Transcript Organizational Environment

Atlantis….The Legend
** Pictures had to be deleted to fit
online
3 Girls and A Baby plus one
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Team members:
 Ana Garces
 Thomas Smith
 Molly Matel
 Kelli Crubaugh
 Alec Smith
KERZNER
INTERNATIONAL
Strategy/Mission Statement:
“Blow away the customer”
Sustain Bottom Line Performance
Company Overview
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Kerzner International Limited is a resort
company based in The Bahamas which develops
and manages premier resort and casino
properties.
Founded in 1964 by Sol Kerzner
Locations
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Currently operates resort hotels and or casinos
in The Bahamas, the Indian Ocean, and Dubai.
As well as earns income based on the gross
revenue of the Mohegan Sun Casino Resort in
Connecticut
Kerzner Properties
BAHAMAS
*Atlantis, Paradise Island
Nassau, Bahamas
*One&Only Ocean Club
Nassau, Bahamas
MEXICO
*One&Only Palmilla
Cabo San Lucas, Mexico
MALDIVES
(about 600 mi. SW of the southern tip
of India)
*One & Only Maldives at
Reehti Rah
*One&Only Kanuhura
Lhaviyani Atoll
MAURITIUS
(Indian Ocean- 1,200 miles off SE
coast of Africa)
*One&Only Le Saint Géran
*One&Only Le Touessrok
*Sugar Beach Resort
*La Pirogue
*Le Coco Beach
DUBAI
*One&Only Royal Mirage
Jumeria Beach
AFRICA-COMING SOON
LATE 2007
*One & Only Cape Town
One & Only
Corporate Overview
“One&Only is a guarantee that each of our
hotels will provide a distinctive and unique
experience” –Butch Kerzner, chairman of
One&Only.
• Brand built on experience, which they
believe makes them better than anyone else
at understanding the business
• * Five star- deluxe end of the market
Current Leaders
Sol Kerzner:
 Founder, Chairman
 Started working in family’s café. Qualified as an accountant and
worked with family- Duban Hotel Business
 Full Time Hotel Employee in his late 20s
 Decided to start a business of his own
 Greatest Achievement: Sun City Resort in late 1970s.
 “Visionary of the destination business who pretty well invested
the concept of integrating resorts with casinos”
 Published books- “Search of Excellence in Project
Management”
 20% of Kerzner International is in the Kerzner
Family’s hands
 Awards
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Current Leaders
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Butch (Herald) Kerzner
Son of Sol Kerzner, and now
the CEO of Kerzner- since
2004
Has obtained a Stanford MBA
Joined with father when he was
27 years old
Handles all the companies
finances, operations, and
marketing functions
Leadership Style
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“Doesn’t build companies, he changes nations” – talking about
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Sol Kerzner
Loyal to those who work for him
Hardworking, dedicated
Effective management characteristics
To be successful, you must be dynamic
and flexible rather than static and rigid.
Balance tasks and relationships
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Butch vs. Sol
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Butch gives a “safer”, more corporate face, is detailed, neat,
and stable
Butch is trying to not be like his father- “if you copy what
someone else is doing, you set yourself up for a fall”
Vision
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To include gaming ventures in the UK and a
mega-resort for Europe, Middle East, and
South East- like the “Next Atlantis”
Would like to go to the Orient- China- in 5 or
10 years
Strategic Management
Leading Developer & Operator of
Luxury resorts and gaming properties
worldwide.
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Gaming Business is focused on
owning, Developing or Managing casino
properties.
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Attractive Markets
oDevelopment & Operating expertise
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Strategic Management Cont’d
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Luxury Resort Hotel
business consist of
premier properties,
primarily in located in
the Five-Star, deluxe
end of the Resort
Market.
