Transcript Slide 1

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Welcome!
Integrating SAP and Google Maps
made easy - ROI in 2 Months
Presenters:
Forrest Horner, County of Sacramento
Vidyadhari Nakka, Synactive, Inc.
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SAP ERP
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Why is Usability Important?
• Easy to Learn
• Efficient to Use
• Easy to Remember
• Enjoyable to Use
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What Can Usability Do For
Business?
Impact on Business:
• Project Cost
ROI
• Productivity
• Calculating ROI
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Productivity
Cost
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How Can GuiXT Solutions Improve
Usability?
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Remove Distractions/Confusions
Consolidate/Optimize Data Entry
Use Familiar Terms
Images to Aid Identification
Instructions for Complex or Seldom Used
Procedures
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GuiXT Solution
•
•
•
•
•
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Bundled with SAP ERP
Certified by SAP for NetWeaver Portals
No backend code changes
Do it faster with fewer resources
Minimize Risk
Maximize your SAP ERP!
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Activate GuiXT
Embedded
within
SAP!
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How GuiXT Works
SAPGUI User
Request
MM01
SAP GUI
Draws Screen
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SAP
Processes
Request
GUIXT Screen
Modifications
Are Applied
SAP Responds
with MM01
Screen
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Forrest Horner
• Sr. IT Analyst for County of Sacramento
• 11 years of SAP experience
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Integrating GIS & Customer
Interaction Center
Forrest Horner
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Many ways to integrate SAP & GIS,
…but want to make it easy to use a map.
Topics To Discuss
• Back ground on Sacramento County
• Goal: Integrate map info with IS-U/CCS, cheaply
– Basic linkage to GIS: Connection Object
– Display map to Customer Service Rep
– Use of GuiXT to achieve integration
– Leverage with other technology
– Build vs Buy
• Challenge: Asset Management & Work Orders
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Background Sacramento County, CA
• Sacramento County, California
– About 1.3 million citizens
– Multiple jurisdictions, Cities, Districts, etc
• SAP IS-U/CCS Utility Billing System
– Implemented in July 1999 (on v1.1b)…now Netweaver
– Bill for ~300K customers, ~$300m revenue
– Waste Water, Solid Waste, Drainage, Potable Water
– …have a SAP tech support staff of: ~8
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Sacramento County Hit Hard By
Sub-Prime Foreclosure Mess
As of August 2008, over 9,000 foreclosed properties
Each pin on the map is a
bank owned property.
Output “KML” from
SAP…
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What is Keyhole Markup Language?
KML is a “mark up”/tag language. Easy to do easy things, but KML has many capabilities.
Here’s an example of an SAP work order, generated via ABAP.
<?xml version="1.0" encoding="UTF-8"?><kml xmlns="http://earth.google.com/kml/2.0">
<Document>
<name>\GPSORDERLIST-abncu1</name>
Most of the KML file
<Folder>
is static text...you
<name>GoogleMapsStuff</name>
<open>1</open>
only need to put in a
<Placemark>
few variables.
<name>1423841-T</name>
<Point>
<coordinates>-121.41661,38.69701,0</coordinates>
Cut and paste this
</Point>
into Notepad, save
</Placemark>
as a .KML…then
</Folder>
</Document>
open in Google
</kml>
Maps...hello world.
-You’ll need the Latitude & Longitude for each Connection Object in your system.
-Google use’s the coordinates to find the point on the map.
-We happen to have Lat’s & Long’s as we get regular updates into a ztable from our GIS department and then link to our IFLOT table.
The IFLOT table TPLNR key is of
course stored in the work order.
- If you aren’t lucky enough to have a GIS integration (even flat files) then you’ll need to ‘geo-code’ by the connection object address…a painful and tedious process, but
doable.
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Sacramento County
Development scaling down, so revenue down…so must do more with
less. Example:
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County Bills: parcels of land…
Connection Object modified to hold Parcel Number
Customer Include - IFLOT table: ZZ_APN
The county Geographical Information
System (GIS) is ESRI based, and is a
primary db of parcel information from the
Assessors office.
Link by parcel number
Intra-net
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County GIS department ESRI based
• The ESRI data is rendered via a browser,
• ESRI ArcView or ArcMap app software difficult for most user’s
……………..
The CSR’s use GIS browser all
day…
Each active “contract” record
in SAP is shown as a
layer/dot on the GIS viewer
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Getting SAP data to GIS
CCS Object Model
Bus. Part.
Contact
(BCONT)
IS-U-Spec
Fields
(EKUN)
PARTNER
PARTNER
Business
Partner
(BUT000)
