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Organization Effectiveness GS1 System Development Process Version Update July 09 for 26th January 2009 Version Clarification statement Updated 20-August-2009 This presentation is a modified version of the OE Board approved document: • GS1_OE_System_Development.ppt , approved by the BCS on 26-January-2009 Modifications have been made for clarity purposes only. No material changes have been made to the original content. 2 2 GS1 System Development Process Objectives • Implement a single system development process across GS1 • Achieve a common and integrated process for standards, guidelines, solutions and services • Leverage the best practices for process management across GS1 • Will ensure that development includes relevant industry and technical expertise • Will ensure guiding principles of existing GS1 standards development are maintained(GSMP and EPCglobal SDP) 3 3 GS1 System Development – GS1, EPCglobal, SDP Future DEVELOPMENT PROCESS Full development process for Complex and New Requests GS1 Current State EPC Current State System Dev Process Future Standards – 6 step process including Business Needs, Business Requirements, Solution Design, Approval and Ratification, Post Standards – 11 step process including Business Needs, Business Requirements, Approval, Technical Standard Development, Prototype, Approval, IP review, Ratification Standards, Solutions and Services Statement of Business Needs Mapping of Needs against existing Solutions, Standards Detailed Requirements Gathering & Analysis Business Solution Design (A Standard? Solution? Guideline?) Development Pilot or Prototype Approval (for all) and Ratification (for Standard) Implementation Support Solutions – Variation of 6 step process Services – Not fully defined Solutions and Services – Not defined 4 GS1 Integrated Standards Development – GSMP, EPCglobal, Future ORGANIZATION GSMP (*) Oversight bodies -GS1 MB -BCS BCS Groups -Operations Group -Process Group -Architecture BRG’s -GPC -…….. BRG’ working groups Technology Groups EPC SDP Leadership bodies EPCglobal BOG -Board Technology Committee -Board Strategy Committee SDP Governance -Joint Strategy and Plan Committee -Business Steering Committee -Technical Steering Committee Working Groups -Industry Action Groups -Joint Requirements Group -Technical Standards Groups New GSMP Oversight bodies - Standards -GS1 MB -BCS Architecture Group Process Leadership Committee EPCglobal BOG Technology Committee -Industry Engagement Committee Systems Development Groups -Joint Development Groups -Solutions/Services Development Groups -Technical Standards Development Groups 5 GS1 Integrated Standards Development – GSMP, EPCglobal, Future PRINCIPLES GSMP (*) EPC SDP New GSMP Membership -Member Organizations -End users Membership -End users -Member Organizations -Solution providers Membership -End users -Member Organizations -Solution providers as agreed Decision making -Consensus where possible -Stage Gates (Vote as necessary) Decision Making -Consensus where possible -Votes for Requirements and Draft Standards -BSC and TSC approval Decision Making -Consensus where possible -Votes/Go No Go Architecture - Under development Royalty Free Standards (where possible) -Intellectual Property Policy -“Opt-in” as needed Architecture EPCglobal Architecture Framework Royalty Free Standards (where possible) -Intellectual Property Policy - “Opt-in” as needed Architecture Single Integrated GS1 Architecture 6 Key Transformational Changes • Clarity around prioritization and development of a single priority list • Focus on a single cross-organizational process (from handoffs to collaboration) • Business vs. Technology driven • Focus on a comprehensive delivery standards AND supportive materials 7 7 Process Overview Industry Engagement and Community Management New Industries Core Industries Member Organizations Business Needs Prioritization • Already available? • New Development? Requirements Standard? Solution? Services? System Development Standards Solutions & Services Process Steps Vote Ratification Process Steps as needed Pilot Integration Deployment Publications, Marketing, Training 8 GS1 Six Steps Industry Engagement and System Development 1 Discovery - by MO's, GO etc. Observations, recommendation 2 Initial contact & planning 3 Form community, define needs Global Engagement Plan Community, definition of needs Requirements Document 4 Develop Standards & solutions 5 Deployment 6 Ongoing engagement & support Ratified standards, Guideline, Approved Solutions, Services Refer to ISDP Process