Transcript Infor EAM Overview - CISTECH

Infor EAM Overview
John Murphy
EAM Industry and Product Marketing
Copyright © 2008 Infor. All rights reserved. www.infor.com.
Proposed Agenda
 An overview of Enterprise Asset Management
 Infor EAM
 Asset Sustainability
 A closer look at Infor EAM
 Q&A
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Enterprise Asset Management
 Key characteristics
 Improving asset performance to reduce
downtime
 Operating assets at lowest possible cost
and environmental impact
 Extending asset life to avoid new capital
purchases
 Scheduling preventive maintenance to
prevent problems
 Tracking equipment according to federal
guidelines
 Implementing capital-saving processes
such as warranty management, labor
management and streamlined purchasing
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The Industry Benchmark for Manufacturing
Overall Equipment Effectiveness
 A product of Capacity (Performance), Availability and Quality
 Capacity Factor - The capacity factor of a manufacturing facility is the amount of
product that it produces over a period of time, divided by the amount of product it could
have produced if it had run at full capacity over that time period.
 Equivalent Availability - The availability factor of a manufacturing facility is the
amount of time that it is able to produce product over a certain period, divided by the
amount of the time in the period.
 Quality - The quality factor of a manufacturing facility is the amount of product produced
per unit consumed divided by the product produced utilizing 100% of the input.
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The Industry Benchmark for Manufacturing
Overall Equipment Effectiveness
OEE Factors
World Class
Availability
90.0%
Capacity
95.0%
Quality
99.9%
Overall OEE
85.0%
… these factors directly impact expense and net income!
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EAM and OEE
 Availability
 Reduce downtime
 Improve workforce productivity
 Reduce mean-time-to-repair through accelerated diagnosis
 Improve design through defect analysis
…
 Capacity/Performance
 Perform at designed speeds
 Following prescribed maintenance practices
…
 Quality
 Eliminate errors, anomalies
 Calibrate equipment to produce to appropriate specifications
 Ensure operation according to design
…
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Infor EAM:
Benefits / Value Proposition
 Improve operational efficiency
 Extend asset life
 Improve productivity
 Reduce maintenance labor costs
 Reduce inventory costs
 Inventory turns
 Carrying costs
 Critical spares
 Safety and compliance
 Improve transportation operations and maintenance
 Improve facilities operations and maintenance
 Manage and control energy consumption and emissions
 Streamline purchasing of maintenance and repair parts via e-commerce
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Expected savings
(Developed by Independent Research Groups)
 Increase operation efficiency
 Improve production capacity by 5 - 15% due to more efficient maintenance
 Increase equipment efficiency by 20%
 40% increase in production capacity through preventive maintenance
 Reduce maintenance budgets by 30% and production downtime up to 20 %
 Achieve up to 20% reduction in energy consumption and costs
 Reduce maintenance labor costs
 Reduce maintenance labor cost by 10 - 30% through better scheduling
 10% to 50% reduction in overtime achievable
 28.2% productivity increase
 25 to 50% decrease in contractor cost due to better planning
 Reduce inventory costs
 Inventory reduction of up to 25%
 Decrease maintenance material cost by up to 19.4%
Sources: industry benchmarks, A.T. Kearney, Grant Thornton, PWC, Gartner, ARC,
Tompkins, DOE, etc, etc, etc.
