Transcript Sample Title Slide Standard Template

Symantec Endpoint Protection 11.0
Update and Review
Endpoint Security Group
September 2008
Agenda
1
New features and improvements in SEP MR2/MR3
2
NEW! Third Party SEP Research Results
3
Upsell/Cross-sell Opportunities
4
Selling Tips and Resources
5
Q&A
2
Symantec Endpoint Protection MR2
• Applications
•
•
•
•
Windows 2008 support (client)
Windows Vista SP1 support (client)
MSFT NAP Framework
Enhanced Device Control Support
• Performance
• Fixed port leaks
• Optimized/fixed disk space utilization (LiveUpdate, database, AV Logs)
• Reduced CPU utilization
• Client communication speed improvement
• Functionality/Usability
• Stability
–
Reduced the amount of crashes and errors that appear
on the screen
• Communication and Connectivity
–
Improved communication between SEPM and SEP client
•Resolved inconsistent scanning of files on SEP
client
• Improvements to SEPM console home page
include all charts displayed properly, all agents and
agent status appear correctly
• Fixed site and agent replication issues
• Fixed ClientRemote Utility
• Optimized creation of group folders so that they
can be created in a timely manner
• Optimized performance of Active Directory
synchronization to avoid database deadlocks
• Minimized boot time on SEP client by optimizing
Symantec processes during startup
• Device control enhancements that permit more
specific granularity of choices i.e. Vendor Device ID
3
SEP 11.0 Maintenance Release 3
(MR3) enhancements
4
Boot Time
• Significant boot time
impact improvement
• Utilize persistent cache of
known good files between
reboots
• Delayed loading of
definitions reduces memory
usage by 60MB when not
on-demand scanning
• Reduced On Disk Footprint:
284MB
• Less disk I/O
• Reduced thread count
500.00
400.00
300.00
200.00
100.00
0.00
SCS 3.1.6 SEP MR0 SEP MR1 SEP MR2 SEP MR3
Comparisons based on Symantec internal tests on a test system of 1.0 Ghz CPU and 256MB RAM.
Competitive Boot Time
120
Symantec
Endpoint Protection 11.0 MR3 - BETA
100
Trend Micro
OfficeScan 8.0 - Evaluation
McAfee
Total Protection of Endpoint Evaluation
80
• McAfee VirusScan Enterprise 8.5i
• McAfee AntiSpyware Enterprise 8.5
• McAfee HIPS 7.0
• McAfee SiteAdvisor 1.5
60
40
20
0
Windows XP SP 3
256 MB RAM / 1 GHZ
Windows XP SP3
1 GB RAM / 1.86 GHZ
Comparisons based on Symantec internal tests using competitive trialware for the products referenced above .
Application Load Time
20
Symantec
Endpoint Protection 11.0 MR3 - BETA
18
Trend Micro
OfficeScan 8.0 - Evaluation
16
14
McAfee
Total Protection of Endpoint Evaluation
12
• McAfee VirusScan Enterprise 8.5i
• McAfee AntiSpyware Enterprise 8.5
• McAfee HIPS 7.0
• McAfee SiteAdvisor 1.5
10
8
6
4
2
0
Microsoft Word
Microsoft Outlook
Comparisons based on Symantec internal tests using competitive trialware for the products referenced above on a test system of 1.0 Ghz CPU and 256MB RAM.
Website Load Time
9
Symantec
Endpoint Protection 11.0 MR3 - BETA
8
Trend Micro
OfficeScan 8.0 - Evaluation
7
McAfee
Total Protection of Endpoint Evaluation
6
5
• McAfee VirusScan Enterprise 8.5i
• McAfee AntiSpyware Enterprise 8.5
• McAfee HIPS 7.0
• McAfee SiteAdvisor 1.5
4
3
2
1
0
yahoo.com
google.com
Comparisons based on Symantec internal tests using competitive trialware for the products referenced above on a test system of 1.0 Ghz CPU and 256MB RAM.
Improved Management Server
Performance
• Utilizes a new delta creation process called X-Delta.
• Typically delta creation takes seconds instead of minutes (as was
the case with MR2 and previous).
• Managed clients must be running MR3 also for this X-Delta
process to work.
• Previous process (mdef25builder )is still present and utilized for all
preMR3 managed clients.
Symantec Endpoint Protection 11.0 – MR3 and Beyond…
9
SEPM Performance MR3 vs. MR2
45
40
35
30
25
20
15
10
5
0
1
9
17
25
33
41
49
Time(s)
57
65
73
81
89
97
105
Significant reduction in resource usage during delta content creation
Example shows a one month delta being created
Symantec Endpoint Protection 11.0 – MR3 and Beyond…
10
SEPM Performance MR3 (X-Delta) vs
MR2
Significant speed
improvement…
Smaller delta sizes in
certain cases…
Symantec Endpoint Protection 11.0 – MR3 and Beyond…
11
Content Download Randomization
• Content download more
virtualization friendly.
• Configurable option to randomize
when client will pull content from
SEPM after it is available on the
server.
• Ensures less chance of heavy
disk I/O due to the SEP client on
different VMs loading new
content at the same time.
Symantec Endpoint Protection 11.0 – MR3 and Beyond…
12
GUP Enhancements
• Control # days content is stored
• Control amount of disk space used
on client
• Configure client to never bypass
GUP
–
Configure the hours and days clients will
wait for GUP until the download directly
from SEPM
–
Configure client to never bypass so that
traffic is minimized
• Increased Scalability of client to
GUP ratio
Symantec Endpoint Protection 11.0 – MR3 and Beyond…
–
Now officially supports up to 1000 clients
–
Configurable thread pool used to serve
clients (10-1000)
13
Granular Roles Administration
• Allows admin to have control over
specific policies
• AntiVirus and AntiSpyware
• Firewall
• Intrusion Prevention
• Application and Device Control
• Centralized Exceptions
• Host Integrity
• Policies not selected, will not appear
in UI
• All policies enabled by default
• Policies filtered in Clients and Policy
Library
Symantec Endpoint Protection 11.0 – MR3 and Beyond…
14
IIS custom website now utilised by
default
• More secure because we only enable
the options we need.
