Transcript Slide 1

TOTAL DEFENSE FOR BUSINESS
CLOUD SECURITY - EMAIL SECURITY
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TOTAL DEFENSE CLOUD MANAGED SECURITY PLATFORM
“THE WORLD’S FIRST 100% CLOUD BASED, INTEGRATED WEB,
EMAIL AND ENDPOINT SECURITY PLATFORM”
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TOTAL DEFENSE EMAIL SECURITY
OVERVIEW:
A cloud-based anti-spam and email threat protection service.
Total Defense rids your organization’s email of spam, providing
A clean emailconnection and secures against viruses, blended
threats, unwanted content and data leakage.
KEY FEATURES & BENEFITS:
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Spam & Phishing Protection
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Anti-Virus & Blended Threat Protection
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Data in Motion DLP
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Inbound & Outbound Policy Compliance
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Security & Compliance Reporting
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Directory Integration
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Features & Benefits
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The Total Defense Email Security Service is a cloud-based anti-spam and email security solution. It rids your organization's
incoming email of spam, providing a clean email connection and secures against viruses, blended threats, unwanted
content and data leakageThe service is simple, easy and effective to use and provides comprehensive reporting with easy to
understand graphical summaries and drilldown detail.
The service provides both inbound and outbound real-time content analysis. It is simple, easy and effective to use and
provides comprehensive reporting with easy to understand graphical summaries and drilldown detail.
Anti-Spam - the Total Defense Email Security Service provides complete anti-spam protection utilizing a layered technology
strategy to maximize spam detection and minimize false positives. Our anti-spam technology includes IP reputation filtering,
real-time message content analysis and dynamic content modelling to detect the latest spam. The key benefit of cloudbased anti-spam services is that we only deliver your legitimate business email to you and block spam before you receive it providing substantial savings on bandwidth, resources and time. You can also access your quarantined messages via a secure
Web console and release any message that you wish to receive.
Anti-Virus and Blended Threat Protection - Total Defense detects and blocks virus attachments and malware laden emails,
ensuring that your organization is protected against the full range of threats which can infect your network via email. We
utilize our patented dynamic behaviour modelling technology to examine all components of an email in real-time and block
harmful scripts and links to malicious websites.
Inbound & Outbound Policy Compliance - Total Defense inspects both inbound and outbound messages; providing realtime content analysis and ensuring policy compliance. This enables you to manage email content such as text and file
attachments and block outgoing email containing profanity or inbound messages containing large non-business file
attachments.
Data Leakage Prevention - Total Defense enables you to protect the wealth of intellectual property and sensitive data that
traverses your organization via email. With Total Defense, you can define sensitive file types and control the distribution of
this material outside of your organization.
Security & Policy Compliance Reporting - the Total Defense Email Security Service provides you with ready access to useful
and easy to understand reports on spam, threats and your overall email usage. Graphical summary reports are provided as
well as more in-depth reports to help you investigate and answer any questions that may arise. You can run reports by user,
file type and threat category across a wide range of time periods
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OnBoarding & Off Boarding Processes
OnBoarding
All services are available via our online subscription portal, when customer
services will support applicants. Engagement is online and via Form
submission or telephone enquiry
Off-Boarding
No specific requirements exist – access to the service expires at the end of
the subscription period
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Back-up/restore
Our services are maintained by in country
providers and subject to their high availability
maintenance through multi-tenanted and
mirrored DC facilities.
In the UK we utilise British Telecom
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General Support details
Technical Support
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Help with technical questions, product issues and remote deployment.
Contact Technical Support By Phone
North America: 1-855-237-8613 begin_of_the_skype_highlighting 1-855-2378613 FREE end_of_the_skype_highlighting
Outside North America? Click here for Phone Directory
Get Help Through Cloud Console
You can submit a support request directly from
your Total Defense For Business cloud console
Customer Service
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Help with order inquiries, licensing and changes to contact information.