Meetings, feedback, refinements 9 Relationship of ISDP to Overall IE Process ISDP 1 Discovery - by MO's, GO etc. 1 Statement of Business Need Clear Definition Of Need 2 Initial contact & planning 2 Requirements 3 Form community, Development Requirements Document define needs 4 Develop Standards & solutions 3 System Development Ratified Standards, Guideline, Approved Solutions, Services 5 Deployment 4 Deployment 6 Ongoing engagement Publications, Marketing, Support Tools and Training & support 10 Roles and Responsibilities Step 1: Discovery Process Industry Engagement System Development Responsible Accountable Resp/Acc Marketing/ Public MO Support Policy Supports Consulted Informed Member Organization s Monitor industry activities Industry contacts, shows, publications Feedback on local industry & activities Understand processes Briefings, visits, training, shows Feedback on local industry & activities Assess GS1 System match Provide probable industry needs GS1 system details and impact assessment Feedback on MO Support industry expertise Assess current industries match Comparison to other industries, assess match GS1 system details and impact assessment Feedback on same/similar industries already in GS1 Identify Policy consideration s for industry Feedback on local industry & activities Identify industry leaders & assoc Scan publications, conferences, talk to contacts, web search Scan publications, conferences opps, web search Assist with id of leadership in industry/govt Feedback on any current GS1 members in same/similar industries Feedback on local MO industry expertise 11 Responsible Accountable Resp/Acc Roles and Responsibilities Step 2: Initial Contact & Planning Supports Consulted Informed Process Industry Engagement System Development Marketing/ MO Support Public Policy Member Organizations Engage industry leaders Make contact, give briefings Support with technical advice Support engagement as appropriate Support engagement as appropriate Provide industry introductions Engage industry associations Make contact, give briefings Support with technical advice Publicize updates Support engagement as appropriate Provide industry introductions Communicate activities to MO's and Global Office Engage the industry and MO’s, marketing briefing Technical support and advice where necessary Support engagement of industry through MO’s, Materials support, Organize outreach Illustrate GS1 value proposition Work with Mkting to compile briefing Feedback on content Feedback on content, Compile briefing Get MO feedback Solicit feedback Validate mutual benefits Assess success % probability GS1 IEC/LT/AC/MB approval Submit proposal for approval Encourage members to participate Feedback on content Localise briefing package Provide feedback Scope likely development effort Feedback on likely support effort Advise on benefits Feedback on likely adoption locally 12 System Development Process (ISDP) 1 Statement of Clear Definition Of Need Business Need 2 Requirements Development 3 GS1 System Development 4 Deployment Requirements Document Ratified Standards, Guideline, Approved Solutions, Services Publications, Marketing, Support Tools and Training 13 Responsible Accountable Resp/Acc Roles and Responsibilities Step 3/1: Statement of Business Need Supports Consulted Informed (Step 3 of IE, Step 1 of ISDP) Industry Engagement System Development Marketing/ MO Support Definition of Business Needs and Opportunities Engagement with external community; linkage to industry groups e.g. trade associations Provide impact analysis on existing GS1 System Components, technical advice Local level interest or currently addressed at a local level Supports engagement with industry groups Validation and Feasibility of Needs (SBN) Assess financial viability and Statement of Business Need Provide impact analysis on existing GS1 System Components, technical advice Support with outreach in conjunction with MOs Review of policy impact of stated needs. Prioritization and approval from Industry for development incl. commitment to deploy Assess commitment and industry readiness. Inform GDSN and EPCglobal Boards as appropriate. Provide impact analysis on existing GS1 System Components, technical advice Process Step Public Policy Member Organizations Represent local members and industries. Clarify/reinforce needs Provide input from local members and industries 14 Responsible Accountable Resp/Acc Roles and Responsibilities Step 4: Develop Requirements Process Step Describe business processes Detailed Requirements Harmonizatio n of Requirements across GS1 System Supports Consulted