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Sustainable Finances: transparency, sustainability and accountability Helen Irvine, Christine Ryan and Mike Booth School of Accountancy QUT ACFID Council 2012: Sustainable Planet, Programs & Organisations - Thursday 11 October Canberra Introductions (1): our team Helen Irvine Christine Ryan Mike Booth [email protected] [email protected] [email protected] http://staff.qut.edu.au/staff http://staff.qut.edu.au/sta http://staff.qut.edu.au/staff/ /irvinehj/ ff/ryanc/ boothms/ Members of Not-for-profit Accounting & Accountability Research Group Memorandum of Understanding between ACFID and QUT (School of Accountancy and Australian Centre for Philanthropy and Nonprofit Studies) CRICOS No.00213J Introductions (2): you What is YOUR role in a NFP? (CFO/Treasurer; CEO; board member; donor; regulator; community member) Do you read your NFP’s financial report? Do you understand your NFP’s financial report? Do you understand your organisation’s financial sustainability? CRICOS No.00213J Introductions (3): sustainability For a NFP organisation: “sustainability primarily means being able to survive so that it can continue to serve its constituency. At its core, nonprofit sustainability means that the organization will be able to fulfill its commitments to its clients, its patrons, and the community in which it operates. These stakeholder groups depend on the nonprofit to service a need and to deliver on the promise of its mission. Sustainability in this context means stakeholders can place their trust in that commitment.” (Weerawardena, McDonald and Mort, Journal of World Business, 2009, p. 2) CRICOS No.00213J Introductions (4): financial sustainability NFPs must achieve the financial resources they need to continue to fulfil their mission Not-for-profit organisations need to achieve financial sustainability to achieve their mission … but how do they go about this? In an era of accountability, how do not-for-profit organisations provide transparent demonstrations of accountability for the use of the funds entrusted to them? CRICOS No.00213J Presentation Roadmap • • • • • Financial ratios Communicating expenditure stories Savings and vulnerability Financial sustainability project Questions CRICOS No.00213J Financial ratios (1) Have you ever consulted charity ratings tables (GuideStar, Charity Navigator, BBB, aliveandgiving.com) Yes/No Would you like to see ratings tables for NFPs used in Australia? Yes/No CRICOS No.00213J Financial ratios (2) • NFP financial ratios: a blunt instrument? • Calculations primarily on US data – little from Australia • Need to focus on overall NFP financial sustainability • Financial ratios can aid accountability and an assessment of sustainability • Boards need accessible NFP financial ratios CRICOS No.00213J Financial ratios (3) Ryan, C. and Irvine, H. (2012), “Not-For-Profit Ratios for Financial Resilience and Internal Accountability: A Study of Australian International Aid Organisations” (Australian Accounting Review, Vol. 22, Issue 2, 2012) A suite of financial ratios EFFICIENCY CAPACITY (LIQUIDITY) Administration Expense Ratio Current Ratio Program Expense Ratio Months of spending Fundraising Expense Ratio GEARING Cost of Fundraising % Debt to Total Assets STABILITY SUSTAINABILITY Revenue Concentration Surplus Margin Sustainability Ratio CRICOS No.00213J Financial ratios (4) 120 Income Group $0-$1m $1m-$5m No. orgs 100 6 80 Other income 13 Investment income 60 $5m-$10m 9 $10m-$50m 11 > $50m Total: 5 Commercial income Grants Contributions 40 20 44 0 $0 - $1m $1m-$5m $5m-$10m $10m-$50m >$50m CRICOS No.00213J Financial ratios (5) CRICOS No.00213J Financial ratios (6) CRICOS No.00213J Financial ratios (7) CRICOS No.00213J Financial sustainability ratios (8) Key Message: each organisation is UNIQUE! Boards and managers need to understand what makes their organisation financially sustainable CRICOS No.00213J Communicating expenditure New website set to expose charities stories (1) spending upwards of 60 per cent of donations on administration costs What do you see as the major media focus in relation to NFP organisations? What is an acceptable level of expenditure on program for your organisation? CRICOS No.00213J Communicating expenditure stories (2) Accountability - Transparency 1. What are the expenditure patterns of Australian international aid and development organisations? 