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Developing appropriate quality assurance: Policies and tools Quality Assurance and Evaluation Mission and Aims Mission: The University of Vienna’s Quality Assurance aims to ensure that permanent orientation towards quality and international standards becomes standard practice. Aims: • To analyse the quality of research, teaching and administrative support which these require • To promote academic creativity and innovation • To develop ways to help make decisions regarding medium- and long-term planning • To provide public accountability Organisation of Quality Assurance (QA): • Senate and Rectorate • Scientific Evaluation Board • Department of Quality Assurance Organisation of Quality Assurance (QA): • Senate: Adoption of the Statute • Rectorate: Evaluation Plan • Scientific Evaluation Board (SEB): “Special institutions shall be institutions of the University, being subordinated to an independent, internationally tied expert direction.” (Organisation Plan): » Prof. Dr. John Brennan, The Open University » Prof. Dr. Hans-Dieter Daniel, Universität Zürich » Dr. Dorothee Dzwonnek, DFG Department of Quality Assurance (QA): The University of Vienna’s department of Quality Assurance (QA) is responsible for the organisation of quality management in the following areas: • Research • Teaching • Management and service provision Comprehensive, peer-review-based evaluation Performance in research, teaching and the supporting management and service provision of these are submitted to a common quality analysis at the institutional level (faculty or centre). Comprehensive, peer-review-based evaluation Statute and Evaluation Plan: Faculties 2008 (5 years cycle): •Faculty of Computer Science •Faculty of Philosophy and Educational Sciences •Faculty of Social Sciences •Faculty of Physics Service Units 2008 (7 years cycle): •Research Services and International Relations Evaluation Interval t-5 t-4 t-3 t-2 5 years ex-post t-1 t t+1 t+2 t+3 5 years ex-ante t+4 Two stage process: Informed Peers stage 1 Questions (qualitativ) Data, Analysis, Indicators (quantitativ) Self Assessement Report of the Faculty / Centre stage 2 Peers´ Site Visit Peers´ Report Faculty´s Statements Follow-up Peer evaluation Procedure • Data, Analysis and Questions • Self Evaluation Report • External Evaluation: Site Visit and Report write-up • Follow Up Data, Analysis and Questions Data and Analysis (faculty specific): • Research data and scientometric analysis of the publication output • Further data (people etc.) • Data concerning teaching and results of the students´ assessment Questions Self Evaluation Report 1. Structure and Strategy 2. Research 3. Study and teaching 4. Human Resource Management 5. Budget, Infrastructure and Administration Self Evaluation Report 1) Faculty 2) Institute 3) Study program(s) 4) Persons Mission, Goals, Strategies Data Faculty can formulate own questions Language is English Activities (exceptions possible) Analysis - SWOT Analysis - Measures External Evaluation: The Peers 1. Selection of Peers • The faculty/centre has the right to suggest peers. The following criteria should be observed: – – – – – • Excellent international professional reputation Expertise in providing structured support to young scientists Knowledge in field of curriculum development Management experience in large academic facilities Experience with evaluations Appointment of peers is made by the head of the QA, who is not bound to the suggestions made by the head of the unit undergoing evaluation (Regulations § 5, para. 3). 2. Site visit • • • personal assessment of conditions on-site personal discussions with the representatives of the faculty/centre First draft of the report Follow-up • Follow-up discussions with the Rector and responsible Vice Rectors – Catalogue of measures proposed by the department of quality assurance – Agreement between faculty and rectorate on the catalogue and on the implementation of outcomes of evaluation • • • • Start of a circle of quality Establishment of timelines Current evaluation process is completed Monitoring process begins assessment of courses by the students The assessement of courses is supposed to • prompt the course instructors to reflect about the format and the content of their courses • aid in planning academic programs for the entire university • give an input into the self evaluation report of the faculty in the framework of the peer evaluation Assessement of courses Cycle: Courses are to be evaluated at least every three semesters (about 2.500 courses/semester). Furthermore, it is possible to participate in course evaluations on a voluntary basis.