Transcript Management Systems” Approaches

Occupational Health and Safety Management Systems
Jim Grieger, CIH, CSP
Cornell University
Goals for this Presentation
• Help explain
“management systems”
approach to H&S
• Insight into the ANSI Z10
standard development
experience
• Overview the
requirements of Z10
• Informative and helpful
Why Get Involved?
• 2000-Cornell commitment to EPA to establish an
EMS
• August 2000-AIHA - formation of Z10 CommitteeANSI process requires balance
• Opportunity for colleges and universities
• Opportunity at Cornell
Management Systems
• Each company possesses (whether consciously or
not, whether documented or not) an overall
management system
• An overall management system is the sum of the
management subsystems .. as well as their
interrelationships
Reference: ISO Guide 72:2000 Guidelines for the justification and
development of management system standards
Management Systems
•
A system to establish policy and objectives and to achieve those
objectives using …
– An organizational structure with roles, responsibilities, authorities
– Systematic processes and associated resources
– Measurement & evaluation methodology to assess performance
– A review process to ensure problems are corrected & opportunities
recognized and implemented when justified
Reference: ISO Guide 72:2000 Guidelines for the justification and
development of management system standards
Questions to Help Understand
“Management Systems” Approaches
• How would you describe the system (process)
your college/university uses to integrate EH&S
programs into day to day operations?
• Do you have a process to ensure things get done
routinely?
• How reliable is the process? How do you know?
• Does your process include on-going planning,
risk identification/control and reviewing your
process for effectiveness?
What Are Your Goals?
• Compliance assurance?
• Conformance?
• Continuous improvement?
• Best practices?
• Flavor of the month?
Programs vs. Systems Approach
•
•
•
•
•
•
Singular
Vertical
Based on command and
control regulations
Focus on compliance
Lacks feedback or
evaluation mechanism
for continuous
improvement
Role of EHS staff: “doer”
• Process oriented
• Driven by OHS
improvement
• Clear feedback and
evaluation mechanisms
• Integrated into the
business processes of
the organization
• Role of EHS staff:
measuring/monitoring
performance & service
provision
Edward Deming Model: P-D-C-A
• Plan
• Do
• Check
• Act
H&S Department MS or Institutional Model?
• Organizing your H&S program using the
management systems P-D-C-A concepts? (i.e
University of South Carolina, UNC)
• Integrating EH&S into the daily operations of the
college/university based on the P-D-C-A
approach?
• ANSI Z10 = integration of OHS into the
operations of the organization
What is the Purpose of Z10?
“Develop a national consensus
standard for Occupational Health
and Safety Management Systems
(OHSMS)”
What is Consensus per ANSI?
• A majority of the members must vote
• Approved by 2/3 of those voting excluding
abstentions
• ANSI requires balance by a diverse set of
stakeholders including:
– industry
– Labor
– academia
– government
– professional associations
History of a Standard
• AIHA approved as
Secretariat- 1999
• ASSE Fights Need- Mid 1999
• AIHA Wins-Jan 2000
• Committee formed mid 2000
• Committee Starts to MeetFeb. 2001
Rationale-Per AIHA
• Harmonization will help US Business
• Improve protection of worker safety
and health
• Help integrate quality, environmental
and S&H Systems
• Provide tools for future OSHA std.
• Enhance US influence internationally
• ANSI process best for stakeholders
Formation of Z10 Committee
• Public announcement, 130+ applicants
• Selections by Steering Committee
• Criteria: Balance, Competence, Workable
number
• 42 voting members; 8 non-voting TRs
The who …. ANSI Z10 Accredited Stds
Committee
• A committee
formed with
broadly
representative
members from
industry, labor,
government,
professional
organizations
and general
interest sectors
Alan Leibowitz
Chair
ITT
Secretariat
AIHA
Jill Snyder
Jim Howe
Vice Chair
UAW
Voting Members:
Industry – 19
Labor – 7
Government – 8
Prof. Ass’n – 6
Small Bus - 1
Technical Resources
Charles Redinger
Technical Support
First Meeting: 2/8/01
• Welcome by the Chair
• Introductions and representation
• Operating under Robert’s Rules of Order
• Purpose, Scope and Rationale
• Open discussion (arguing)
• First formal vote:
– disband or go forward with the standard
development!
Many Questions!!
• Will it be cited by OSHA
in the absence of a
“Complete Program” standard?
• Will it be compatible with existing standards or
add new requirements?
• Will it be helpful to the mid and small size
companies?
• Will it add value?
What is ASC Z10 here to do?
