Effective Worker-Client Interactions

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Transcript Effective Worker-Client Interactions

Engaging the Addicted Client in Case Planning

October 17, 2007 Sustaining CalWORKs and Child Welfare Collaboration in Times of Transition

Rose Marie Wentz

General rules for visits with parents who are addicted:

Page 1

Substance abuse, by itself, is not child abuse or neglect.

It is highly recommended that the substance abuse treatment professional be a part of the case planning team.

The vast majority of children removed from substance abusing parents are removed for neglect. These parents are not likely to abuse their child during a visit.

General rules for visits with parents who are addicted:

  

Generally, the parent should be in substance abuse treatment before the level of supervision is lowered.

There should be a

safety plan

for the child and a

relapse plan

for the parent, shared with all parties, which will ensure that child will be safe even after a parent appears to be maintaining sobriety. Most of these children will be reunited with their parents. There is never a guarantee that an addicted person will never relapse. Thereby, Progressive Visitation Planning allows us to assess if the safety and relapse plan will work.

Myths versus Facts of Addiction

Drug addiction brings out many emotions and bias.

What do you think about a pregnant mother who:

• • •

Smokes Versus one who drinks alcohol Versus one who uses meth

Take the test on page 1 without looking at the next pages of handouts.

Test Your Knowledge

1.

Failing a UA (urine analysis) means that a parent cannot be safe during a visit.

YES or NO

NO

UA’s - What they CANNOT tell us Page 2   

The current level of intoxication – some drugs will test positive days and weeks after the last use Whether a parent with a dirty or clean UA is able to be safe or appropriate during a visit.

• • • •

Whether the person is actually drug free Many ways to cheat the test Even medical doctors often fail at performing the test correctly Whether the person took the drug after the test but before or during the visit The person may have taken a drug you are not testing for

Source: Kim Sumner-Mayer, PhD, LMFT Children of Alcoholics Foundation

Test Your Knowledge

2. Meth is the most common form of addiction in the US.

YES or NO

NO - Treatment Admissions by Primary Substance

2,000,000 1,800,000 1,600,000 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 0 1992 1994 1996 1998 2000 2002 2004 Alcohol Opiates Cocaine Marijuana/hashish Methamphetamine

Source: Treatment Episode Data Set (TEDS) – Highlights 2004

Test Your Knowledge

3. As the number of meth users has risen, there has been a corresponding increase in the number of children placed in foster care.

YES or NO

NO - Persons who Initiated Substance Use by Year compared to FC placements

1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 0 19 85 19 86 19 87 19 88 19 89 19 90 19 91 19 92 19 93 19 94 19 95 19 96 19 97 19 98 19 99 20 00 20 01 20 02 20 03 Children in Foster Care New Crack Users New Heroin Users New Cocaine Users New Methamphetamine Users

Source: Nancy K. Young, Ph.D., Director National Center on Substance Abuse and Child Welfare, May 8, 2006

Test Your Knowledge

4.

The percent of pregnant women’s admissions for methamphetamine has tripled over the last 10 years.

YES or NO

YES --

Trends in Primary Substance Use Treatment Admissions for Pregnant Females by Primary Substance 1994 2004

40% 35% 30% Percent of Pregnant Women’s Admissions for Meth/Amphetamine has tripled over the last 10 Years 25% 20% 15% 10% 5% 0% 1994 1996 1998 2000 Cocaine Alcohol Heroin/Opiates Marijuana

Source: Analysis of Treatment Episode Data Set (TEDS) Computer File

2002 2004 Meth/Amphet/Stimulants

Test Your Knowledge

5. Meth babies are born addicted and with birth defects

YES or NO

NO and Maybe

  

Babies are NOT born addicted to Meth.

David C. Lewis, M.D., Professor of Community Health and Medicine Donald G. Millar Distinguished Professor of Alcohol & Addiction Studies Brown University Research shows mixed results on whether babies will be born with permanent defects. The problem is that most mothers are multi drug users and drugs such as alcohol and tobacco do lead to birth defects.

Babies can be born with multiple problems due to mother’s meth use. Similar symptoms to other prenatal drug exposure.

Mother Uses Meth While Pregnant 

Risk to child depends on frequency and intensity of use, and the stage of pregnancy.

Risks may include birth defects, growth retardation, premature birth, low birth weight, brain lesions.

 

Long term risks may include developmental disorders, cognitive deficits, learning disabilities, poor social adjustment, language deficits.

Problems at birth may include difficulty sucking and swallowing, hypersensitivity to touch, excessive muscle tension (hypertonia).

Early diagnosis and treatment of these problems can prevent long term negative impacts.

All

Drug Exposed babies should have specialized medical care.

