Transcript Lebanon in the Information Age: Developing and

“The Lebanese ICT Strategy and
A Proposal for Regional ICT Cooperation”
ALECSO Regional Meeting
November 2-5, 2002, Cairo, Egypt
Dr. Raymond Khoury
Technical Cooperation Unit Director
Office of the Minister of State for Administrative Reform (OMSAR), Lebanon
Presentation Outline

National ICT Policy and Strategy

Major Indicators

Analysis of survey and list of Government applications

Best achievements

The Lebanese E-Government Strategy

Priority projects

Regional Framework for ICT Development
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National ICT Policy and Strategy
Background
MITC established in May 24th, 1997
Lebanese ICT Policy and Strategy document
published in 1998 and revised in 2001
Objectives
A Strategy for ICT
Defining national Goals
Raising national awareness
Emphasizing the Importance of Government
Leadership
Ensuring Private sector Support
Ensuring alignment with International standards
A Reference framework for international
Investors and Donors
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Vision for Lebanon

Industry

Learning and Education

Government as a major user of ICT

Government as Facilitator

Government as a Regulator

Communications

Cultural Considerations

Sector Information Services
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Required National ICT Resources
ICT Development
Hard
Infrastructure
Telecommunications
Systems/Applications
Facilities for tech
parks / zones
Government Support
and Incentives
National ICT policy
ICT laws and regulations
Relaxed procedures
Tax and labor incentives
Investment / capital markets
Soft
Infrastructure
Human resources
Capacity building plans
Entrepreneurship progs
Local ICT industry
E-Society
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Major Indicators
Mobile phone use in the Arab Countries (2000)
Country
Percent
United Arab Emirates
33.3
Qatar
25.6
Lebanon
16.0
Kuwait
12.7
Bahrain
11.2
Oman
5.7
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Major Indicators
Number of ISP in Arab Countries (2000)
Country
Number
Egypt
34
Saudi Arabia
25
Lebanon
16
Jordan
6
Morocco
6
Kuwait
5
Tunis
3
United Arab Emirates
1
Oman
1
Syria
1
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Internet Use Statistics in the Arab
Countries (2000)
Rank
Country
Number of
Subscribers
(December 1998)
Number of
Subscribers
(March 2000)
Number of
Users
(March 2000)
Number of Users per
account
Subscribers
Arab countries
(Percent)
Users Arab countries
(Percent)
1
UAE
61,200
160,000
400,000
2.5
29
21
2
Saudi Arabia
18,700
100,000
300,000
3
18
16
3
Bahrain
11,700
15,000
37,500
2.5
3
2
4
Libya
-
1,500
7,500
5
0
0
5
Sudan
-
2,000
10,000
5
0
1
6
Qatar
8,500
18,000
45,000
2.5
3
2
7
Oman
12,700
20,000
50,000
2.5
4
3
8
Kuwait
22,000