Informed Industry Engagement System Development Marketing/M O Support Public Policy Member Organizations Ensure alignment with industry expectations and provide business expertise from community and staff Documentation of process Understand work in process. Identify policy implications that may need to be considered in requirements Active involvement through workgroups and community review Ensure appropriate input to requirements from industry stakeholders Ensure contribution and community review of output Gathering and documentation of requirements; public review comment resolution Update work in progress on “new” work and provide update Provide input for policy related efforts Active involvement through workgroups and community review Support analysis Impact Analysis Architecture Group Review Facilitation Facilitation 15 Roles and Responsibilities Step 4: Development Public Policy Supports Consulted Informed Industry Engagement System Development Determine Development need – Standard, Guideline, Solution, Service Validate expected output to industry needs Map requirements to expected output (standard, solution, service, guideline) Validate expected output Business Solution Design (Ensure Harmonization and Reusability) Ensure alignment with industry expectations Development and documentation Facilitation Active involvement through workgroups and community review Technical Std/Sol/Ser Development Assure alignment with industry expectations Design and Documentation, Q&A, Facilitation Architecture Review Start development of training materials & communication plan Prototype/Pilot IP Review and Ratification Industry participation in pilot where applicable Add’l implementation material Facilitation IP Review Ratification Final Documents Implementation material support Newsletter, public material created (including “content” for local marketing Process Step Marketing/ MO Support Responsible Accountable Resp/Acc Provide policy related elements to std/sol Member Organizations Active involvement through workgroups and community review Active involvement through workgroups and community review 16 Roles and Responsibilities Step 5: Deployment Process Step Industry Engagement Communication Support communication s System Development Marketing/ MO Support Support communications Finalize and execute communications (newsletters and articles). Responsible Accountable Resp/Acc Public Policy Supports with Policy related messaging Supports Consulted Informed Member Organizations Support in local language Training Support Support Finalize Training related to MO Support Support in local language Final Documentation Review and validate Publish to the Knowledge Center, wiki, website Implementation material finalized and version control Support in local language 17 Responsible Accountable Resp/Acc Roles and Responsibilities Step 6: Ongoing Engagement/Support Supports Consulted Informed Process Step Industry Engagement System Development Marketing/ MO Support Provide ongoing MO support Level 2 experts, provide access to industry experts Level 2 standards, service & technology support Helpdesk level 1 support processes, issue analysis and recommendation for additional needed support Direct members to MO Support when applicable Continue active industry support User Groups, associations, MO requested consultancy Support Support on going industry marketing needs Provide local contacts, cultural advice, feedback on activities Update 1 year and 3 year plan and Roadmaps Synchronize with with GO 1 yr and 3 yr plan Synchronize SD Plans with GO 1 yr and 3 yr plan Provide ongoing training Provide industry & solutions subject experts Provide standards & services expertise Manage ongoing training Provide resources to deliver training Maintain momentum of interest in GS1 offerings Exhibitions, trade associations, governments, presentations with Marketing Support Exhibitions, trade associations, governments, presentations Provide local material, contacts, cultural advice, feedback on content Public Policy Member Organizations Provide details of major industry initiatives 18 Responsible Accountable Resp/Acc Roles and Responsibilities Step 6: Ongoing Engagement/Support Process Step Measure implementation (KPI, benefits, ROI) Industry Engagement & Solutions KPI’s, return on investment measures reported System Development Marketing/M O Support Publish and promote implementation benefits, Collect information from MO’s Public Policy Supports Consulted Informed Member Organizations Information to Public Policy 19 Governance • Standards will be ratified by GS1 Management Board • Board Committee for Standards will review standards and make recommendation to MB. (Informal advice and guidance from EPCglobal Board Technology Committee as required) • Solutions/Services releases are approved by GS1 CEO • GS1 Architecture Group • Reviews and provides recommendations for all relevant business requirements, standards, solutions and services under development against the GS1 Architecture through the Architecture Review Process • Process Leadership Committee • Combination of roles of GSMP Process Group and EPCglobal Business and Technical Steering Committee • Oversight of process and system development work for standards 20 Clarification of Business Needs Versus Business Requirements Business Needs • Definition and prioritization of generic business opportunities and problems that an industry wants to solve • Expected impact on community (e.g. financial, geographic) • Business case definition Business Requirements • Detailed process understanding and detailed specification of what end users will require in order to solve the problem or take advantage of business opportunity • Includes specific parameters and details that can be used to define a standard, guideline, solution or service 21 Business Needs and Requirements • Business Needs and Business Requirements should define the need for: • GS1 Standards • GS1 Solutions • GS1 Services • Then it can be determined if the needs apply to: • Maintenance of EXISTING Standard, Solution or Service • Or a NEW Standard, Solution or Service 22 Definitions (Expanded definitions in GS1 Glossary of Terms) GS1 Standards: Specifications for identifiers, attribute data, bar codes, RFID tags, data exchange and interfaces that ensure interoperability and consistency throughout supply chains. (e.g. EPCIS, Party Sync) GS1 Solutions: Bundled package of GS1 Standards and/or services designed to meet a business need. (e.g. Traceability, Extended Packaging) GS1 Services: Facilities or software that provide benefit or assistance in support of the implementation of GS1 standards and solutions. (e.g. ONS, GR, GEPIR) All GS1 Standards, Services and Solutions are created using GS1 System Development Process These are working definitions and subject to change as a result of ISDP work. 23 GS1 Standards Development Community Structure 24 GS1 Standards Dev Community Structure (groups shown are examples) Industry Engagement Statement of Business Need Industry Engagement Committee Prioritization & Feasibility Identification Bar Codes Data Sync eCom and Data Exchange Joint Requirement Groups Party Sync Standard Healthcare Traceability Guideline Missing Data Identification Discovery Guideline Tech Standards Discovery EANCOM GS1 Identification EPCIS UHF Gen2 Process Leadership Committee System Development Standards Maintenance (BRG) Deployment Note: Its is planned to leverage the GSMP name for standards development and maintenance although a significant 25 System Development Groups by Type Step 1 Industry Engagement Statement of Business Need Prioritization & Feasibility Complex Application Stds Joint Req Groups Step 2- Req Technical Dev Groups Step 3 - Dev Joint Req Group Solutions and Services Complex Tech Standards Step 2 and 3 – Req and Dev Business Req Group Step 2 and 3 – Req and Dev Systems Development Simple Change Requests Work In Progress Step 4 Deployment 26 Industry Engagement Committee Purpose: • Advice on cross industry prioritization and applicability • Review and understand business needs identified by Industry Engagement Composition – • End user representatives from each Industry that is part of Core • MO representatives • End users from other industries as recommended and agreed by Committee who are currently engaged in work efforts in GS1 • Representation from staff as needed - IE, ISDP, Marketing, Public Policy and MO Support • Purpose and ongoing requirement for Industry Engagement Committee to be reviewed annually 27 Process Leadership Committee Purpose • Ensures efficient delivery of system development based on due process • Responsible for oversight of Process and Standards Development issues • First level of approval for formation of new Groups in Standards Development • Is a merge of GSMP Process Group and EPCglobal Technical Steering committee Composition • Representation from stakeholders of system development – end users, MOs and Solution providers • Staff representation from ISDP, IE and MO Support 28 Standards Maintenance Teams (BRG) Bar Codes eCom/ Data Exchange Identification Data Sync Roles & Responsibilities: • Similar to BRGs today • Maintain existing standards