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PENNSYLVANIA Market Profile January 2014 PENNSYLVANIA Market 20.9 Million Potential Customers Market Size: $21.7 Billion Potential Market PENNSYLVANIA Market Ambit Energy is the Retail Energy Supplier (RES) Delivery Providers: • • PECO PPL Ambit Energy is the Electric Generation Supplier (EGS) Delivery Providers: • • • • • Duquesne Light Met-Ed Penelec Penn Power West Penn Power Ambit Energy is the Natural Gas Supplier (NGS) Delivery Providers: • • • • • Columbia Gas Peoples Natural Gas National Fuel Gas PECO Gas UGI Gas PENNSYLVANIA Market Account Description: • • • • • • • • • • PECO (gas and electric) & PPL – 10 digit number Duquesne – 13 digit number Columbia Gas – 8 digit number plus the number of units & check digit National Fuel Gas – 9 digit number People’s Natural Gas – 12 digit number Met-Ed – 20 digits Penelec – 20 digits Penn Power – 20 digits West Penn Power – 20 digits UGI Gas – 12 digit number Credit Checks are NOT required = NO Deposits Invoicing- Ambit Energy does not generate an invoice, the Customer will receive an invoice from their delivery provider. Invoice is divided into two parts: • Supply Charge (provided by Ambit Energy) • Delivery Charge (Incumbent) PENNSYLVANIA Residential Free Energy Our popular Free Energy Program has changed to give you more Free Energy – and more freedom! • Here’s the biggest change: No more clock! That means there’s no more deadline for gathering your 15 Customers, and no more deadline for replacing Customers! Just maintain 15 energized Customers in any month, and you earn a credit! And that doesn’t mean 15 payments; calculations will now be based on average daily energy cost, instead. You can get more Free Energy, and we can now accommodate all bill schedules • Free Energy referral credit is sent by: • • • • • • • • • • PECO (gas and electric) & PPL- Credit Duquesne- Check Columbia Gas- Check National Fuel Gas- Check People’s Natural Gas- Check Met-Ed – Check Penelec - Check Penn Power - Check West Penn Power – Check UGI Gas - Check • For more information: PowerZone > Business Tools > Consultant Tools > Free Energy Program FAQ. PENNSYLVANIA Product Types Pennsylvania Electric Product Plan(s) PECO, PPL, Duquesne, Met-Ed, Penelec, Penn Power, West Penn Power Rate ETF Pennsylvania Guaranteed Savings Plan Variable No Keystone Select Variable Variable No Ambit Certified Green North Central Variable Variable No PENNSYLVANIA Product Types Pennsylvania GAS Product Plan(s) Columbia Gas, NFG, Peoples Gas,PECO Gas & UGI Gas Rate ETF Pennsylvania Gas Guaranteed Savings Plan Variable No Keystone Select Variable Natural Gas Variable No PENNSYLVANIA PECO Product Budget Billing – eligible for supply portion, contact PECO for more information • Helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges Assistance Programs: • PECO Offers several ways to help customers who may have trouble paying their energy bills, or making changes toward energy efficiency. Here are just a few: • • • • • • • CAP Rate CARES Services LIHEAP Third Party Notification Program MEAF Community Outreach LIURP • Please refer to your incumbent for more information regarding assistance programs PENNSYLVANIA PPL Product Budget Billing – eligible for supply and delivery portion, contact PPL for more information • Helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges Ambit does NOT charge sales tax on the supply side in PPL territory Assistance Programs Not Accepted: • • • • • Low Income Energy Assistance Program (LIHEAP): A Federal program that provides assistance to individuals who are having trouble paying their electric, natural gas or other energy bills. OnTrack: special payment plan that offers reduced monthly payments, protection form shutoffs and debt forgiveness to residential customer who struggle with paying their bill Operation HELP: provides emergency financial aid to pay heating bills for families with financial hardships. Customer Assistance and Referral Services (CARES): designed to assist customers who have temporary personal or financial hardship that prevent the payment of their utility bill. Please refer to your incumbent for more information regarding assistance programs PENNSYLVANIA Duquesne Product Assistance Programs Accepted: • KeystoneHELP – This program enables homeowners to borrow money at low interest rates to purchase new Energy Star-rated appliances or to make home improvements that conserve energy • Please refer to your incumbent for more information regarding assistance programs Budget Billing – contact Duquesne