Transcript Liquid Mail - Insight Enterprises

Zimbra
Bernd Weber
[email protected] / [email protected]
EMEA Channel Manager, ZIMBRA
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
IT Collaboration Strategy Trends
Email client predominance
• Windows-centric
• Local file store
• Steady state experience
Web application predominance
• Anywhere access, cross-platform
• Personal & public clouds
• Rapid innovation, integrated UI
End Users
Web 2.0
Email Client
Proprietary collaboration platforms
• Dedicated IT administration team
• Higher hardware, license TCO
• Limited integration capability
Open collaboration platforms
• Part time administration
• Utility computing, lower overall TCO
• Web services, highly integrated
Zimbra
IT
Administration
Proprietary services
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Confidential Information.
Open services
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra
 The Leader in Next-Generation Messaging and Collaboration
• Cross-platform enterprise-class functionality
• Most innovative, advanced web application available today
 Innovate, Open and Simplify with the best TCO
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Innovative online/offline user experience
Open technologies that are interoperable with existing investments
Simplified administration with the most deployment flexibility
35-50% less TCO than others
Innovate
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Open
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Simplify
Zimbra Product Goals
Productivity
Enhance user productivity by
streamlining the interaction between
people, applications & data
Openness
Provide an open and extensible
collaboration platform that promotes
universal access to applications & data
Manageability
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Simplify platform management, reduce
administration costs and embrace
portability across Private & Provider
Clouds
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Customer Momentum
 Over 150,000 Organizations
 60M Commercial Mailboxes
 110 Countries
Open Source Community
 1M+ Server Downloads
 3M+ Client Downloads
 33K+ community members
Zimbra Customers
Large Business
Realty Services
SMB & SME
Government
Chile
Education
Simon Fraser
Service
Providers
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(Sprint LEC)
Confidential Information.
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Australia
South
Africa
Service Providers
Key Requirements / Attributes
Zimbra Benefits
Massively scalable architecture at low TCO
• Zimbra has proven scale to 20M+ users in a single deployment, at
pennies/mailbox/month
• At least 10 Zimbra hosters have deployments of 500K+ mailboxes
User experience exceeding Gmail, Yahoo
Mail, Hotmail etc.
• State-of-art web client, fully rebrandable by service provider
• Support for mobile devices; support for large mailboxes
Flexibility to support consumers &
businesses in a single deployment
• Flexible Class-of-Service structure (enable specific features & quotas)
• Multi-tenancy for small business email hosting
• Ad-serving support for revenue generation from consumers
EMEA
Nigeria
Netherlands
South
Africa
Iceland
Asia Pacific
China
Malawi
Australia
Americas
Tanzania
Philippines
Argentina
(Sprint LEC)
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Kenya
Confidential Information.
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Brazil
Core Zimbra Features
Zimbra Web Client
iPhone
ActiveSync, xHTML
SOAP
Zimbra
Server
Zimbra Desktop
BlackBerry
SOAP
MS Outlook
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BES
IMAP, CardDAV, CalDAV
MAPI
Apple Desktop
Confidential Information.
IMAP, POP, CalDAV, iCal
Standards Clients
Copyright © 2010 Zimbra and VMware, Inc.
ActiveSync, xHTML
Android
Win Mobile
Palm
Zimbra - Exchange Interoperability
 Zimbra and Exchange users can share free-busy information
 Works within the native UI of each product
 Unified GAL (auto complete on compose, etc.)
