Transcript MAYOR’S TASK FORCE FOR STRENGTHENING FAMILIES AND

BLACK HILLS BEHAVIORAL HEALTH
SYSYEMS CHANGE COLLABORATIVE
MISSION:
Build a sustainable model in which
a broad and diverse range of
stakeholders, including funders,
take ownership of problems and
work collaboratively to influence
change.
GOALS AND OBJECTIVES from 2009
1. Provide the community with options for a person in crisis
other than involuntary admission to inpatient psychiatric care,
detoxification services or incarceration.
a. Develop a fully operational 24/7 Crisis Center
2. Improve access to after-crisis follow-up and mental health
and substance abuse treatment.
a. Implement community case management
b. Provide intermittent professional care until provider
availability.
c. Provide easily accessible mental health/substance abuse
services.
Black Hills Behavioral Health Collaborative
GOALS AND OBJECTIVES from 2009
3. Improve service integration and coordination among
agencies and providers to help patients better navigate
complex systems.
a. Develop integrated demographic and client needs
assessment and care plans.
b. Conduct regular networking meetings among service
providers.
Black Hills Behavioral Health Collaborative
DIRECT SERVICE COMMITTEE
AGENCIES REGULARLY ATTENDING:

Provider groups: BMS, CSS, LSS, YFS, City County Alcohol/Drug
Rapid City Regional Hospital ER and Behavioral Health
Community Health of the Black Hills
Cornerstone Mission and the HOPE Center
Rapid City Police and Sheriff’s Departments
Pennington County Health and Human Services & States Attorney
VA programs

Teri Corrigan, Crisis Care Center Coordinator; Facilitator






GOALS AND OBJECTIVES from 2009
4. Improve awareness about and access to services to
assist people in entering the health care system for mental
health and substance abuse services prior to the crisis
state.
a. Evaluate access to services.
b. Implement Community Education Plan.
c. Develop Public Policy Plan to better align regulatory
and funding policy.
d. Identify training needs for agencies to implement
systems change.
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Service Needs Assessment:
The Collaborative contracted with the Chiesman
Center in 2012 to develop a survey to obtain data
from the six Black Hills counties to:
1. determine awareness of agencies and services
2. identify service gaps
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Service Needs Assessment: Access
Have health insurance
Have mental health coverage
Yes
No
Don’t know
No response
85%
47%
7%
32%
14%
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Service Needs Assessment: Access
How Find Service? Top 4 responses
Physician
Phone Book
Friend or relative
Internet
19%
15%
14%
13%
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Service Needs Assessment: Access
Reason for not receiving a needed service – top 4
responses
Cannot afford
Stigma/Embarassed
Other
Don’t want anyone to know
22%
19%
15%
13%
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Needs Assessment: Awareness of Providers
Out of 17 choices of agencies/providers; Non-profit as
well as general physician/private provider.
I DO NOT KNOW
AVAILABLE BUT NOT TO ME
34%
15%
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Needs Assessment: Awareness of Services
MULTIPLE TABLES OF DATA REGARDING THIS
QUESTION TOO NUMEROUS FOR THIS DISCUSSION
SEE REPORT AT:
www.chiesman.org
www.jtvf.org
surveys
about us/publications
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Community Education Resource Development:
TV Commercials developed to provide awareness about
behavioral health providers and the Crisis Care Center linked to
211 Helpline.
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Community Education Resource Development:
211 Trend Data :

61 people accessed the Behavioral Health Directory
 25 people mentioned the TV ads (unprompted)
 Out of 92,539 online data base searches, mental health/substance
abuse top keyword in Black Hills and 942 phone requests for
information
 14.2% compared to National average 5.4%
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Community Education Resource Development:
TV COMMERCIALS

http://youtu.be/atS0KgNytgg

http://www.youtube.com/watch?v=zvjg2fMBTb4&fea
ture=youtu.be
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Community Education Resource Development:
Black Hills Behavioral Health Resource Guide
 Helping Hand Emergency Resource brochure
 Crisis Care Center Brochure

Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
Community Education Resource Development:
Resources are also included on various websites:
 www.crisiscarecenter.org
 www.helplinecenter.org
 www.jtvf.org
 www.parents4parentsbh.org
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND
ACCESS TO SERVICES
TRAINING 2011-2013
 CIT training for law enforcement of over
120 officers
 Mental health first aid
 Parents4Parents training on mental health
and juvenile justice systems
 Suicide prevention
Black Hills Behavioral Health Collaborative
COLLABORATIVE STEERING
COMMITTEE









Steve Allender, Rapid City Police Chief
Jim Castleberry, Executive Director Cornerstone Rescue Mission
Rita Haxton, Vice President Patient Care Rapid City Regional Hospital
Don Holloway, Pennington County Commissioner
Karen Romey, Administrator Pennington County Health and Human
Services
Alan Solano, CEO Behavior Management Systems
Kevin Thom, Pennington County Sheriff
Tim Trithart, CEO Community Health of the Black Hills
Sandy Diegel, Executive Director of John T. Vucurevich Foundation;
Facilitator
Black Hills Behavioral Health Collaborative
COLLABORATIVE’S PRIORITIES FOR
2013 AND BEYOND
Develop a Youth Crisis System
2. Expand Community Case Management beyond CCC clients
3. Consider replicating more San Antonio Haven of Hope programs
1.
–
–
–
shelter/housing
medical detox
homeless services coordination
Develop a Sustainability Plan for the Crisis Care Center and
related services/programs
5. Continue focus on CIT training for law enforcement and expand
training to paramedic and EMTs
6. Continue training needed for systemic change
4.
Black Hills Human Services Systems Change Collaborative
HOW CAN YOU GET INVOLVED?
The Black Hills Human Services Systems Change
Collaborative
is open to anyone interested in our mission and
system’s change priorities:
Build a sustainable model in which a broad and
diverse range of stakeholders, including funders,
take ownership of problems and work
collaboratively to influence change.
Black Hills Human Services Systems Change Collaborative
YOUTH CRISIS SYSTEM
Possible Components to establish in the
short term
 Intensive
Family Services
 ARYSE Reception and Shelter
 Reporting Center
Long Term…….?
Black Hills Human Services Systems Change Collaborative
TODAY AT MAIN STREET SQUARE
Mental Health Awareness & Suicide
Prevention Day
Sponsored by: