Transcript Slide 1

Trends in North
American Technical
Services,
2005-2010
Prepared for the staff of Hong Kong
University Libraries
3 February 2010
Karen Calhoun
Librarian trading card by rosefirerising, http://www.flickr.com/photos/rosefirerising/2233265748/
How Much Stress is Too Much?
February 2010
Karen Calhoun
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Karen Calhoun
February 2010
The Future’s So Bright … I Gotta Wear Shades
--Song by Timbuk3, sunglasses by Jackie Chan
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Karen Calhoun
February 2010
2003
http://www.library.cornell.edu/MAS/MAS2010%20Final%20Report.pdf
“The research project (dubbed MAS 2010) has shown that the Library
is feeling the demands of a changing University … [A] seemingly
unquenchable thirst for online information resources has become
apparent. At the same time, the popularity of the physical Library
endures as the nature of its use is changing.”
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Karen Calhoun
February 2010
2005
University of Minnesota Libraries
“While significant progress has been made in digital library content and tools to
enhance retrieval of content, far less attention has been paid to aiding the
scholar’s research processes.”—p. 56
“Moving from a collection-centered model to an engagement-centered one .”
http://conservancy.umn.edu/handle/5540
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Karen Calhoun
February 2010
Usercentered
design
http://www2.lib.umn.edu/about/mellon/UMN_Multi-dimensional_Framework_Final_Report.pdf
p. 47.
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Karen Calhoun
February 2010
Reports on Technical Services in N. America, 2005-2009
• Rethinking how we provide bibliographic services for the University of California
final report - December 2005.
• Calhoun, Karen. 2006. The changing nature of the catalogue and its integration
with other discovery tools.
• Byrd, Jackie, et al. 2006. A white paper on the future of cataloguing at Indiana
University.
• Library of Congress. 2008. On the record report of the Library of Congress Working
Group on the Future of Bibliographic Control.
• Fischer, Ruth, and Rick Lugg. 2009. Library of Congress study of the North
American MARC records marketplace.
• Library of Congress, Regina Romano Reynolds, and Bruce Knarr. 2009. On the
record report: Recommendations the Library of Congress should pursue over the
next four years report to the associate librarian for library services.
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Karen Calhoun
February 2010
My Report to the Library of Congress
2006
March 17 2006
http://www.loc.gov/catdir/calhoun-report-final.pdf
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Karen Calhoun
http://www.loc.gov/catdir/calhoun-report-final.pdf, p. 16
February 2010
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Karen Calhoun
February 2010
A 2010 Status Report on the Blueprint
• User-centered design
• Metadata interoperability
• Technical services workflow redesign
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Karen Calhoun
February 2010
Progress on the Blueprint? -1-
2010
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Karen Calhoun
February 2010
Progress on the Blueprint? -2-
2010
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Karen Calhoun
February 2010
Progress on the Blueprint? -3-
2010
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Karen Calhoun
February 2010
Rethinking the Catalogue in Light of a Changed
World
•
•
•
•
Users expect more of libraries and catalogues
User preferences have changed
Collections have changed
WHO?
The library service model is changing
WHAT?
• The catalogue is changing
HOW?
• Cataloguers are changing
WHERE?
The Library Service Model: The Way
We Worked
Books
Journals
Newspapers
Gov docs
Maps
Scores
AV
Dissertations
A library-centered design
Library catalogues
Special
collections
Manuscripts
Papers
Univ records
Archives
Journal
articles
Conference
proceedings
Etc.
February 2010
Abstracting &
Indexing services
Karen Calhoun
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An Early Earthquake: Where Do You Begin an
Online Search for Information on a Topic?
Starting an Information Search
100
89
Percent
80
60
40
20
2
0
Search engine
Library Web site
Where Search Begins
(2005) College Students’ Perceptions of Libraries and Information Resources:
a Report to the OCLC Membership:
http://www.oclc.org/reports/perceptionscollege.htm
Median Circulation and Reference Transactions in ARL
Libraries 1991-2008, With Five Year Forecast
400000
350000
300000
“65% of information requests
originate off-campus”
--Discoverability report, p. 4
250000
Circulation
200000
Reference Transactions
Linear (Circulation)
150000
Linear (Reference Transactions)
100000
50000
0
Data source: ARL Statistics 2007-2008
http://www.arl.org/bm~doc/arlstat08.pdf
Scholarly Communications and the
Journal Literature
• For large research libraries, the transition from
print to e-only journals is progressing quickly ARL report “The E-only Tipping Point for
Journals”
• Increasingly automated and/or distributed
metadata production, aggregation, distribution,
management, and discovery methods for journal
articles
Percentage Change in Median Resources Per Student at
ARL Libraries, 2000-2008
(Compared to 2000)
0.005
0
-0.005
-0.01
-0.015
-0.02
-0.025
-0.03
-0.035
Change in Staff, Volumes Added,
Monographs Purchased Per Student
Data source: ARL Statistics 2007-2008
http://www.arl.org/bm~doc/arlstat08.pdf
Staff
Monographs
Purchased
2.00
1.80
Volumes
Added
1.60
1.40
1.20
1.00
0.80
0.60
0.40
0.20
0.00
Eserials
Expenditures
Change in E-Serials Expenditures
Per Student
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Karen Calhoun
February 2010
Geocentric/
Aristotelian view:
The local
catalogue is the
sun
Heliocentric/
Copernican view:
The local
catalogue
is a planet
Key findings:
• End users bring their
expectations from popular
Web sites to online catalogs
• The end user’s delivery
experience is as important, if
not more important than the
discovery experience
• Most important for analog
materials: summaries, tables
of contents, etc.
