Transcript Document

Infocomm Statistics
Joint UNCTAD-ITU-UNESCAP Regional Workshop on
Information Society Measurements in Asia-Pacific
26 July 2006
Confidential
1
Agenda
Singapore Statistical System
Infocomm Surveys
Annual Survey on Infocomm Usage in
Households and by Individuals – Introduction,
Objective and Methodology
2005 Annual Survey Findings
Dissemination and Key Lessons Learnt
Confidential
2
© 2006. IDA Singapore. All Rights Reserved.
1/
Singapore Statistical System
Confidential
3
© 2006. IDA Singapore. All Rights Reserved.
Singapore Statistical System
Decentralised statistical system since 1973
The system is a three-tiered structure comprising:
The Singapore Department of Statistics (DOS) - the
national statistical authority and coordinator
Formal/Gazetted Research and Statistics Units (RSUs) empowered to collect statistics under the Statistics Act
Informal RSUs - collect statistics as by-products of
administrative systems or under various laws enacted for
administrative operations
Confidential
4
© 2006. IDA Singapore. All Rights Reserved.
Singapore Statistical System –
Responsibilities
Department of Statistics collects statistics on:
GDP; BOP; Economics; Business; Indexes; and Household and
Population
Formal RSUs collect statistics on:
Construction; Manufacturing; Environmental; Money & Banking;
Education; Health; Labour; and Information & Communications
Technology (“Infocomm”)
Informal RSUs collect statistics on:
Employment & Wages; External Trade; Visitor Arrivals & Hotels; Real
Estate & Property Price; Civil Service; Air Transport & Cargo;
Community & Social Services; Public Housing; Productivity; Vessel &
Cargo; Sports Participation & Sports-related Activities; Industrial
Properties; Public Finance; Births & Deaths; Immigration; Public Order;
and Traffic Accidents
Confidential
5
© 2006. IDA Singapore. All Rights Reserved.
Infocomm Development Authority
of Singapore (IDA)
IDA is the public sector agency responsible for planning,
policy formulation, regulation and industry development of
the infocomm industry in Singapore.
IDA’s Planning Division is gazetted as a RSU under the
Statistics Act
One of Division’s roles is to collect, collate, analyse and
disseminate statistics pertaining to Singapore’s infocomm
landscape
Confidential
6
© 2006. IDA Singapore. All Rights Reserved.
2/
Infocomm Surveys
Confidential
7
© 2006. IDA Singapore. All Rights Reserved.
Surveys conducted by IDA
Three annual surveys:
Annual Survey on Infocomm Usage in Households and by Individuals
Annual Survey on the Infocomm Industry
Annual Survey on Infocomm Manpower and Usage in Companies
Four quarterly surveys:
Business Expectations Survey
One monthly administrative form:
“Provision of Information” where telecommunication statistics are
provided by telecommunication operators under their licence terms
and conditions
Confidential
8
© 2006. IDA Singapore. All Rights Reserved.
Overview of IDA’s Surveys
Survey Name
Target
Respondents
Coverage
1
Annual Survey on
Infocomm Usage in
Households and by
Individuals
Consumers
All Households 2,000
and Individuals Households
and Individuals
2
Annual Survey on
Infocomm Industry
Companies
Infocomm
Companies
2,000
Companies
3
Annual Survey on
Infocomm
Manpower and
Usage in
Companies
Companies
All Companies
6,000
Companies
4
Quarterly Business
Expectations
Survey (BES)
Companies
Infocomm
Companies
400
Companies
Confidential
Sample Size
Statistics
Act
×
√
√
√
9
© 2006. IDA Singapore. All Rights Reserved.
3/
Annual Survey on Infocomm Usage
in Households and by Individuals –
Introduction, Objective and
Methodology
Confidential
10
© 2006. IDA Singapore. All Rights Reserved.
Introduction
The Annual Survey on Infocomm Usage in
Households and by Individuals is conducted annually
by IDA
The 2005 Survey is the tenth edition of such surveys
conducted since the 1990’s
Objective of the Survey:
“To gauge the adoption and extent of usage of
infocomm appliances/services in households;
and among the resident population”
Confidential
11
© 2006. IDA Singapore. All Rights Reserved.
Methodology
Sample size
= 2,000 households and 2,000
individuals
Sampling frame
= Household Sampling Frame; one
individual is randomly selected from
each household
Data collection
= Face to face interviews
Timing of fieldwork
= October to December of each year
[For 2005, Nov 05 – Jan 06]
Confidential
12
© 2006. IDA Singapore. All Rights Reserved.
Questionnaires Used
Two types of survey questionnaires used:
1st one directed at household
2nd one directed at individual
Survey questionnaires cover two main types of indicators:
Key indicators of infocomm adoption and usage
Certain indicators collected in previous years’ surveys are also
retained to facilitate temporal comparison
Key indicators found in OECD’s model questionnaire
To facilitate international benchmarking
Questionnaire is pilot-tested before actual survey
fieldwork commences
Confidential
13
© 2006. IDA Singapore. All Rights Reserved.
Survey Processes
Preparation of research brief
and selection of market
research organisation (MRO)
to conduct fieldwork
Survey Preparation
Preparation of draft
questionnaire for MRO to
pilot-test and amend
Questionnaire Design
Collect
Data
Conduct of fieldwork by MRO
Audit of fieldwork by IDA
Analyse Data
Review of data from MRO;
Analysis by IDA
Prepare Report
Preparation and
dissemination of Final
Report by IDA
Confidential
14
© 2006. IDA Singapore. All Rights Reserved.