40,000
100,000
2.5
7
5
9
Egypt
36,400
55,000
440,000
8
10
23
10
Yemen
2,200
3,000
12,000
4
1
1
11
Lebanon
30,700
65,000
227,500
3.5
12
12
12
Syria
30,700
4,000
20,000
5
1
1
13
Jordan
16,600
25,000
87,500
3.5
5
5
14
Morocco
11,200
15,000
52,500
3.5
3
3
15
Tunisia
4,700
22,000
110,000
5
4
6
236,000
545,500
1,899,500
3.5 *
100
100
Total
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Internet Host Count Statistics (2001)
Rank
Country
Domain
Hosts
All
Hosts
Duplicate
Names
Level 2
Domains
Level 3
Domains
1
Japan
jp
3,413,281
3,532,502
119,221
111
84,829
2
United States
us
2,251,445
2,363,832
112,387
89
3,727
3
United Kingdom
uk
2,080,906
2,435,877
354,971
58
62,279
4
Germany
de
1,916,512
2,008,300
91,788
136,281
689,453
5
US Military
mil
1,916,026
2,075,247
159,221
77
194,999
6
Canada
ca
1,814,505
2,305,743
491,238
7545
460,970
7
Italy
it
1,574,380
1,606,158
31,778
30,586
342,821
8
Australia
au
1,311,492
1,411,849
100,357
62
43,633
9
Organizations
org
1,087,665
1,234,438
146,773
150,644
857,032
10
Netherlands
nl
1,082,089
1,110,974
28,885
39,517
419,137
United Arab
Emirates
ae
53
26,764
26,966
202
8
596
74
Egypt
eg
5,422
39,280
33,858
7
269
75
Lebanon
lb
5,147
5,195
48
7
280
76
Kuwait
kw
4,594
4,673
79
7
1,509
77
Tonga
to
4,553
4,762
209
2,577
3,226
78
Kazakhstan
kz
4,199
4465
266
265
2,428
79
Namibia
na
3,439
3,486
47
11
141
80
Mauritius
mu
3,286
3,288
2
6
3,265
81
Bermuda
bm
3,167
3,177
10
133
2,740
82
Saudi Arabia
sa
3,167
3,424
257
9
166
93,047,785
103,432,319
10,384,534
2,454,681
26,500,025
total
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List of Customized Applications in the
Public Administration
CUSTOMIZED APPLICATION
Archiving
AGENCY
‫وزارة األشغال العامة و النقل‬
MIS
Sports Club & Federation
‫وزارة الشباب والرياضة‬
Records
‫وزارة الشباب والرياضة‬
Data Base Centralization
‫وزارة الثقافة‬
Arab Summit Forms
‫وزارة الثقافة‬
French Summit
‫وزارة الثقافة‬
Hotel Reservation
‫وزارة الثقافة‬
Accounting / Auditing
‫وزارة الثقافة‬
Accounting / Auditing
‫وزارة الصناعة‬
Accounting / Auditing
‫وزارة الطاقة والمياه‬
Payroll
‫وزارة الطاقة والمياه‬
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‫‪List of Customized Applications in the‬‬
‫)‪Public Administration (cont’d‬‬
‫وزارة المهجرين‬
‫‪Payroll‬‬
‫وزارة المهجرين‬
‫‪Personnel‬‬
‫وزارة المهجرين‬
‫تطبيق اإلستثمارات‬
‫وزارة المهجرين‬
‫موازنة الوزارة‬
‫وزارة العدل‬
‫‪Commercial Register‬‬
‫وزارة العدل‬
‫‪Personal Judges File‬‬
‫وزارة العدل‬
‫‪Employees‬‬
‫وزارة العدل‬
‫‪Judicial Inspection‬‬
‫وزارة العدل‬
‫كتاب العدل‬
‫وزارة العدل‬
‫مجلس الشوره‬
‫وزارة البيئة‬
‫‪Monitoring for Industries‬‬
‫وزارة البيئة‬
‫‪Environmental Database‬‬
‫وزارة الصحة العامة‬
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‫برنامج اإلستشفاء‬
List of Customized Applications in the
Public Administration (cont’d)
