Transcript The ANF Product Suite Version 2.75

The ANF Product Suite
Version 2.75
ANF Technologies, LLC
7/16/2015
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Image and Information Request Management
What is Image Request Management?
Requests for all types of Images
Checks
Statements
Invoices
Many types of request systems
Simple systems, such as, email or fax
Complex systems, such as, enterprise content management
ANF accepts the request and manages fulfillment
Automatic
Guides manual fulfillment
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Image and Information Request Management
What is Information Request Management?
Requests for all types of Information
Billing inquiries
Policy inquiries
Supporting documentation
Many types of request systems
Simple systems, such as, email or fax
Complex systems, such as, enterprise content management
ANF accepts the request and manages fulfillment
Guides manual fulfillment
Manages work allocation
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ANF Technology Modules
Integrated Job Manager and Distribution
ANF Job Manager
Accepts input from multiple systems
Manages fulfillment of requests
ANF Distribution
Accepts images from multiple systems
Distributes images through multiple methods
ANF Image Archive Interface
Any image archive
Legacy equipment (Microfilm)
ANF Utilities
ANF Remote Monitor
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Retrieve Images
from Archive(s)
Download Research
Request
Upload Request Status
ANF
Research System
(Web Express – ASI/6 – Vector – Custom)
Job Manager COMM Service
ANF Image Client
Send
Research
Request
Image Archive
Update
Request
Status
Statement/Document/
Data Archives (ATF –
XNET – DB2 –
OnDemand)
ASI//12/14/15/18
Archives
Customer
Service Workstation
ANF Job
Manager User
Interface
Legacy
Archive
Interface
ANF Pre-Distribution
Review
Output to
Print, Fax,
Email, Intranet
(Publish), CD
Distribution
ANF Job Manager
(LOCAL), Database
and File Server
ANF Job Manager
Microfilm
Scanners
Paper
Image Archive Scanners
ANF Image Archive Interface
ANF Out
View Images on
ImageExplorer/
Enterprise desktop
ANF Distribution
Data Flow
Image Flow
ANF Technology Integrated Request Management/Image Retrieval Environment
ANF Image Archive Interface
Image Archive Interface
Automatic job creation and submission
Asynchronous operation
Multiple Archive interfaces
Viewpointe
Imagesoft
View Direct (Mobius)
Web Services
Completely integrated with ANF
Dashboard view for tracking jobs
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ANF Server Applications
Provides automated support
Updates/reschedules requests
ANFJobUpdater.exe/Rescheduler.exe
Sends requests to image archive
Receives images from image archive
Obtains statements from archive(s)
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Site Specific Code
Categorizes incoming requests
DASD, Tape, Film, BIT, Statement
Acquires sequence number information
Using ASI/12 data
Using Web Service “Get Hit List”
Using ATF data
Determines archive location
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Download From Requester System
Download from requester system
User initiated (e.g., ASI62ANF.EXE)
ASI/6
Express Research
Vector
Kofile IAS
Custom system (AIM, WebIR, Envoy,…)
Upload to requester system
User initiated (e.g., ANF2ASI6.EXE)
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Mainframe Based Systems
Batch Download
Interprets download file
Acquires sequence numbers
Individual items
Range requests
Determines ANF Work Basket
Service Code
Date
Request size
Request SLA
Item Age
Request source
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Mainframe Based Request Systems
Automatic Statement acquisition
ASI/14
Other statement/document archive
XNET
View Direct (Mobius)
BIT process
Creates pseudo documents
Converts paper item sequence numbers
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Web Based Requesters
Dynamic real time request
ANF web service accepts request
information
ANF web service returns status response
Acquires additional information (sequence,
roll numbers, archive location, etc.)
Updates request status
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Vector
Batch Download
Interprets download file
Acquires sequence numbers
Individual items
Range requests
Determines ANF Work Basket
Service Code
Date
Request size
Request SLA
Item Age
Request source
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Vector
Automatic Statement acquisition
ASI/14
Other statement/document archive
Web Service based (e.g., XNET)
Truncated Items process
Creates pseudo documents
Converts paper item sequence numbers
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Custom systems (AIM, WebIR, Envoy,…)
Dynamic near real time request
File based API
ANF monitors a folder for requests
Images may also be received
Web service API
Request info received through a web service
Acquires additional information (sequence, roll
numbers, archive location, etc.)
As required
Updates request status
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ANF Job Updater
Updates request information with data from
distribution system
Request/Item status
INP = in process
PND = pending, has been submitted to Distribution
CPL = completed
UNA = unactionable, manually completed with no action
UNP = unprocessable, manually completed after
attempting to process
Completes job items marked for closing
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ANF Job Updater
Moves request items requiring manual
intervention to a manual queue
Resubmits BIT and Statement requests
after correction
Reschedules corrected or expanded
requests to new queue
Custom reschedule application
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Enhanced Security (Version 2.75)
Dual Authentication
Authenticated against
default Windows
Authentication Provider
Authenticated against ANF
User Table
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ANF Displays Startup Information
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ANF Job Manager User Interface
Permissions based on login ID
Configurable by group
Configurable by Individual
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ANF Job Manager User Interface
Create reports
ANF Report Designer
Print reports
Update Legacy Archives
ASI/12, ASI/14, ASI/15, ASI/18
ANF Roll Table (Microfilm)
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ANF Job Manager User Interface
Access Legacy Archives
ASI/12, ASI/14, ASI/15, ASI/18
Move items between Work Baskets
Add requests from other sources (Excel
spread sheets, Access tables, manual
input, statement reconstructions, etc.)