PARTNER
PARTNER
PARTNER
Contract
Account
(FKKVK)
Move In Doc #
ADDRNUMBER
(EINZBELEG)
VKONT
VKONTO
Alternative Portion
(PORTION)
(Cont. Acct. #)
Installation
(ANLAGE)
Move Out Doc
for Cont Acct
(EAUS)
Cont Acct # (VKONT)
Cont Acct # (VKONT)
(Cont. Acct. #)
Contract
(EVER)
Installation (ANLAGE)
Installation (ANLAGE)
Addresses
(ADRC)
Partner (GPART)
Contract
Account
(FKKVKP)
Cont Acct # (VKONT)
Move In Doc # (EINZBELEG)
Portion
(TE420)
PARTNER
BP: Addresses
(BUT020)
ADDRNUMBER
Cont Acct # (VKONT)
Move In Doc for
Contract
(EEINV)
PARTNER
Cont (VKONT)
Cont (VKONT)
Move In Doc
for Contract
Acct.
(EEIN)
PARTNER
Move In Doc #
(AUSZBELEG)
Move In Doc #
(AUSZBELEG)
ADDRNUMBER
Move Out Doc
for Contract
(EAUSV)
Installation (ANLAGE)
Installation (ANLAGE)
Contract
(VERTRAG)
Cont (VERTRAG)
POOR MANS BW
Business
Partner Plan
(EABP)
Portion
(TERMSCHL)
ADRNR
Portion
(TERMSCHL)
Billing
Document
(ETRG)
Portion
(TERMSCHL)
Inst. Time Slice
(EANLH)
Meter Read Unit
(ABLEINH)
Portion
Installation
(ANLAGE)
Installation
(ANLAGE)
Installation
Facts
(ETTIF)
Installation
(ANLAGE)
Installation
(ANLAGE)
PM object
location (ILOA)
Funct Loc #
(TPLNR)
Funct Loc #
(TPLNR)
Installation
(ANLAGE)
Installation
(EANL)
Installation
(ANLAGE)
Premise
(VSTELLE)
Premise
(EVBS)
Premise
(VSTELLE)
Connection Object
(HAUS)
Funct Loc #
(TPLNR)
Installation
(ANLAGE)
Sched Master
Data for MRU
(TE422)
Connection
Object
(IFLOT)
Funct Loc #
Short Text
Meter Read Unit
(ABLEINHEIT)
Meter Reader
(ABLESER)
Meter Reader
(ABLESER)
Installation
(ANLAGE)
Installation
(ANLAGE)
Installed Data
@ Reg Level
(EASTS)
MR Document
(EABL)
Internal ID
(ABLBELNR)
The SAP object models are somewhat
complex, with time-sliced/date-driven data, so
dynamically joining and selecting across many
tables is a bit slow..
Equip # (EQUNR)
Reg (ZWNUMMER)
Equip # (EQUNR)
Reg (ZWNUMMER)
Internal ID
(ABLBELNR)
MR Reasons in
MR Doc
(EABLG)
Installation
(ANLAGE)
Logical Reg #
(LOGIKZW)
Logical Reg #
(LOGIKZW)
Tech Data for
Inst Register
(ETDZ)
Logical Reg #
(LOGIKZW)
Logical Reg #
(LOGIKZW)
Register
Relationships
(EASTI)
Inst. Struct. @
Device Level
(EASTL)
Logical #
(LOGIKNR)
Logical #
(LOGIKNR)
Device History
(EGERH)
Logical #
Equip #
(EQUNR)
Logical Reg #
(LOGIKZW)
Dev Alloc for
Register
(EZUZ)
x:\technical team\development\design\phase2 specs\CCS Table Relationships.vsd
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(OBJKEY)
Equipment
(EQUI)
Equip # (EQUNR)
(LOGIKNR)
(LOGIKNR)
(TPLNR)
Device Location
Notes
(ENOTE)
Logical Reg #
(LOGIKZW)
Logical #
What we wanted was a de-normalized data
cube of all our accounts, starting with the BP
(BUT000) and linking over to the CO (IFLOT).
Logical #
Equip #
(EQUNR)
Equip #
(EQUNR)
Device
(EGERS)
(LOGIKNR)
Dev Alloc for
Device
(EZUG)
Version: 2/24/00: 2:13
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The SAP ztable Data Cube
BUT000
FKKVKP
EVER
EANL
EVBS
IFLOT
ETTIF
The above greatly simplified ERD shows the some of the basic object/tables we used to build
out a simple data cube of CCS data. It looks simple enough, but time slicing at the EVER
contract is touchy, and we found thousands of “floaters”, that is BP’s and Connection Objects
that were created, yet never moved in or used in an actual billing account: dirty data.
Important Conceptual Understanding:
The IS-U/CCS module is a billing system…therefore the billing facts (Operands) in the ETTIF
table are the central point around which everything in the system pivots. The point: the ztable
is de-normalized on the billing Operand…each operand gets a separate row. Below is a cut
up SE16 screen shot of our ZGIS_APN_DATA table.
The zprogram takes
10 minutes to build
out the ztable.
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The ztable is used
extensively in reports
and queries, SQ01,
SQVI, etc.
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Customer Service Rep - Front Line Troops
Wanted easy access to GIS info/maps from CIC
If CSR needed to
view a map, must
bring up a separate
GIS browser
window, then re-look
up the property…
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Enhanced CIC with GuiXT
GuiXT script puts a layer of new
functionality on top of the
transaction.
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GuiXT is “built into” SAP gui
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“Pop GIS” with GuiXT “Viewer”
 Synactive Viewer is “modal” and sits on top of CIC…
 Is brought up with simple URL string by Parcel Number
view(20,1)(40,50)"http://gisweb.msa.saccounty.net/ParcelDetails/Parcel_Details_Main.aspx?pd=1&APN=&[ParcelNumber]""-floating"
• Browser can be easily resized,
moved, or hidden…
• The “Viewer” session belongs
to the SAP session
• SAP “Contract” is shown as
layer in GIS
The denormalized ztable
ZGIS_APN_DATA is the basis
for the GIS view.
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GuiXT “Input script” can call up another CIC session
Web page can be augmented with JavaScript that will call a GuiXT “Input script”
...GIS web page allows for pointing/clicking to a spot on the map
1
The “Select FOCUS” button
will bring up the CIC screen
2
3
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What if don’t have GIS/ESRI support?