Light for details • • • Power Outage: (412) 494-7000 Billing Issues: (412) 393-7100 http://www.duquesnelight.com • Helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges PENNSYLVANIA Columbia Gas Product Assistance Programs Accepted: • Please refer to your incumbent for more information regarding Assistance Programs Budget Billing – Customer must enroll through their delivery provider • Contact Columbia Gas for details • • (888) 460-4332 or (800) 537-7431 http://www.columbiagaspa.com/en/home.aspx • Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges PENNSYLVANIA National Fuel Gas Product Assistance Programs Accepted: • Please refer to your incumbent for more information regarding Assistance Programs Budget Billing – Customer must enroll through their delivery provider • Contact National Fuel for details • Outage (800) 444-3130 • Billing (800) 365-3234 • http://www.natfuel.com • Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges PENNSYLVANIA Peoples Gas Product Assistance Programs Accepted: • Please refer to your incumbent for more information regarding Assistance Programs Budget Billing – Customer must enroll through their delivery provider • Contact Peoples NaturalGas for details • Outage (800) 444-3130 • Billing (800) 365-3234 • http://www.natfuel.com • Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges PENNSYLVANIA Met-Ed Assistance Programs Accepted: • Please refer to your incumbent for more information regarding Assistance Programs Budget Billing – Customer must enroll through their delivery provider • Contact Met-Ed for details • 800-545-7741 • 800-544-4877 (Outage) • http://www.firstenergycorp.com/content/customer/met_edison.html • Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges PENNSYLVANIA Penelec Assistance Programs Accepted: • Please refer to your incumbent for more information regarding Assistance Programs Budget Billing – Customer must enroll through their delivery provider • Contact Penelec for details • • • 800-545-7741 800-544-4877 (Outage) http://www.firstenergycorp.com/content/customer/penelec.html • Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges PENNSYLVANIA Penn Power Assistance Programs Accepted: • Please refer to your incumbent for more information regarding Assistance Programs Budget Billing – Customer must enroll through their delivery provider • Contact Penn Power for details • • 800-720-3600 https://www.firstenergycorp.com/content/customer/penn_power.html • Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges PENNSYLVANIA West Penn Power Assistance Programs Accepted: • Please refer to your incumbent for more information regarding Assistance Programs Budget Billing – Customer must enroll through their delivery provider • Contact West Penn Power for details • • • 800-686-0021 800-544-4877 (Outage) http://www.firstenergycorp.com/content/customer/west_penn_power.html • Budget Billing helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges PENNSYLVANIA UGI Gas Assistance Programs • CAP Program – UGI Gas customer on the Customer Assistance Program (CAP) must remain with UGI Gas. Switching to Ambit will make the customer no longer eligible for CAP. Budget Billing – Ambit does not support budget billing for supply charges Contact UGI Gas • • 800-276-2722 www.ugi.com PENNSYLVANIA Small Commercial MarketsElectricity • • • • • • • Duquesne Light PECO PPL Met – Ed Penelec Penn Power West Penn Power Gas • • • • • Columbia Gas National Fuel Gas Peoples Natural Gas PECO Gas UGI Gas PENNSYLVANIA Small Commercial PENNSYLVANIA Electric Product Plan(s) Keystone State Commercial 12 Month Term * PECO, PPL, Duquesne, Met-Ed, Penelec, Penn Power, West Penn Power Rate ETF Term No Keystone State Commercial Variable Variable No Ambit Certified Green North Central Commercial 12-month * Ambit Certified Green North Central Commercial Variable Term No Variable No *Customers will roll over to variable plan when their term plan expires, unless a new term is selected. PENNSYLVANIA Small Commercial PENNSYLVANIA Gas Product Plan(s) Keystone Commercial 12 Month Term Natural Gas* Keystone Commercial Variable Natural Gas Columbia Gas, NFG, Peoples Natural Gas, PECO Gas & UGI Gas Rate ETF Term No Variable No *Customers will roll over to variable plan when their term plan expires, unless a new term is selected. PENNSYLVANIA Rates ALL RATES are listed in PowerZone Located in the Business Tools Tab > Advertising Tool Kit > Customer Flyers Please share this information with your organization and potential customers Thank you for your help in building the Pennsylvania market!