Rights Access Information System
Stock Control
Attendance
Intellectual Property Protection Registration
‫وزارة الشؤون اإلجتماعية‬
‫وزارة الطاقة والمياه‬
‫وزارة الطاقة والمياه‬
‫وزارة اإلقتصاد والتجارة‬
Insurance and Licensing Control system
‫وزارة اإلقتصاد والتجارة‬
Product Price Tracking
‫وزارة اإلقتصاد والتجارة‬
Cabinet Organization
‫وزارة اإلقتصاد والتجارة‬
Consumer Protection
‫وزارة اإلقتصاد والتجارة‬
Trade Companies
‫وزارة اإلقتصاد والتجارة‬
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‫‪List of Customized Applications in the‬‬
‫)‪Public Administration (cont’d‬‬
‫وزارة األشغال العامة و النقل‬
‫نظام تحديد رسوم المطار وتحصيلها‬
‫وزارة األشغال العامة و النقل‬
‫نظام الطائرات العابرة‬
‫وزارة األشغال العامة و النقل‬
‫نظام اإليجارات‬
‫وزارة األشغال العامة و النقل‬
‫نظام التعويضات‬
‫وزارة األشغال العامة و النقل‬
‫نظام اإلجازات‬
‫وزارة األشغال العامة و النقل‬
‫نظام عقود النفقة‬
‫وزارة األشغال العامة و النقل‬
‫نظام توزيع المحروقات‬
‫وزارة األشغال العامة و النقل‬
‫نظام إدارة األليات العائدة لإلدارة‬
‫وزارة األشغال العامة و النقل‬
‫نظام إدارة السيارات العاملة ضمن حرم المطار‬
‫وزارة األشغال العامة و النقل‬
‫نظام إصدار فواتير البرقيات‬
‫وزارة األشغال العامة و النقل‬
‫نظام صالونات الشرف‬
‫وزارة األشغال العامة و النقل‬
‫نظام سيارات التكسي‬
‫وزارة األشغال العامة و النقل‬
‫نظام اإلحصاءات‬
‫مجلس الخدمة المدنية‬
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‫‪Personnel‬‬
‫‪List of Customized Applications in the‬‬
‫)‪Public Administration (cont’d‬‬
‫الصندوق المركزي للمهجرين‬
‫لتصدير ( ‪Central Fund for the Displaced‬‬
‫)الجداول‬
‫الصندوق المركزي للمهجرين‬
‫لتصدير ( ‪Central Fund for the Displaced‬‬
‫)الشيكات‬
‫‪OGERO‬‬
‫‪Archiving‬‬
‫‪OGERO‬‬
‫‪Financial system‬‬
‫‪OGERO‬‬
‫‪Customer care‬‬
‫‪OGERO‬‬
‫‪Billing‬‬
‫‪OGERO‬‬
‫‪Payroll‬‬
‫‪OGERO‬‬
‫‪Fixed Assets‬‬
‫المؤسسة الوطنية لإلستخدام‬
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‫‪Human Resources‬‬
‫المؤسسة الوطنية لإلستخدام‬
‫دراسة نقابة المهندسين‬
‫المؤسسة الوطنية لإلستخدام‬
‫دراسة القوى العاملة في الجنوب‬
‫المؤسسة الوطنية لإلستخدام‬
‫تدريب المهن المعجل‬
‫المؤسسة الوطنية لإلستخدام‬
‫أمانة السر‬
List of Customized Applications in the
Public Administration (cont’d)
ARC / INFO (GIS Application)
‫مؤسسة كهرباء لبنان‬
Oracle 8 (GIS , Stock)
‫مؤسسة كهرباء لبنان‬
Object Cobol (BT Billing System)
‫مؤسسة كهرباء لبنان‬
Object Cobol (Payroll System)
‫مؤسسة كهرباء لبنان‬
Object Cobol (Stock System)
‫مؤسسة كهرباء لبنان‬
Object Cobol (General Accounting)
‫مؤسسة كهرباء لبنان‬
MS SQL 7.0 : MT Billing System
‫مؤسسة كهرباء لبنان‬
Unpaid Bills
‫مؤسسة كهرباء لبنان‬
Statistics on Collection
‫مؤسسة كهرباء لبنان‬
Archiving Applications
‫مؤسسة كهرباء لبنان‬
Oracle : Stock System
‫مؤسسة كهرباء لبنان‬
Fox Pro : Archiving Application
‫مؤسسة كهرباء لبنان‬
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Best Achievements

