Transcript Operational Excellence Chevron’s Approach to World Class

“Incident Free Starts With Me”
Global OE Focus Week
6 – 10 February 2011
“Incident-Free Starts With Me”
Moayed Y. Al-Bassam
General Manager Joint Operations
This week starts Joint Operations Operational Excellence focus campaign "Incident-Free Starts With Me," As General
Manager of Joint Operations I have always supported our principles of "do it safely or not at all" and "there is always
time to do it right". "Incident-Free Starts With Me," highlights the need to advance our performance to the next level. It is
focused on personal accountability and is intended to remind all of us about the individual commitment we must make
every day in order to operate with excellence.
As we move forward in our operational excellence journey, it's important that we recognize our operational excellence
culture as the foundation for our success.
Please join me in this commitment to making the right choices and completing every task, the right way, every time."
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Focusing on Incident-Free Operations
An enterprise-wide OE focus week to:
Emphasize the role
that individual
accountability and
performance play in
preventing incidents
Review 2010 OE
performance and
2011 objectives
Start the year with
commitment and
focus
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Operational Discipline Starts with Each
of Us
• Be personally accountable to
work safely and prevent
incidents, for yourself and coworkers.
• Take an active role in
understanding the potential
risks in your workplace. Think
– what could go wrong?
• Use the Tenets of Operation to
guide your decisions.
• Follow safe work practices.
• Report and support
appropriate investigations
of near misses, losses and
incidents.
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Operational Discipline – The Leader’s
Role
• Set clear expectations and
provide resources for doing
every task, the right way,
every time.
• Lead by example with regular
presence in the field, plant, or
workplace.
• Assess performance –
provide constructive
feedback.
• Encourage and support StopWork Authority, and address
root causes.
Do it safely or not at
all
There is always time
to do it right
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Commitments for Success
I will always:
 Identify potential hazards and unusual
circumstances
 Follow required practices and procedures
 Inquire or stop work when I have concerns
 Report and support appropriate investigations of
near misses, losses and incidents
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JO Field Review
Leaders - established
expectations, competency,
and commitment via:
Establishing OE Culture
Prior to mobilization
Leadership Walks
32 – Q4
Permit Reviews
261 – Q4
Workforce – took ownership:
BBS Observations
247 – Q4
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Case Study – Motor Vehicle Safety
An Effort to Reduce a Leading Cause of Global
Workplace Fatalities
Workforce
Leaders
• Changed driving behaviors
• Supported performance
improvement efforts
- Over 90% moved into good driver
“green” zone within 6 months of driving
monitor installation
• Driving monitors installed in Many
JO & some business partners
vehicles and monitored
MVS CoP
• Speed monitoring radars deployed
Defensive driver training
• Provided strategy, guidance & resources
Motor Vehicle Accidents
(Job Related Recordable Only)
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Personal
Accountability
for motor vehicle
safety has resulted
in significant
reduction in crash
consequences
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JO Emp.
Contractor
10
8
6
4
2
0
2005
2006
2007
2008
2009
2010
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JO EHS Statistics - 2010
JO Employees
Contractors
Total JO
Workforce
Actual
Limit
-
First Aid Cases
1
25
26
Medical Treatment Cases
0
8
8
Restricted Duty Cases
1
6
7
DAFW Cases
0
4
4
--
0.0
0.057
0.05
0.030
0
0
0
0
1,637,856
14,010,962
15,648,818
0.12
0.257
0.24
0.25
MVA (JO Recordable)
0
7
7
--
Recordable MVA Rate
(Major, Catastrophic)
0.0
0.36
0.2
0.2
Fire
1
1
2
--
Spills- #
9
--
9
--
Spills- bbls
48
--
48
--
0.556
--
0.556
0.88
--
DAFW Rate
Fatality
Man-hours worked
Total Recordable Incident Rate
Bbls Spilled/MMbbl Shipped
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Incident-Free Starts
with Me
Every Task
The Right Way
Every Time!
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