5.1

5.2

LEARNING OBJECTIVES

•

UNDERSTAND ETHICAL, SOCIAL, POLITICAL ISSUES RAISED BY INFORMATION SYSTEMS

•

IDENTIFY, APPLY MORAL DIMENSIONS OF INFORMATION SOCIETY *

5.3

LEARNING OBJECTIVES

• •

APPLY ETHICAL ANALYSIS UNDERSTAND ETHICAL PRINCIPLES FOR CONDUCT

•

DEVELOP CORPORATE POLICIES FOR ETHICAL CONDUCT *

5.5

MANAGEMENT CHALLENGES

• •

UNDERSTAND MORAL RISKS OF NEW TECHNOLOGY INCLUDE INFORMATION SYSTEMS ISSUES IN ETHICS POLICIES *

5.5

ETHICS

PRINCIPLES OF RIGHT AND WRONG USED BY INDIVIDUALS AS FREE MORAL AGENTS TO GUIDE BEHAVIOR *

5.6

MORAL DIMENSIONS OF THE INFORMATION AGE

• • • • •

INFORMATION RIGHTS & OBLIGATIONS PROPERTY RIGHTS ACCOUNTABILITY & CONTROL SYSTEM QUALITY QUALITY OF LIFE *

ETHICAL, SOCIAL & POLITICAL ISSUES INFORMATION RIGHTS & OBLIGATIONS POLITICAL ISSUES SOCIAL ISSUES PROPERTY RIGHTS & OBLIGATIONS ACCOUNTABILITY & CONTROL ETHICAL ISSUES INFORMATION & TECHNOLOGY INDIVIDUAL SOCIETY POLITY SYSTEM QUALITY

5.7

QUALITY OF LIFE

5.8

TECHNOLOGY TRENDS & ETHICAL ISSUES

• • • •

COMPUTING POWER DOUBLES EVERY 18 MONTHS ADVANCES IN DATA STORAGE ADVANCES IN DATA MINING TECHNIQUES ADVANCES IN NETWORKING *

5.9

ETHICS IN AN INFORMATION SOCIETY

• • • •

RESPONSIBILITY: Accepting costs, duties, obligations for decisions ACCOUNTABILITY: Assessing responsibilities for decisions & actions LIABILITY: Must pay for legal damages DUE PROCESS: Insures laws are applied properly *

5.10

ETHICS IN AN INFORMATION SOCIETY

• • • • •

ETHICAL ANALYSIS: IDENTIFY, DESCRIBE FACTS DEFINE CONFLICT, IDENTIFY VALUES IDENTIFY STAKEHOLDERS IDENTIFY OPTIONS IDENTIFY POTENTIAL CONSEQUENCES *

ETHICS IN AN INFORMATION SOCIETY

• • • • • •

ETHICAL PRINCIPLES: TREAT OTHERS AS YOU WANT TO BE TREATED IF ACTION NOT RIGHT FOR EVERYONE, NOT RIGHT FOR ANYONE (KANT) IF ACTION NOT REPEATABLE, NOT RIGHT AT ANY TIME (DESCARTES) PUT VALUE ON OUTCOMES, UNDERSTAND CONSEQUENCES INCUR LEAST HARM OR COST NO FREE LUNCH

5.11

*

INFORMATION RIGHTS

PRIVACY: Right to be left alone

5.12

• • • • •

FAIR INFORMATION PRACTICES (FIP): NO SECRET PERSONAL RECORDS INDIVIDUALS CAN ACCESS, AMEND INFORMATION ABOUT THEM USE INFO ONLY WITH PRIOR CONSENT MANAGERS ACCOUNTABLE FOR DAMAGE DONE BY SYSTEMS GOVERNMENTS CAN INTERVENE *

U.S. FEDERAL PRIVACY LAWS

GENERAL FEDERAL PRIVACY LAWS: FREEDOM OF INFORMATION ACT, 1968 PRIVACY ACT OF 1975 ELECTRONIC COMMUNICATIONS PRIVACY ACT OF 1986 COMPUTER MATCHING AND PRIVACY PROTECTION ACT OF 1988 COMPUTER SECURITY ACT OF 1987