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Expanded Work Basket Functionality
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Working within a Work Basket
List view of
items
Request
Date
Sequence
Service code
Offsets
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Working within a Work Basket
Configurable tools
Configure functionality
Configure text
Look up sequence numbers
Locate and view statements
View the request details
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Sequence Number Lookup
Multiple sources
ASI/12
ViewPointe
Web Services
Multiple tools
View data
Update a request
single item
Large volume request
Print report
Submit as a new request
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Statement Lookup in Work Basket
Access existing archives
View Direct
ASI 14
Xnet
View statement as an image
Including form
AFP rendered as PDF
View statement as a text file
Allows full searching (primarily in reports) and editing
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Legacy Archive Interface
BIT Process / Cross Reference
Cross reference to obtain paper sequence
number from ECP or BIT sequence number
Dynamically create a pseudo document
replacement for truncated items
Cross reference for Teller items available
through ASI/15 interface
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Viewing Details in a Work Basket
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Legacy Archive Interface
ASI/15
View data
Incoming and Transit
Print data
Selected information
Create photo request
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ANF Distribution
ANF Out Service
ANF Server Component
Destination Printing
ANF Job Manager User
Interface
Automatic CD
Production
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ANF Server Components
Distribution Module (ANF Out)
Runs as a Windows Service on server
Multiple Instances
2 – 8 instances on one box
Multi threaded
Distribute images and receive images/data
through API simultaneously
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Destination Printing
Print requests anywhere in the
enterprise
Address determines routing
Mail Code
Limit by request size
Unlimited number of sites/printers
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Automated CD Creation
Automated interface to Rimage CD/DVD/Blu-Ray Writers
Add “static data” through configuration
Configurable label
Full color logo
Request data and disclaimer
Request automatically routed to CD/DVD Creation
Based on service (problem) code, requester and/or number of
pages
May be changed from print to Create CD in the Work Basket View
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Automated CD Creation
CD/DVD contains PDF file for ultimate compatibility
128 bit AES Encryption
Compatible with Acrobat Reader version 7.0 and above
Automatic password generation
Configurable to use any alpha-numeric characters and special
characters
Configurable Master password for HSBC use
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Automated CD Creation
ANF produces a Password Letter for
each CD created
May include logo
Configurable font and text
Redirection to a printer other than production
PDF searchable on any field in the annotation
or image
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Integrated Request View
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Integrated Request View
Select current or archived data
Select display order
Complete information on request/item
Browse view provides flexibility
Access images and distribution information
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Integrated View - Customer Service
Access images up to 90 days after distribution
Print the entire folder or individual images
Post images to user’s desktop
Fax images from Customer Service
Send the request to CD
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Integrated View – Distribution Info
Distribution Type
Print
Fax
CD
Publish
Email
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Integrated View - Customer Service
View Complete
Request Folder
Available in the
‘Distribution Info’
Add image or text
files
Add images/text
from other
sources
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Customer Service/Quality Control
Clicking View/Print opens the ANF
Image Viewer
Browse thumbnail view
Single image view
Folder view
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Distribute from the Desktop
Print to any printer on network
Including Enterprise Fax system
Send (email PDF)
Publish to the user’s desktop
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Edit or Add Images
Adjust brightness and contrast
Sharpen images
Remove excess dots
Highlight areas
Insert text, an image, a note, or an indemnification
Stamp
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On Demand CD/DVD Creation
Automated interface to Rimage CD/DVD Writers
Creates 1 or more CDs or DVDs from the request
Add “static data” through configuration
All features of the Automated CD/DVD Process
Select “Create PDF”
Completely searchable PDF file is created
PDF file sent to Rimage CD/DVD writer
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Customer Service
Search using any
criteria
Provide callers with
immediate information
Navigate within a
request or account
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ANF Image Clients (Legacy Support)
Microfilm scanners
Kodak i7300 Microimage Scanner
Canon MS series scanners
Fuji M-Drives
Minolta MS series scanners
Kodak DVR2400
Kodak IDW
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ANF Image Archive Interface
Checkworks EIB – Viewpointe
Manual job control
One step request image/receive image
Synchronous operation
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ANF Image Archive Interface
Image Archive FTP Client
Uses Checkworks Batch interface
Automatic job creation and submission
Asynchronous operation
Automatic job completion
Multiple Archive interfaces
Viewpointe
Imagesoft
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ANF Image Archive Interface
Simple batch process
Jobs created and submitted automatically
Simple listing submitted to internal process
Manual processing of images returned
Client formats images
Image quality adjustment
Images allocated to ANF Folders
Manual job completion
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ANF Image Archive Interface
ANF Pre-Distribution Review
Lights out faxing, posting and remote printing have inherent
security risks
Simple transposition of a number could cause privacy or
security issue
Accuracy of fulfillment
ANF routes completed requests for review
Based on distribution type
Based on source or service code
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ANF Pre-Distribution Review
Request Data displayed for
comparison to image
Annotation options
Redaction
Addition of text, stamp, …
Add indemnification stamp
Sorry Documents
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ANF Remote Monitor
Monitors ANF Distribution
Pending folders
Pending faxes
Monitors ANF Job Manager
Outgoing jobs
Incoming jobs
COMM Service
Updater
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ANF Remote Monitor
Monitors number of items
Compares current status with previous
status
Monitors age of items
Displays ANF error messages
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ANF Remote Monitor
Configurable parameters
Test frequency in minutes
Oldest file allowed in minutes
Set days the monitor runs
Set hours of operation
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ANF Remote Monitor
Multiple alert methods
Up to 3 email addresses
Text message to cell
Play an alert sound
Flash window
Log status/errors
Can be monitored by other systems
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Thank you for your attention
For more information please contact
THOMAS WILLIAMS
7/16/2015
330.350.1241
[email protected]
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