Transcript Document

NICHRSC
Presentation
on
Establishing
District Level e-DISHA Centres
Presentation by
Joint Secretary & Director
Electronics & Information Technology Department
[email protected]
1
Background
NICHRSC



IT-PRISM, in its 13th meeting held on
01/09/2005, approved establishment of eDISHA Citizen Service Centres at Districts,
Sub Divisions and Block level in a phased
manner & D-Net in each District
Dy. Commissioners will identify a space of
1500 Sq. ft for each e-DISHA Centre.
Suggested to run project initially in threefour Centres on pilot basis in respect of
services which can be provided straight
away.
2
Background
NICHRSC
 e-DISHA an IT driven electronic interface between
the Government and citizens.
 Application software for various public services
developed by NIC-HRSC in collaboration with the
DEIT for implementing at e-DISHA Centres.
Objective
 To
facilitate
general
public
to
have
information/status about transactions being done
with various Government departments at district
and lower levels and
 To provide effective and timely services to the
farmers and general public at large.
3
CSC
CSC
CSC
NICHRSC
e-DISHA Kendra
e-DISHA Kendra
CSC
DLeDC
DC Office
e-DISHA Kendra
Front End
e-DISHA Kendra
D.C.
Office
S.D.M.
Office
DNMC
Social Justice
Municipalities
Back End
Revenue
Transport
…..
UHBVN / DHBVN
Public Health
Other Inline Departments
State Data Centre at 9th floor HCS
4
NICHRSC
Business
Multi-channel Services
Citizens
ICT
e-Government
Wireless Access Protocol
G
G Services
2
Government
Bringing Service Delivery Points
closer to Common Citizen &
Businesses
5
Administrative Setup
NICHRSC

