Transcript Document

Step 4
Objectives of Step 4
• Set goals
• Create action plans
• Program review
LIONS CLUBS INTERNATIONAL
CLUB EXCELLENCE PROCESS
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Excellent Characteristic Review
Can you recall the 5 characteristics
of an excellent club?
1.
2.
3.
4.
5.
Service-minded
Good communication
Strong membership program
Retention of members
Effective leadership and club
operations
LIONS CLUBS INTERNATIONAL
CLUB EXCELLENCE PROCESS
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Goal Setting
Effective Goal Statements
• Specific
• Measurable
• Actionable
• Realistic
• Time bound
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CLUB EXCELLENCE PROCESS
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Sample Goal Statements
•
•
•
•
•
Service - Complete a new service project in June
Communication - Create and distribute press
releases for three club events by May 1 of this year
Membership - Recruit five new members by April 15
of this year
Leadership - Train new club officers before they take
office
Club development - Have an agenda at every
meeting this year
LIONS CLUBS INTERNATIONAL
CLUB EXCELLENCE PROCESS
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Group Activity
With a partner, create goal statements for each area
of improvement you found in the How Are Your
Ratings? survey.
Action plan
Effective Action Plan
• Be specific
 Who, what, when,
how …
• Sequential actions
• Milestones for
celebration
LIONS CLUBS INTERNATIONAL
CLUB EXCELLENCE PROCESS
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Action Plan Content
• What action will be done?
• Who will be involved or responsible?
• What resources are needed?
• When will it be completed?
• How will we know it’s done; or how will we
see results?
LIONS CLUBS INTERNATIONAL
CLUB EXCELLENCE PROCESS
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Sample Action Plan
What?
Who?
Resources?
When?
Results?
(action steps)
(person responsible)
(what is needed)
(what is the
deadline)
(how do we know
it’s complete)
Recruit 5
new members
All Lions
Brochures
and posters to
hand out
April 15,
2010
When 5
people turn in
an
application
Train new
club officers
before they
take office
Current
officers
Club officers
manual
July 1, 2010
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CLUB EXCELLENCE PROCESS
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Group Activity
With a partner, take one
of the goal statements
you plan on presenting
to your club and develop
an action plan.
Apply What You Learned
• Decide as a club which goals and
corresponding action plans you can
complete.
• Create your excellent club!
LIONS CLUBS INTERNATIONAL
CLUB EXCELLENCE PROCESS
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Program Review
Program Review and Wrap-up
• Why are we here?
• Community needs
• Excellent characteristics
• Improving effectiveness
• Club ratings
• Survey and questionnaire review
• Goal setting
• Action planning
LIONS CLUBS INTERNATIONAL
CLUB EXCELLENCE PROCESS
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Any Questions?