• Previous website (IIS default)
enabled many options, was more
prone to vulnerability and attack.
• Custom helps avoid conflicts with
other apps or specific configuration
which are used with the default
website.
Symantec Endpoint Protection 11.0 – MR3 and Beyond…
15
Symantec Endpoint Protection MR3
• LiveUpdate in SEPM
•
Automatic download of new releases to the SEPM console via
LiveUpdate!
• Virtualization Support
•
Randomize Client connections to SEPM for obtaining Content
Updates
• Scalability Controls
•
Group Update Provide modifications
• Other
•
•
SNAC trialware now included!
Fixes 160+ bugs!!!
16
MR3 Beta Customer
“ Great news… I have created a Pilot group on the management
server … We have heard great feedback at this point. Pre MR3
reports of 30 minutes from startup to usability to presently not
even noticing it is running at startup are good signs..
Additionally, sluggishness during full scans has dropped
dramatically… I would like to pilot a larger group on the MR3 but
for now, I am getting very positive feedback…”
•US Financial Services company specializing in tax services
17
The Tolly Group:
Impact on Office Productivity
18
Productivity Impact
• Highlight Symantec’s strengths vs. McAfee
– Less impact on typical office usage
– Faster open and save time for Word and PowerPoint
• The Test
– Symantec Endpoint Protection11.0 vs. McAfee Total Protection for
Endpoint bundle
– Measure time to open and save 5MB Microsoft Word file
– Measure time to open and save 20MB Microsoft PowerPoint file
• The Result
– Better Open and Save times when compared to McAfee
19
Productivity Impact
Microsoft Office 2007/Vista File “Open” Times
Time (seconds)
(Increase Over Unprotected System)
Source: The Tolly Group – Symantec Endpoint Protection vs. McAfee Total Protection for Endpoint Page 1 (08/2008)
Productivity Impact
Microsoft Office 2007/Vista File “Save/Close” Times
Time (seconds)
(Increase Over Unprotected System)
Source: The Tolly Group – Symantec Endpoint Protection vs. McAfee Total Protection for Endpoint Page 1 (08/2008)
Upsell/Cross-sell
Opportunities
22
Option 1
Competitive Displacement: Solution
Option 2
Symantec
Endpoint Protection
Symantec
Multi-tier Protection
+
Symantec Network Access
Control Starter Edition
+
Symantec Network Access
Control Starter Edition
Up to 50% savings
off of MSRP
• Includes lic. & 1 year
maintenance
• Single Comp UG SKU
• Live now
Up to 50% savings
off of MSRP
• Includes lic. & 1 year
maintenance
• Single Comp UG SKU
• Live now
23
Up selling Customers to SMP
Symantec™ Multi-tier Protection 11.0
•
•
•
•
•
•
Symantec Endpoint Protection 11.0
Symantec AntiVirus for Macintosh & Linux
Symantec Mail Security for Domino & MS Exchange
Symantec Mobile AntiVirus for Windows Mobile (NEW!)
SMS 8300 Software Subscription (AV & AS) (NEW!)
Premium Antispam (NEW!)
Heterogeneous protection for larger organizations
Symantec™ Multi-tier Protection
Small Business Edition 11.0
Symantec Endpoint Protection 11.0
Symantec Mail Security for MS Exchange
Symantec AntiVirus for Macintosh 10.2 (NEW!)
Premium Antispam (NEW!)
Windows based protection for smaller
organizations (but not limited to them)
24
The Big Draw SEP –
Competitive Showdown Promotion
• Products eligible
– SEP and SMP products
• Add on rewards for:
– Competitive displacement SEP/SMP
SKUs: extra $250
– Adding SNAC: extra $100
• Express, Academic, Government and
Rewards Buying Programs
25
Resources and Next Steps
26
MR3 Resources available
Partner ToolKit
• Technical and
sales training
• How to get
product support
from Symantec
• How to install and
Deploy Endpoint
Protection
• Best practices
• Where to find
more valuable
resources
http://go.symantec.com/endpoint_protection_mr2
Migration Assistance online
http://www.symantec.com/enterprise/support/endpointsecurity/migrate/index.jsp
Symantec Technology Network
www.symantec.com/stn
Endpoint Security
29
Sales Tools
• PartnerNet
– Datasheets, Quickstart Guides, licensing guides, trainings, sales
scripts, FAQ, cross sellers, presentations, and more!
– SKU Generator
– Sales and Technical Webcasts
– MR3 Page: http://go.symantec.com/endpoint_protection_mr3
• Symantec.com: Partners
– http://www.symantec.com/partners/index.jsp
• SMB Resources
– http://www.symantec.com/partners/smb_resources/index.jsp
• Symantec University
– http://www.symantec.com/partners/training/index.jsp
Presentation Identifier
Goes Here
30
Additional Tools & Resources
• SEP Installation & Migration Site
– http://www.symantec.com/business/support/endpointsecurity/mi
grate/
• New Installation & Deployment Flash Tour
– http://www.symantec.com/business/products/multimedia.jsp?pci
d=2241&pvid=endpt_prot_1
31
Next Steps
• Ensure your SMB customers know about the
improvements in MR2 and MR3
• Download the MR3 Toolkit for all sales and technical
materials
• Use the resources available from Symantec to make
selling to all your customers easy!
32
QUESTIONS
ANSWERS
33
BACKUP