Transcript Document
© 2012 WWW.GD-GROUP.COM.UA Welcome to Grand Distribution Managament Company Greetings from the General Director A.A. Misyurenko Grand Distribution Management Company today is a large national holding dominating the FMCG distribution market in Ukraine. Our structure incorporates independent distribution entities in the vast territory of Ukraine. All entities included in the structure of Grand Distribution are the distribution industry leaders in their regions. Grand Distribution Management Company is distinguished by dynamism and technological efficiency. New process solutions are the core of Grand Distribution’s strategy. This enables the Company to achieve the highest quality of services rendered in the Ukrainian FMCG distribution market. The Holding deals with well-known brands – the world’s leaders in the FMCG market. Our customers recognize Grand Distribution as a reliable and stable partner which provides suppliers and customers with high-quality and sustainable services associated with sales and promotion of fast-moving consumer goods. Employees are the key to our Company’s success. We employ 2000 enthusiastic professionals who share the Company’s objectives and values, are capable of coping with complex situations, willing to take the most ambitious challenge and make a genuine breakthrough in the business. We are proud of our Company, and we are convinced that our competence, integrity and welladjusted work mechanisms enable us to offer you the best distribution solutions in the FMCG market. We are looking forward to fruitful, long-term and mutually advantageous cooperation! © 2012 WWW.GD-GROUP.COM.UA STRATEGIC IDEA Our mission: striving at the highest quality of our services we improve the quality of your life. Vision: In 2014, to reach the profit required by the owner through increased goods turnover and profitability of the existing contracts and by takeover of our competitors (their contracts) with the focus on the existing territory in FMCG distribution. Values: Transparent relations – we built long-term and mutually beneficial relations with our partners based on mutual respect and confidence. High quality – we guarantee the quality of our products and ensure the quality of our services through constant improvement of our employees efficiency and processes development. Our team – responsible attitude to work is one of the biggest values of our team of like-minded people © 2012 WWW.GD-GROUP.COM.UA THE STRATEGY SUCCESS IS BASED ON THE TEAM INVOLVEMENT! Geography o Dnipropetrovsk, Zaporozhye, Krivoy Rog, Kirovograd, Melitopol, Dniprodzerzhynsk, Pavlograd, Nikopol; o Kharkov, Sumy, Shostka; o Lugansk, Donetsk, Mariupol, Kramatorsk; o Kiev, Vinnitsa, Chernigov; o Odessa, Nikolaev, Kherson, Balta, Izmail; o Sevastopol, Simferopol, Feodosiya, Yevpatoriya, Kerch, Yalta, Krasnogvardeyskoye, Djankoy; © 2012 WWW.GD-GROUP.COM.UA BRAND PORTFOLIO FOOD NON FOOD © 2012 WWW.GD-GROUP.COM.UA Goods Turnover Dynamics in 2000-2012 2,000,000,000 1,800,000,000 1,600,000,000 1,400,000,000 1,200,000,000 1,000,000,000 800,000,000 600,000,000 400,000,000 200,000,000 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 © 2012 WWW.GD-GROUP.COM.UA BUSINESS CONCEPT Key customers Key product oMajor suppliers with a sales oSale team managed jointly with the oLogistics distributor (integrated sales department) Key competences o Sales management Logistics management o Finance management o Advanced infrastructure o Ability to synergize businesses Key values oOpen relations with partners oConfidential relations in the team © 2012 WWW.GD-GROUP.COM.UA ANSOFF MATRIX Markets Existing New Product Existing New Deeper