Thousands of Government Forms Available online and in a
unified/coded format from a Single Access Point
Customer Profile
 Office of the Minister of State for Administrative Reform (OMSAR) is
responsible for leading the Lebanese post-war public administration
into the 21st century. The agency coordinates international donor
contributions, carries out public procurement and provides ICT
expertise and training for the Lebanese public sector.
Business Situation
 Many citizens did not know which official form they required in their
dealings with government, or where and how to get it.
 Citizens often had to make repeated visits to a government office,
wasting their time and that of officials in the process.
Solution
 The Informs portal provides a single resource for all government
forms, with advice and instructions for completing them.
Benefits
 Greater convenience for citizens
 Increased transparency for a more accountable public sector
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 Time savings and more efficient back-office processes
What has been achieved …
Hard Infrastructure
System Applications
A number of vertical applications have been deployed
(MoF tax system, NAJM customs system. Cadastre land
registration system, Port of Beirut DMS, National
Archives indexing and optical storage system, Legal
Decisions DMS, .. etc.)
NAJM 2 customs system expansion to cover all ports
of entry (5 locations); Port tracker system application
to address cargo manifest for port of Beirut.
Other vertical applications recently completed include
COOP medical benefits and compensation system,
NSSF systems, Commercial Registration system, and
Insurance Control Commission system.
Some horizontal (cross agency) applications have
been developed (Information offices, Budget System,
..etc.). Others in the works include HR database for
the civil service, personnel and financial systems for
agencies, ..etc.
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Multitude of General Security applications
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developed
What has been achieved …
Policies and Procedures
Institutionalizing needed
reforms
Removal of outdated technical controls and updating
commercial code system
Work on simplification of all government procedures
Modernization of national tax system
Work on new organizational structure of ministries
and autonomous agencies
New public sector tendering law drafted along with
implementation decrees
ICT laws and regulations
IPR and online banking laws passed in 1999
Digital Signature law under review by special parliament
committee and near enactment.
Work underway for drafting certificate authentication,
privacy protection and other ICT laws by MoET.
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What has been achieved …
Policies and Procedures
ICT Policy and Standards Policy and strategy document prepared in 1999
Ministerial ICT committee appointed by Prime
Minister in early 2001 to handle national ICT matters
with private-public sector partnerships
Standards guidelines for ICT projects in the public
sector under preparation
E-government strategy document completed and
presented to Council of Ministers for approval.
Soft Infrastructure
Human resources
Good number of civil servants trained on ICT products
(OMSAR has trained in access of 2500)
A sizeable number of civil servants have been trained
on administration of ICT solutions (some 150+ through
OMSAR projects)
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What has been achieved …
Soft Infrastructure
Human resources
Assessments of ICT staff requirements for a number of
ministries and agencies have been made.
Draft of new ICT cadre and salary scale for government
at large currently under review.
Capacity building plans
With the support of the local industry continuous or inservice training plans are being achieved.
ICT events are also being attended on a constant basis
by key government staff to stay current with global
ICT developments.
The new Institute for Public Administration to play a
key role in in-service capacity building.
An E-Society
ICT awareness campaigns by the government are being
prepared as well as Multi-purpose community telecenters.
Private sector ICT awareness through PCA PiPOP
initiative and media and organizing successful
conference and exhibitions such as Termium.
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The road ahead …
1.
Current ICT achievements are mainly the result of grants and loans from
international funding organizations (IFOs) i.e. fixed programs with predefined project components. Some government funds provided in-kind. A
number of ICT projects fully funded by government.
2.
A “situation” map on all e-government related achievements in the
government is being formulated (The National Government Map)
3.
All government services forms and their procedures involving ministries
and agencies (1600) have been consolidated and documented – the
foundations of the ‘digital nervous system’ for the Lebanese Egovernment. A ‘One-stop-shop’ point of information portal for these
forms and procedures has been developed – informs.gov.lb.
4.
With 2 & 3, a Government of Lebanon E-government Strategy and
implementation plan has been formulated and presented to senior officials.
Strategy and plan cover local, national and international e-government
requirements. Sent to Council of Ministers for endorsement.
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The road ahead …
5.
Initial implementation focus will be on revenue generating / cost
reducing applications such as bill collections, tourism services and eprocurement applications. Percentage of increased revenues requested
to be earmarked for an e-government fund.
6.
Cooperation with and technology transfer from international ICT
conglomerates and consulting firms will be key throughout the
implementation process.
7.
Work is to continue on gradually building the optimal ICT cadre in the
government to be able to handle ICT usage and administration
requirements.
8.
The general public, academia and business community will be involved
in the e-government implementation plan so as to reach an E-society
status in a timely manner. Expertise from Lebanese expatriates will
also be solicited.
9.
Sharing knowledge and expertise with regional countries will also be
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Evolution of Lebanese E-Government Projects