Active
Directory
Zimbra
Server
Microsoft
Exchange
Zimbra
Outlook
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Collaboration Landscape
Email, Address
Book, Tasks and
Calendar
• Email,
conversations,
search
• Calendar,
delegated
calendar
• Address book
and global
address list
• Personal and
shared tasks
• Basic archiving
and discovery
File Sharing
• Upload and
share files
• File versioning
• Public file
sharing
File Sync
Team
Collaboration
Enterprise Social
• Real-time
communication
• Enterprise social
streams
• Instant
messaging
• Team sites for
sharing
calendars,
documents,
address book
• Micro-web sites
for creating
small intranet
websites for
anyone within a
company to see
Enterprise
Content
Management
• Issue tracking
• Workflow
automation
• Intranet
• Public
communities
• File sync from
Windows, Mac
and Linux
• Auto-save from
Microsoft
Office
Zimbra Platform
UI Application Development
Personal Cloud File System
Sharing and Policies
API (REST, SOAP) for Mobile, Offline and Webtops
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Unified
Communications
• Voice Mail
• VoIP
• Web
conferencing
Edge and
Security
• Inbound &
Outbound
Security (antispam, anti-virus)
• Encryption &
Signing (sMIME)
• Advanced
archiving &
Discovery
SaaS
End User Computing
PaaS
Cloud Infrastructure & Services
Application Middleware
Desk. Virt:
View
Thin
App
Mobile
Virtual.
Spring
Management / IT Solutions:
Ops Mgmt, App Mgmt, Compliance, Disaster Recovery, Test/Dev
Hybrid Cloud : vCloud Plug-In, Discovery
IaaS
Service Delivery:
Cloud Director
SP
Infrastructure Management:
vCenter Enterprise
SI
Cloud Platform:
vSphere
VAR
vCloud Platform
Private Cloud
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Confidential Information.
VMware Public Clouds
Copyright © 2010 Zimbra and VMware, Inc.
Other Public
Clouds
Increase Zimbra Deployment Options
Freedom to enable your business...
 On premise appliance - reduce complexity and cost in your datacenter
 Off premise appliance - dedicated ZCS instance with portability from a vCloud SP
 Fully Outsourced - managed services with a Zimbra HSP
Hybrid
Bridging
ZCS
Bare Metal
ZCS
ZCS
On Premises
ZCS
multitenant
vCloud SP/HSP
Hybrid Cloud
Private Cloud
Operated solely for an
organization, typically within
the firewall
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Composition of 2 or more
interoperable clouds,
enabling data and application
portability
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Public Cloud
Accessible over the Internet
for general consumption
Appliance Form Factor
Secure and stable “out-of-the-box” email...
 Complete solution - integrated application stack based on core ZCS
 Simple Provisioning - web based setup with no OS or application installation
 Simple Administration - web based management with no OS administration
 Simple Operations - runs on vSphere for HA, backup, and disaster recovery
 Lifecycle Management - automated maintenance and upgrades
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra Appliance v2
Key Objectives
• Optimized for small and medium sized businesses
• Single instance virtual appliance
• Support up to 1000 mailboxes
Provisioning
• OVF Packaging with runtime
validation for fast and accurate
deployment
• One setup screen to configure your
email domain
• Less than 15 minutes from setup to
inbox sending and receiving email
• AD integrated authentication for
simple password management
• AD integrated mailbox provisioning
for fast setup of all your users
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Migration
Management
• 1 step to migrate email, calendar,
contacts, and tasks from Exchange for
all users
• Lite Admin console for simplified
email address and distribution
group management
• Migrate email from POP accounts
• 4 steps to schedule hot backups
with VMware Data Recovery
• Migrate email from IMAP accounts
• 1 check box to enable cluster
integration with VMware HA
• Automatically consume added
storage for simple expansion of
mailbox storage
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Simple, Powerful Administration
 Proven open technologies, web-scalable
architecture reduce TCO
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Bulk user provisioning and policy management
Delegated role-based administration
Class-of-service and multi-tenancy
HSM and storage management
Real-time backup and restore
Integrated anti-spam/virus
 LDAP, Active Directory integration
 Integrated Archiving and Discovery
On average, 33% less time is spent administering
Zimbra than MS Exchange*
* Source: University of Pennsylvania case study Nov 09
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra 6.0 and Beyond
