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CMMS Implementation and Integration Benefits within an Enterprise GIS Environment **with an Emphasis on ESRI & Cityworks Software** February 20, 2008 Steven P. Sushka Project Manager Woolpert, Inc. Agenda • CMMS - What is it? What does it do? How does it help? • CMMS Options & GIS Integration • Multi-Systems Integration • Challenges • Which System do I choose? • Questions Acronyms, Acronyms, Acronyms • • • • CMMS MMS AMS EAMS They all mean the same thing! What is a CMMS? • Software Application • Centralized Database • Business Paradigm – Integrates strategic planning with operations, maintenance and capital investment decision-making. What does a CMMS do? • Maintains information about an organization’s maintenance operations. – Problem Tracking (Call Center) – Work Orders (Reactive/Corrective & PM) – Inspections – Asset Inventory & Management – Inventory Control (Parts / Materials) – Permits How does a CMMS help? • Addresses business challenges – Productivity enhancements – Maximizing asset life cycles – Minimizing total cost of ownership How does a CMMS help? • Increased Efficiencies & Informed Decisions – Asset Inventory – Maintenance History – Human Resources – Financial Impacts – Regulatory Compliance & Accreditation True Asset Management Performance Reports & Analysis CMMS Options • Some CMMS products focus on particular industry sectors while others aim to be more general. This results in… – A wide range of uses – A wide range of capabilities – A wide range of prices Main CMMS-GIS Options Maximo ® Oracle eAM – Oracle ALM 12 ESRI Business Partners • • • • • • • Accela, Inc. Azteca Systems, Inc. (Cityworks) Cartegraph GBA Master Series, Inc IBM Corporation (Maximo) Infor Global Solutions, Inc (Datastream) Hansen Information Technologies (now Infor) CMMS-GIS Interfaces & Integration • Accela – Accela GIS • Cityworks – Cityworks Desktop – Cityworks Anywhere – Cityworks Server MMS CMMS-GIS Interfaces & Integration • Hansen – Integrated Map Viewer – GeoAssistant & GeoAdministrator – GeoMedia-Hansen Interface – Map Drawer • Datastream – Data Bridge – ArcIMS / XML messaging CMMS-GIS Interfaces & Integration • GBA MS – GBA GIS Analyst – GBA GIS Manager – GBA GIS Viewer • Cartegraph – – – – ArcGIS-Embedded GEODATAconnect GISdirector MAPdirector for ArcGIS CMMS-GIS Interfaces & Integration Maximo – TAIC’s GIS Web Portal • Oracle eAM / ALM 12 – Oracle Spatial – 3rd Party Integration Services Why CMMS-GIS Interfaces & Integration? • Adds the Spatial Component – Ability to Visualize Assets, Permits, Work Orders, etc. • Ability to Run Spatial Analysis – – – – Valve Isolation Spatial Query / Buffer Vehicle Routing Etc. A Very Important Question How does the CMMS specifically interface/integrate with the GIS? – ArcMap Extension, ArcEngine Application? – Custom Interface / Middle-ware? – Where is the asset data stored and maintained? CMMS/GIS Integration Approaches • Two Basic Options – Option #1 = CMMS-Centric (CMMS drives GIS) – Option #2 = GIS-Centric (GIS drives CMMS) CMMS-Centric CMMS-Centric CMMS Asset Records, Address Data, and CMMS other information are duplicated. Work Activity Performance Reports + Asset Data Address Data • Extra effort required to synchronize data. • Can potentially lead to data discrepancies middleware and reporting false information. interface GIS is often secondary Geodatabase is optional Asset data Address data GIS-Centric GIS-Centric CMMS Asset Records, Address Data, and other information are shared. • No duplication of data CMMS • No duplication of effort Work Activity • No data out of sync. Performance Reports Asset data Address data • Designed to fully leverage GIS • Geodatabase = Asset Inventory • Geodatabase is open, dynamic, fully customizable, not proprietary GIS-Centric Checklist Geodatabase stores asset data Non-redundant asset database User-defined asset data model Non-proprietary asset database Interoperable asset database Inherently spatial data