Transcript MI Bridges Self Service Expansion - SOM

MI Bridges Self Service Expansion
Overview of New Functions
How to Take this Training
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MiBridges Basics
Important Changes
• The MI Bridges Self-Service Expansion project
adds new functionality to allow recipients to
Renew My Benefits (RMB) for programs
which are up for review using MI Bridges.
• The DHS-1010 has been updated to show the
link for MI Bridges.
– www.mibridges.michigan.gov/access/
Redeterminations
DHS - 1010
The next slides will show you
this text for easy reading.
The Message at the Top.
• The top of the DHS-1010,
below the office mailing
address, you will see this
message.
– Save time - go online!
Go to
www.mibridges.michigan.gov/access/
To renew your benefits and
access your case.
Close up of the 1010
The bulleted text of the 1010 reads:
• You now have the option to renew your benefits and upload
required proofs online at www.mibridges.michigan.gov/access.
If you renew your benefits online, you DO NOT need to return this
form. If you upload required proofs online, you do not need to
send them in the mail.
• What steps should you take?
To renew online, you may create an account or log on to your
existing MI Bridges account and select the Renew My Benefits
option by the due date listed above. Once you have submitted
your redetermination, you will be given the option to upload
required proofs.
MI Bridges
www.mibridges.michigan.gov/access
Clients choosing to
renew their benefits
online will click the
“View My Case”
then choose “Renew
My Benefits”.
Bridges Changes
• The EDM Inbox will display information on a case level, similar
to the information presented on the Electronic Case File (ECF).
The Inbox screen will display all cases for the specialist that
have one or more pending electronic document tasks.
• All reviews submitted by the client online will be transmitted
to Bridges in real-time through the web.
• New documents will be marked with the ! Icon.
Bridge Inbox EDD
• Specialists will be navigated to the
Electronic Document Details (EDD) page from the Inbox
when the Document Title hyperlink is clicked.
Mark Complete
• The checkbox on the left of the electronic document on the EDD page
allows specialists to mark a document as complete.
• Marking the electronic document as complete and clicking the “Complete”
button removes the document from the EDM Inbox.
• Warning: removing the document from the EDM Inbox does not mean
the document has been processed. Specialists will still need to complete
the necessary Logical Units of Work in Bridges Data Collection.
Folder Management Changes:
• Specialists will have the option to set up folders to manage the electronic
documents received.
• If a specialist moves an electronic document to a folder then receives a
later electronic document associated with the first electronic document,
both documents will automatically be moved to the Main Inbox as an
“Unfiled” document.
Folder Management Example
• On 07/03/2012 John electronically submits his DHS-1010,
Redetermination Form. The specialist moved the DHS-1010 to
a folder labeled “Redeterminations”. On 07/07/12 John
electronically submits his bank statement for the
Redetermination. John’s DHS-1010 and his bank statement
will be automatically moved to the Main Inbox.
Reports
These reports have been added:
• SS-221: MI Bridges Yearly Total RMB Applications Submitted Daily Report.
This report is the daily number of RMB Redeterminations submitted
online using the MI Bridges application. RP-SS211-DLY.
• SS-212: Cumulative MI Bridges Total RMB Applications
Submitted - Monthly Report.
This report is the number of RMB Redeterminations submitted online
using the MI Bridges application until the reporting period end date. RPSS212-MLY.
Further Details
• To locate further details refer to the
EDM Training by clicking this link.
– MI Bridges Self Service Expansion
• Then click through the pages or use the left
navigation to browse the EDM inbox items that
have changed.
Thanks for Your Time
• The Office of Workforce Development and
Training thanks you for viewing this training.