ZCS 6.0
ZCS 7.0
ZCS 8.0
( 2009 )
( 2010 )
( 2011 )
Core Collaboration
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Power users– compose & read mail as
tabs, mandatory spell check, read
receipts, run filter rules over existing
folders
Power user calendar requests from
VMware and Bechtel
Zimbra Desktop 2.0: smaller memory
footprint and 6.0 UI
 Zimbra Workspaces
 Real-time collaborative editing of online
 Calendaring productivity
documents
 File sync
 Video chat
 Microblogging
 Advanced distribution lists, policies &
access control
 File sharing and online documents
 Zimbra Desktop (policies and cobranding)
Open Platform and APIs
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Expand Zimlet API to create new
application tabs
Mobile API support
Cloud storage API (Hadoop)
Software Appliance for organizations
up to 1000 users (V2)
BES scalability testing
VMware HA
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 API versioning and support, software
 Blackberry Open API (coming in ‘11)
development kit & developer portal
 Instant messaging client – XMPP
support for external servers
 Outlook 2010 and RIM BES 5.0
 Zimbra Gallery: Zimbra Desktop support
for Zimlets
 Unified messaging (single mailbox view)
 Federation (Zimbra to Zimbra)
 Zimbra Appliance multi-server (V3)
Extensions and Zimlets
 Broadsoft and Openwave
 Cisco and Avaya
Nortel, etc)
 Twitter, Digg and Facebook
 Mitel and Salesforce.com
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 Voicemail application (Cisco, Asterisk,
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra Appliance Roadmap
Zimbra Appliance v1.0
Zimbra Appliance v2.0
Zimbra Appliance v3.0
( Q2 2010 )
( 2010 )
( 2011 )
Demo
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Available on the Virtual Appliance
Marketplace
OVF packaging
1 setup screen
Full Admin UI
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SMB
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Single Instance,1000 mailboxes or less
Zimbra Desktop, Web, and Mobile client
IMAP/POP/CalDAV/CardDAV support
Lite Admin UI
AD authentication
AD mailbox provisioning
Migration tools from Exchange/POP/IMAP
VMware HA integration for Clustering
Support for commercial AV/AS gateways
Automatically consume added storage
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Enterprise
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Multi-instance
Multi-thousand mailboxes
Outlook client support
Automated configuration APIs
Appliance Shapes and Sizes
Large
1000 mailbox
4vCPUx8GB
Medium
500 mailbox
2vCPUx4GB
Small
50 mailbox
1vCPUx2GB
Z
Z
Z
Application
vServices
Availability
Backup
Continuity
vSphere Infrastructure
Storage variable based on per GB per user
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra Technology Choices
Flexibility
Zimbra Collaboration
Suite
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Multi-tenant and dedicated deployment options
Massive scalability with the lowest TCO
Easily create tiers of user services
Custom integration using Zimlets
Perpetual license1
Subscription license2
Simplicity
Zimbra Appliance
*New*
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Dedicated, single tenant
Ideal for organizations up to 1000 mailboxes
Embedded OS for simplified administration
15 min to deploy (private or public cloud)
Perpetual license3
Anywhere/Anytime Access
Zimbra Desktop
Free
 Free
 Best end user experience for offline access to
Zimbra email, calendar, address book & briefcase
Licenses sold in packs of 25, 250, or 2500. Education, Government, non-profit and ISPs are discounted. Archiving and discovery is a separate SKU. See price book for
specific details. 1 Enterprise customer with 2500 mbxs of Standard Edition, without discounts. Includes mobile and advantage support 2 Enterprise customer with 2500
mbxs of Standard Edition, without discounts. Requires purchase of 1 year of SnS. Includes Mobile. 3 Requires purchase of 1 year of SnS. Includes Mobile.
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra Appliance Facts
 Zimbra Email and Collaboration Server Complete enterprise class email and collaboration solution that includes email,
contacts/address book, calendaring, document management, file sharing, tasks,
and comprehensive search and indexing.
 Zimbra Advanced Web Client multiple-browser, multiple-platform web-client with a rich AJAX interface delivers
a robust desktop-like experience for end users.
 Zimbra Mobile Native “over-the-air” synchronization to iPhone, Windows, Palm and Symbian
OS Smartphone's with customizable mobile security policies including remote
device wipe, PINs and device management features on user accounts. .
