Transcript ECA/SOUTH ASIA COUNTRY OFFICE WORKSHOP

Learning and Accreditation for Staff
Acting under Delegated Authority from
World Bank Corporate Procurement
a presentation by Stephen B. Gordon, Ph.D., CPPO, Education
Program Officer, World Bank Corporate Procurement
as part of a panel on “Introducing Reforms and Improving Processes: Focusing on Acquisitions,
Procurements, and Contracts” at The International Consortium on Governmental Management's
20th International Conference and Training Program
Miami, Florida
May 9, 2006
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World Bank Corporate Procurement
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Institutional buying arm of World Bank Group
A unit of the General Services Department
Responsible for planning, formation (bidding), execution, and
administration of all administrative contracts
Responsible for executing all administrative contracts and
operational consulting contracts
Not responsible for planning or formation (bidding) of
operational consulting contracts
$750 million in annual spend
95% of procurements implemented at HQ
Staff complement of 35
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More about Corporate Procurement
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5 Internal Teams
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Production (vendor registration, contract execution, small
purchases)
Country Office
Technology
Facilities
Services
3 guiding principles:
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Fairness
Transparency
Competition
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“External” Participants in the Corporate
(Administrative) Procurement Process
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Three categories of external staff
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Project managers/task team leaders
Country office staff
Transaction processors
Learning and accreditation programs (LAPs)
planned for each group
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Common Elements of the Forthcoming
LAPs
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Education (for awareness and understanding)
Training (for skills development)
Accreditation (to verify learning)
Performance monitoring and intervention (as
necessary)
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Why Learning and Accreditation?
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To mitigate risk
To build:
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Risk awareness
Capacity to support mission/vision attainment
President’s focus on governance and practice
Emphasis on combating corruption and
unethical conduct
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The LAPs will:
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Align with existing efforts to drive:
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Excellence in performance and results
Mission and vision attainment
Ethical conduct
Be mandatory
Require periodic re-accreditation
Provide for suspension/revocation
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Underlying Concepts of the LAPs
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A formal, defined body of knowledge
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Related to demands and needs
Will continue to evolve
Effective and appropriate learning
methodologies
Career-long learning
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Body of Knowledge and Skills
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Public sector contract management principles
Project management (broadly defined)
Ethics, integrity, and social responsibility
Individual/professional responsibility and
accountability
Interpersonal skills and strategies
Bank rules, policies, and procedures
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The LAPs will be Performance-Based
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Goals:
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Immediate 1: increased level of learning
Immediate 2: improved job performance
Ultimate: maximum contribution to Bank
mission/vision attainment
Requirements:
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Metrics to measure learning impact
Ongoing assessment
Program assessment / intervention
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Other Details of the LAPs
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Focused courses
Pre and post exams for each course
Opportunities for specialization
Course development: “make, buy, or adapt”
Linkage to other initiatives within the Bank
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Other LAPs
Ethics Management
Detailed plan of approach; timing
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Two Ways that the World Bank Seeks
to Promote Ethical Conduct
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Compliance-based ethical management
Integrity-based (value-based) ethics
management
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Compliance-Based Ethics Management
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Clear rules and enforcement
Investigations and control mechanisms
Penalties for non-compliance
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Compliance-Based Ethics System
within the World Bank Group
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Staff Manual
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General obligations of Staff Members (Principle 3)
Standards of Professional Conduct (Staff Rules
3.01 – 3.05)
Disciplinary measures (Staff Rule 8.01)
Various other guidance
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Conflicts of interest
Domestic issues
Misconduct
Financial disclosure
Outside interests
(continued)
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Compliance-Based System (continued)
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The Department of Institutional Integrity (INT)
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Preliminary inquiries of allegations
Investigations
Staff duty to report suspected fraud, corruption, or
misconduct (Staff Rule 8.01, Paragraph 2.02)
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The Staff Manual Specifies Ethical
Issues that Must Be Reported to INT
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Most listed issues are procurement-related
The procurement-related issues:
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Relate directly to mission/vision attainment
Are addressed in the existing Values-Based Ethics
System within the WBG
Will be addressed in the Learning and
Accreditation programs
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Examples of the Procurement-Related
Issues that Must Be Reported
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Contract irregularities; violations of
procurement guidelines
Bid irregularities
Bid collusion
Fraudulent bids
Fraud in contract performance
Product substitution
Price manipulation
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More Examples
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Substandard or inferior parts and materials
Cost or labor mischarging
Kickbacks, bribery, acceptance of gratuities
Abuse of authority
Misuse of bank funds or entrusted funds
Conflict of interest
Forgery
Involvement of Bank staff in any of the above.
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The Value-Based Ethics System within
the World Bank Group
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WBG Core Values
Code of Professional Conduct
Training in Ethics and Integrity
Internal System for Help and Advice
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Conflict Resolution System
Human Resources Department
Respectful workplace advisors
Staff Association
Ethics Hotline
Fraud and Corruption Hotline
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The Office of Business Ethics
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Role: communicates WBG values, rules, and
norms on ethics
Responsibilities: outreach and training,
counseling, policy guidance, Ethics Helpline
Areas: staff misconduct, conflict of interest,
financial disclosure, domestic/family issues
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Collaboration with the OBE
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In all planned LAPs
To address specific issues of strategic
importance, as needed
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Closing
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Summary
Questions, comments, suggestions
Contact information:
Stephen B. Gordon, Ph.D., CPPO
Education Program Officer
World Bank Corporate Procurement
Phone: (202) 458-4930
Email: [email protected]
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