via Simple Standards Request Purpose: • • • • Develop the Requirements to feed new / updated Standards Make recommendations to changes in standards Cross Industry Representation Solution Provider Participation 29 Joint Requirements Groups Healthcare Traceability Guideline Party Sync Standard Missing Identification Data Discovery Item Level Tagging Roles & Responsibilities: • • • • • Can be cross industry Mission specific and sunset when charter is completed Create requirements related to Technical standards Develop requirements and application standards Include expertise from GS1, Solution Providers and BRGs as applicable Purpose: • Develop & approve Business Requirements • Create Application standards and/or relevant guidelines • Solution Provider can participate and vote at appropriate phase as decided by End Users • Intellectual Property Opt-in where applicable 30 Tech Standards Development Discovery EANCOM GS1 Identification EPCIS UHF Gen2 Roles / Responsibilities: • Structure for the technical standards development • Supply expertise to Joint Requirements Team and Complex Standards teams for application standards development • Creation of Technical Guidelines Purpose • Develop technical standards from Joint Requirements • Create Technical Guidelines • Intellectual Property Opt-in 31 Example of GS1 Standards: Data Discovery 1 Statement Of Need Industries define need to securely answer questions about objects with known/unknown trading partners 2 Create Joint Group, Develop Requirements Bus Development Requirements 3 GS1 System Development 4 Deployment Create Tech WG, and charter/plan for Data Discovery Standards Publish and launch ratified Standard(s) Regulatory drivers and/or other opportunities identified Develop specific parameters Align w 1-3 year plan and identify crossindustry impact Go/ No Go Architecture Group Review and Reqs Finalization Go/ No Go Development of application standards, tech standards and tech guidelines … Marketing materials Developed Create Training Materials Pilot test, etc… Ratific ation Publish and launch implementation campaign 32 GS1 Architecture Team • Responsible for the GS1 System Architecture and to ensure the technical integrity of the GS1 System and the interoperability of the various parts of the system • GS1 Architecture Group is an advisory body that only makes recommendations. It does not create standards or business requirements. The architecture group supports the standards process. • GS1 Architecture Group is a group that meets regularly rather than being a part of the GS1 organization structure • GS1 Architecture Group is part of the governance of GS1 and is responsible and accountable to the Board Committee for Standards • GSI Architecture needs to encompass • Standards, Solutions and Services 33 33 33 GS1 Solutions and Services Development Process 34 GS1 System Development Structure: Services and Solutions Industry Engagement Step 1 Statement of Business Need Solution / Service Joint Requirements Groups (Maintenance of Existing and/or New Functionality) - Requirements (Internal or 3rd Party) - Technical (software development) Bundling / Creation of Components for Solution / Service Pilot Test Guidelines Step 3 - Dev Solution / Service Development Step 2 - Reqs System Development Prioritization & Feasibility Step 4 Deployment 35 Solutions / Services Development Community Structure (groups shown are examples) Industry Engagement Step 1 Statement of Business Need Solution / Service Joint Requirements Groups (Maintenance of Existing) Traceability Registry Solution / Service Joint Requirements Groups (New Functionality) MO Training Tools ONS Authentication EPCIS GEPIR ONS Traceability Data Discovery MO Training Tools Registry Authentication GEPIR Data Discovery Step 3 Solutions & Services Development (Internal or 3rd Party) Step 2 System Development Industry Engagement Committee Prioritization & Feasibility Data Driver Step 4 Deployment 36 Solutions & Services ONS Traceability Authentication MO Training Tools Registry GEPIR Data Discovery Data Driver Roles / Responsibilities: • Create relevant and community requested solutions and services that solve business problems as defined during Requirements process • Address needs that ensure effective use of technology based on GS1 standards Further process details to be developed in Phase 3b Purpose • Develop comprehensive guidance and supporting tools that integrate GS1 standards to meet a business need 37 Example of GS1 Service Creation: Authentication 1 Statement of Need 2 Requirements Development 3 GS1 System Development 4 Deployment