 Easy Migration and Interoperability Zimbra Appliance Migration Wizard allows customers to rapidly and easily
migrate from Microsoft Exchange and Domino environments; interoperability
with Microsoft Exchange and other leading email clients including shared
enterprise calendars and Global Address List (GAL) for mixed environments. .
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra Appliance Facts
 Simplified and Anywhere, Web-based Administration Simplified task-oriented web-based administration console enables
“anywhere administration”.
 Zimbra Appliance Integrated Application Stack –
Rapid deployment of integrated operating system and application stack,
combined with firewall, anti-virus and anti-spam filtering.
 Zimbra Appliance Automated Software Updates –
Software and security updates are combined into a single lifecycle
management policy, configurable from the anywhere access, web-based
administration console.
 Open Virtualization Format (OVF)
packaged Virtual Appliance – Open formats reduce the cost and complexity
of provisioning and lifecycle management.
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Extensible Framework and Workflows
 Zimlets enable 3rd party web services and new applications to be
integrated directly in Zimbra
 Customers and partners may develop their own or use existing
from the open source community
 Zimlet Gallery (gallery.zimbra.com)
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Indexing => Speed of Search, Virtual Folders
All content in all emails is scanned and indexed, including attachments
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Contextual Zimlets
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Date & Calendar Zimlet
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Bugzilla Zimlet
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Map Zimlet
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Copyright © 2010 Zimbra and VMware, Inc.
Mail Contact Zimlet
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Copyright © 2010 Zimbra and VMware, Inc.
Mail Contact Zimlet
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Copyright © 2010 Zimbra and VMware, Inc.
Zimlet - Web Services Examples
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimlets: Salesforce
http://gallery.zimbra.com/gallery.php?act=viewProd&productId=18
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Copyright © 2010 Zimbra and VMware, Inc.
Zimlets: If there’s an API, there’s a way
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Customized Experiences
 Change available features and quotas per user or group with
class-of-service
 Completely re-brand and re-theme the experience
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Stanford University
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Eircom
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Indiatimes
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Ireland.com
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Comcast
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Comcast iPhone Client Leverages the Open Platform
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra Business model
 Hybrid business model (Free & Commercial Open Source)
 Open Source foundation (all products)
 Free Open Source Edition (“FOSS”) (free)
• Seeds market, generates leads for upselling
• For customers who only need basic feature set.
• Zimbra Support & Maintenance subscription not available for
FOSS
 Commercial Open Source Editions –
licensed/subscription/VSPP (not free)
• More features
• Freedom to brand
• Support
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra ”Good to know”
 Introduced in VMware price book via addendum.
Pricing effective to the channel since 1st August 2010
 All VMware Partner, starting from the Professional
level are able to resell Zimbra
 Zimbra discounting follows same structure for
Emerging and Developed 2 as for other VMware
products:
 Structure changed from Zimbra’s traditional volume
based pricing to VMware packs based pricing
• 25, 250, 2.500, 25.000 user packs (depending on segment)
• Enterprise, Gov/Non Profit, ISP, Academic
 Professional edition versus standart edition
• just Microsoft Outlook support, ”MAPI”
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Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra ”Good to know”
 NFR Software? YES go to www.zimbra.com, take the
DEMO licence with a 60 day key, ask for more days if
needed
 IUL Software? YES Zimbra is part of the VMware IUL
program, order in the same way like all VMware IUL
Software
 VSPP? YES since 1. October 2010
 VPP? YES count towards the revenue, but no addional
discount on Zimbra licence
41
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Why Zimbra as your Partner
 Zimbra will never be your competitor
 Zimbra is open, so it is easy for you to integrate third
party solutions to boost your services
 Solid financial background
 Fully integrated into VMware
 Scalable, same software for 25 or 25.000.000 mail boxes
 Proven solution
 Fit to your customers needs, state of the art functionality
& different ways to deploy Zimbra
 Zimbra support your offering for Business and
Consumer Customers needs
 Service business because of Zimlet’s and Branding
 100% CLOUD ready
42
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Call to action!
 Start today to think about market trends!
