Transcript 1.4 Ethics and Confidentiality PPT

Ethics
and
Confidentiality
Self-Paced Presentation
Washington State
Department of Social
& Health Services
1
How to Use this Presentation
You should be seeing a window like the one shown below.
Click the buttons at the lower left to advance the presentation.
Click here to
advance the
presentation
Be sure to read the
notes wherever
they appear.
2
Using this Presentation
This self-paced presentation is part of an instructional sequence.
(Click the step buttons at lower left to advance the presentation)
You’ve
completed this
You are
1. Before reading presentation: Do worksheet Part 1 (in Canvas)
Here
2. Read the Presentation
3. Complete worksheet Part 2, using what you learned in the presentation
4. Complete the NASW Code of Ethics assignment
5. Discussion with your coach (and in some cases, your new
Gocoworkers)
back
Talk with
coach
to Canvas
3
Ethics
and
Confidentiality
Self-Paced Presentation
Washington State
Department of Social
& Health Services
4
Child Welfare Social Work
Personal vs. Professional Values
Know your personal values/biases
 Know your role

Ethical Imperatives





Clear professional boundaries
Competence
Integrity
Client self-determination
Confidentiality
5
Ethical Imperative: Professional
Boundaries
6
Ethical Conduct: Boundaries
Public employees should not make
decisions in order to gain financial or other
benefits for themselves, their family, or
their friends.
•RCW 42.52.070, Special privileges
•RCW 42.52.140, Gifts
•RCW 42.52.150, Limitations on gifts
•RCW 42.52.080, Employment after public service
7
Ethical Conduct: Boundaries
 Use of State Position
 Conflict of Interest
 Receiving/exchanging




Money
Gifts
Food or drink
Services
 Providing lesser/greater services
8
Gifts
• DSHS policy
regarding accepting gifts in the
Answer:
May create an attitude where the social
Your supervisor and
course
of work:
worker feels beholden to a
peers are a good
client/agency/partner,
resource for
Of course where
– therethey
are cultural
• Administrative
Policy
No.
18.64.
intentionally or implications
subconsciously
provide
teasing this out.
in the
refusal of
greater services
to that
or even
small
giftsperson,
or
food/beverage.
In 15.15
• Administrative
Policy
No.
where the social
worker’s
actions
are
not
any situation you should weight
affected but there
is the perception
the potential
pros andofcons of
• The basic
expectation
is that nothing will be
favoritism
or preference.
accepting
an offering such as this
no monetary value. with clients or with
accepted orwith
exchanged
other professionals in the course of our
work.
• Why might this be the expectation?
• What might the impact or appearance be of
accepting gifts, money, even food?
9
Ethical Conduct: Boundaries
Use of State Position
A state officer or employee may not use his
or her state position to secure special
privileges or to grant exemptions to benefit
himself, herself, family members, or other
persons.
10
Ethical Conduct: Boundaries
Conflict of Interest &
Dual Relationships



A conflict of interest occurs when you have a
private interest that may benefit from your
actions, or when a private interest could
interfere with official duties
An interest need not be financial to create a
conflict of interest
Most conflicts result from the exercise of
discretionary authority
11
Ethical Imperative: Competence
12
Ethical Conduct: Competence
Reasonable knowledge of primary issues of
concern
Reasonable knowledge of treatment
approaches & their efficacy
Cultural competence
Willingness to seek help and guidance when
needed
13
Culturally Competent Practice
One’s ability to work in a way that is
effective given the normative
expectations of a given community
A willingness to avoid assumptions and
to be interested in cultural factors in the
broadest sense
Is a continuing process
Begins with self-awareness
Requires basic knowledge of human
diversity
14
Ethical Imperative: Integrity
15
Ethical Conduct: Integrity
• Employees in public service should not place
themselves under any financial or other
obligation to outside individuals or
organizations that might influence them in
the performance of their duties.
• RCW 42.52.020, Activities incompatible with public duties
• RCW 42.52.110, Compensation for official duties or nonperformance
• RCW 42.52.120, Compensation for outside activities
• RCW 42.52.130, Honoraria
16
Ethical Conduct: Integrity
Objectivity
• Public employees must place the public’s
interest before any private interest or outside
obligation - choices need to made on the
merits.
• RCW 42.52.020, Activities incompatible with
public duties
• RCW 42.52.030, Financial interests in transactions
• RCW 42.52.040, Assisting in transactions
17
Ethical Conduct: Integrity
Stewardship
• Public employees have a duty to conserve
public resources and funds against misuse and
abuse.
• RCW 42.52.070, Special privileges
• RCW 42.52.160, Use of persons, money, or property for
private gain
• RCW 42.52.180, Use of public resources for political
campaigns
• WAC 292-110-010
• Admin Policy 15.15
18
Ethical Conduct: Integrity
Questions to Ask Yourself
•
Will my use of state resources result in added costs or any
other disadvantage to the state?
• Am I using this resource in order to avoid personal
expense?
• Am I confident that my use of state resources will not
compromise the security or integrity of state information or
software?
• Are state resources being used for purposes that could be
embarrassing for my agency if reported publicly?
19
The Green Zone
•Any Use that is Reasonably Related to Your
Official Duties
•Combined Fund Campaign
The Yellow Zone
•Personal Use OK Under Limited Circumstances
•Really de minimis exceptions
• There is little or no cost to the state;
• There is no interference with the performance of
official duties;
• The use is brief in duration and frequency;
• The use does not distract from the conduct of
state business; and
• The use does not disrupt other state employees
and does not obligate them to make a personal
use of state resources.
The Red Zone
•Prohibited Uses
• Outside business interests
• Commercial uses
• Illegal or unprofessional activities
• Political activities, including lobbying
Ethical Imperative:
Client Self-Determination
23
Ethical Conduct:
Client Self-Determination
•
•
•
•
Know your role
Identification of role at initial contact
Full and complete identification of concerns
Documentation that is accurate and fairly reflects what
occurred
• Inform clients of possible impacts of their choices
• Use motivational interviewing to enhance motivation
for change
24
Ethical Imperative: Confidentiality
25
Ethical Conduct: Confidentiality
• Keep information confidential
– Except in Duty to Warn situation
– Mandatory reporting requirements
• Inform clients of the limits of confidentiality
• Inform all of documentation requirements
• Follow special protocols for protected
information
– HIV
– Certain pieces of info when DV is occurring
26
Conclusion: Ethical Choices
What you find is that the tough ethical
choices are not between good and evil, but
rather between two goods:
 Truth versus Loyalty

Individual versus Community

Short-term versus Long-term

Justice versus Mercy
Back to your Worksheet
The following slide is an introduction to the worksheet activity
you will do next.
Worksheet Activity: Dilemmas
Now, go to your worksheet in Canvas and complete Part 2: Dilemmas
For each dilemma, refer to the Children’s Administration Operations Manual,
section 8000 (Human Resource Management. (There is a link in your
worksheet.)
In each answer, name the title and number of the heading for the section you
used for your answer.
After you have completed and submitted your worksheet, debrief with your
instructor or your group.