Support Model Rollout

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Transcript Support Model Rollout

What’s New
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Bb Commerce Suite New Features by : System
Feature
Technology Upgrade
Support for Oracle on HP-UX, Sun Solaris and Linux
Support for New Blackboard IP Activity / Transaction Terminal
Jobs for Utilities
Support for Blackboard IP Door Access Reader
Door Access Alarm Monitoring
Door Access IP Communication
Automatic Program Update
Door Access Reports
Support for Multiple Applications on Bb IP Transaction Terminal
Micros Release 3.0 for Universal
Product Imports
PLU Lists
Reader Download Manager
Time Scheduled Download
Report Scheduler
Privilege and Account Departmental Modification
Imports
Multiple Card Formats
Resets
Query
Account Close
Enhanced MICROS Release 3.0 for Unix Edition
IP Transaction (Activity) Terminal
IP Laundry Center Reader
IP Terminal Support
Online Account Statements
Integrated Credit Card Payment Gateway
Web Broadcast Announcements
Web Surveys and Opinion Polls
Community Building Tools
Multi-Institution Branding and Management
Web e-Commerce with Shopping Cart
Customizable Product Catalog
Multiple Vendor Inventories and Order Fulfillment
Bb
Bb
Transaction Bb Building
Transaction
Blocks
System
System Unix
Universal Manager 2.2
9.2
2.0
BbOne
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2
Bb
Community
System
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Bb Transaction System – Universal Edition 2.0
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Technology Upgrade
Support for Oracle on HP-UX, Sun Solaris and Linux
Support for the New Blackboard IP Activity / Transaction Terminal
Jobs for Utilities
Support for Blackboard IP Door Access Reader
Door Access Alarm Monitoring
Door Access IP Communication
Automatic Program Update
Door Access Reports
Support for Multiple Applications on the Blackboard IP
Transaction Terminal
 Building Blocks Manager 2.2
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Technology Upgrade
Provides an upgrade of the underlying
technologies for improved performance and
supportability.
Upgrades include:
 Delphi 7.0 development toolset
 Oracle 9i database engine
 Certification on Microsoft Windows 2003
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Support for Oracle on HP-UX, Sun Solaris and Linux
Blackboard Transaction System
- Windows Edition is certified for
Oracle 9.1 on the following
operating systems:
 HP-UX
 Sun Solaris
 Red Hat Linux
Transaction
trans_id (PK)
center_id (FK)
customer_id (FK)
Customer
Profit Center
center_id (PK)
customer_id (PK)
first_name
last_name
cardholder_number
Privilege
privilege_id (PK)
customer_id (FK)
Account
account_id (PK)
customer_id (FK)
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Support for the New Blackboard
IP Activity / Transaction Terminal
Supports communication over
TCP/IP networks between the
Blackboard IP Transaction
Terminal and the Blackboard
Transaction System – Windows
Edition
Features include support for:
 Board Plans
 Stored Value
 Balance Checks
 Off-campus Merchants
 Automatic Disconnect
 Activity Validation
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Jobs for Utilities
Expanded management feature that helps
administrators effectively manage the
Blackboard Transaction System – Windows
Edition.
Features include:
 Job Creation: Create or initiate a job to
perform a specific function
 Multiple Jobs: Create or initiate multiple
jobs to perform a combination of functions
 Scheduling: Schedule a job to perform
specific functions at various dates and times
 Printer Configuration: Select specific
printers for the output of Utilities or summary
of Jobs performed
 Advanced Reporting: Additional reports that
specifically address the activities conducted
with Jobs
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Support for Blackboard IP Door Access Reader
Provides the ability for
cardholders to access doors
using single authentication with
a campus card or dual
authentication using a campus
card with PIN.
Authentication method is
configurable through the
Blackboard Transaction System.
Provides support for offline
transactions for up to 32,000
cardholders
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Door Access Alarm Monitoring
Provides for the ability for a
security office to monitor the
state of doors and be notified
when the state changes – for
example, if the door is forced
open.
Alarm Monitoring provides
notification of unexpected
changes to the door state – for
example, forced open or held
open alarms.
Door State viewing allows the
user to observe the changes of
one or many doors as they
occur – similar functionality to
Host viewer.
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Door Access IP Communication
Provides support for TCP/IP
communication between door
access devices and the
Blackboard Transaction System
– Windows Edition.
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Automatic Program Update
Provides for the ability to set
configuration for updating a
program at a terminal on a
periodic basis.
Allows for the most recent
changes to the terminal program
to be utilized in the field
automatically.
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Door Access Reports
Provides for the ability to run
reports on door access usage
and configuration settings.