Contact Customer Service By Phone
North America: 1-888-504-9800 begin_of_the_skype_highlighting 1-888-5049800 FREE end_of_the_skype_highlighting | M-F 8am-5pm US PST
Outside North America? +1-650-412-4450 begin_of_the_skype_highlighting +1-650-4124450 FREE end_of_the_skype_highlighting | M-F 6am-3pm US PST
Click here for Phone Directory
Email: [email protected]
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Service Constraints
Planned
All maintenance is undertaken so as to provide a seemless
continuous customer experience that maintains availability of the
service without disruption. Any planned maintenance is
undertaken at times to minimise disruption to customer access to
our services such that users do not experience any disruption or
performance degradation to the service
Unplanned
Notifications are provided to users in the event of
emergency/unplanned changes. Our high-availability service
assures even unplanned changes are seemless to users.
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Service Levels
Protecting customers’ means more than preventing dangerous
threats from reaching their digital devices, their data and their
lives. At Total Defense it means ensuring their software is
installed and configured correctly for maximum security. It also
means 24/7 support and services provided by caring and
knowledgeable digital security experts who ensure Total Defense
is always there, passionately protecting users from the relentless
and growing threat of malware and cyber-crime.
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Training
Online material is available for use including White papers
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Demo Videos
Product Overview
Take a quick tour and learn about the benefits of our unified endpoint, web and
email protection.
Remote User Protection
Learn about how to keep your users protected when out of the office or on the
road.
Multi-Platform Support
This short video shows how easy it is to keep Windows, Mac and Linux evices fully
protected.
Security Policy Setup
See how easy it is to create and deploy a security policy.
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Termination Terms
Please refer to our EULA for full details
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Data Processing & Storage Locations
Data Processing & Storage Locations
Data is managed locally and within the boundaries of
the Endpoint location.
The endpoint within the UK is with British Telecom
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Technical requirements
There are no specific technical requirements.
The Service supports:
– Mac, Windows and Linux OS
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Browsers
All current browsers are supported
e.g. IE 8, 9; Firefox, Chrome
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Details of Any trial Services Available
Total Defense is FREE for 15 days upon
application.
Access is via our portal at:
http://cloud.totaldefense.com/b2b/support/index.html
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TOTAL DEFENSE CLOUD SECURITY REPORTING
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DASHBOARDS FOR AT-A-GLANCE ACTIVITY ACROSS
WEB, EMAIL AND ENDPOINTS
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WEB SECURITY REPORTS:
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EMAIL SECURITY REPORTS
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Top Users by Requests
Top Sites by Requests
Top Categories by Requests
File Types by Requests
Bandwidth Consumption
Compliance Actions by User, Site, Category or
File Type
Top Email Senders
Top Senders by Bandwidth
Top Email Recipients
Top Recipients by Bandwidth
Top Spam Targets
Top File Attachments
ENDPOINT SECURITY REPORTS
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Scanned, Cleaned and Quarantined Files
Protected, At Risk, Infected and Offline
Endpoints
Top Threats by User , Application and File
Type
High, medium and low Vulnerabilities
Forensic Logs
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TOTAL DEFENSE CLOUD SECURITY ADVANTAGES
BETTER PROTECTION
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Easily protect
remote/roaming users on and
off the network
Block the majority of threats
before they get into your
environment
Layered security approach by
blocking threats on the web, in
email and at the endpoint
24/7 security managed by
security experts
Guaranteed performance
backed by SLAs
Data-in-Motion DLP and ability
to limit/eliminate nonproductive and high
bandwidth web usage
(Facebook, Pandora, YouTube,
etc.)
LESS HEADACHES
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Single set of policies for
groups using existing
controls (AD, LDAP, etc.)
Comply with regulatory
requirements such as SOX,
HIPAA, CIPA, GLB, etc.
Centralized administration
and actionable reporting
across all potential breach
points
No need to install and
manage appliances, servers
and/or heavy software
Deploy in a few short days
and possibly hours vs. days
or weeks
Easily scale up/down, added
protection/modules to meet
changing business needs
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LOWER COST
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Reduce bandwidth,
storage, energy, and
labor costs compared
to traditional multivendor, non-integrated
approaches
Eliminate hardware
and software
purchases
Low annual subscription
Consolidate point
solutions and get
economies of scale
from a carrier grade,
global infrastructure
Leverage the Total
Defense guarantee –
More Protection at Less
Cost
TOTAL DEFENSE CLOUD SECURITY INFRASTRUCTURE
TOTAL DEFENSE FOR BUSINESS CLOUD SECURITY
HIGHLY AVAILABLE, CARRIER GRADE, SCALABLE GLOBAL NETWORK
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