Task Force, headed by PSCM, to plan, monitor the
progress
fortnightly,
backend
computerization,
finalize the business model, RFP, scrutinize the bids,
put up the matter before High Powered Committee.
 Technical committee to assist the TASK force
 High Powered Committee headed by Chief Minister to
finalize the valid technical bids.
6
E-Disha Task Force Constitution
NICHRSC
S.No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Officer
Principal Secretary to Chief Minister
Principal Secretary,
Revenue Department
Principal Secretary,
Finance Department
Principal Secretary,
Excise and Taxation Department
Principal Secretary, Power Department
Principal Secretary,
Urban Development Department
Principal Secretary,
Public Health Department
Principal Secretary,
Transport Department
Principal
Secretary,
Electronics
and
Information Technology Department
Special Secretary, Electronics and Information
Technology Department
MD Hartron
State Informatics Officer
Function
Chairman
Member
Member
Member
Member
Member
Member
Member
Member
Member
Secretary
Member
Member
7
E-Disha High-Powered Committee Constitution
NICHRSC
S.No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Officer
Chief Minister
Finance Minister
Chief Secretary
Principal Secretary to Chief Minister
Principal Secretary, Revenue Department
Principal Secretary, Finance Department
Principal Secretary, Excise and Taxation
Department
Principal Secretary, Power Department
Principal Secretary, Urban Development
Principal Secretary, Electronics and
Information Technology Department
Special
Secretary,
Electronics
and
Information Technology Department
MD Hartron
State Informatics Officer
Any other Member with permission of
Chairman
Function
Chairman
Member
Member
Member
Member
Member
Member
Member
Member
Member
Member
Secretary
Member
Member
8
Important Statistics of Haryana
NICHRSC
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
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
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
Important Towns
Divisions
Districts
SDMs
Municipalities
Tehsils
Sub – Tehsils
Blocks
HSAMB Mandies
Treasuries
Sub Treasuries
Loke Sabha Constituencies
Assembly Constituencies
158
004
020
047
068
067
045
119
106
020
081
010
090
9
Services at e-DISHA Kendra
S#
DEPARTMENT/ORGANIZATION
SERVICES
1.
DC/ADC/SDM Office
2.
3.
DC/ADC Office / DRDAs
DHBVNL/UHBVNL
4.
PWD Public Health Department
5.
Urban Development Department
6.
Transport Department (Roadways)
7.
Employment
7.
Transport Department (Regulatory)
Acceptance of applications for:
 Domicile Certificate
 Income Certificate
 SC/ST/OBC Certificate
 Handicapped Certificate
 Senior citizen Certificate
 Online Grievances System
BPL [Below Poverty Line] Card
 Electricity Bills
 Out Standing Bill Statement
 Water Bills
 Sewerage Charges
 House/Property Tax
 Fire tax
 Issuance of Bus Passes
 Long Distance Bus Tickets
 Registration
 Job Opportunities
 Driving License – New/Renewal
 Vehicle Registration Certificates – New/Transfer
8.
9.
Excise & Taxation Department
Municipal Committees/Health Department
10.
Police Department
11.
Land Records
12.
13.
14.
15.
16
Registration and Stamps
IT Department
BSNL
Regional Passport Office
NICHRSC
Social Justice and Empowerment
Any other service from public/private sector organizations
Payment of Taxes
 Birth Certificate
 Death Certificate
 Tenant Registration
 Servant Registration
 Challans
 Nakal Services
 Deed Writing
 Encumbrance Certificate
Sale of Stamps , Market Value Assistance,
IT Returns Filing
BSNL Bills, Phone Cards
Collection of Applications (RPO) (Fresh and Renewal)
Receipt of application for Social beneficiary s schemes
Disbursement of Pension
10
Officers Responsible for Backend Services
NICHRSC
Sr.
No.
1
Name of Service / Information
Department/HOD responsible for updating
Welfare Pensions
District Social Welfare Officer (DSWO)
2
Yellow Pages
DC
3
Revenue Courts Cases Cause List
4
Collector Rates
Commissioner/ DC/ all concerned Revenue
Courts
District Revenue Officer (DRO)
5
Below Poverty Line Beneficiaries
Addl. Dy. Commissioner (ADC)
6
Public Grievances Redressal
DC / CTM
7
Forms and Procedure
8
Bus-Time table/Train Timetable
DC / Coordinator of concerned HODs at the
district level
GM Roadways
9
House Tax Survey
10
11
Birth & Death Certificates (Rural)
Executive Officer/ Secretary concerned of
Municipality
Civil Surgeon (CMO)
DPRO
12
13
14
Public Holidays
District Overview
Census 2001 Data
Nakal Services
15
Panchayati Raj Institutions
DDPO
16
Antodaya Yojna
Addl. DC
17
Village Information
District Planning Officer
18
19
Physically Handicapped Data
Missing Persons
DSWO / District Red Cross Society
Superintendent of Police (SP)
20
22
Passport Enquiry
Knows about your CM/MLA
DC
District Election Officer
DC
District Census Officer
District Revenue Officer
11
Implementation Plan
NICHRSC
Phase-I
 To establish and operationalize one District
Level e-Disha Centre (DLeDC) at every District
Mini Secretariat by


01.03.2006 where constructed space is available.
01.09.2006 where building is to be constructed.
 Around 1500 sq. ft. constructed area required.
 DEIT will create ICT infrastructure for DLeDC at
all mini secretariats as an extension of D-Net
project.
 Initially 10 service counters proposed to
provide citizen services.
 Leased line connectivity between DLeDc &
HALRIS Centre, MC at DHq.
 DITS will implement DLeDC project.
12
G2C Services Being Offered at Districts

Following services are being delivered to citizens
at one or more districts under different names,
as per the interest / motivation of individual DC.
1.
Driving License (Learners, Permanent, Duplicate,
Renewal, addition etc
(36)
2.
Vehicle Registration (New, Transfer, duplicate RC
etc) (36)
3.
Issuance of Certificates: Residence (18), Income
(15), SC (17), OBC (17), Handicapped (2)
4.
Forms & Procedures – Downloadable forms will
have to be declared valid along with payment of
form purchase fee (DTE, BOSE, Univ.)
5.
Passport application acceptance & processing
13
(19)
NICHRSC
6.
Nakal / Jamabandi for District HQ Tehsil – Bar
coded print outs will have to be declared legal by
Revenue Department
7.
Receipt of Applications for Social Welfare
Schemes: Old Age & Widow & Handicapped
Pension, Financial Aid to Destitute Children,
Scholarship for Handicap Children, Family Benefit
Scheme, Kanyadan Scheme, Widow Daughter
Marriage, Indira Awas Yojna, Below Poverty Line
8.
Birth & Death Certificates - Registration and
issuance for District HQ Municipal Committee (8)
9.
Services related with Arms Licenses (8)
NICHRSC
10. Services related to House Tax for District HQ
Municipal Committee (67)
 In the first phase, every DLeDC will
14
provide above services
Bar Code Printing Through Laser Printer
NICHRSC
15
D-Net Initiative
NICHRSC
1. D-Net HW, SW : (1 Server, 10 PCs, 05
Laser, 2 Deskjet, N/W Laser, 5 KVA
UPS, S/W)

Districts Already Have : 07
(Hsr, Roh, Snp, SrS, Ktl, Pkl, Grg) – PCs,
printer, Ups with individual officers.