The configuration methodology
is similar to the existing reports
for vending, dining and activities
in the Blackboard Transaction
System.
Reports are focused on door
setups, overrides, door states,
and cardholder permissions.
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Support for Multiple Applications on the
Blackboard IP Transaction Terminal
Provides support for enhanced
transaction features including:
Activity
Dining services
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Enhanced MICROS Release 3.0 for Windows Edition
The POS database and transaction
processing can reside on separate
hardware platforms--even on different
operating systems
Leveraging separate hardware
components will offer better
performance and greater scalability
Version 3.0 supports either
Microsoft® SQL Server™ 2000 or
Oracle® 9i as the transactional
database platform, allowing each
9700 customer to implement the best
technical solution for their needs
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Blackboard Building Blocks Manager 2.2
Provides an upgrade of the
underlying technologies for improved
performance and supportability.
Upgrades include:
 Delphi 7.0 development toolset
 Oracle 9i database engine
 Certification on MS Windows 2003
 DbExpress Implementation
The updated Clone Agent provides
for ODBC connectivity allowing a
Building Blocks developer to
integrate with the Blackboard
Building Blocks Manager through a
universal database connectivity
method.
Now supports event-driven bidirectional exchange of specific data
between the Blackboard Transaction
System – UNIX Edition and other
third party systems.
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Data Integration Agent
Data Integration Agent
Building Blocks Application
Blackboard Building Block
Student Information
System
Bb Transaction System – UNIX Edition 9.2
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Product Import
PLU Lists
Reader Download Manager
Time Schedule Download
Report Scheduler
Privilege and Account Departmental Modification
Imports
Multiple Card Formats
Resets
Query
Account Close
Product Imports
 Allows a user to import or delete
products from an import file,
instead of one at a time, using the
screens.
 This program also allows a user
to determine where a product is
used (what location the product is
attached to).
 Data can be uploaded quickly and
accurately to the system without
hand entry.
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PLU Lists
 Enables a
user to now
add a range
of PLU's to
a location.
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Reader Download Manager
 Allows a user to
schedule
downloads that
can be sent
immediately or
scheduled for a
future date and
time.
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Time Schedule Download
 Allows a user to
schedule
downloads that can
be sent
immediately or
scheduled for a
future date and
time after the time
schedule has been
modified.
 If schedule is
chosen, reader
download manager
is initiated.
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Report Scheduler
 Allows user to edit and
suspend reports in the
Reports Scheduler.
 This release also addresses
issues involving printed
reports with missing, but
selected data.
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Privilege and Account Departmental Modification
 Allows a system
administrator to grant
access and ownership
of a specific department.
If a department is set to
“Yes” for Privilege or
Account ownership, all
operators with that
department can modify
the Privilege and
Account information.
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Imports
 Ability to define what operator
performs an import for
reporting and troubleshooting
purposes.
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Multiple Card Formats
 Support for HID Long Card
Format to match number for
proximity and magnetic stripe
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Resets
 Reports print
additional
information for
resets to be
used for
troubleshooting
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Page 1
QA - Release 9.1
Account Transactions Report
Thu Jan 1 2004 12:00AM to Sat Jan 1 2005 11:59PM
_____________________________________________________________________________________________________________________
_____________
|
|
| Resets for Account: 6000 6000 Count Acct for 6666
|
|_____________________________________________________________________________________________________________________
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| Old | Trans | Account | |
| Date | Time | ID Number |
Cardholder Name
| Balance | Net | Balance |OPR |
_____________________________________________________________________________________________________________________
_____________
|05/11/04|04:09PM|721111112
|Joplin, Janis
|
16 |( 14)|
2 |HARC|
|05/12/04|04:26PM|743333332
|Orr, Rodney
|
3 |(
1)|
2 |HARC|
|05/12/04|04:39PM|743333338
|Bonnett, Neil
|
16 |( 14)|
2 |HARC|
|07/27/04|01:25PM|3737374564564564 |Remington, Fredrick
|
16 |(
6)|
10 |HARC|
|10/14/04|09:40AM|743333331
|Allison, Davey
|
2|
14 |
16 |HARC|
|10/14/04|09:41AM|743333341
|Smith, Stanley
|
2|
14 |
16 |HARC|
|10/14/04|09:41AM|821111111
|Delawn, Moe
|
2|
14 |
16 |HARC|
_____________________________________________________________________________________________________________________
_____________
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|
|
|
|
RESETS BY OPERATOR |
|
|
|
|
|
|
| HARC
64 |
|
_____________
|
|
|
|
|
| Total
64 |
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|
|
|
|
_____________________________________________________________________________________________________________________
_____________
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Blackboard Inc.