• Develop a national standard for Occupational
Health and Safety Systems
Goals:
•
Useful to the broadest range of stakeholders
•
Clear and understandable to users
•
Free from parochial biases
•
Provides a common vocabulary
Many Choices
Early Direction
• Make something everyone
could use
• Performance standard
• The “What’s” not “How
To’s”
• Not contradict existing
international standards
• Write “systems” oriented
standard
How we define Success
• If the standard …
– Helps those who would like to move toward a
management system for organizing their
programs
– Is easy to read and provides useful information to
facilities of varying S&H sophistication
– Is published in a timely fashion
– Is truly a product of consensus
… Versus Failure
Z10
• If the standard…
– Adds unnecessary burdens to effective
programs
– Does not address minority concerns
– Provides “cookie cutter” requirements
rather than generally applicable guidance
Challenges of Z10 Development
• Stay “systems focused”
• Is it a “system issue” or traditional health and
safety issue?
• Understanding and incorporating minority
concerns
The approach ….
• Adapt principles from the most relevant approaches
into a standard compatible with principal
international (e.g. ISO) & national (e.g. VPP)
standards
• Working committees
• Establish a voluntary consensus standard
Charles Redinger
• Technical resource to Z10
• Wrote AIHA OHSMS Assessment Instrument
• Collected and analyzed 31 publicly available
management systems (quality, environmental
and occupational health and safety)
• Summarized 13 for Z10 reference from 4 general
standard setting organizations: Government,
National, International, Professional
Organizations
Standards
• OSHA VPP
• Australia-SafetyMap
• BSI-BS8800
• Australia and New
Zealand-AS/NZ 4801
• Spanish-UNE 81900
• ISO 14001
• ILO-OHS-MS
• American Chemistry
Council-Responsible Care
• American Petroleum
Institute
• AIHA
• Japan Industrial Safety and
Health Association
• BSI-OHS Assessment
Series 18001
• International Consortium
for Standard & Conformity
Assessment
The Z10 OHSMS Model
The management
system approach
is characterized
by its emphasis
on continual
improvement and
systematically
eliminating the
underlying or root
causes of
deficiencies
Z10 OHS Mgmt Systems
Format
Shalls /
requirements
Scope
Introduction
Shoulds /
guidance
Z10 Section 1.0
Scope, Purpose, Application
Scope
• This Standard defines minimum (OHSMS
performance) requirements
Purpose
• To provide a management tool to reduce risks of
injury, illnesses and fatalities
Application
• Organizations of all sizes & types
Z10 Section 2.0
Definitions
• Definitions
– OHSMS issues vs. aspects/impacts:
hazards, risks, management system deficiencies and
opportunities for improvement
– Top Management:
person or group of people
who direct and control the operation of an
organization
Z10 Section 3.0
Management Leadership and Employee
Participation
Management Leadership
• Top mgmt responsibility and direction of OHSMS
• Policy
• Employee (personal) responsibility
Employee Participation
• Establish processes for employee participation
Z10 Section 4.0
Planning
Planning
• Initial review
• Ongoing review process (continuous improvement)
– Assessment and prioritization (OHSMS issues)
– Objectives* (focused on opportunities for OHSMS
improvements and risk reduction)
– Implementation plans and resources (meeting
objectives)
*focused on “system” improvements
Z10 Section 5.0
Implementation (of the OHSMS)
Implementation (of the OHSMS)
• Operational Elements
– Hierarchy of controls
– Design review and management of change
– Procurement
– Contractors
– Emergency Preparedness
Z10 OHS Mgmt Systems
Implementation (of the OHSMS)
• Education, Training and Awareness
• Communication
• Document and Record Control Process
Z10 Section 6.0
Evaluation and Corrective Action
Evaluation & Corrective Action
• Monitoring and Measurement
• Audits
• Incident Investigations
• Corrective & Preventive Action
• Feedback to the Planning Process
Z10 Section 7.0
Management Review
Management Review
• General Requirements
– Top management review (assessment of OHSMS
effectiveness; annually)
– Performance impacts on the OHSMS
– Participants
– Policy
– Recommendations
Z10 Required Documentation
• Health and Safety Policy (Section 3.1.2)
• Objectives (Section 4.3)
• Implementation Plan (Section 4.4A)
• Audits (Section 6.2)
• Management review: results and action items
(Section 7.1)
Z10 ANNEXES
SAMPLING OF ANNEXES
– Policy statements
– Roles and Responsibilities
– Risk Assessment Processes
– Objectives
– Implementation Plan
– Audits
Summary
• ANSI approval on July 25, 2005
• Z10 is a voluntary standard
• Purpose of Z10: provide a tool to minimize risks,
prevent injuries and enable continuous
improvement
Getting Started
• Evaluate your current system
• Understand what works for your culture
• Develop and use common management system
principles in a manner that best fits your culture
• Focus on hazards and system continuous
improvement
Questions?
Jim Grieger, CIH, CSP
Associate Director
EH&S
Cornell University
607-255-5615
[email protected]