Can use Google Maps.
 Call up Google Map with the X-Y coordinate in URL
 Reverse “geo-code” (get Lat-Long) IFLOT address
(Could store Lat / Long in classification data)
Google has a ton of features, including a new
“Street View”,
…and it’s all basically free…
Sometimes has more up-to-date images than
county…
Must be a “public” site…can’t be behind the
firewall.
Is all leveraged with JavaScript…taken right from
Google examples.
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High Level Google-maps integration steps to CIC
Use GuiXT “image” command to bring up internet web page: URL with lat-lng
image(0,145.6)"Gmap2.gif""start=http://www.saccounty.net/Focusbutn.aspx?lat=&[zLat]&long=&[zLong]&parcel=&[zParcel]"
Second SAP CIC session
#3-Input script
also launches
new CIC0
session.
Input Script
#1-JavaScript calls input script
when user selects a parcel and
clicks button, Select FOCUS
…passes in Lat & Long from G-map
gis_latlng-to-parcel_input_script.txt
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#4-CIC guixt screen script saplcic0.e8101.txt runs.
When CIC is launched, the saplcic0.e8101.txt
script runs on the new session and:
a. reads the local text file,
b. populates the parcel number field,
And c. then brings up the BP via an RFC.
#2-Input script
a.) calls RFC get nearest parcel to Lat Long
..then
b.) write the parcel to a local text file
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Secret Sauce: Google Point on a Map  To  SAP Account:
Haversine formula…is used to find nearest parcel of land
Pick a spot on the map…Lat & Long are selected.
A master ztable of all the
parcels and Lat-Longs on
SAP is then looked up (via
ABAP in the RFC of course).
The parcel has the Lat &
Long at it’s “centroid” which
is supplied by a regularly
updated interface from the
County ESRI GIS system.
The RFC does a rough
select via a wild card (*)
such as 38.67* and
121.32* and get’s all the
‘nearby’ parcels…then loops
through the Haversine
formula to find the nearest
parcel to the selected
point….see next page.
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SAP ABAP program code:
Overview
HAVERSINE FORMULA
http://en.wikipedia.org/wiki/Haversine_formula
Assume that U = North Pole, and
V and W are our pair of X,Y
coordinates (note the variable
names above do not match that of
the program code in this
presentation)
a,b, and c are the “Great
Circle”* distances between
U,V and W.
* A great circle of a sphere is a circle
that runs along the surface of that
sphere so as to cut it into two equal
halves. The great circle therefore has
both the same circumference and the
same center as the sphere. It is the
largest circle that can be drawn on a
given sphere.
Great circles serve as the analogue of
"straight lines" in spherical geometry.
For more information, contact:
Chris Twirbutt
Senior SAP Developer
[email protected]
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So, how’s it done (technically)?
SAP   ESRI GIS browser
1. A “zkey” on SAP master data (CO, Device, etc) to GIS
2. Custom GIS intranet browser (e.g. Microsoft ASP) and some
JavaScript
3. Synactive GuiXT scripts for the CIC screen
4. A few ABAP RFC’s
SAP   Google Maps
1. Latitude-Longitude from SAP (look up via ABAP RFC)
2. Synactive GuiXT scripts for the CIC Screen
3. An internet web page with Google Maps API key (v2)
4. Some JavaScript