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Proposed Agenda
 An overview of Enterprise Asset Management
 Infor EAM
 Asset Sustainability
 A closer look at Infor EAM
 Q&A
9
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Customers
Manufacturing
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Fleet
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Public Sector
Pharmaceutical
Facilities
Infor EAM Products
Single Plant
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Multi-Site
Enterprise
Infor EAM
Infor EAM
Infor EAM
Business Edition
Business Edition
Enterprise Edition
& Asset
Sustainability
Edition
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Infor EAM Products
Company
Characteristics
1-3 Sites, <10 users
per site, smaller
workforce, mainstream
requirements
Key Requirements
 quick implementation
 advanced asset
management
 ease of use
Solution
Value Proposition
Customers
Infor EAM
Business
Edition
Best-in-class EAM, preconfigured to speed time-tovalue, provides path to grow,
low TCO, proven, easy to
use
McMaster-Carr, Pfizer,
Lear, Bradford,
Navasota Energy,
Pilot, Coroplast,
Cook’s, Barlow
Projects
Infor EAM
Enterprise
Edition
Best-in-class EAM, easily
extensible, standards-based
integration, industry-specific
functionality, proven, easy to
use
BAE Systems, Boeing,
Coast Mountain Bus,
Duke University,
Elcogas, FEMA,
Flextronics, Heinz,
GlaxoSmithKline,Kraft,
Foods, Marvin
Windows, ORNL,
Pfizer, SESCAM,
Staples, Wegmans,
Yoplait, Zeneca
Infor EAM
Asset
Sustainability
Edition
Same as previous,
More complete cost picture
(includes energy), reduce
energy costs, compliance,
improve brand, increase
customer loyalty, reach new
– environmentally aware –
market segments
Released April 1, 2008
Bentley College,
Hayes Lemmerz
 web architecture
 reporting
Multi-site to enterprisewide, medium to large
workforce, crosssystem business
processes, broad
asset portfolio
 sophisticated asset
management
 easily extensible and
integrated
 ease of use
 web architecture and
reporting
 low TCO
 Fleet, compliance,
calibration
Same as previous,
WAGES intensive,
high energy spend
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 same as previous
 reduce energy waste
 track, report, reduce
fugitive emissions
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Infor EAM Enterprise Edition Footprint
IT Assets
Fleet & Transportation
Manufacturing
Roadways &
Pipelines
Geo-Spatial
Assets
Buildings &
Facilities
EAM Solution
Footprint
Performance
Analytics
Databridge, Infor
SOA
Labor
Management
Purchasing
Preventative
Maintenance
MRO E-Catalog
Condition
Monitoring
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Work
Management
Service Requests
Material
Management
ERP Financials
Mobile
Typical Customer Results
 Premier Manufacturing Support Services saved $70,000 in warranty
claims in the first three months and 100% ROI in first year
 Coast Mountain Bus saved nearly $1 million in the first six months and
over $3 million in warranty claims in three years
 City of Wilmington saved over $70,000 annually in work orders and
technical support
 Clemson University reduced inventory discrepancies by 80%
 CEAT Aeronautical Testing Center reduced downtime by 50%
 Thomas’s Europe realized a 300% savings in maintenance
 Zeneca achieved 1,500 hours of additional production, worth £1.5M
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Proven
 Largest installed base of a solution in its class
 Listed in the Leaders Quadrant in the Gartner Magic
Quadrant for Enterprise Asset Management, 1H06
 Wide market acceptance
 Measurable ROI
Its functionality and technology remain
as robust as ever.
Kristian Steenstrup
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Bentley College
Quick Facts
 163 acres, 46 buildings, 1.6M sq. ft.
 128 full-time staff
 140,000 dorm inspection points
Challenge
 Labor intensive inspection process
 Strong quality of service emphasis on faculty and student body
 Protracted repair-to-billing process
 Significant energy spend
 30,000 work orders annually
 Located in Waltham, MA
“The Infor EAM support for Web services
enables the system to be configured to
offer role-based functionality, so different
people in our organization — and even
students — can use the system through
intuitive, user-friendly interfaces."
"We were able to receive Infor EAM
functionality very quickly in a limited
amount of time.”
Tom Kane
Director, Facilities Management
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Solution
 Infor EAM Enterprise Edition
 Infor EAM Advanced Mobile
 Infor EAM Asset Sustainability Edition
Results
 Streamlined inspection and maintenance process
 Eliminate over 2,000 data entry hours per year
 24% increase in trade productivity in 12-month period
 Expect 10% reduction in energy costs
 IFMA Award, Sightlines Best Practice Award
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Textron Automotive Company
Quick Facts:
 Auto parts manufacturer
 14,000 employees, 51
manufacturing facilities
Challenge
 Lost production impacts customer production schedules
 Single plant responds to 800 work orders per month
 Workforce scheduling
 Produces 3,000 parts daily for Ford,
Chrysler, Jeep, Mitsubishi
Solution
"When we receive some information
that a piece of machinery is
performing out-of-limits, we
immediately send it to the
engineers," van de Bongard says.
"They can analyze the latest
information versus the trends in the
database. If there is a problem, it
shows up easily. We can often catch
problems before they occur."
Fred van de Bongard
Maintenance Coordinator
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 Infor EAM Enterprise Edition
 Work management, scheduling, preventative maintenance
 Inventory management, reporting
Results
 Move from reactive to proactive
 Able to forecast problems using trending and analysis
 Optimized equipment performance
 Common view of operation, from plant floor to management
Copyright © 2008 Infor. All rights reserved. www.infor.com.
Proposed Agenda
 An overview of Enterprise Asset Management
 Infor EAM
 Asset Sustainability
 A closer look at Infor EAM
 Q&A
18
Copyright © 2008 Infor. All rights reserved. www.infor.com.