End
Query
 Provides query
access to an
individual, a
department, or
all users. A
query can now
be run from any
module.
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Account Close
 Now an account cannot be
closed with a negative
account balance.
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Enhanced MICROS Release 3.0 for Unix Edition
 The POS database and transaction
processing can reside on separate
hardware platforms--even on
different operating systems.
 Leveraging separate hardware
components will offer better
performance and greater
scalability.
 Version 3.0 supports either
Microsoft® SQL Server™ 2000 or
Oracle® 9i as the transactional
database platform, allowing each
9700 customer to implement the
best technical solution for their
needs.
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Bb Transaction System Hardware
 IP Transaction Terminal
 IP Laundry Center Reader
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IP Transaction Terminal
Combines activity and payment transactions in
one convenient IP-enabled terminal.
Ergonomically-designed activity terminal
supports internal tendering methods and
specific activities including:
 Count / Point-based plans
 Credit / Debit
 Activity / Event Validation
 Cash transactions with cash drawer support
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IP Laundry Center Reader
Brings security and convenience to today’s
campus laundry facilities.
Features include:
 Activates and monitors washers and dryers
 TCP / IP Connectivity
 Support for existing functionality in the UNIX
and Windows Edition laundry readers
 Reader configuration and communication
 Reader form factor
 UL listed
 Wall mounted
 Eliminates the need for coin operation
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BbOne
 IP Terminal Support
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IP Terminal Support
Supports the IP-based Verifone
3750 for merchants with an IP
connection.
Device enables faster
cardholder authentication and
merchant settlement with IP
over traditional dial-up solution.
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Blackboard Community System (Release 6.3)
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Online Account Management
Integrated Credit Card Payment Gateway
Web Broadcast Announcements
Web Surveys and Opinion Polls
Community Building Tools
Multi-Institution Branding and Management
Web e-Commerce with Shopping Cart
Customizable Product Catalog
Multiple Vendor Inventories and Order Fulfillment
Online Account Management
Provides cardholders with a
web-based interface for
managing their universal
account.
In addition to viewing their
balance at any time, cardholders
can deposit funds to their
accounts online using a major
credit card. They can review
account statements that comply
with the Regulation E standard
as well as view records of sameday transactions. Finally, they
can report their card as lost or
stolen without having to visit the
campus card office.
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Integrated Credit Card Payment Gateway
Enables institutions to accept
credit cards payments (including
Visa, MasterCard, American
Express and Discover) for
purchases as well as campus
account deposits.
This capability enables
institutions to cost effectively
process and settle these
transactions through
Blackboard.
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Web Broadcast Announcements
Provides campus departments
with the tools to easily
distribute information to
students, faculty and staff
throughout the campus
community.
These announcements can be
easily updated and maintained
over time through the online
interface by the subject matter
experts – without requiring
knowledge of HTML or web
development tools.
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Web Surveys and Opinion Polls
Offers campus departments the
ability to quickly and easily gather
information and feedback from their
campus constituents.
Through the easy to use web
interface, non-technical users can
develop online surveys and polls on
the fly, gathering valuable insight in
a cost-effective way.
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Community Building Tools
Enables the institution to more
effectively collaborate and
communicate with different
campus constituencies.
These tools enable campus
departments (for example,
dining services, resident life,
parking and transportation, etc.)
to develop their own campus
community sites to distribute
content, communicate important
information and collaborate,
through an easy to use online
environment.
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Multi-Institution Branding and Management
Facilitates separation of multiple
institutions, departments, or
groups on one Blackboard server.
For example, Dining Services,
Alumni Affairs and the Student
Association can each be given
their own domain and the ability
to manage and brand their
domain with the appropriate lookand-feel, including different
colors, logos, tabs, modules, and
channels.
System Administrators can assign
management of portions of the
system to individuals and groups,
enabling different constituencies
to independently manage their
own content and configuration.
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Web e-Commerce with Shopping Cart
Provides an online storefront
capability and allows
administrators to create multiple
online stores. For example, the
campus Chemistry Department
can have one online store that
sells equipment and supplies
needed for labs and Campus
Parking can have another store
that sells parking passes.
This capability enables the
creation of a unified online
campus shopping environment
where account holders can pay
for goods and services with both
their campus accounts as well as
their credit cards.
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Customizable Product Catalog
Campus merchants can build their
own product catalogs and tailor
those catalogs to specific sets of
users.
For example, alumni might be
interested in certain goods and
services while parents of students
may want a totally different type of
product.
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Multiple Vendor Inventories and Order Fulfillment
Campus vendors can manage
their own inventory and
fulfillment processes. Vendors
enter available product
quantities and update quantities
as new inventory is available for
sale.
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