5.13

FEDERAL MANAGERS FINANCIAL INTEGRITY ACT OF 1982 *

U.S. FEDERAL PRIVACY LAWS

PRIVACY LAWS AFFECTING PRIVATE INSTITUTIONS: FAIR CREDIT REPORTING ACT, 1970 FAMILY EDUCATION RIGHTS & PRIVACY ACT OF 1978 RIGHT TO FINANCIAL PRIVACY ACT OF 1978 PRIVACY PROTECTION ACT OF 1980

5.14

CABLE COMMUNICATIONS POLICY ACT OF 1984 ELECTRONIC COMMUNICATIONS PRIVACY ACT OF 1986 VIDEO PRIVACY PROTECTION ACT OF 1988 *

INTELLECTUAL PROPERTY

INTELLECTUAL PROPERTY: INTANGIBLE CREATIONS PROTECTED BY LAW TRADE SECRET: INTELLECTUAL WORK OR PRODUCT BELONGING TO BUSINESS, NOT IN PUBLIC DOMAIN COPYRIGHT: STATUTORY GRANT PROTECTING INTELLECTUAL PROPERTY FROM COPYING BY OTHERS FOR 28 YEARS

5.15

*

5.16

INTELLECTUAL PROPERTY

TRADE MARK: LEGALLY REGISTERED MARK, DEVICE, OR NAME TO DISTINGUISH ONE’S GOODS PATENT: LEGAL DOCUMENT GRANTING OWNER EXCLUSIVE MONOPOLY ON AN INVENTION FOR 17 YEARS *

NEW INFORMATION TECHNOLOGY: ACCOUNTABILITY, LIABILITY & CONTROL ETHICAL ISSUES: WHO IS MORALLY RESPONSIBLE FOR CONSEQUENCES OF USE?

SOCIAL ISSUES: WHAT SHOULD SOCIETY EXPECT AND ALLOW?

POLITICAL ISSUES: TO WHAT EXTENT SHOULD GOVERNMENT INTERVENE, PROTECT?

5.17

*

SYSTEM QUALITY: DATA QUALITY & SYSTEM ERRORS

ETHICAL ISSUES: WHEN IS SOFTWARE OR SERVICE READY FOR RELEASE?

SOCIAL ISSUES: CAN PEOPLE TRUST QUALITY OF SOFTWARE, SERVICES, DATA?

POLITICAL ISSUES: SHOULD CONGRESS OR INDUSTRY DEVELOP STANDARDS FOR SOFTWARE, HARDWARE, DATA QUALITY?

5.18

*

QUALITY OF LIFE

CENTRALIZATION VS. DECENTRALIZATION RAPID CHANGE: REDUCED RESPONSE TIME TO COMPETITION MAINTAINING BOUNDARIES: family, work, leisure DEPENDENCE AND VULNERABILITY COMPUTER CRIME & ABUSE *

5.19

5.20

QUALITY OF LIFE

EMPLOYMENT: trickle-down technology; reengineering job loss EQUITY & ACCESS: increasing racial & social class cleavages HEALTH RISKS *

5.21

QUALITY OF LIFE

• • • • •

HEALTH RISKS: REPETITIVE STRESS INJURY (RSI) CARPAL TUNNEL SYNDROME (CTS) COMPUTER VISION SYNDROME (CVS) TECHNOSTRESS: Irritation, hostility, impatience, enervation, fear VDT RADIATION *

5.22

MANAGEMENT ACTIONS: A CORPORATE CODE OF ETHICS INFORMATION RIGHTS & OBLIGATIONS PROPERTY RIGHTS & OBLIGATIONS ACCOUNTABILITY & CONTROL SYSTEM QUALITY QUALITY OF LIFE *

Connect to the INTERNET

5.23

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5.24