IE identifies need to register, validate, share info re: GS1 Keys Create Joint Group, Develop Bus Requirements Development begins to enhance GEPIR for distributed functions. Marketing materials Developed Align w 1-3 year plan and identify cross-ind impact Architecture Group Review and Reqs Finalization Develop specific parameters No new standards devt. Create development plan for Service. Create MO Service Agreement (Legal) ID Regulatory and other drivers for implementation Create Training Materials Engage 3rd party to develop central registry function. Go/ No Go Go/ No Go Go/ No Go Publish and launch implementation campaign 38 Example of GS1 Solution Creation: Extended Packaging Solution IE identifies need to enable trade item & mktg data Statement transmit to consumers via mobile devices Of Need 1 2 Requirements Development 3 GS1 System Development 4 Deployment Simple CR for Data Sync BRG and Form Joint Group ID Regulatory and other drivers for implementation Develop specific requirements for Guideline for Ext Packaging for Mobile Comm Enhancement to standards and development of Extended Packaging Guideline Create agreements for external parties (Legal) Marketing materials Developed Align w 1-3 year plan and identify cross-ind impact (retail / CPG only) Go/ No Go Architecture Group Review and Reqs Finalization Go/ No Go Prototype the solution using Existing/updated/new standards Create Training Materials Go/ No Go Publish and launch implementation campaign 39 GS1 System Development Organizational Support 40 Critical Success Factors for SDP Organization Structure – Staff Presence of sufficient technical expertise/support • Must come from MOs, GO Effective Facilitation • • • • • Neutral dialogue Committee rapport Gaining community trust Focused discussion Transparency in Processes Project/Process Management • • • • Timeliness Due process Positive result Consensus Decision Making 41 41 GS1 SDP Functions System Development Integrated Standards Development Process Process Mgmt/ Facilitation Development Conformance Management /Certification Technical Expertise Program Mgmt Barcodes Tech Support Identificati on EPC/RFID Administration Data Sharing Traceability 42 Community Management: Single Face • Unified Events/Meetings • Focus on solving business problems • Facilitate community involvement in System Development • In collaboration with Industry Engagement who is responsible and accountable for GS1 relationship with industries • An integrated GS1 System development process • Uniform User experience • Community-Room, infrastructure (i.e., CR system) • Communication 43 43 IT Support and Infrastructure • Common Telco provider and web tools • Web presence • Integration of Community Rooms • Integration of EPCglobal into Knowledge Center 44 44 Legal Considerations for Standards Development • GS1 Anti-trust Policy needs to be reviewed to best address what is required • GS1 Intellectual Property Policy based on EPCglobal Policy should be signed by all participants of ISDP • IP Council should review workgroup charters and confirm whether IP protection (opt-in) is required • Call for IP declarations will be included at appropriate steps in detailed process for appropriate groups • An updated code of conduct will be developed to best address what is required for GS1. Legal input required. 45 Healthcare Traceability Solution An Example of Development in the proposed GS1 SDP – Reflecting Interaction of IE, SDP, and MO Support 46 Roles and Responsibilities Step 1: Statement of Business Need (from IE) Global Healthcare Traceability Industry Engagement / Marketing Definition of Business Needs and Opportunities GS1 Healthcare Group defines the need to track pharmaceuticals, medical devices and … (COMPLETED) Engagement with external community; linkage to industry groups e.g. trade associations Validation and Feasibility of Needs Discussion about Regulatory Requirements and other drivers for implementation (COMPLETED) Assess financial viability and business case Prioritization and approval from Industry for development (commitment to deploy) Review versus 1 year and 3 year plan and present to Industry Steering Committee – Determine if cross industry opportunity exists. Assess commitment and industry readiness Process System Development MO Support Local level interest or currently addressed at a local level Provide impact analysis on existing GS1 System Components, technical advice Support with outreach in conjunction with MOs 47 Roles and Responsibilities Step 2: Develop Requirements Process Step Global Healthcare Traceability Industry