Covered after 13th IT-PRISM: 12
(Amb, Bhw, Fbd, Ftb, JJr, Jnd, Krl, Krk,
Nrl, Mwt, Rwr, Ynr)

Not Covered: 01 (Panipat)
16
D-Net Initiative
NICHRSC
2. District Networking : (Complete
LAN of Mini Secretariat covering
each room)
 Districts Already Have : 04
(Hsr, Roh, Snp, Ktl )
 Covered after 13th IT-PRISM: 14
(Amb, Bhw, Fbd, Ftb,Grg, JJr, Jnd,
Krl, Krk, Nrl, Pkl, Rwr, Srs, Ynr)
 Not Covered: 02 (Panipat, Mewat)
17
D-Net Initiative
NICHRSC
3. Training Labs:
(10 PCs, Star Office, UPS, Limited
LAN of 20 Nodes)
 Already Have: 03
( Pkl, Krk, Ktl)
 Covered after 13th IT-PRISM: 17
(Amb, Bhw, Fbd, Ftb, Grg, JJr,
Jnd, Krl, Nrl, Rwr, Pnp, Mwt, Ynr,
Snp, Hsr, Roh, Srs)
18
Expenditure Approved under D-Net
NICHRSC
1. D-NET Project in 12 Districts
1,08,70,808
2. LAN in 14 Districts
1,46,25,520
3. IT Training Lab in 17 Districts
Total
65,52,000
--------------------Rs.
3,20,48,328
---------------------
19
DLeDC Requirements - ICT Infrastructure
NICHRSC
Sr. No.
Item
Qty.
DLeDC
per
1
Server
2
2
Clients with Windows OS.
10
3
Laser Printer-cum-Scanner
8
4
Colour Desk Jet Printers
2
5
5 KVA online UPS
2
6
Web Camera
10
7
Signature Capturing Pad
10
8
Microsoft Small Business Server Premium with
1
10 CALS
9
Star Office/Open Office
10
Antivirus Software for Servers and PCs
11
24 Port Switch
12
LAN Accessories (I/Os, Cable, Conduit, Laying,
etc.)
2-Dimensional Bar Code Reader
As per actual
Backup media DATs, CD/DVDs, USB data sticks,
USB Seagate pocket Hard drive
As per
requirement
13
14
10
Server base
01
02
20
DLeDC Requirements - Site Preparation
NICHRSC
 To be got done by respective DCs.
 An amount of Rs. 5 lacs each is
proposed for site Preparation at 17
locations & Rs. 1 lacs each at Grg, Ktl,
Ynr.
 Seven districts Fatehabad, Mewat,
Narnaul, Panipat, Rewari, Sonipat, Sirsa
may require construction of building
also.
 Additional Rs. 5 lacs is proposed for
construction of Building
 IT Society will incur this expenditure.
21
DLeDC Requirements
NICHRSC
Manpower Requirement
 Initially one operator will be provided for every
service window.
 one junior programmer to act as supervisor of the
DleDC.
 One operator required for operating and manning
the Help desk at DLeDC.
 One regular Accountant in Govt. service will be
deployed at each DLeDC for additional duty.
 Payment of salary of these officials through DITS,
 IT Society will refund to DITS for first one year.
 Subsequently DLeDC will generate enough
resources by levy of service charges, and will
become self sustainable
22
Responsibilities of the D.C. offices
NICHRSC
 Deputy Commissioner shall be Head of
DLeDC.
 One HCS officer be appointed as Chief
Executive officer (CEO) of DLeDC
in
concerned district.
 Will extend
services of electrician,
Sweeper & peon-cum-messenger for
upkeep of DLeDC,
 To make arrangements for security of
equipment in DLeDC.
 CEO will ensure timely delivery of
services as per time lines fixed by
government
23
Responsibility of NIC - HRSC
NICHRSC
 To act as technology consultant in eDISHA project at State & Districts
 Develop and maintain the application
software used for providing the services to
the citizens at e-DISHA Centres.
 Hosting of Backend database and eDISHA Portal.