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The Bahamas
Mauritius
Dubai
The Maldives
Mexico (One & Only)
Charities
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10 Million to local charities
program
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Culture
Health
Sports
Community Groups
1.2 Million to Family Parks
1 Million to the Bahamas National AIDS
Organization Structure& Design
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Work Specialization
♠Casino Workers, Hotel Workers, Grounds &
Maintenance, Marine Biologist, ext…
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Departmentalization
♣Housekeeping, Accounting, Casino,
Biologist, Grounds & Maintenance, ext…
Chain of Command
♥Frontline workers -> Dept. Heads -> GM
Organizations Structure & Design
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Span of Control
♦ Wide, More efficient the organization.
♠ 2nd largest employer in Bahamas
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Centralization
♣ Sol Kerzner, his imagination is basically law.
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Formalization
♥Provide employees w/ advancement oppt. & with
hard work & commitment to excellence.
Competition
“We are the one and only of our kind,
we have no competitors”
- Representative at headquarters
Stock
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Get Hyperlink to Internet site for Stock
Exchange Info on Kerzner Int.
Organizational Environment
• All locations in warm, tropical climates
• This brings about a relaxed atmosphere
• Kerzner is trying to put out an image, a
statement
• Elite, exotic environments
Image They Are Trying To Get Across
Statement they don’t want to make
Who does this appeal to?
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Kerzner Intl provides an environment that appeals to
high class families or couples looking to get away
for:
 Romantic getaways
 A cultural experience
 Or simply getting away from life for a while
Atlantis Paradise Future Plans
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$1 Billion in Atlantis
Phase III
Aug. 2005-Marina
Village (shop till you drop)
Royal Towers + 600
luxury All-Suit rooms
Beach Condos- 400
units
New Convention
Center-200,000sq.ft
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New Water Attractions
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Tropical jungles
Underground rivers
Above ground rapids.
Dolphin Experience (30)
Mandara Spa- Double in
size
Nobu & Bobby Flay’s
Mesa Grill.
Future Plans cont…
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Location: Dubai
Opening Date: End of 2008
Sticking to their core value to “Blow away the
customer”
Atlantis, The Palm, Dubai
Tropical climate = Tropical culture
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Having a tropical environment to be based in means
that you must have a tropical culture as well.
Ana will now discuss Kerzner’s unique culture.
Organization’s Culture
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Unique
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Well positioned
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New
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Outstanding design
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Distinctive experiences
Company’s Gaming business
“Focused on owning, developing or managing
casino properties in attractive markets where it
can capitalize on its development and
operating expertise”.
Employees
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Strive to have only the best employees
Committed to attracting and retaining the best
people
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Interested in employees success
Opportunities of promoting within the
organization
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Benefits
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Medical
Dental
Vision
Paid life insurance
Long/Short term disability
Discounts
Paid Holidays
Paid Vacations
Communication and Information
Technology
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Sol and Butch- Telephone daily
Summary
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Overview
Properties
Leaders
Leadership style
Future Plans
Strategic Management
Charities
Organizational Structure
Stock
Organizational Environment
Organizational Culture
References
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Atlantis Paradise Island, Bahamas, Accommodations, Casino, Activities, Photo
Gallery, and the Bahamas. Retrieved March 23, 2006, from
http://www.atlantis.com/
Copeland, Samantha. (2004, Summer). 'Leadership' A Pre-requisite for
Success. Project Magazine, Volume 5 Issue 2.
International Guild of Hospitality & Restaurant Managers, Kerzner International
Limited. Retrieved March 23, 2006, from
http://www.hospitalityguild.com/Financial/Casinos/Kerzner.htm
Kerzner International. Properties and Investor. Retrieved March 27, 2006, from
http://www.kerzner.com/
One and Only. Retrieved March 25, 2006, from
http://www.oneandonlyresorts.com/flash.html
Roberts, Clifford. (2001, December). Gamble With Your Head Not Your Heart.
Hotel and Restaurant News. Retrieved March 22, 2006, from
http://www.hotelandrestaurant.co.za/news/2001/december/casino.asp
Rock, Matthew. (2003, October). COVER STORY: Life after Sol. Real Business.
Retrieved March 23, 2006, from
http://www.realbusiness.co.uk/showdetail.asp?ArticleID=2540
Any Questions???