Transcript Slide 1

"Business Strategies to Manage Safety and
Quality: CAMC's perspective".
Presentation to the Transport Canada 2009 Safety Management Systems (SMS)
Information Session
Vancouver, British Columbia
November 25-26, 2009
Robert Donald
Executive Director
1
• What is a Sector Council?
• Canadian Aviation Maintenance Council
– Training/Skills Development
• Curricula, Accreditation, Certification, Occupational
Standards etc.
– Demographics/critical skills shortage
2
CAMC Accreditation
• Ensures Training Organizations have an integrated and
standardized approach to training, which is documented
in their TCM and demonstrated during the audit process.
Every aspect of the training program is examined:
> Program Content
> Tools & Equipment
> Resources
> Record Keeping
> Facilities
> Advisory Committee
> Administration
> Quality System
> Faculty Qualifications and Evaluation
> Faculty Professional Development
> Management and Organizational Structure
Industry values and recognizes accredited training
organizations.
3
CAMC’s Accredited Training Institutes
Post-Secondary – 21 Programs – 23 Institutions
4
CAMC’s Secondary School Programs
24 AMOP High Schools – 8 Provinces, 2 Territories
Air Cadet League of Canada – Across Canada
5
CAMC Certification
• Provides National recognition of overall competencies
and capabilities
• Establishes minimum professional occupational standard
• Provides credibility, credential and proof of qualifications
• Enables portability of qualifications
• Facilitates the employer’s recruitment process
• Increases employer and public confidence
• Promotes professionalism within the industry
6
CAMC – 26 Industry Occupations
Using technical committees of experts and practitioners from all sectors of the
industry, CAMC developed the national occupational standards with industry:
•Aircraft Gas Turbine Engine Repair
and Overhaul Technician
•Aviation Painter
•Aircraft Interior Technician
•Aviation Special Processes
Technician
•Aircraft Maintenance Technician
•Aviation Welding Technician
•Aircraft Propeller Systems Technician
•Avionics Maintenance Technician
•Aircraft Reciprocating Engine
Technician
•Aircraft Simulator Technician
•Aerospace Materials Specialist
•Aircraft Structures Technician
•Electrical/Electronics/Instrument
Component Technician
•Aviation Machinist
•Aviation Maintenance Inspector
•Aviation Mechanical Component Technician
•Aviation Non Destructive Inspection
Technician
•Aircraft Refueller
•Aviation Ground Services Attendant
•Aircraft Mechanical Assembler
•Aviation Maintenance Manager
•Composite Fabricator
•Aircraft Structures Assembler
•Electrical/Electronic Assembler
•Quality Assurance Manager
•Quality Systems Auditor
Standards in RED are recognized by Transport Canada Ref: Airworthiness Notice C009 for personnel
working in an Approved Maintenance Organization (AMO).
Transport Canada recognizes CAMC logbooks and curricula for the Standards in GREEN. 7
2007 > 2017 Canadian Labour Characteristics
(# of employed individual over 25 years old)
4.5
4
40% of employees
will be over 55, by
2017
3.5
3
2.5
2
1.5
1
0.5
0
25-34
35-44
45-54
2007
55-64
2017
65 & over
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Aviation & Aerospace HR Forecast
200
200
180
160
152
141
140
120
93
100
80
60
40
20
Current
(2006)
Attrition
(2006-20)
Requirement
(2020)
Shortage
(2020)
0
Our industry is experiencing an unprecedented skilled-worker shortage.
Over 12,000 people per year, will need to be hired in the next 12 years,
to supply the required level in 2020.
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International Data: ICAO/IATA
Pilot and Training demand
2018
2026
Total new pilots – (additional aircraft
and retirement) needing ab-initio
training
207,600
352,900
Total new pilots needing transition
training on replacement aircraft
59,930
122,700
Maintenance demand
2018
2026
Total mechanics needed for additional 247,100
aircraft
420,000
Total mechanics including retirement
739,000
405,500
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CAMC Priorities
1.
Working with new segments of the industry – in partnership
with other associations and organizations – to develop human
resources solutions.
2.
Stakeholder engagement with;
•
Corporate
•
Colleges and ATO’s
•
Individual members
•
Regional and National Associations
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Priorities
CAMC’s Mission Statement
To develop, promote and administer a comprehensive
and effective human resources strategy for the
Canadian aviation and aerospace industry.
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Priorities
Board of Directors
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Active Projects
Aviation and Aerospace Technician Short Course(s) Study
Safety Management Systems
Airport Occupation Rationalization
Pilots Sector Study
CAMC/CADA “Supply Side” Data
Career Focus IV
Skilled Workforce for the Future (Youth)
Recently Approved Projects
Commercial Pilot Occupational Standards
AMT Curriculum Update
Pending Projects
Composite Fabricator Curriculum Development
Mature Workforce Retention Strategy
Transition and Student Workforce Issues
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Safety Management Systems
• Phase 1: Information gathering, analysis and
mentoring program design and delivery
Between January 7 and March 5, 2009, 408 Aviation and
Aerospace industry members interested in learning the
benefits and implementation concepts common to all
safety management systems attended 20 mentoring
workshops that were held across Canada.
• Phase 2 & 3 : Design and develop bilingual SMS
learning content and evaluation tools
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SMS Project - Phase 2 & 3 Deliverables
• CAMC will engage in the development and
production of learning tools and evaluation tools
for all levels of employees
• Produce and translate learning product material
• Informing/awareness/facilitation SMS into the
work place
• Identification of delivery agents and partners
• Development of evaluation tools to ensure
continuous improvement and relevancy
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CAMC Quality Assurance Standards
CAMC has developed two new occupational
standards which will help companies implement
Quality Assurance throughout their organization.
– Quality Systems Auditor
– Quality Assurance Manager
SMS compliance is a sub set of overall quality
assurance
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Quality Assurance Manager
This occupational standard encompasses a cross-section of tasks performed
by Quality Assurance Managers working in manufacturing, maintenance and
aircraft servicing environments in the aviation and aerospace sectors.
The responsibilities of Quality Assurance Managers include:
 Communicating
 Supervising
 Implementing plans and policies
 Implementing regulatory requirements and industry standards
 Prioritizing
 Scheduling
 Budgeting
 Allocation human and material resources
 Monitoring conformance and compliance to regulations, standards and
policies
 Monitoring/managing product conformance
 Organizing
 Leading, coaching and mentoring
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Quality Systems Auditor
The responsibilities of Quality Systems Auditor include:
 Preparing and planning audit programs and audits
 Conducting audits
 Leading, coaching and mentoring
 Implementing regulatory requirements and industry
standards within audit programs
 Prioritizing
 Scheduling
 Budgeting
 Allocating human and material resources
 Determining conformance and compliance to regulations,
standards and policies
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Quality Assurance
SMS requires companies to develop an auditing process in
order to check the validity and effectiveness of their operational
oversight.
Quality assurance is a crucial element of a safety management
system. CAR 406.102, once it comes into force, will state that
"the holder of an operator certificate issued in respect of a flight
training unit that operates an aeroplane or a helicopter shall, in
order to ensure that the activities carried out under the
certificate continue to be effective and to comply with these
Regulations, establish and maintain a quality assurance
program.
Other operations have an equivalent regulatory requirement
• CAMC is currently working with industry experts and “launch
customers” on the training materials and procedures
• The first training session will be for a 705 carrier, December
1 – 4, 2009
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CAMC will be working with National and
Regional Associations to develop customized
materials for different segments of the
industry.
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Thank You
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