Infor EAM Asset Sustainability Edition
 Integrate energy into EAM
strategy to improve a
company’s overall
equipment operating
performance at the least
cost and environmental
impact
Maintenance
and Energy
Asset Sustainability
Spend Spend
($208B N.A. Commercial
&
Industrial Markets)
$208 Billiion N.A. Market
13%
Energy $
C&I Energy Spend
C&I Maintenance Spend
Maintenance
$
87%
4,475B kWh N.A. Energy Market
16,599B kWh World-wide Energy Market
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The Opportunity – Energy Consumption and Costs
 Commercial and Industrial
sectors responsible for most
 Energy is the single largest
indirect operating expense
Worldwide Consumption
 > 60% of O&M expense
 Classic EAM addresses only
25-30%
Infor EAM Asset Sustainability Edition addresses 85+%
of indirect operating costs
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Projected
The Opportunity – Emissions
 Energy generation is largest
single contributor to CO2
 CO2 comprises 63% of GHG
 Worldwide mandates
Worldwide Consumption
Desired /
Mandated
 Track and report
 Reduce below 1990 levels
 Financial consequences (e.g.
Kyoto)
 Federal and local governments
getting involved
Left unabated CO2 emissions is forecast to increase by 27.5% by 2020
U.S. Source: Dept. of Energy
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Projected
Current Situation: Operations and Classic EAM
World-class Operations
OEE Factors
World Class
Availability
90.0%
Capacity
95.0%
Quality
99.9%
Overall OEE
85.0%
What about energy consumption and emissions?
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Infor EAM Asset Sustainability Edition
Intuitive Actionable Information
G.A.S. Index = Availability * Performance *
Quality * Energy Efficiency
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Infor EAM Asset Sustainability Edition
Operating Performance vs. Energy Cost
Infor EAM Asset Sustainability Edition
Asset performance management can reduce energy consumption by 6% to 11%
These percentages have been established by international studies which indicate
that a company’s asset management operations would benefit from integrating
energy consumption into their asset management strategy.
Terry Wireman; Benchmarking Best Practices in Maintenance Management ISBN: 0-8311-3168-3
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Infor EAM Asset Sustainability Edition
Infor EAM
Asset Sustainability Edition
ENERGY
INTEGRATION
PROGRAM
FUGITIVE
EMISSIONS
MANAGEMENT
ALERT
MANAGEMENT
CO2
MANAGEMENT
PLANNING
iPROCURE
CONFIGURED
KPIs, Inbox,
Reports
Version
Infor EAM
8.3
ASE 8.3
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PROCUREMENT
ENGINEERING
Phase II
Proposed Agenda
 An overview of Enterprise Asset Management
 Infor EAM
 Asset Sustainability
 A closer look at Infor EAM
 Q&A
26
Copyright © 2008 Infor. All rights reserved. www.infor.com.
Asset Management
 Track history and detail cost
tracking
 Asset hierarchy with attached
documents
and drawings
 Serialized inventory
 Unlimited userdefined fields
 Set up preventive maintenance
schedules
 Warranty claim tracking
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Work Orders
 Create work orders for single or
multiple pieces
of equipment
 Assign priority and problem
codes
 Create based on standard work
orders
 Attach documents and pictures
 Capture complete internal and
external costs
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Preventive Maintenance
 Attach activities, resources, and
material lists
 Time-based and/or meter-based
preventive maintenance
 Ability to “nest” preventive
maintenance schedules
 Preventive maintenance routes
 Assign multiple equipment to a
preventive maintenance schedule
 Create inspections and record
results
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Purchasing
 Integrated with work order
functions to do “on-the-fly”
requisitioning
 Customizable purchasing
approval flow
 Ability to order parts or services
 Blanket purchase orders
 Purchase order receiving and
supplier returns
 Support for e-record and esignature
 Support for iProcure
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In Summary
EAM offers tremendous opportunity for
organizations seeking top performance
With “Effective Asset Management” you can achieve:
•Greatly reduced maintenance overhead
•Lean Maintenance means maximizing uptime,
yield, productivity, and profitability
•Near 100% uptime required for Lean Manufacturing
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Copyright © 2008 Infor. All rights reserved. www.infor.com.
Proposed Agenda
 An overview of Enterprise Asset Management
 Infor EAM
 Asset Sustainability
 A closer look at Infor EAM
 Q&A
32
Copyright © 2008 Infor. All rights reserved. www.infor.com.
Thank You!
 Contact Information
 [email protected]
 (617) 335-3264
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