Transcript Document

AGENCY PROFILE
Moscow, Russia
2010
Established in 1997 as a part of a media-holding company, re-established in 2003
as an independent agency under 4Sformula brand name;
Co-founder of Russian Association of DM Agencies;
One of the biggest agencies in Russia specialized in different spheres of DM:
• searching, renting and building special data bases
• direct mail
• telemarketing
• organization and conduction of integrated programs
• CRM
• design
General Manager
Client
Service
Department
Marketing
Department
Database
Department
Production
Department
Call-center
* 100 full-time employees
Our Partners
•
Golden Telecom (the biggest Russian telecommunication
company )
•
ОМNI-Service (a fulfillment company)
•
Postline (a fulfillment company)
Our Major Clients
B2C
B2B
 BMW (BMW, MINI)
 Avaya
 Wimm-Bill-Dann (No1 Russian
 Heidelberg
dairy products producer)
 Mosshoes (int. fair)
 Schwarzkopf & Henkel
 Global Expo (int. fair)
 Snezhnaya Koroleva (retail)
 Oracle
 SCA Hygiene Products (Tena)
 HP
 World Class (fitness centers chain)
 Fronstep
 Novartis CH
 IMAC
 Rusnova (catalogue sales)
 AIG
 Dental Expo
 BBDO
SCA Hygiene Products
Our Own Call -Center
Only few DM agencies in Russia have their own call-centers, our call-center
has
•
100 full-time agents
•
Up to 50 free-lance agents
•
Nortel Network equipment (Meridian & Symposium)
All agents receive trainings provided by Agency and by Clients. For certain
projects we select people who have real knowledge or have worked in areas
coinciding subjects of the projects.
References
•
Mr. Alan Rosenspan, President of Alan Rosenspan & Associates
(USA) appreciated our loyalty program “Schwarzkopf Club” which won
the 3rd place at Direct Hit 2004 contest in Kiev (Ukraine) in “Complex
DM Projects” category. Mr.Rosenspan was the contest head of the jury.
4S Formula also won the the 3rd place in “Telemarketing” category
(“Researches for IT Sector” project).
See www.dmit.com.ua
•
For references from our clients you may contact :
– BMW RUSSLAND TRADING (7-495- 795 2917, Ms.Svetlana
Kiyashkina, e-mail: [email protected] )
– SCHWARZKOPF & HENKEL RUSSIA
(7-495- 795 0593, Andrey Kazakov, e-mail:
[email protected] )
Thank you very much!
Hope for mutually beneficial
cooperation!
+7 495 788-89-97
[email protected]
www.4sformula.ru