Delivery Status Event - Available for Pickup
- Final Disposition Event - Picked Up by Agent
Required Scan for Return BMC
- Transit Event - Bulk Enroute for machinable parcels
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Scanning Events
Open & Distribute
Allows mailers to expedite movement of any class or sub-class
(except Express Mail) between postal facilities
Required Scans
- Truck Manifest scan if PS Form 3152 or 5630 presented by
mailer
- Acceptance Scan if no PS Form 3152 or 5630 presented by
mailer
Final Destination Scan
- Received at Opening Unit event from SV
- Delivered event from IMD
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Surface
Visibility
Surface Visibility Overview
Surface Visibility Components
 Uniquely Identifying Assets (sacks, trays, mail transport
equipment, trailers)
 Tracking Assets at key handoff points (arrival, departure,
interim points)
 Quality Checks (preventing mis-loads and mis-routings in real
time)
 Decision Support (improved dock management and advance
notifications)
 Electronic Forms (automate data collection)
 SV Web for Management views into real time operations.
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Surface Visibility Asset Tracking
Outbound Facility Scanning
Placard
Assign
Container
Build
Container
Close
(optional)
Container
Stage
(Optional)
Container
Load
Trailer
Depart
U.S. MAIL
1025679
Inbound Facility Scanning
Trailer
Arrive
U.S. MAIL
1025679
Trailer
Unload
Ready to
Process
To Operations…
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Surface Visibility Benefits
Surface Visibility provides real-time and diagnostic information that improves budget
and service performance by maximizing operating efficiencies in several key areas:
Service Improvement
- Reduced Missents and Mis-routings
 In the first year of operations, thousands of containers were
prevented from being loaded on the wrong transportation
- Service Diagnostics
 Surface Visibility providing insight into common “bad-practices” in
dispatching mail that have caused poor service performance for
years
- Dispatch Performance
Budget Performance
- Advance Notification to Destinating Facilities
- Increased Vehicle Utilization
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Future Actions
 Update scanning requirements as defined by USPS Product
Managers, February 23, 2009
 Develop standardized process based on updated requirements,
March 13, 2009
 Training/communications to support standardized process,
March 20, 2009
 Nationwide implementation of standardized process,
April 2, 2009
 Explore use of additional technology to improve efficiency,
Fall 2009
 Develop/modify metrics to drive desired results,
2009
Summer
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Standardized Scans to
Support Product Visibility
 Enroute Scans via Mail Processing Equipment or Handheld
devices for Express Mail and Priority Mail at Mail
Processing Facilities
 Emphasis on passive Enroute scans at Origin processing facilities
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APPS
SPBS
Holotrak
Overhead at “SWYB” operations (Air NMO)
Manual Scans with IMD or SV where necessary
 Require Arrival at Unit Scans for Confirmation Services
products upon arrival at Destination Delivery Unit
 Introduce “Sorting/Processing Complete” scan for Delivery
Unit parcel distribution operations
 Leverage Arrival at Unit and Sorting/Processing Complete” scans
to generate Out for Delivery information for customers
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Questions
ANY QUESTIONS?
NOTE: Questions and/or comments can be sent to
[email protected] at any time
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Webinar #15
Friday, February 27, 2009
Package Services
and
Special Services
Measurement
Presented by
Lizbeth Dobbins and Steve Monteith
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Past Presentations
Good News!
The 13 previously presented webinars in this series
are now posted on Blue at:
http://hqops.usps.gov/sfopm/DPMG/webinars.asp
Or,
- Go to Blue
- Click on “Inside USPS”
- Click on “Operations”
- Click on “Operations Support”
- DPMG Webinars is the first listing
NOTE: Only the PowerPoint presentations are posted. The audio portion is not.
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