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Techie details for ESRI integration
Detailed power point of scripts, ABAP RFC’s, etc, etc attached:
 Discussions -> Utilities Industry -> Customer Care and Services
(CCS) -> Utilities Industry Forum ->
Part II - GIS to CIC screen integration using GuiXT…
go to the last posting thread and there's a Power Point attachment...
….
Also some video demo’s out on YouTube (apologies for poor video quality)
CIC to GIS: http://www.youtube.com/watch?v=kqLOunz2YcY
GIS to CIC: http://www.youtube.com/watch?v=AJYSkA9sKuY
CIC with Google Maps: http://www.youtube.com/watch?v=VzfpdlrNw3Q
Sap to KML and GoogleEarth:http://www.youtube.com/watch?v=lz3cOVcl3fo
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Combining SAP business data with GIS for Managers
Combining GIS and SAP
business data usually requires
significant development.
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Leverage Google Earth KML with SAP data
KML can have an embedded link to a web page, which is displayed within Google Earth
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Can pull up the SAP account,
via the same GuiXT “Input
scripts” previously described
for CIC
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Some details on Google Earth KML from SAP
Structured Approach:
- Use ABAP to generate or STRANS (SAP xml transformations)
…text is text…but ya can’t always get an ABAP’r
…Works only if data is “clean” and “predictable” (e.g. work orders)
….but often complex customer & business data is messy/dirty.
Cobble it together yourself (on the cheap) approach:
- Just use what you have laying around: SE16, Notepad, Access and Excel
Step 1: Download raw data from SAP using SE16 or SQVI
Step 2: clean up the data a bit with Notepad
(recommend free Notepad++ : http://notepad-plus.sourceforge.net/uk/site.htm)
Step 3: Import into MS Access db if necessary to filter, sort or join with other data
Step 4: Use Excel to generate the KML
Step 5: Zip the KML into a KMZ
(recommend free 7zip: http://www.7-zip.org/)
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Links to Google Maps, Streetview, KML development
•
Google Maps API:
– http://code.google.com/apis/maps/documentation/services.html
• Highly recommend view demo gallery (I swiped most of my JavaScript from
these demos)
http://code.google.com/apis/maps/documentation/demogallery.html
– Interactive G-map demo’s with JavaScript code:
http://doug.ricket.com/gdd2007/
 Google KML links
 Google earth outreach page: http://earth.google.com/outreach/tutorials.html
 Samples & examples, icons, spreadsheet generator:
http://www.emaltd.net/google/gec/utilities/index.asp?l=en&sample=sample
•KML book:
KML Handbook Josie Wernecke Addison-Wesley ISBN 0-321-52559-0
 Google Maps API for Adobe Flex/Flash links:
http://code.google.com/apis/maps/documentation/flash/
A support forum: http://groups.google.com/group/google-maps-api-for-flash/?pli=1
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GIS Integration: Build vs Buy?
Several products/services that integrate SAP and GIS
• Example: IMPRESS (www.impress.com) or Cybertech
(www.cybertech.com)
– Asset and Work Order management
RFC
Custom
Custom
ArcGIS
SAP
Middle ware
Commercial
ESRI-SDE
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Commercial
SAP
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Links to other GIS-to-SAP examples