Sources: Anglin et al. (2000); Oro & Dixon, (1987); Rawson & Anglin (1999); Dixon & Bejar (1989); Smith et al. (2003); Shah (2002)

Test Your Knowledge

6. Hundreds of children have been medically harmed or died in meth labs in the last five years.

YES or NO

NO -- Number of Children in Meth Labs

2000 2001 2002 2003*

Number of incidents Incidents with children present Children residing in labs Children affected** Children exposed to toxic chemicals Children taken into protective custody Children injured 8,971 1,803 216 1,803 345 353 12 Children killed 3

Source: El Paso Intelligence Center

13,270 2,191 976 2,191 788 778 14 15,353 2,077 2,023 3,167 1,373 1,026 26 14,260 1,442 1,447 3,419 1,291 724 44 0 2 3

*The 2003 figure for the number of incidents is calendar year, while the remaining data in the column are for fiscal year **Data for 2000 and 2001 may not show all children affected

Test Your Knowledge

7. Children whose parents are addicted to meth are less likely to go home than children whose parents are addicted to other drugs.

YES or NO

NO - 24-Month Child Placement Outcomes by Parent Primary Drug Problem

60 40 20 0 Reunification Adoption Guardianship

Source: Nancy K. Young, Ph.D., Director National Center on Substance Abuse and Child Welfare, May 8, 2006

Continued Reunification Services Alcohol Heroin Cocaine/crack Marijuana Long-Term Placement Other Methamphetamine

Test Your Knowledge

8. Meth addicts are less likely to recover than other types of drug addicts.

YES or NO

NO --

Treatment Discharge Status by Primary Drug Problem***

80 71.4

65.6

61.6

61.5

60 49.7

50.3

40 28.6

34.4

38.4

38.5

20 0 Satisfactory Unsatisfactory Heroin ***p<.001

Alcohol Methamphetamine Cocaine/Crack Marijuana

Source: Nancy K. Young, Ph.D., Director National Center on Substance Abuse and Child Welfare, May 8, 2006

Different Risks to Children Based on Type of Parental Involvement

Page 2

     

Parent uses or abuses methamphetamine Parent is dependent on methamphetamine Mother uses meth while pregnant Parent “cooks” small quantities of meth Parent involved in trafficking Parent involved in super lab

Source: Nancy Young, Ph.D., Testimony before the U.S. House of Representatives Government Reform Subcommittee on Criminal Justice, Drug Policy, and Human Resources, July 26, 2005

Risks most commonly related to meth use are:

Page 2      

Parental behavior under the influence: poor judgment, confusion, irritability, paranoia, violence Chronic neglect – supervision, food, lack of medical care, lack of utilities Inconsistent parenting - lack of attachment activities and setting of appropriate boundaries Chaotic home life – moving, changing schools, no safety system Exposure to meth, chemicals, needles and second-hand smoke Higher possibility of physical and sexual abuse by parents and others

Risks most commonly related to meth use are:

    

Parent is incarcerated - trauma of arrest and separation Pre-natal exposure may lead to hypersensitivity, difficulty sucking and other problems that will need special care and addicted parent is less likely to be able to provide this care It is common for meth users to be using multiple drugs. Pre-natal exposure to alcohol can cause birth defects, i.e. fetal alcohol syndrome Contact with other adults who may be abusive to the child

All of these risks can and must be addressed.

Page 2

What predicts longer Abstinence for Meth Addicts

Page 2     

Longer time in treatment, e.g. those with 4 or more months of treatment More sessions per month of individual counseling (or sexual recovery groups) Treatment, intervention and case planning that account for short-term effects, especially cognitive deficits and verbal communication Drug Court involvement

Family involvement in treatment, including visits

Other Meth Facts

  

Meth is dangerous and does impact the user Impacts are reversible Meth is decreasing in most Western States but is increasing in some Eastern States

We need more treatment programs

for

meth addicts

What is a Relapse ?

  

Triggers Warning Signs and THEN Relapse What are precursors to relapse?

•Life changes •Stress •Return home of their child Page 3

Relapse is an opportunity for growth and an indication that treatment could be in jeopardy. Pay attention to the circumstance surrounding the event.

What is a Relapse Plan?

    

ID – triggers, warning signs and who is in a position to notice these signs After care services Good communication between everyone Support network Coordinate service and treatment plans

INCLUDE treatment professional in case planning team!

