What Really Matters

Presentation by

Ali Tocker

Tocker Associates Limited

Developing the Skills that Matter CQ XQ PQ/EQ LQ TQ MQ IQ

The Best Way To Learn

10% Formal Learning 20% Significant Others 70% Just Doing it

The Competencies That Get You Started

• Action Orientation • Customer Focus • Ethics and values • Informing • Listening

The Competencies That Get You Started

• Patience • Priority setting • Result Focus • Technical learning • Written communications • Creativity

What Really Matters

• Business acumen • Dealing with Ambiguity • Comfort around Higher Management • Composure • Decision quality

What Really Matters

• Organisational Agility • Presentation skills • Political savvy • Integrity and trust • Self development • Humour

Measuring Performance

• Quantity and Quality • Use of resources • Adding value • Independence • Contribution • Willingness to take on challenges • Team contribution

How to get it wrong…

• Poor administrator • Delivery issues • Failure to keep learning • Trouble with people • Political missteps

Building a Great Career

Work on these things in your career • Diversity • Adversity • Variety • Intensity

Find A Mentor…..

And Rule Number Six ...

...

Don’t

take