Marin Water: http://www.sap.com/industries/publicsector/pdf/CS_Marin_Municipal_Water.pdf

Aramco: http://www.saudigis.org/FCKFiles/File/65_E_MostafaAboughanem_KSA.pdf

Belgian Water: http://www.pidpa.be/en/gis/Pidpa%20GIS%20UC2004paper.pdf

Solid Waste Management integration: http://www.gisuser.com/content/view/1305/28/

SAP’s “Sagres” project: http://www.businessmap.com/partners/alliances/sap/files/mdm-for-sap-gisintegration.pdf

City of San Diego GIS integration:
http://www.esri.com/partners/alliances/sap/files/mdm-for-sap-gis-integration.pdf

Some older ESRI links:
 http://www.esri.com/library/bestpractices/using-gis-and-sap.pdf


http://gis.esri.com/library/userconf/proc06/papers/papers/pap_2220.pdf

http://gis.esri.com/library/userconf/egug2006/papers/project-sagres.pdf
SAP presentation centered on Netweaver & utilities industry:
http://www.sap.com/community/webcast/2007_03_iuc/pdf/F1_e_K%C3%B6rber_Memminger.pdf
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So what is Synactive GuiXT?
Main web site:
http://www.guixt.com/
Developer info link: http://www.synactive.com/
• GuiXT was key integration technology for CIC map solution.
• GuiXT client side ‘scripting’ tool for altering SAP screens.
– Does not affect the underlying SAP servers/system
– Allows rapid ‘WYSIWYG’ development
– Integration between SAP & GIS achieved with minimal coding:

~100 lines GuiXT script.
• ROI achieved in about 2 months
– User licenses, training, etc, etc, ROI achieved in about 2 months
– Tying in GIS map was “gravy”…wasn’t even main point of buying it.
• Question: Will GuiXT work in ECC 6.0? Yes.
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Best Practices / Experience
•
GuiXT advice:
–
–
–
–
•
Start simple!!!
Test scripts with a few end-user’s (cook it in).
Get Synactive in to help stand up initial scripts & deployment!!!
Knit together SAP processes using RFC’s & GuiXT
Google Maps / StreetView advice:
– The Google API is constantly improving.
– Microsoft ASP was easier than other web development.
–
–
Adobe Flex development appears to very promising (But no Google StreetView API yet for Flex)
Google apps sometimes difficult to install behind a firewall
• Google Pack, Google Updater are a bit painful/troublesome.
Here’s some tips – tricks: http://www.google.com/support/forum/p/earth/thread?tid=7b7c83fc2ab39c4b&hl=en
B.) Direct download of older version Google Apps at following URL:
http://www.google.com/support/pack/bin/answer.py?hl=en&answer=32610
•
Simple KML files:
– Create compressed (zipped) KMZ files rather than KML files
– Include the icon’s in the KMZ file
– Keep file size down (use multiple files if necessary).
– KML does not (yet) allow for embedded scripting (JavaScript)
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Key Technical Learning Points
1. Get Lat-Long for physical locations stored in SAP
2. Build denormalized ztables of your SAP data
…this pays back enormously
3. GuiXT can be leveraged in multiple ways.
4. RFC’s are a key SAP integration technology.
5. You don’t need a GIS package to leverage map data.
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Key Management Learning Points
• Sum of GIS & SAP is greater than it’s
parts: Multiplier Effect.
• Old paradigm “get what you pay for”.
New reality: There’s plenty of great open
source technology that’s Cheap & Free.
• Small groups can innovate without a
large IT investment.
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About Synactive
•
•
•
•
•
•
Founders
Bundled since 1998
Certified by SAP
SAP Support Portal
Full complement of Professional Services
Enterprise functionality in use by >250,000
end-users
© 2010 Synactive, Inc.
www.GuiXT.com
Desktop ● Web UI ● Mobile ● Offline ● Developer
5 Points to Take-Away
• Certified, Proven and Bundled with SAP ERP
• A Super-Charger approach to make changes to
the SAP interface
• Minimal maintenance & avoids/minimizes
problems with future SAP upgrades
• SAP employees worldwide
• NO losing support from SAP
© 2010 Synactive, Inc.
www.GuiXT.com
Desktop ● Web UI ● Mobile ● Offline ● Developer
Questions?
© 2010 Synactive, Inc.
www.GuiXT.com
Desktop ● Web UI ● Mobile ● Offline ● Developer
Upcoming Events
Trade Shows
• SAP Financials/HR/GRC, Orlando
– March 16-19, 2010, Booth #1005
• SAP NetWeaver/BI & Portals, Orlando
– March 23-26, 2010, Booth #310
• SAP-Centric EAM, Tampa
– March 28-31, 2010, Booth #2
© 2010 Synactive, Inc.
www.GuiXT.com
Desktop ● Web UI ● Mobile ● Offline ● Developer
For More Information:
Synactive, Inc.
www.GuiXT.com
Tel. +1-650-341-3310
[email protected]
Download Free Trial: GuiXT.com/freetrial
Survey at the end of the meeting
© 2010 Synactive, Inc.
www.GuiXT.com