Citizen-Oriented Projects
Front
Office
1998-04
Beneficiary-Oriented Projects
Back
Office
1994-00
Donor-Guided Projects
Base
2002+
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The Lebanese E-Government Strategy
Strategic Objectives:
1.
Dissemination of all public sector information that a citizen is entitled to
through various communication channels – the Internet, via hotlines, through
government service centers, etc.
2.
Fulfillment of all public sector services for citizens online through any
government office or through the Internet regardless of the geographical
location of this office or the residence of the citizen.
3.
Reduction to a minimum the information and supporting documents required
of a citizen to fill out a public sector formality. No re-entry of the same
information is to be required.
4.
Provision of a single point of notification for a citizen to use in informing the
government of any change in personal or business information.
5.
Realization of all government procurement processes online based on a
harmonized commercial coding schema to become a lead example for
electronic commerce on the national level.
6.
Attainment of all intra-government information exchanges and communiqués
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online.
The Lebanese E-Government Strategy
Underlying Principles:
1.
Assure timely enactment of the required institutional, regulatory and legal
frameworks for the administration at large.
2.
Realize a comprehensive network and systems infrastructure throughout
the administration and adopt a secure means of data entry for all system
applications through the use of smart card technology and biometrics.
3.
Give civil servants and citizens alike the opportunity to be part of the
electronic or networked society notwithstanding their financial, social or
educational conditions.
4.
Work in partnership with the private sector, academia and non-government
organizations (NGOs) on the proliferation of ICT literacy.
5.
Take a leading-by-example role in the development of e-commerce through
an e-procurement initiative.
6.
Actively involve the local ICT industry in the various e-government related
projects and constantly work on promoting this industry for it to be a
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national resource in support of the national Information Society.
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Module 1: Situation Analysis:
The Lebanese E-Government Strategy
•
KEY PLAYERS IN THE PUBLIC AND PRIVATE SECTORS
- Central Government Bodies
- Ministries and Autonomous Agencies
- Mouhafazats and Municipalities
- Embassies, consulates and missions abroad
- Banking and Financial Services Sector
- National ICT Sector
- Non-Government Organizations
•
E-GOVERNMENT-ENABLING ACHIEVEMENTS
- Assessments and Studies
- Infrastructure
- Systems and Applications
- Training and Capacity Building
- Legislative Work
- National Awareness
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Module 2: E-Government Framework
The Lebanese E-Government Strategy
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Module 2: E-Government Framework:
Legal Framework
The Lebanese E-Government Strategy
•
Legalizing Electronic Information and
Services
•
Protection of Electronic Information
•
Security of Electronic Services
Privacy
Authenticity
Integrity of Information
Non-Repudiation
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The Lebanese E-Government Strategy
Input
STANDRADS and BRANDING
TRAINING / AWARENESS
Module 2: E-Government Framework:
Technical Framework
Internet
WWW
Output
NATIONAL ID OR
E-GOV SMART CARD
DELIVERY AND
ACCESS CHANNELS
Services
INFORMATION
PORTALS
SERVICES
PORTALS
ENABLING
APPLICATIONS
PKI
NATIONAL INFRASTRUCTURE
FOR GOVERNMENT
OPERATIONS
GLOBAL INFRASTRUCTURE
FOR EMBASSIES, CONSULATES
AND MISSIONS
DATA CENTERS
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Module 2: E-Government Framework:
Services Framework
The Lebanese E-Government Strategy
•
ENABLING APPLICATIONS:
• Government Email and Directory Services
• Workflow, Document Management and Archiving
• Information and Decision Support
•
INFORMATION PORTALS:
• Government Forms and Supporting Documents
• Sector Specific portals – Tourism and Business
•
SERVICES PORTALS:
• Government to Citizen (G2C and C2G)
• Government to Business (G2B and B2G)
• Government to Employee (G2E and E2G)
• Government to Government (G2G)
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Module 2: E-Government Framework:
Capacity Building/Promotion/Operations Framework
The Lebanese E-Government Strategy
•
•
BUILDING NATIONAL CAPACITY:
• Promoting Internet utilization by C and B
• Developing and offering high quality and
affordable Internet services
• Supporting national ICT industry and
promoting investments
• Enhancing ICT curriculum at all education
levels
• Setting up ICT training centers or academies
INTERNAL GOVERNMENT TRAINING AND CAPACITY
BUILDING:
• Promoting ICT knowledge for civil servants
• Setting up ICT training centers in government institutes
•
•
•
•
E-GOVERNMENT O & M STRUCTURE:
Government-wide central O & M unit
Ministry and agency specific O & M units
Establishing ICT cadre and salary scale in government 31
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The Lebanese E-Gov Strategy:
Priority Projects (1 to 2 years)
Module 3: Implementation Planning
•
•
•
•
Legal Framework:
• Drafting and enactment of ICT-related legislation and regulation
along with implementation decrees.
Technical Framework:
• Interconnecting through a secure network information
infrastructure central government bodies, a number of key
ministries and several international offices.
Services Framework:
• Utilities subscription and billing services
• Civil and criminal records
• Completion of the online customs system
• Residence and work permits for foreigners
• Passport and visa petitions and issuances
• Vehicle registration and excise tax payments
Capacity-building / Promotions / Operations Framework:
• ICT cadre and salary scale; ICT training; training centers;
promote e-gov strategy; completing O & M structure and ALECSO
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staffing O&M central unit and a few field units.
Joining the Global K-Based Society
Global
Global
Regional
Regional
National
National
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Nov 2002
Regional Framework for ICT Development

