Transcript DDS Fiscal Training Commonwealth of Puerto Rico

NADE NATIONAL TRAINING CONFERENCE
“COME TOGETHER RIGHT NOW”
AUGUST 29, 2011
LINDA DORN
ASSOCIATE COMMISSIONER
OFFICE OF DISABILITY DETERMINATIONS
1
SPECIAL THANK YOU
For all you do every day to serve the
American Public
On behalf of
Mary Glenn-Croft
Deputy Commissioner
Operations
Thank You from ODD
Dedication and Hard Work
High Quality
Increased Productivity
Flexibility
Performance Excellence
Customer Service
3
STATE HIRING FREEZES & FURLOUGHS
ME
*as of 08/22/11
WA
NY
OR
CA
WI
NE
NV
MI
IA
OH
VA
KY
AZ
MA
RI
CT
NJ
MD
DC
NM
No Furlough
HI
DDS Furloughed
DDS Previously Furloughed
4
HOW DID WE DO IN FY 2011?
FY 2011 – August 19, 2011 (Week 47)
Actual Fiscal YTD
INITIAL CLAIMS
Receipts
Processed
Pending
2,948,672
3,022,156
760,217
Quality
Initial Accuracy – 95.5%
Net Accuracy - 97.5% *
RECONS
Receipts
Processed
Pending
752,091
746,396
161,275
Recon Accuracy – 95.8% **
Recon Net Accuracy – 97.3% **
Receipts
Processed
336,210
337,414
CDR Accuracy – 97.8%
Pending
93,091
PPWY
288.6
CDRs
Processing Time (FY 11 – July)
110.7 Days
* through April 2011
** 12 month rolling
SSA National Resources
DISABILITY WORKLOAD ASSISTANCE
Extended Service Teams
Arkansas EST
Mississippi EST
Virginia EST
Federal Processing Components
Disability Processing Branch
Disability Processing Unit
Office of Central Operations
OMVE
Oklahoma EST
FY 2011 = 175,200
NATIONAL STAFFING TREND
FY 2008 - FY 2011 Total DDS Staff on Duty
18,500
18,269
18,000
17,500
17,271
17,000
16,814
16,500
16,000
15,500
15,000
15,361
14,500
14,000
13,500
FY 2008
EOY
FY 2009
EOY
FY 2010
EOY
FY 2011
Aug 22
WHERE ARE WE GOING?
• Budget Outlook for FY 2012
• Continued Capacity Assistance
• Integrity Workloads –
o
o
Continuing Disability Reviews
Continuing Disability Investigation Unit (CDI Unit)
TRAINING TOOLS AVAILABLE
• ODD production videos on Office of Learning
website.
o
o
Managing your caseload – July 2011
Responding to Threats-Disability Determination
Service – April 2011
CDR Training – September 2011
• CE Guidance Training – October 2011
• Training Advisory Committee
•
SUPPORTING OUR MEDICAL PROFESSIONALS
•
Med/Professional Relations
o
o
•
Security guidance posted to ODD MPRO website
Creating MPRO handbook to provide guidance to
MPROs
Medical Consultants
o
Recruitment materials have been created
LEVERAGING TECHNOLOGY
• Systems enhancements with high return on
investment
• Look for creative ways to provide support
o Video technology for remote services (eDHU
hearings, mental status CEs, MC/PC
consultations…)
o Use of electronic meeting facilities
SECURITY AND THREATS
• Security PII and Suitability
• Employee Safety and Threats
• High Risk Alert displayed in eView
COLLABORATING WITH OTHER FEDERAL
AGENCIES
Military Casualty (SSA/VA/DoD joint effort)
o Continues to be an agency priority
o Working within the agency and with VA and DoD to
meet goals and streamline process
• Department of Defense Pilot
o Short term – An Enterprise Solution- August 22,
2011
o Long term – Health IT- Spring 2012
•
OTHER INITIATIVES
•
DE Authority for QDD/CAL
•
HIT Expansion
•
DCPS
QUESTIONS & ANSWERS
Visit ODD’s website:
Visit ODD’s website:
http://co.ba.ssa.gov/odd/
Thank You!