penetration into the market (market capture) Market development Product development Diversification PULL-PUSH BUSINESS MODEL Market/Product Pull with integrated sales department Logistics Pull with sales department Push with the distributor's sales department 2 Sales Sales Integration&Logistics 1 3 POSITIONING MAP Pull SavServise WE GO HERE Kviten’ GD Sales Integration&Logistics Bereghnoy Logistik’s Push COMPETITIVE ADVANTAGES o Clear planning and reporting process o Formalized business processes o Work with well-known prominent brands o 65% coverage of Ukrainian active customer base (FMCG) o Technological innovations in logistics and accounting o Strong team of managers o 15 years’ experience in the Ukrainian FMCG market o Ability to synergize businesses © 2012 WWW.GD-GROUP.COM.UA RESOURCES Territory 14 regions in Ukraine Staff 2070 employees 220 vehicles Transport 100 vehicles Warehouse area 43,200 sq. m Office area 3,000 sq. m Retail outlet coverage 47,363 retail outlets © 2012 WWW.GD-GROUP.COM.UA ORGANIZATIONAL STRUCTURE OF MANAGEMENT General Director of Grand Distribution Management Company Business unit 1 Sales Department Logistics Department Finance Department IT Department Staff Management Service Business unit 2 Business unit 3 Business unit... Business unit n © 2012 WWW.GD-GROUP.COM.UA Legal Department Internal Audit Unit KEY INDICATORS FOR CONTROL FUNCTIONS • ROS, ROA, ROI, etc. Finance Logistics Sales • • • • Inventory turnover Receivable turnover Payables turnover Profit •Gross Revenue •Cost •Marginal Revenue •EBITDA •Work Capital • Utilization efficiency: • Warehouses (pallets/m2, UAH/m2) • Shipment vehicles (GPS trip km, time on route, loading factor, shipment cost UAHG/km) • Warehouse human resources efficiency (lines/ton per man) • Inventory turnover and availability by ABC categories • Customer service quality (%): Fill Rate, In Time, Invoice corrected • • • • Sales plan implementation (plan/actual) Margin plan implementation (plan/actual) Active Customer Base Sales representatives efficiency: • Visits efficiency (order plan/actual) • GPS control, time on route and keeping to the route. plan/actual © 2012 WWW.GD-GROUP.COM.UA KEY INDICATORS FOR CONTROL FUNCTIONS IT • Information safety • Business processes optimization and automation projects management • Servicing of Central Corporative Analytical System HR • Personnel incentive system on all the levels • Personnel selection, adaptation, training organization • Assessment of personnel qualification on all the levels • Organization climate investigation Lawyer Legal support of business companies © 2012 WWW.GD-GROUP.COM.UA CUSTOMER SERVICE PROCESS FLOW DIAGRAM Submission of requests to the OS, posting of expenditure invoices Processing received orders, creation and optimization of traffic routes Receipt of documents at the warehouse, order picking Uploading data in the accounting system Uploading data in the OS Loading the delivery vehicle Product delivery to the customer © 2012 WWW.GD-GROUP.COM.UA AUTOMATION AND CONTROL OF SALES REPRESENTATIVES’ ACTIVITIES Office List of retail outlets Outlets Smartphone: •Visits to retail outlets according to a scheduled route •Taking customer Route requests on-line •GPS Scheduled routes Outlet priority in the route ANTOR Logistic Master: •Planning routes based on specific criteria with maximum efficiency •Optimum route for maximum work time efficiency © 2012 WWW.GD-GROUP.COM.UA AUTOMATION OF LOGISTIC PROCESSES Scheduled routes and trips Warehouse Outlets List of requests with parameters Scheduled trips Order priority in the trip © 2012 WWW.GD-GROUP.COM.UA WAREHOUSE LOGISTICS FIVE-TIER GOODS STORAGE SYSTEM © 2012 WWW.GD-GROUP.COM.UA Official web-site GRAND DISTRIBUTION http://gd-group.com.ua/ Grand Distribution Kharkov © 2012 WWW.GD-GROUP.COM.UA GRAND DISTRIBUTION KHARKOV • Grand Distribution Kharkov is a member of the large national holding – Grand Distribution being one of the leaders in FMCG distribution market of Ukraine. • We deal with the famous brands that are the leaders of the global FMCG market in the following areas: food products, household chemicals, personal care products, cosmetics and homeware. • • • • The distribution company was founded in April 2002 From 2002 to 2004 – OLVIA BETA’s distributor; From 2004 to 2008 – Procter &Gamble’s distributor; From 2008 – distributor of ТМ HENKEL; SCHWARZKOPF; SCHWARZKOPF professional Bella; GlaxoSmithKline; Salamander; Twist&Mosqitall; Hayat; KONTI. Goods Turnover Dynamics in 2000-2012 of Grand Distribution Kharkov 250 000 000 200 000 000 150 000 000 100 000 000 50 000 000 0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 © 2012 WWW.GD-GROUP.COM.UA Geography coverage of Grand Distribution Kharkov o Kharkov, Sumy, Shostka; © 2012 WWW.GD-GROUP.COM.UA BRAND PORTFOLIO of Grand Distribution Kharkov NON FOOD FOOD © 2012 WWW.GD-GROUP.COM.UA Share distribution by brands of Grand Distribution Kharkov Bella 6% UMA 5% Конти 30% GSK 7% HENKEL 29% U SCHWARZKO PF 23% Bella GSK HENKEL SCHWARZKOPF Конти © 2012 WWW.GD-GROUP.COM.UA UMA Share distribution by trade channels Modern trade Henkel 49,74% Тraditional trade Henkel 50,26% © 2012 WWW.GD-GROUP.COM.UA HENKEL’s sales dynamics in 2008-2012 70 000 000 60 000 000 50 000 000 40 000 000 30 000 000 20 000 000 10 000 000 2008 2009 Структура 2010 Харьков © 2012 WWW.GD-GROUP.COM.UA 2011 Сумы 2012 (прогноз) HENKEL’s active customers in the territory of Kharkov-Sumy in 2008-2012 1600 1400 1200 1000 800 600 400 200 0 2008 2009 2010 Структура Харьков 2011 Сумы © 2012 WWW.GD-GROUP.COM.UA 2012 (прогноз) HENKEL penetration in 2008-2012 2000 1800 1600 1400 1200 1000 800 600 400 200 0 2008 2009 Структура 2010 Харьков 2011 Сумы © 2012 WWW.GD-GROUP.COM.UA 2012 (прогноз) SALES MANAGEMENT • SW information support: data provided by the corporate analytical system for active customer base of Kharkov and Sumy regions. • Administrative support: sales agents’ visit schedules represented in 1-С, supervision over visiting the retail outlets via GPS. • Incentive program for sales agents. • Negotiations with the key customers. EFFICIENCY OF SALE REPRESENTATIVES Branch Brand ANTOR visits plan Effective requests (total in 1C, pcs.) Time on route (efficien cy, %) Visit time: the first ТТ Visit time: the last TT Time on route: actual Kharkov Henkel 19.8 8.2 40.8 11:05 2:21 PM 3:15 AM Kharkov Konti 17.2 11.6 73.1 9:56 AM 3:47 PM 5:50 AM ORGANIZATIONAL STRUCTURE OF MANAGEMENT of Grand Distribution Kharkov Director of Grand Distribution Kharkov Sumy Sales Department Logistics Department Finance Department Shostka © 2012 WWW.GD-GROUP.COM.UA IT Department Personnel Department RESOURCES of Grand Distribution Kharkov Territory 2 regions in Ukraine Staff 256 employees: 193 – Kharkov 54 – Sumy, 9 – Shostka Transport 26 vehicles: 18 – Kharkov, 7 – Sumy, 1 – Shostka 19 vehicles: 10 – Kharkov, 6 – Sumy, 3 – Shostka Warehouse area Office area Retail outlet coverage 5422 sq. m: 3800 sq. m – Kharkov, 1297 sq. m – Sumy, 325 sq. m – Shostka 705 sq. m: 470 sq. m – Kharkov, 226 sq. m – Sumy, 9 sq. m – Shostka 1875 retail outlets 1250 – Kharkov, 560 – Sumy, 65 – Shostka © 2012 WWW.GD-GROUP.COM.UA Ukraine, 49130, 80 Berezinskaya str., Dnipropetrovsk city tel. (0562) 31-24-14, 790-40-41 tel./fax 31-24-00 email: [email protected] Web: http://gd-group.com.ua © 2012 WWW.GD-GROUP.COM.UA