 Start today to have a “state of the art” offering to your
customers, follow your customers needs!
 Start today to streamline and optimize your
administration with communication services!
 Start today to optimize your cost structure!
43
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Thank you very much for your time!
Q&A
44
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra links
 www.zimbra.com for all information about Zimbra
 www.vmware/products/zimbra Zimbra & VMware
 http://download3.vmware.com/media/zimbra_demo/
watch a flash DEMO
 www.gallery.zimbra.com ZIMLET’s
 http://wiki.zimbra.com/wiki/Main_Page Zimbra WIKI
 http://www.zimbra.com/products/download_network.
html Download a trail version, Network Version
 http://www.zimbra.com/products/download_appliance
.html Download a trail version, Appliance Version
45
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra Client Architecture
Mobile Clients
BlackBerry
Desktop Clients
Browser Clients
Zimbra
HTML Client
Microsoft
Outlook
Apple; other
Standard
Zimbra
AJAX Client
Zimbra Outlook
Connector
IMAP, POP;
Card & CalDAV
Zimlet AJAX Framework
Apple
Zimbra
Desktop
Platform API Interfaces
Zimbra Mobile
Connector
for BES
Zimlet WS Proxy
Zimlet JSP Tags
Zimbra Collaboration Server
Postfix MTA
Including
Anti-Spam
and Virus
Jetty + JVM + OS
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Atom
RSS
CalDAV
CardDAV
LMTP
IMAP
POP
REST
SOAP
ActiveSync
BES
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Mailbox Server (MBS) Architecture
Zimbra Collaboration Server
(Jetty + JVM)
Database
Reliability
Search
Meta Data
3Rd Party
Storage
System
Zimbra
Journaling
Lucene
Index
MySQL
Attachment
Index & View
Directory
Free/Busy
Providers
JDBC
Message and File Store
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Standard
Zimbra
Storage
System
Open
LDAP
External
LDAP
Active
Directory
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Autonomy
Keyview
IBM
Domino
Microsoft
Exchange
Network Architecture
Standard Clients
Browser Clients
(Thunderbird/Eudora)
(Zimbra AJAX / HTML)
Load Balancer
IMAP / POP
Proxy
SMTP
Load Balancer
HTTP / SOAP
Proxy
LMTP
Open LDAP
Directory
Postfix MTA
AS/AV
(Master +
Replica Farm)
MBS Cluster
48
Confidential Information.
MBS Cluster
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra Clustering Architecture
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“Single copy” failover (LAN/MAN)
Red Hat Enterprise Linux & Veritas or Red Hat Cluster Suite
Shared network storage (NAS, SAN, RAID)
Heartbeats & I/O barriers avoid “split-brain”
Zimbra
Collaboration
Server
Zimbra
Collaboration
Server
…
Heartbeat
Protocol
RHEL
RHEL
Shared Storage
49
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
Zimbra Desktop Architecture
Zimbra
Desktop
Client
Zimlets
Zimbra AJAX Toolkit
Mozilla Prism
SOAP
HTTP
Zimbra Desktop Services
Lucene
Index
JDBC
SQLite
Meta-data/User
profile
J2SE JRE + Jetty
Data Sources
Sync. Service
Zimbra
Message
Store
Underlying file system
50
Confidential Information.
Copyright © 2010 Zimbra and VMware, Inc.
• Zimbra Server
• Google Mail/Cal
• Yahoo Mail/Cal
• Hotmail
• POP
• IMAP
• Exchange (future)
Appliance Deployment Options
vCloud Service Provider
 Reduce cost/complexity with IaaS
 Dedicated Zimbra instance
 Customer specific solutions for security,
backup, and disaster recovery
Z
Application
Availability
vServices
Backup
Continuity
vSphere Infrastructure
51
Confidential Information.
Z
vCloud Service Provider
On Premise (Private Cloud)
 Reduce complexity behind the
firewall
 Leverage investment in
virtualization
 Move from legacy physical email to
reduced TCO virtual collaboration
Copyright © 2010 Zimbra and VMware, Inc.