structures Created and maintained by GIS tools Cityworks : Uniquely GIS-Centric “The second group, which includes only Azteca Systems…actually stores the asset data [just] in the GIS database.” (italics added) Jim McKibben PE, Westin Engineering, ESRI International User Conference, July 2002, Integration with GIS and Computerized Maintenance Management Systems www.nagcs.org National Association of GIS-Centric Software • An Association of ESRI Authorized BPs who are software developers dedicated to: – Providing enterprise GIS solutions – Promoting the unique characteristics and benefits of GIScentric software – Promoting interoperability, open standards and shared database access among GIS-centric software – Distinguishing GIS-centric software and applications from other approaches NAGCS Certification • 8. How can a software application solution be certified? Any organization can apply to have their software application certified by contacting NAGCS. NAGCS then forwards the application to a 3rd-party neutral for testing. The association has appointed John Pryzbyla of Woolpert as the 3rd-party neutral. John is a nationally recognized expert for Public Works and Utilities and a GISP. A fee will be charged by Woolpert to cover the cost for the testing. Cityworks® - The GIS-centric Local Government Suite Browser / Server Cityworks Permits Cityworks MMS ArcGIS Server 9.2 Web Service Service Request & Data Metrics APIs Client / Server Cityworks Desktop ArcGIS Desktop & ArcEngine 9.2 Add-ons Storeroom Equipment Mgr MMS Admin Permit Admin Cityworks Anywhere Interfaces CCTV, Paver, AVL OnBase, DigSmart Miner & Miner MWH Soft* RouteSmart* Tadpole GoSync* Cityworks Work Activity Focus Cityworks supports General Work order Address & Coordinate-based work orders Asset-based work order Multi-Systems Integration Multi-Systems Integration Points of Integration • • • • • • • • • • Employee, Material and Equipment Data Payroll / Timesheet Data Customer / Utility Billing Data Address Data Permits Inventory Requisitions and POs Financial /Accounting Cost Data Citizens Web Portal SCADA / Runtime One-Call Tickets Benefits of Multi-Systems Integration • Single Point of Access • No Duplicate Data Entry – Less Work / Effort – Better Data • Better Analysis, Reporting & Decision Making Challenges • • • • Buy in / Ownership Proper Planning Technology Personnel to Internally Administer and Support the Product • Data • Cost Challenges Project Control & Tracking (PIMS) MS Access GIS (ESRI) Shapefiles Utility Billing (HTE) AS400 HTE CMMS (WMA 2000) Streets MS Access CMMS (CartéGraph) Trans Ops MS Access CMMS (Hansen) Water Distribution SQL Server Hansen CMMS (Hansen) Water Plant SQL Server Hansen CMMS (HTE) Water (Meters Only) AS400 HTE CMMS (Worksheet Inventory DB) Water Preventive Maintenance MS Access/Excel CMMS (Grease Traps) WPC Grease Trap Inspections MS Access Permitting (KIVA) SQL Server EDMS (Application Xtender) SQL Server Application Xtender Addressing (KAIS) SQL Server KAIS CMMS (DataStream MP2) WPC Plant Operations Oracle MP2 CMMS (Hansen) WPC Collection SQL Server Hansen Key Recommendations Which CMMS do I choose? • Requirements – Hardware – Software – Functionality – GIS Integration – Multi-Systems Integration – Wireless and Disconnected Access – Etc…. Which CMMS do I choose? • Flexibility, Customization, Ease of Use & Administration • Cost • Compare Several Systems – Demo Scenarios and Benchmarks – Site Visits to Existing Clients The software should fit your business process not the other way around! Sources • • • • www.esri.com www.accela.com www.cityworks.com www.infor.com – www.datastream.net – www.hansen.com • • • • www.gbams.com www.cartegraph.com www.oracle.com www.wikipedia.org Questions? Contact Information Steven P. Sushka Project Manager Enterprise Information Management Woolpert, Inc. 350 East New York Street, Suite 300 Indianapolis, Indiana 46204 Direct: 317.223.2318 Cell: 317.670.3096 Fax: 317.634.3576 [email protected] www.woolpert.com