Transcript Panel Presentation May 2015

Transparency Challenge Panel
20th May 2015
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Agenda
15.0015.05
15.0515.15
15.1515.25
15.2515.45
15.4516.15
16.1516.50
Welcome and introductions
Mark Farrow
Transparency update
Kirsty Ivanoski-Nichol
Freedom of Information update
Donna Wheeler
Transparency and FOI Q&A
Mark Farrow
A more caring organisation
Collette Dunkley
Discussion
Mark Farrow
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•
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16:50
Can we truly focus on caring for those affected
by our business when, historically, we have
been culturally driven by train performance?
How important is it that people trust us?
How do we manage and exceed the public’s
expectations?
Closing comments and any other business
Mark Farrow
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Welcome and introductions
Mark Farrow
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Transparency update
Kirsty Ivanoski-Nichol
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Transparency in 2014/15
• Broadened our reach to a range of
different audiences
• Increased the number of hits to
our datasets to over 60,000 a
quarter. Our “delays explained”
series remains the most popular
• Increased the number of
registered users to our open data
feeds
In April 2015 31% of people
said they thought we were a
transparent company
• Exceeded our target for 2014/15
on proactive publication –
publishing 34 new categories of
information
• Ran the first cross-rail industry
hackathon in conjunction with the
Rail Delivery Group and the
Association of Train Operating
Companies
• Uncovered good case study
examples as part of our open
culture work
• Held a company wide
Transparency and Ethics day
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The year ahead…
• Publishing even more new categories of information as part of our
proactive publication scheme
• Improving the quality and reliability of the data and information we
publish, attracting more people to both
• Expanding our open culture work - achieving a baseline measure for
the number of employees who think their teams are working in an
open way, and increasing on this over the year
• Developing the relationship between Freedom of Information and
transparency.
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Freedom of Information update
Donna Wheeler
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FOI programme – a reminder of some key
challenges
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•
•
•
•
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•
Designation – establishing which
of our functions are “public”
Hearts & minds – getting the
people onside & dispelling myths
Relevant expertise – the
programme team…and the FOI
team
Operating model – how would we
set ourselves up
Anticipating demand – what
would people want?
Other regimes – our position on
EIR, Inspire & others
Business context – a challenging
time for NR
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Day 1 – 24th March 2015
•
•
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24 requests in our first 24 hours of
coverage
Variety of subjects:
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level crossings
•
stations
•
rolling stock
•
safety
•
legal spend
•
cost of air travel
•
board expenses
Significant proportion related to
local issues
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The first month
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•
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Nearly 200 requests
Popular areas:
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how we spend public money
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train performance
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salary differentials
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compensation regimes
Key substantive issues:
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held
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section 22
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section 36 qualified person
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Any questions?
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A more caring organisation
Collette Dunkley
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Discussion
• Can we truly focus on caring for those affected by
our business when, historically, we have been
culturally driven by train performance?
• How important is it that people trust us?
• How do we manage and exceed the public’s
expectations?
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Closing comments and any other business
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