Data Analysis
Households are selected from DOS’ Household
Sampling Frame which is representative of the
households in Singapore
Individuals are randomly picked from each
selected household
Responses are then weighted according to the
estimated distribution of the Household Sampling
Frame
Confidential
15
© 2006. IDA Singapore. All Rights Reserved.
4/
Findings of 2005 Annual Survey on
Infocomm Usage in Households and
by Individuals
Confidential
16
© 2006. IDA Singapore. All Rights Reserved.
Households – Access to a Home
Computer
Proportion of Households with Access to a
Home Computer
Single Main Reason for Not Having
Access to a Computer at Home
Year
2005
74%
Single main reason for not
having access to a computer at
home
2004
74%
2003
74%
68%
2002
64%
2001
61%
2000
2004
2005
No necessity
42%
35%
Lack of skills
19%
32%
PC costs are too high
16%
15%
Age is a barrier
9%
12%
Children too young
3%
6%
Have access elsewhere
9%
0%
Others
2%
0%
100%
100%
Total
Base: Total households without access to a computer at home
Base: Total households
Confidential
17
© 2006. IDA Singapore. All Rights Reserved.
Households – Number of Home
Computers and Type of Households
Number of Home Computers
Type of Households
Year
2005
26%
46%
28%
93%
87%
2004
2003
2002
2001
2000
26%
49%
26%
51%
32%
48%
36%
39%
47%
1 computer
58%
60%
70%
64%
68%
20%
47%
No computer
70%
23%
93%
81%
78%
25%
90%
17%
14%
2000
2 or more computers
2001
2002
Private Housing
2003
2004
2005 Year
Public Housing
Base: Total households without access to a computer at home
Base: Total households
Confidential
18
© 2006. IDA Singapore. All Rights Reserved.
Individuals - Computer and
Internet Users
Proportion of Computer Users
Proportion of Internet Users
Year
Year
2005
65%
2004
66%
2003
2002
2001
2000
2005
61%
2004
57%
62%
2003
53%
53%
2002
48%
47%
2001
49%
2000
43%
36%
Base: Total resident population aged 15 years and above
Confidential
19
© 2006. IDA Singapore. All Rights Reserved.
Individuals – Usage of Infocomm
Appliances/Services
Ever Used
Used in the last 12
months
Communicating online
96%
96%
Getting information
89%
86%
For leisure activities
63%
61%
Dealing with government organisations/public authorities
59%
57%
Transacting online
43%
43%
Other online activities
35%
32%
For remote access
29%
28%
Types of Internet Applications/Services
Base: Total Internet users aged 15 years and above
Confidential
20
© 2006. IDA Singapore. All Rights Reserved.
Individuals – Online Shopping
Proportion of Online Shoppers
Products/Services Bought Online
Ever
bought
Bought
in the
last 12
months
Travel products (air tickets, accommodation,
vehicle hire)
30%
28%
Clothing, footwear, sporting goods or
accessories
27%
26%
Tickets or booking for entertainment events
(sports, theatre, concerts)
20%
19%
Computer equipment or parts (including
peripheral equipment)
14%
12%
Entertainment (music, video)
13%
12%
Financial products (including shares and
insurance)
10%
8%
Food, groceries, alcohol or tobacco
8%
6%
Information technology and
telecommunications services
7%
6%
Photographic, telecommunications or optical
equipment
3%
3%
Year
2005
27%
2004
2003
2002
27%
17%
18%
Base: Total Internet users aged 15 years and above
Base: Total Internet users aged 15 years and above who had
ever purchased online
Confidential
21
© 2006. IDA Singapore. All Rights Reserved.
Individuals – Home Internet
Security
Experience with Virus Attack
Ever experienced
an attack but it
had not resulted
in loss of
data/time, or
damage to
software/hardware
31%
Usage of Internet Security Software
Ever experienced
an attack and it
resulted in loss of
data/time, or
damage to
software/hardware
23%
Virus checking
software
81%
13%
6%
Don't know
1%
Anti-spyware
software
Firewall
Did not ever
experience an
attack
45%
56%
24%
53%
Use
32%
Do Not Use
20%
15%
Don't Know
Base: Total home Internet users aged 15 years and above
Base: Total home Internet users aged 15 years and above
Confidential
22
© 2006. IDA Singapore. All Rights Reserved.
4/
Annual Survey on Infocomm Usage
in Households and Individuals –
Dissemination of Survey Findings
and Key Lessons Learnt
Confidential
23
© 2006. IDA Singapore. All Rights Reserved.
Dissemination
Main users of the findings of the Survey are:
IDA for benchmarking of status/progress and inputs
for policy review, formulation and planning
Other government agencies for national planning
Educational institutions for various studies
International agencies and bodies for
benchmarking purposes
General public
Confidential
24
© 2006. IDA Singapore. All Rights Reserved.
Lessons Learnt (I)
Pilot testing is important as the infocomm terms may not
be commonly understood
Questionnaire needs to be kept to a manageable length
to minimise respondent fatigue
Letters for interviewers outlining the purpose of Survey
are important:
Introduction of Survey to households
Facilitate scheduling of interviews
Difficulties in reaching private households due to tighter
security at their residential premises
Confidential
25
© 2006. IDA Singapore. All Rights Reserved.
Lessons Learnt (II)
Selection of good MRO important; need to audit
fieldwork carefully to ensure rigour in process
Intensive interviewers training need to be
conducted together with the MRO
Consider giving premiums to help increase
response rate
Confidential
26
© 2006. IDA Singapore. All Rights Reserved.
Thank you
www.ida.gov.sg
Confidential
27
© 2006. IDA Singapore. All Rights Reserved.