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Workforce
Development and
Critical Thinking
LEAD 1200
CRN 25174
Chapter 6
Be an Effective Team Player and Team Builder
Professor Donald P. Linden
Copyright © 2008 Pearson Prentice Hall. All rights reserved.
1
Even the most talented individual cannot
outperform an effective team.
Anonymous
Teamwork
Someone may be great at his or her job,
maybe even the best there ever was. But
what counts at work is the organization’s
success, not personal success. After all,
if your organization fails, it does not
matter how great you were; you are just
1
as unemployed as everyone else.
1
Perry L. Johnson
What is a Team
A group of people with a common,
collective goal
 People who are able to make teams win
are more likely to become winners
themselves

Building Teams and Making
Them Work Effectively

Choosing Team Members

Identify all potential team members

Ensure a broad mix in reference to the project to be
completed
Building Teams and Making
Them Work Effectively
(Continued)

Responsibilities of Team Leaders
 Serve as the official contact between the team and the
organization
 Serve as official record keeper for the team – record
minutes, correspondence, agendas, and reports
 Serve as a full-fledged team member, but avoid
dominating team discussions
 Implement team recommendations, and work with
upper levels to implement those recommendations
that fall outside of the team immediate area
Building Teams and Making
Them Work Effectively
(Continued)

Creating the Team’s Mission Statement
 The reason for the project; everything that the project
is expected to do, and specific enough that progress
can be measured

Sample Mission Statement:
The Purpose of this team is to reduce the time between
when an order is taken and when it is filled while
simultaneously improving thee quality of products
shipped.
Building Teams and Making
Them Work Effectively
(Continued)

Creating the Team’s Mission Statement (Continued)
 A good mission statement is a tool for communicating
the team’s purpose, both within the team and
throughout the organization
Building Teams and Making
Them Work Effectively

(Continued)
Developing Collegial, (mutually respectful), Relationships


Form positive, mutually supportive peer relationships
Peter R. Scholtes recommends:



Help team members understand the importance of honesty,
reliability, and trustworthiness
Help team members develop mutual confidence in their work
ability
Help team members understand the pressures to which other
team members are subjected
Success Tip
Competence, trust, communication, and mutual
support are the foundation on which effective
teamwork is built. Any time devoted to
improving these factors is a good investment
on your part.
Four-Step Approach to
Team Building




Access
Plan
Execute
Evaluate
Assessing Team Needs


Clear direction that is understood by all
members
“Team players” on the team (e.g., Team
first – me second)Fully understood and
accepted accountability measures (e.g.,
evaluation of performance)
Planning Team-Building Activities
Regardless of what your assessment
reveals about the team, use that
information to plan team-building
activities what will enhance the team's
performance.
Executing Team-Building Activities
It is best to provide team-building
activities only after an actual team has
been formed.
 It is an ongoing process. The idea is to
make a team better and better as time
goes by.
 All subsequent team-building activities
should be based on the results of a
needs-assessment.

Evaluating Team-Building Activities

A simple way to evaluate the effectiveness
of team-building activities is to wait a
sufficient amount of time to allow the
team’s performance to improve and then
conduct the needs-assessment again.
Teams Are not Bossed – They are
Coached
 You
can be an effected coached of work
teams by doing the following:
Giving your team a clearly defined charter mission and goals
 Making team development and team building a
continual activity – develop skills
 Mentoring team members





Developing job-related competence
Build character
Teach corporate culture
Working to make human diversity within a team a
plus
Teams Are not Bossed – They are
Coached (Continued)

Mentoring team members (Continued)





Teach how to get things done in the organization
Help the team to understand other people and their
viewpoints
Teach them to behave in unfamiliar settings or
circumstances
Give them insight into differences among people
Help them to develop success-oriented values
Success Tip

Good coaches are mentors. This
means they establish a helping,
caring, nurturing relationship with
team members. Developing the
capabilities of team members,
improving the contribution individuals
make to the team, and helping team
members advance their careers are
all mentoring activities.
Teams Are not Bossed – They are
Coached (Continued)

Mutual Respect:




Trust made tangible
Appreciation of people as assets
Communication that is clear and candid
Ethics, (principles), that are unequivocal
Working to make human diversity within a team a
plus
 Handling conflict in teams

Teams Are not Bossed – They are
Coached (Continued)

Working to make human diversity within a team a
plus:




Identify the specific needs of different groups – women,
ethnic minorities, and older workers
Confront cultural clashes – meet conflict head-on and
immediately
Eliminate institutional bias – work environment
Handling conflict in teams – few things will further
your career more than being able to resolve
conflict in a positive way.
Assignment
Part
1
Assume that your team has been formed. Write an example of a mission
statement for a hypothetical team project.
 Make sure that it is broad enough to encompass everything the team
will be expected to do, but specific enough that progress can be
measured.
 A good mission statement is a tool for communicating the team’s
purpose, both within the team and throughout the organization.
 You will answer in paragraph format, with complete sentences, spell
checked, and grammatically correct.
 You will send it to me electronically attached to an e-mail with the
following: Subj: LEAD1200 F CRN 25174 – Chapter 6.

Part 2
Research on the Internet and find the following:
 One Web Site that gives an example of a mission statement
 One Web Site that gives an example of a team building example
 Indicate the accessible Web Site at the bottom of the document above.