2. How much information do organisations disclose about those expenditure patterns in annual reports and financial statements? CRICOS No.00213J Communicating expenditure stories (3) • • • • Program Expense Ratio Fundraising Expense Ratio Administration Expense Ratio Cost of Fundraising Ratio CRICOS No.00213J Communicating expenditure stories (4) 100% 90% 80% 70% 60% Other Investments 50% Grants 40% Fundraising 30% 20% 10% 0% $0-250K $250K-500K $500K-1m $1m-5m $5m-10m >$10m Funding streams of the 97 organisations in the study CRICOS No.00213J Communicating expenditure stories (5) Range and diversity of expenditure patterns of the sample Range% Ratio Mean Median Std Dev Low High Program expense (PER) 76.6% 81.5% 17.4% 0.0% 100.0% Fundraising expense (FER) 6.1% 2.4% 8.0% 0.0% 36.5% Admin expense (AER) 15.1% 10.4% 15.7% 0.0% 100.0% Cost of fundraising (CoF) 12.8% 5.2% 19.4% 0.0% 111.0% CRICOS No.00213J Communicating expenditure stories (6) Calculated expenditure ratios by annual revenue, “outliers”, and organisations reporting zero fundraising costs Income group 0-250K 250K-500K 500K-1m 1m-5m 5m-10m >10m Total No. Expenditure ratio means (%) PER 15 5 16 30 11 20 97 72.3 87.5 78.0 74.4 81.2 78.1 FER 3.5 2.7 3.0 5.2 5.5 12.6 AER 24.2 9.8 16.0 17.3 9.9 8.3 CoF 4.4 3.1 9.4 11.6 23.2 19.5 No. of entities Outliers 1 0 1 2 1 2 7 0 fundraising costs 9 2 3 5 0 1 20 CRICOS No.00213J Communicating expenditure 100 stories (7) 90 80 70 60 50 40 30 20 10 0 Program expenditure Administration expenditure Fundraising expenditure Annual Report Financial Statements Both Neither Annual Annual Report and Report nor Financial Financial Statements Statements Cost of fundraising Disclosures of additional information about expenditure: number of organisations, place and topic of disclosures CRICOS No.00213J Communicating expenditure stories (8) 45 40 35 30 25 Annual Reports 20 Financial Statements 15 10 5 0 No disclosures <0.5 pages 0.5-1 page 1-1.5 pages 1.5-2.0 pages >2.0 pages Length of additional expenditure disclosures in annual (narrative) reports and financial statements CRICOS No.00213J Communicating expenditure stories (9) Information and disclosures by ‘outlier’ entities Org Income Expenditure ratios (%) Page Length of Group PER FER AER CoF length Disclosures of on ($) report expenditure (pages) A 0-250K 0 0 100 0 23 0 B 500K-1m 49 7.9 43.1 84.5 19 <0.5 C 1m-5m 83.9 7.6 8.5 86.6 43 <0.5 D 1m-5m 28.5 0 71.5 0 69 0 E 5m-10m 88.8 0.1 11.1 111 50 0 F >10m 52.7 36.4 10.9 53.1 36 >2 G >10m 49.9 35.5 14.6 44.3 45 <.0.5 CRICOS No.00213J Communicating expenditure stories (10) Organisations reporting zero fundraising expenditure Income Group No of orgs % revenue from fundraising (range) $0-$250K 9 9.9% - 79.4% $250K-$500K 2 43% - 99.9% $500K-$1m 3 49.5% - 99.8% $1m - $5m 5 0.02% - 99% $5m - $10m 0 n/a >$10m 1 0.8% Total 20 0.02% - 99.9% CRICOS No.00213J Communicating expenditure stories (11) • Does high program expenditure and consequently low administration expenditure indicate that longer-term infrastructure needs are not being met? • Do low or zero fundraising expenses indicate irregularities in categorisations of expenditure and/or the existence of organisation-specific fundraising dynamics? • These irregularities within a structured data set indicate HUGE incomparability for Australia’s broader NFP sector. Given this, benchmarking expenditure of NFP organisations would be pointless and unfair Key Message: NFPs need to monitor their expenditure AND take the initiative in communicating information about that expenditure CRICOS No.00213J Reserves and vulnerability (1) Thesis: ‘In the bank or on ground: An examination of financial reserves in Overseas Aid Organisations’ Michael Stephen Booth M. Bus, B. Econ, B. Com, Grad. Dip. in Computing Do you think it is right for a NFP to accumulate reserves? Yes/no/don’t know Is your NFP organisation financially vulnerable? Yes/no/don’t know CRICOS No.00213J Reserves and vulnerability (2) This study attempts to ‘shine a light’ on the paradox inherent in considering not-for-profit savings. •On the one hand, a public prevailing view is that nonprofit organisations should not hoard and indeed, should spend all of their funds on the direct achievement of their purposes. •Against this, is the commonsense need for a financial buffer if only to allow for the day to day contingencies of pay rises and cost increase CRICOS No.00213J Reserves and vulnerability (3) Not-for-profit organisations seek to accumulate surpluses