Why?

To address and preserve certain cultural aspects, mainly related to the
Arabic language - multimedia content, localized ICT systems (Internet,
E-commerce, ..)

To share experiences and best practices on various ICT building blocks
or resources for faster national ICT development

To establish common standards or principles for ICT-enabled
interactions or transactions between regional countries

To collectively reduce regional tariffs between countries (telecom, online
trade, ..) to globally competitive levels

To help one another and succeed in joining the global KB society as a
percentage of a sizeable population (nearing 200 million)
34
ALECSO
Nov 2002
Scenarios for realizing this Framework

Scenario 1: Scope and implement a regional program that addresses all ICT
resources for all regional countries starting with in-country assessments and
ending after several iterations / workshops with a regional framework
document.

Scenario 2: Form a number of so called ‘Communities of Practice’ between
regional countries so that all pertinent knowledge is shared amongst the
right peers at the right time to achieve the right regional outcomes.
Examples of such Communities can include:

‘ICT Awareness / Training’ Community of Practice

‘ICT Hard Infrastructure / Security’ Community of Practice

‘Technology Parks / Zones’ Community of Practice

‘ICT Legislation and Standards’ Community of Practice

‘Entrepreneurship / Investment Funding’ Community of Practice
35
ALECSO
Nov 2002
Scenarios for realizing this Framework

Scenario 2 (continued): these ‘Communities of Practice’ can function in
parallel leading to common subject area understandings and agreements in
the shortest time possible. These subject area agreements can then be
grouped to form a regional framework document.

Scenario 2 is the most appropriate (even used in developed countries)!

Mode of Operation?

Hold inaugural and periodic community meetings as frequent as need be

Set up mail lists for each identified Community of Practice

Frequently share information online with each community member (community
web site or portal)

Involve subject area international organizations when need be (mentors) and
establish ties with similar subject area ‘Communities of Practice’ from other
regions of the globe.
36
ALECSO
Nov 2002
Scenarios for realizing this Framework

Mode of Operation (continued)?

