Transcript Job Safety A guide for employees at Hi Tech Photo

Safety Procedures
in the Workplace
A guide for new employees
at Hi Tech Photo
Phyllis M. Montuori
L. A. Wilson Tech
Work Based Learning Coordinator
Pre - Test
Knowledge for the Working Teenager
Answer true or false in the space provided

1. Nearly 200,000 teens in the U.S. are injured
on the job every year? ____

2. There are laws to protect teen workers? ___

3. There are hazards at most jobs? ____

4. Teens frequently think it’s their fault if they get
hurt, rather than focusing on the hazards that
cause injury. _____

5. Employers have no responsibility in making
workplaces safe for workers. ______
Pre - Test
Answers for the Working Teenager
1. Nearly 200,000 teens in the U.S. are injured on the job
every year? TRUE
2. There are laws to protect teen workers? TRUE
3. There are hazards at most jobs? TRUE
4. Teens frequently think it’s their fault if they get hurt,
rather than focusing on the hazards that cause injuries.
TRUE
5. Employers have no responsibility in making workplace
safe for workers. FALSE
Training Tasks
Photo Store Personnel
Customer Service is our
main objective
Remember:
Photo processing is the
primary product that we
are selling
Point of sale impulse
items are a way to
increase your sales
dollars
Training Objective
Your responsibility breakdown –
Front Counter Sales
Receive film for
processing
Take negatives for
reprint orders
Demonstrate the use
of the “e” box (for
customers bringing in
digital media for
photographic prints)
Computerized Cash Register
Training:
You will be trained in
using the
computerized cash
register
It keeps track of
individual accounts,
club members and
the discounts they
receive
Sales Training includes:
Alphabetically filing
customer’s completed
photo finishing and
reprint orders
Being able to FIND
completed orders is
essential
Photographic sales includes:
Using a Polaroid
camera to photograph
and process
passport photos
(following Federal
sizing regulations is
very important)
Portrait Studio Training:
Set appointments for
the portrait studio
Assist in the actual
photo shoot
Be able to help with
“fussy” clients
Show clients
completed proofs
Sell packages/Take
orders
What do you have to wear?
Hi Tech Photo employees
are provided with a
Hi Tech Photo polo shirt
Neat and clean jeans,
chinos or a skirt
Personal grooming must
be attended to
Keep jewelry to a
minimum – at manager’s
discretion
Safety Equipment
Gloves when handling
garbage
Non-skid shoes only
Goggles or protective eye
gear when pouring
chemicals
CAUTION floor marker if
mopping the store floor
Tools of the Trade
Equipment and Machinery
Computerized cash
register
Film processing
machine
Print processing
machine
“e” box
Digital cameras
35 mm film cameras
Photographic
Supplies
Electrical Considerations
Use proper precautions when
dealing with electrical
connections
Exercise care in running wires
across the shop floor
Be aware of the different
processing machines and the
liquids they contain
Know where the on/off
switches are located
Floors, Doors and Exits
Know location of all store
exits
In case of emergency, be
able to direct customers
to the exits
Keep fire doors closed
Make sure that pathway
to fire exits is clear and
accessible
Fire exits should not be
locked during hours of
store operations
Chemical Hazards
Powders, dusts, gases, vapors, liquids
The machines that
process the film and the
prints utilize chemical
compounds
The mixing and filling of
chemical reservoirs falls
under the jurisdiction of a
manager
Use caution when you are
in the area of a machine
that is being serviced
Cleaning fluids
Ergonomic Hazards - Lifting
Use equipment supplied such
as hand trucks to move heavy
packages.
Bend at the knees when lifting
Make sure that you have a
good grip on awkward items
If you have back problems,
use a back support brace
Infectious Disease
Wash hands frequently
especially after handling
money
Stay home if you have a
fever
Cover nose and mouth
when sneezing or
coughing
Use common sense in not
spreading disease
In Case of Fire
REMAIN CALM
Call 911
Know where the fire
extinguisher is kept
Know the telephone
number of the local police
precinct
Know the street address
of the store (including the
cross street)
Calmly ask customers and
co-workers to leave the
store.
Personal Safety Issues -
In case of robbery or bomb scare
If you see something that is
suspicious, contact your
manager immediately.
REMAIN CALM
In case of a robbery, give the
person whatever they ask
for…your life is more important
than the cash drawer.
If you suspect there is a bomb
scare calmly ask the customers
to leave the store
Be observant – you will be able
to give police an accurate
description of any situation
Angry Threatening Customers
Try to diffuse the
situation…REMEMBER the
customer is always right.
If the customer is irate,
get your manager or
supervisor to help you
Do not engage in futile
word exchanges
Always remain
professional
How to report an injury
Accidents happen.
The possibility for a work
related injury always
exists even if you are a
well-trained employee.
Report all incidents
immediately to your
supervisor or manager
Fill out an
accident/incident report
Post test
Answer the following true or false questions
1. A well trained employee is more comfortable and confident
doing their job?
2. Safety is everyone’s concern?
3. It’s no big deal if you have misfiled a customer’s photo order?
4. There is no benefit in knowing the exact street address and the
cross streets of the store?
5. In case of robbery, try to talk the thief out of the attempted
robbery plan?
Post Test
Continues
6. It is your job to debate with an angry customer?
7. If you are injured on the job and you tell your friend who works
with you, that’s good enough?
8. Hi Tech Photo expects you to follow the stated dress code?
9. Slippery floors and lifting heavy objects are examples of health
hazards?
10. There are laws to protect a teen worker’s rights?
Post Test
The Answers
1. A well trained employee is more comfortable and confident
doing their job? TRUE
2. Safety is everyone’s concern? TRUE
3. It’s no big deal if you have misfiled a customer’s photo order?
FALSE
4. There is no benefit in knowing the exact street address and the
cross streets of the store? FALSE
5. In case of robbery, try to talk the thief out of the attempted
robbery plan? FALSE
Post Test
6. It is your job to debate with an angry customer? FALSE
7. If you are injured on the job and you tell your friend who works
with you, that’s good enough? FALSE
8. Hi Tech Photo expects you to follow the stated dress code? TRUE
9. Slippery floors and lifting heavy objects are examples of health
hazards? FALSE
10. There are laws to protect a teen worker’s rights? TRUE
Safety Web Resources
www.youth2work.gov/
www.osha-slc.gov/as/opa/worker/index.html
www.cdc.gov/niosh/topics/youth/
www.safeteen.org/
www.worksafebc.com/
www.nycosh.org/
QUESTIONS?????
Please call:
Phyllis M. Montuori
Work Based Learning Coordinator
L.A. Wilson Tech – Western Suffolk BOCES
17 Westminster Avenue
Dix Hills, NY 11754
(631) 667- 6000 ext 369
[email protected]