Transcript Slide 1

Western Regional Medical Command
A Collaborative Approach To Changing
The Landscape Of Military Medicine In
The Puget Sound Area
January 8, 2014
BG John M. Cho
Commanding General, Western Regional Medical Command
Senior Market Executive, Puget Sound Enhanced Multi-Service Market
Name/Office Symbol/(703) XXX-XXX (DSN XXX) / email address
16-Jul-15
Western Regional Medical Command
BG John Cho
CSM Marshall Huffman
Established Headquarters
In July 2009
11 Medical Treatment Facilities
covering 20 Western States
Over 18,000 employees &
$1.6B Annual Operating Budget
Our MISSION is to provide comprehensive health services in order to optimize Force Readiness and the
Health and Well-being of our Military, Family, and Retiree population.
Our VISION is to be an integrated and synchronized "Team of Teams" delivering quality, trusted, and
responsive healthcare.
Name/Office Symbol/(703) XXX-XXX (DSN XXX) / email address
Slide 2 of 9
Western Regional Medical Command
Ft. Wainwright
WESTERN RMC
JBER
JBLM
NORTHERN RMC
Ft. Detrick
Ft. Belvoir
PUBLIC HEALTH
COMMAND
Ft. Leavenworth
Ft. Carson
APG
Ft. Riley
Ft Leonard Wood
POM
Ft. Irwin
MEDICAL
RESEARCH &
MATERIEL
COMMAND
White Sands
Missile Range
WAMC
Crystal City
SOUTHERN RMC
Ft. Huachuca
WARRIOR
TRANSITION
COMMAND
CRDAMC
Ft. Bliss
DDEAMC
EUROPE RMC
FSH
BAMC
PACIFIC RMC
Japan
Korea
TAMC
MEDCOM
SRMC
FSH
FSH
AMEDDC&S
FSH
DENCOM
Power Projection Platforms
FSH
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Military Health System
Governance Structure
Secretary of Defense/
Dep. Secretary of Defense
Military Health System
Executive Review
Under Secretary of Defense
(Personnel and Readiness)
Policy Action Council
Assistant Secretary of
Defense (Health Affairs)
Senior Military Medical
Action Council
= eMSM
= Single Service
Medical Deputies Action
Group
The Eight Largest Markets (and
Service/Department Leads)
Enhanced Multi-Service Market Leadership Group
Army
eMSM
Puget
Sound
Army
AF
eMSM
Colorado
Springs
Name/Office Symbol/(703) XXX-XXX (DSN XXX) / email address
DHA
Army
Navy
eMSM
NCR
eMSM
Hawaii
eMSM
Tidewater
Army
AF
eMSM
San
Antonio
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Puget Sound Enhanced Multi-Service Market
Naval Hospital Bremerton
VA Puget Sound
Healthcare System
62d Medical Squadron
JBLM – McChord Field
Naval Hospital Oak Harbor
Madigan Army Medical Center
92d Medical Group
Fairchild AFB
Name/Office Symbol/(703) XXX-XXX (DSN XXX) / email address
Washington National Guard
Health Safety & Work-Life Support
Activity (USCG)
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Puget Sound Enhanced Multi-Service Market
Services: Army, Air Force, Navy
Population Served: Approx. 290,000
Enrolled Population: 180,000
Military Treatment Facilities
Army
Madigan Army Medical Center
Madigan – Puyallup Medical Home
Madigan – South Sound Medical Home
Okubo Family Practice Clinic
OMAMC - JB Lewis-McChord
Winder Family Medical Clinic
Navy
Navy Hospital Oak Harbor
Navy Hospital Bremerton
NBC Everett
NBHC Bangor
NBHC Puget Sound
Air Force
62nd Medical Squad JB Lewis-McChord
Name/Office Symbol/(703) XXX-XXX (DSN XXX) / email address
Slide 6 of 9
Puget Sound Enhanced Multi-Service Market
Strategy Map
Lines of Effort
Outcomes Endstate
Productivity Policy
Leading Practices
Leverage Technology
Objective 1-2
Synchronize efforts
with Providers &
Specialty Leaders
Objective 1-1
Internal Medicine
PCMH Model
Partnerships
Objective 1-3
A Rapid and Efficient
Referral and Patient
Transport System
Medical Diplomacy
Strategic enabler that
fully leverages the
Direct Care system
Objective 1-4
UMV Support to
Seamless System
Interface
2. Support / Maintain / Grow GME Experience
Production and Business Policy
Organizational Development
Objective 2-2
Leverage Market Multiple Sites
of Care to Meet Patient
Demand
Objective 2-1
Accept all Cases/Maximize
Capacity
Standardization/Centralization
Staff Development
Objective 2-3
Redesign Model to improve
training quality & Patient
Experience
Robust GME programs
providing a readiness
platform while
delivering best value
care to beneficiaries
3. Maximize Benefits of the PCMH Model
Talent Management
Health Infrastructure
Objective 3-1
Maximize
Enrollment
Objective 3-2
Leverage Wellness
Centers as extensions of
PCMH
Productivity
Policy
PCMH
Models
Objective 3-3
Maintain, Restore,
Improve Health of the
Population
Full enrollment in
PCMH will deliver
highest quality, best
value care
Leverage Technology/Resources
Objective 3-4
Enhance the
Patient Experience
4. Strategic Engagement and Alignment
Targeted Communication
Objective 4-1
Tell Our Story
of Success
Objective 4-2
Identify Future
Opportunities
for Patient
Engagement
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Patient and Staff Engagement
Objective 4-3
Strengthen
Partnerships with
VA, UW, Network
Facilities
Partnerships
Objective 4-4
360 Strategic
Communication
Objective 4-5
Exceed
Leadership
Expectations
Leading Practices
Objective 4-6
Create Spirit of
Entrepreneurialism to
Grow Successful
Practices
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Our
Successes
will transfer
Lessons
Learned to
best meet
future needs
An eMSM fully optimized, with highest value, highest quality
primary care, specialty care and GME programs resulting in
the Patient’s Preferred system of choice while transforming
from a healthcare system to a System for Health.
1. Increase Inpatient Capability and Utilization
Deliver the highest quality, cost effective and integrated
health services in the Puget Sound Market in support of
current and former Service Members and their families.
A System for Health that Maintains, Restores and Improves the
health of the population as their Health System of Choice.
Vision
A collaborative approach to healthcare in the
enhanced Multi-Service Puget Sound Market
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