Formulate some consensus before each meeting so that certain agreements could
be announced at each meeting

Publicize the work of each community to draw in additional regional and
international support and cooperation

Hold regional conferences / seminars for all identified communities to attend
and cross-share various knowledge and results so that an overall regional KB
society framework can be reached as quickly as possible.
37
ALECSO
Nov 2002
Regional partners for this Framework


Government-supported

Arab League and related organizations

GCC

National Funds

Regional Funds

Development Banks
Universities

From each member country

Regional Organizations

Regional Policy Centers

Regional Offices of International ICT Companies

All UN Agencies!
38
ALECSO
Nov 2002
39
ALECSO
Nov 2002
Multi-purpose Community Telecenter
Floor Plan
10 000
3 000
3 500
2 500
3 500
5 000
Community Function Hall
5 000
5 000
Kitchen
2 500
Bath Room
5 000
2 500
3 800
5 000
Internet
Access
Room
Server /
Switch
Room
2 500
5 000
2 500
Training Room
5 000
15 000
Information
Office
15 000
2 500
1 200
Bath Room
2 200
3 600
2 200
8 000
2 000
10 000
40
ALECSO
Nov 2002
Multi-purpose Community Telecenter
3D Perspective
41
ALECSO
Nov 2002
The National
Government
Map
SPECIAL PURPOSE
AGENCIES
Council of
Development
and
Reconstruction
Central Fund of
the Displaced
People
Public Agency
for
Encouraging
Investment
MUNICIPALITIES
The Higher
Commission
for
Relief
Central
Bank
National Council
for Scientific
Research
National
Archiving
Agency
PUBLIC
AGENCIES
CIVIL SERVICE
MINISTRIES
Ministry of Foreign
Affairs and
Immigrants
Ministry of
Finance +
National Lottery
Ministry of
Tourism
Ministry of
Displaced
Ministry
Ministryof
OfNational
National
Defense
Defense
Presidency
of the
Republic
The
Parliament
Ministry of
Public Health
Central
Inspection
Commission
Ministry
of Labor
Ministry of
Agricultrure
National
Music
Institute
Ministry
of
Justice
Ministry of Economy
and Trade
CENTRAL
BODIES
National
Employmen
t Agency
Council of the
South
Civil
Service
Board
Religious
Judiciary
Ministry of
Industry
Ministry of National
and
Higher Education
Ministry of
Information
Oil Refineries
at Tripoli and
Zahrani
Ministry of
Public Works
and
Transportation
National
Institute for
Bank Deposit
Insurance
Court of
Accounts
Ministry of
Energy and
Water
Ministry of
Culture
National
Social
Security
Fund
Exhibition of
President
Rachid
Karame
Public
Agency of
Housing
Agricultural
Scientific
Research Authority
Ministry of
Interior
and
Municipalities
Constitutional
Assembly
Ministry of Youth
and Sports
OGERO
Water
Authorities
Presidency of
the Council of
Ministers
Central
Disciplinary
Board
OMSAR
Agency for the
Organization of
South-West
Suburb of Beirut
City
(Elissar)
Port of
Beirut
Central Fund
for Social
Affairs
Cooperative of
Government
Employees
42
ALECSO
Nov 2002
The Internet…
The Hotline…
www.informs.gov.lb
1700
Geographic Distribution of Ministries and Agencies
44
ALECSO
Nov 2002
Information Flow between Ministries and Agencies
Data Center
Digital Nerve System
Data Center
45
ALECSO
Nov 2002
Principle Pillars of the Lebanese e-government…
National ID Smart Cards
Digital Nerve System
Data
Center
Data
Center
Data
Center
Data Centers
46
ALECSO
Nov 2002
National Smart Card with PKI and/or Biometrics
Principle application: National ID card with MRF
containing the following information
• Civil records
• Medical information
• Social security and/or insurance
• Tax information
• Driver’s license
• Election card
• Others
47
ALECSO
Nov 2002