over time as equity (Calabrese, 2009; Hansmann, 1980; Chang and Tuckman, 1990). This behaviour is not readily explained by ‘classical economic’ models What theories might explain this? – Entities seek independence and reserves may be a vehicle to achieve this (Pfeffer and Salancik 1978; James 1983; RoseAckerman 1987; Yan, Denison and Butler 2009); – Reserves are built during periods of abundance and used during periods of scarcity (Cyert and March 1963; Dunk and Nouri 1998; Sigerstad, 2004); – Hedging revenue risk may be a significant driver for accumulation (Hansmann 1990, Tuckman and Chang 1990, Calabrese 2009). – Accumulation should be at least at the rate of long term inflation (Bowman, 2011, 48) CRICOS No.00213J Reserves and vulnerability (4) In addition to the theoretical tensions within the literature there are also practical tensions in considering the level of savings/net assets held: – There is a widely held, but not rigorously developed, view that nonprofits should hold 3 months reserves (NORI); – There is a question as to whether entities continue when their ROA is consistently below the long term rate of inflation (Bowman, 2011)? – There may be public angst with concerns about notfor-profits hoarding (Charity Commission, 2008); and – Where savings/equity is minimal does program expenditure need to reduce during financial turbulence (Keating et al, 2005)? CRICOS No.00213J Reserves and vulnerability (5) • Each of the above statements of theory, form elements in an overall conceptual framework on which this study is based. Thus, in the analysis of the ACFID related entities, we would expect to see: – Reserves/net assets accumulated over time, in particular during ‘good years’; – Related to the first point, risk hedging behaviour; – Reserves used during times of scarcity; – Independence seeking behaviour; – Accumulation at or greater than the long term rate of inflation; and – Possibly three months as a key ‘balance point’ for reserves accumulating behaviour. CRICOS No.00213J Reserves and vulnerability (6) RESEARCH QUESTIONS 1. What levels of reserves are held by Australian entities engaged in overseas aid? How do they compare with levels identified in overseas jurisdictions and/or the recommendation of regulatory agencies or sector advisory groups? 2. In understanding the facilitators or antecedents to reserves accumulation: • Are reserves accrued during periods of relative resource abundance and used during periods of scarcity? • Do entities build reserves reflecting their reliance on a limited number of revenue sources? That is, is there a relationship between the level of reserves and the number of sources of revenue available to an entity? CRICOS No.00213J Reserves and vulnerability (7) RESEARCH QUESTIONS 3. Third in considering the accumulation of reserves as a hedge against uncertainty: – Did the presence of reserves serve to mitigate the impact of financial turmoil, e.g. the effects of the GFC? 4. Finally, recognising the usefulness of financial modelling in the US nonprofit sector – Can US models of financial vulnerability provide guidance to reserves policy in Australia generally and in the overseas aid sector specifically? CRICOS No.00213J Reserves and vulnerability (8) • The thesis considered the regulatory requirements in US, UK and Australia. • None set quantitative amounts (US –NORI suggest 3 months coverage of expenditure) • Some jurisdiction have extensive reporting requirements • Some (ex US) have requirements such as the ‘prudent investor’ rule CRICOS No.00213J Reserves and vulnerability (9) USA – MIX OF STUDIES UK AUSTRALIAN OVERSEAS AID Median level is 2.7 months Medium and large have an average of almost 1 year Average of 6.9 months Median of 3.8 months Between 1:6 and 1:4 have nil or negative Small to medium have: -25% less than 3 months -20% have between 3 and 6 months -50% have more than 6 months 25% have less than 3 weeks -38% less than 3 months -27% have between 3 and 6 months -34% have more than 6 months CRICOS No.00213J Reserves and vulnerability (10) 2009 Range of demographic data presented 2006-2010 panel Little support for revenue independence, classical slack model, little evidence of reserves supporting relative program expenditure BUT Strong negative relationship between reserves accumulation and relative program expenditure; and Indentified saver/hedgers and spender/deliverers ‘tribes’ CRICOS No.00213J Reserves and vulnerability (11) Comparison: > 3 months and < 3 months coverage of administrative expenses Item GroupAverage Comment Fundraising 1 income/ Total 2 income 0.5597 Debt 1 0.4107 2 0.1821 1 0.1052 2 0.1654 Administrative Cost ratio 0.6533 Not statistically significant however under three month has a much lower relative level of revenue from donations and other fundraising sources. The difference is statistically significant this is-expected given the relationship between liabilities and months covered The difference is not statistically significant but very close (0.051) with the under three month entities having much lower relative levels of administration expenses CRICOS No.00213J Reserves and vulnerability (12) Comparison: > 3 months and < 3 months coverage of administrative expenses Item Group Average Comment Margin Program Expenditure/ Total Revenue 1 2 -0.0057 The difference is statistically significant with the under three month 0.0501 entities having much lower margins 1 0.8034 2 0.7165 The difference is statistically significant with the under three month entities spending relatively more revenue on program. CRICOS No.00213J Reserves and vulnerability (13) PREDICTIVE MODELING Z=(0.2475)+(1.108*DEBT)+(0.8402*RC) -(1.3527*MARGIN)(0.1396*SIZE)-(0.9848) p=1/(1+e-Z) = Index of financial vulnerability Note that the last factor in the first formulae (0.9848) is a weighting for overseas aid But the jury is still out!!!!!!! Trussel 2002 (based on Tuckman and Chang) CRICOS No.00213J Reserves and vulnerability (14) Key Message (Reserves): each organisation needs to determine what level of reserves it needs to be sustainable Key Message (Vulnerability): NFP boards need to identify and monitor signs of vulnerability CRICOS No.00213J Financial sustainability project (1) A framework to assess, develop and communicate the financial sustainability of Australian international aid and development organisations Investigators: Professors Helen Irvine, Christine Ryan, Myles McGregor-Lowndes PhD Student: Mike Booth CRICOS No.00213J Financial sustainability project (2) • Increasing accountability demands - require greater financial skills and expertise • Public debate on NFP financial performance – focuses on short-term metrics and distorts cost of programs • ACNC’s disclosure requirements are unknown – BUT pro-active, transparent communication with stakeholders about financial strategies and performance will help! CRICOS No.00213J Financial sustainability project (3) • Australian Research Council: requesting $220,000 over three years • 4 Australian NGOs (ACFID members): contributing $1,000 p.a. over three years + inkind contributions • ACFID: peak body partner (in-kind contributions) • QUT: in-kind (proportional salaries of researchers) • Other ACFID member organisations: no contributions required – survey participation CRICOS No.00213J Financial sustainability project (4) 1 develop a suite of financial metrics 2 Implement longitudinal financial metrics in four ACFID member organisations 3 trial the usefulness of the analysis for boards’ internal use 4 adapt the metrics to incorporate organisational responses 5 identify opportunities for developing boards’ understanding of financial sustainability and communication with stakeholders about organisational finances 6 apply the suite of financial metrics to the entire population of willing ACFID organisations 7 disseminate the findings internally to partner organisations, externally (de-identified) to ACFID, other participating ACFID organisations, the wider NGO community, and to the academic community CRICOS No.00213J Financial sustainability project (5) Benefits for ACFID partner organisations • Financial analysis for boards • Identification of financials to communicate with stakeholders • Final report Benefits for ACFID as peak body partner organisation De-identified data on (1) financial metrics; and (2) Board perceptions and strategies to distribute to members and to inform Code of Conduct Committee CRICOS No.00213J Financial sustainability project (6) Benefits for other participating ACFID organisations • Access to final report including: – comparative financial analysis (de-identified) – findings on board perceptions and strategies Key Message: providing a framework for boards and managers to understand and discuss financial sustainability matters AND communicate them to stakeholders CRICOS No.00213J Questions? 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