Indicators of Significant Recovery

              

Staying in treatment Clean Urinalysis Assessment (UA’s) Has a relapse plan and uses it Building a sober support system; family is involved in treatment Taking responsibility Participation in the treatment – does not matter why Participate in visits and other services related to their children Parents and children learning to relate without substances Maintaining relationships with treatment providers Using new healthy coping mechanisms to deal with life stresses Reporting a dramatic change in the way they feel and see things Responding cautiously to questions about the future Being able to relate to their own life concepts learned in treatment and 12-step groups Creating and using a safety plan for the child, in case relapse should occur Re-entering treatment quickly if there is a relapse

Pg 4-5

Change Process

Goal Barriers Activities crisis

Status Quo

Abraham Maslow’s Hierarchy of Needs Match your interview technique to the customer’s needs and focus at this point … at this time Self Actualization

Personal growth and fulfillment

Esteem Needs

Achievement, status, responsibility, reputation, etc.

Love Needs

Family, affection, relationships, work groups, etc.

Safety Needs

Protection, security, order, law, limits, stability, etc.

Physiological Needs

Basic life needs – air, food, drink, shelter, warmth, sex, sleep, etc.

Adapted from Alan Chapman www.businessballs.com

CDSS Mission

The mission of the California Department of Social Services is to serve, aid, and protect needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility, and foster independence.

Adoption and Safe Families Act (ASFA) 1997

Safety

Children are, first and foremost, protected from abuse and neglect.

Children are safely maintained in their own homes whenever possible and appropriate.

Permanency

Children have permanency and stability in their living situations.

The continuity of family relationships and connections is preserved for children.

Well-Being

Families have enhanced capacity to provide for their children’s needs.

Children receive appropriate services to meet their educational needs.

Children receive adequate services to meet their physical and mental health needs.

Temporary Assistance for Needy Families (TANF)

   

To end the cycle of dependency on public assistance for families.

The CalWORKs program goal is to assist recipients to obtain employment while remaining on aid, as well as moving recipients from welfare to work.

CalWORKs WTW program is recipient self-sufficiency through employment. Rules ensure that individuals who work are better off financially than if they do not work.

Child well-being is defined as the provision of food, clothing and shelter, while ensuring educational progress, health and safety, and economic support for the child.

Reauthorization provisions of the federal Deficit Reduction Act of 2005, requires a significant increase in the number of recipients participating in activities that count toward the TANF work participation rate (WPR) requirements of 50 and 90 percent for all families and two parent families, respectively.

Job of the Case Manager

To find an overlap between the agency goal and the client’s goal.

Agency goal The overlap area is developed into the joint case planning goal.

Client’s goal

Definition

page 6

“MOTIVATIONAL INTERVIEWING is a directive, client-centered, style for eliciting behavior change by helping clients explore and resolve ambivalence.”

~Miller & Rollinick, 2000

Definition

“AMBIVALENCE is a state of mind in which the person has coexisting but conflicting feelings about something. [They may]…experience severe conflict about engaging versus resisting [change]… working with ambivalence is working with the heart of the problem.

One reason why brief interventions may work so well is that they help people to get ‘unstuck’ from their ambivalence —to make a decision and move on toward change.”

~Miller & Rollinick, 2000

Motivational Interviewing

Change is not imposed from the outside

It is the client’s task to articulate and resolve ambivalence

Worker’s style is quiet and eliciting

Readiness to change is not a client trait, but a product of the interpersonal interaction

A partnership rather than expert/recipient roles

Seek to understand the person’s POV

Pg 1

Confrontation Approaches

Argue that the client has a problem that needs to be changed

Offers direct advice or prescribes solutions

Uses authoritative stance – client is passive

Does most of the talking

Imposes a label

Behaves in punitive or coercive manner

OARS

   

Open-ended questions Affirmation Reflective listening Summary

 

Roll with Resistance

Reflection

Shifting focus Emphasizing personal control and choice Reframing

Engaging the client

10 Strategies for Evoking Change Talk

1.

Ask Evocative Questions 2.

Explore Decisional Balance 3.

Ask for Elaboration 4.

Ask for Examples 5.

Look Back 6.

Look Forward 7.

Query Extremes 8.

Use Change Rulers 9.

Explore Goals and Value 10.

Come Alongside

Less

“USEFUL” QUESTIONS

• Begin with “Why?” implies blame; presumes insight into problem • Can be answered “yes” or “no” - because then it’s your turn again already • End with a tag like “don’t you?” or “right?” “You want to be sober, don’t you?” No hand out page

Motivational General Principles & Best Practices

Express Empathy

Develop Discrepancy*

Avoid Argumentation

Roll with Resistance

Support Self-Efficacy

“On the one hand you say… yet I notice that you still… so please tell me more about…”

Motivational General Principles & Best Practices

 

Express Empathy Develop Discrepancy

Avoid Argumentation

Roll with Resistance

Support Self-Efficacy*

* Hope. Optimism. The belief that they can be successful and that it’s their responsibility to take the steps

Traps to Avoid Avoid “Traps”

1.

Expert Trap

2.

Labeling Trap

3.

Unsolicited Advice

4.

5.

Question – Answer

6.

Blaming Trap

Pg 10