11T 11L 8M

Finding Closure

May 2005 Revision

Corrective Action Plans

Upon successful completion of this topic, you should be able to:

Discuss actions following ORR/RA.

Describe the purpose, timing, and content of a Corrective Action Plan (CAP).

Describe the ORR process and Team Members relate to the Corrective Action Plan.

Describe the finding closure process.

11T 11L 8M May 2005 Revision 2

Post ORR Activities

• Line management responsible for resolution of results . . .

• Thoughtfully evaluate the entire ORR Report: – Review forms in detail; – Issues or observations identified in the forms require management attention, even if not identified as findings; – Some opportunities for improvement may not be listed as findings; – Analyze the summary, conclusions, and lessons learned.

• Debrief counterparts, they should have details beyond the report.

• The ORR/RA cost a lot, get full value from the effort 11T 11L 8M May 2005 Revision 3

Attributes of Corrective Action Plans (CAP)

• CAPs Required for each finding . . .

• ORR Standard (3006-00), Section 5.7.2 . . . • Describe the Finding; • Overall Programmatic Deficiency/Root Cause; • Proposed Actions to Correct Deficiency; • Timeline for Actions; • Compensatory Measures if Needed!

11T 11L 8M May 2005 Revision 4

Contractor ORR/RA Corrective Action Plans

– Completion of Contractor Corrective Action Plan is a prerequisite to the DOE/NNSA ORR/RA.

– Closure of Contractor ORR/RA items: • Ensure the plan is implemented; • Verify adequate closure process; • Ensure Evidence for Closure.

– Items scheduled for closure past commencement of operations: • Is the delay of closure appropriate/safe?

– ORR/RA Standard contains sample closure forms.

11T 11L 8M May 2005 Revision 5

Closing Contractor ORR/RA (CORR/CRA) Findings

• Consider: – critically reviewed by DOE/NNSA ORR/RA; – CAP must contain ALL elements; – CAP must consider programmatic deficiency / root causes; – Evidence files must be adequate; – Management should review closure evidence.

• DOE/NNSA ORR/RA Team will evaluate response to entire CORR/CRA report 11T 11L 8M May 2005 Revision 6

DOE/NNSA ORR/RA Closure

– ORR/RA report may recommend who in line management should verify closure of findings.

– Closure verification and approval to start operations is line management’s responsibility.

– Corrective Action Plans and Closure Packages Required, including Findings Against DOE/NNSA.

– CAP approval by DOE/NNSA required: – After the review, the ORR/RA Team Members may be called upon by line management to clarify Findings or to review corrective action plans . . . 11T 11L 8M May 2005 Revision 7