 Establish BASE (Backup, Archive &
Security) framework
 Training to operators & supervisor for
Delivery of Services & manning of DLeDC.
24
Responsibilities of DEIT
NICHRSC
 Providing of ICT infrastructure & allied
resources for DLeDC
 Facilitating Re-engineering of Processes
and release of various Government
Orders and notifications.
 Fixation of user charges.
 Capacity
Building
through
HRD
Programmes
 Fixing time lines for delivery of services
in consultation with inline department
 IT Security and Performance Audit
 Public awareness, advertising, publicity
and marketing to reach up to maximum
population
25
Responsibilities of Inline Departments
NICHRSC
 The concerned Departments, who will be
the stakeholders in the proposed model,
have to make plan of action for the backend readiness.
 The success of the model ultimately
would
depend
on
the
error-free
computerization
of
the
back-end
activities in the Departments.
 Departments will have to bring change in
work
culture
by
the
process
reengineering, wherever required.
 Departments to promote delivery of
services through DLeDC over existing /
conventional methods
26
Operation Timings
NICHRSC
 Initially single shift from 9 A.M.
to 5 P.M with half an hour lunch
break
 DLeDC will have six day week
 In future depending upon
workload, DLeDC may operate
from 8 A.M. to 8 P.M. in two
shifts.
27
Initial Project Costing for Preparatory Activities
NICHRSC
Item Description
Approx Cost
(Rs. Lacs)
Capital Expenditure
ICT Infrastructure 20 sites (124.38)
+ Consultancy
130.00
Site Preparation 17 sites @ Rs. 5 lacs, 3 sites @ Rs. 1 lacs
88.00
Building Construction 7 sites @ Rs. 5 lacs
35.00
Sub Total
253.00
Operational Expenditure
Manpower Salary (11 Operator @ Rs. 5000/- p.m., Jr.
Programmer @ Rs. 8000/- p.m.), 20 sites
151.20
Part Time Accountant Honorarium @ Rs. 1000/month 20
sites
2.40
Sub Total
153.60
Total
406.60
28
ICT Requirements for DLeDC
Item
Qty.
Req
d
Amb, Bhw, Fbd,
Mwt, Ftb, Jjr, Jnd,
Krl, Rwr, Krk,Nrl
(11)
Hsr,
Roh,
Srs, Snp
(4)
Grg,
Ktl
(2)
Yn
r
(1)
Pnp
(1)
Pkl
(1)
Tota
l
Approx.
Rate
(Rs.)
Approx.
Cost
(Rs. in lacs)
NICHRSC Servers
2
1
1
1
1
2
2
22
2,00,000
44.00
Clients
10
--
10
--
--
10
10
60
27,000
16.20
Laser
Printer
Colour
Deskjet
8
3
8
5
--
8
8
91
15,000
13.65
2
--
2
2
--
2
2
16
15,000
2.40
5 KVA UPS
2
1
1
1
1
2
1
21
75,000
15.75
Web
Camera
Signature
Pad
SBS, 10
CALS
Star Office
10
10
10
5
10
10
10
190
3,000
5.70
10
10
10
5
10
10
10
190
2,000
3.80
1
--
1
1
--
1
1
8
61,000
4.88
10
--
10
--
--
10
10
60
--
--
Bar C
Reader
Antivirus
2
2
2
2
2
2
2
40
5,000
2.00
Y
Y
Y
Y
Y
Y
Y
20
20,000
4.00
Switch &
LAN
1
1
1
1
1
1
1
20
50,000
10.00
Backup
media
Y
Y
Y
Y
Y
Y
Y
20
10,000
2.00
29
TOTAL
124.38
Phase-II: Rollout Across the State
NICHRSC
 Successful implementation of Phase-I
services at DLeDC in each district will
help:
 In standardization of the applications,
 Strengthening of backend and
 In working out a rollout plan across
the entire state on a PPP business
model.
 In integration with proposed 1 lakh
Common Service Centres under NeGP
of GOI
 These e-DISHA CSCs will be integrated
with SWAN (AADHAAR), which will be
in place within one year time
30
NICHRSC
Thanks
for your
kind attention
31