http://www.oclc.org/reports/onlinecatalogs/default.htm
• Most important for econtent: linking to the
content itself
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Karen Calhoun
February 2010
Users discover resources outside library systems.
Users expect discovery and delivery to coincide.
Usage of mobile devices is increasing.
Discovery increasingly happens through recommending.
Users increasingly rely on nontraditional information objects.
http://conservancy.umn.edu/handle/48258
Increasing Discoverability Through Data
Synchronization and Syndication
The European
Library (TEL)
WorldCat &
WorldCat Partners…
Le Catalogue Collectif
de France (CCFr)
Other partners
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Karen Calhoun
February 2010
USING THE ‘FIND IN A LIBRARY’ LINK
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Karen Calhoun
February 2010
Collections Are Changing
• Print to electronic
• Digitized materials and digitization services
• Open access repositories
• Storage facilities
• Cooperative collection development and
management
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Karen Calhoun
February 2010
Digitization: Pacific Rim Library
Rising Interest in Digital Collections on the BnF
and LC Web Sites
Where do people go
on bnf.fr and
loc.gov?
BnF:
Expositions: 30%
Catalogue: 26%
Gallica: 26%
Source: Alexa.com, 15 Nov 2009
LC:
American Memory: 41%
Catalog: 17%
Legislative information
(THOMAS): 6%
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Karen Calhoun
Repositories
February 2010
Open Access Repositories Gaining Visibility and Impact
2008-2009 Traffic
Compared:
*Social Science Research
Network
*arXiv.org
*Research Papers in
Economics
*British Library (bl.uk)
Sources: Alexa.com 15 Nov 2009 and the Cybermetrics Lab’s ranking of top
Repositories (disciplinary and institutional) at
http://repositories.webometrics.info/about.html
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Karen Calhoun
February 2010
Technical Services at the Crossroads
Alice:
'Would you tell me,
please, which way I
ought to go from
here?‘
'That depends a
good deal on where
you want to get to,'
said the Cat.
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Karen Calhoun
February 2010
Being a Librarian: The Case of Horace
Kephart
“Librarianship offers a
better field for mental
gymnastics than any
other profession. I am
cataloguing the four
thousand and tenth of
an interminable series
of French plays, when
a herd of students
comes prancing into
the library.”
Horace Kephart
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Karen Calhoun
February 2010
Being a 21st Century Librarian
• Starting points:
▫ Technology-driven research, teaching and learning
▫ Disintermediation (decrease in guided access to
content)
▫ Global “infosphere”
▫ Accelerating shift in information seekers’ preferences
for Web-based information and multimedia formats
Source: Calhoun, K. 2007. "Being a librarian: metadata and metadata specialists
in the twenty-first century". LIBRARY HI TECH. 25 (2): 174-187.
Preprint: http://dspace.library.cornell.edu/handle/1813/2231
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Karen Calhoun
October 2008
“New Age” Cataloguing
• Meets same needs with
wider variety of methods
• Metadata for information
objects and collections of
all types
• Next generation systems
and services
• Focus on metadata re-use
and interoperability
• Make collections more
visible and easier to use
By Angela Ben de Cosanostra
http://flickr.com/photos/amcclen/281983490/
Opportunities
• Metadata recycling
and reuse
February 2010
•Workflow analysis and
process redesign
Karen Calhoun
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Karen Calhoun
February 2010
Increasing investment in
access systems
Help build new kinds of systems for IR
and delivery; many new kinds of
metadata; emphasis on re-use,
interconnections, interoperability
Active participation in
the university community
Involvement in campus projects and
digital asset management; metadata
creation, maintenance, and consulting
work
Technology-driven
research, teaching and
learning
Increasing involvement in digital library
research, development, and
production projects
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Karen Calhoun
Disintermediation and
user self-sufficiency
February 2010
Catalogue librarians have always
served those who want to work selfsufficiently.
Enhance ease of use through
expertise in indexing, data
organization and management, access
vocabularies, taxonomies, ontologies,
etc.
Global infosphere, Webbased information, and
multimedia
Participate in developing standards
and best practices
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Karen Calhoun
February 2010
Thank You …
Wishing You Good Fortune in the New Year!
By: EmmaJG
http://www.flickr.com/photos/emmajg/3199018426/