Engagement / Marketing Describe business processes Create HC (or Cross Ind Traceability) WG Develop Business Requirements Analysis Document Ensure alignment with industry expectations and provide business expertise from community and staff Documentation of process Develop specific parameters required to meet Requirements (Business Solution Design) Ensure appropriate input to requirements from industry stakeholders Ensure contribution and community review of output Gathering and documentation of requirements; public review comment resolution Detailed Requirements Harmonization of Requirements across GS1 System Review of Req by Architecture Group – ensure consistency with GS1 system. Process Leadership Group reviews and approves System Development MO Support Initiate development of support materials Facilitation Initiate development of support materials Facilitation Impact Analysis Architectural Review 48 Roles and Responsibilities Step 3: Development Process Step Global Healthcare Traceability Industry Engagement / Marketing System Development MO Support Determine Development need – Standard, Guideline, Solution, Service Map requirements to existing standards where applicable For Tech Requirements, form WG with Opt-in (e.g. Discovery, EPCIS, ONS). If Solution or Service, create development plan (industry specific as needed) Validate expected output to industry needs Map requirements to expected output (standard, solution, service, guideline) Identify type of support material needed Business Solution Design (Ensure Harmonization and Reusability) Ensure requirements are included in Technical Standards. Ensure alignment with industry expectations Development and documentation Facilitation Align with implementation collateral 49 Roles and Responsibilities Step 3: Development Global Healthcare Traceability Industry Engagement / Marketing System Development Technical Standard/Solution Development Develop Working Draft of Tech standards, Develop Outline of Solution GS1 AG Review Assure alignment with industry expectations Design and Documentation, Q&A, Facilitation GS1 AG Review Prototype/Pilot IP Review and Ratification Prototype the use of standard in the Solution IP review Industry Steering and Process Leadership Committee Review Ratification of Standards (BCS) Approval of Solution, Service (Advisory Council?) Industry participation in pilot Facilitation IP Review Ratification Process Step MO Support Align w Implementation collateral 50 Roles and Responsibilities Step 4: Deployment Global Healthcare Traceability Industry Engagement / Marketing Provisional Documentation Create Global Healthcare Traceability Solution Collateral Review and validate Additional Collateral finalized Finalize Training Materials Communication Marketing materials Developed Newsletters, articles Web-site and wiki update Final Documentation Publish Content and launch implementation campaign Review and validate Supply content for implementation documentation Process Step System Development Supply content for implementation documentation MO Support Implementation material finalized (business case, process, etc.) Training program development (using expert input from other areas) Implementation material finalized (business case, process, etc.) 51 Anti-Counterfeit Solution An Example of Development in the proposed GS1 SDP – Reflecting Interaction of IE, SDP, and MO Support 52 Roles and Responsibilities SOLUTION Step 1: Statement of Business Need (from IE) Anti-Counterfeit Solution Industry Engagement Definition of Business Needs and Opportunities GS1 Healthcare Group, Retail, Apparel, Consumer Electronics, DVD’s define the need to address counterfeit product Engagement with external community; linkage to industry groups e.g. trade associations Validation and Feasibility of Needs Document current approaches to defeating counterfeiting, government support Assess financial viability and business case Prioritization and approval from Industry for development (commitment to deploy) Determine if anticounterfeiting is a cross industry priority. If solution is developed, how quickly will it be utilized Industry Steering Committee Review and Approval Assess commitment and industry readiness Process System Development MO Support Local level interest or currently addressed at a local level Provide impact analysis on existing GS1 System Components, technical advice Support with outreach in conjunction with MOs 53 Roles and Responsibilities Step 2: Develop Requirements Process Step Anti-Counterfeit Solution Industry Engagement System Development Describe business processes Create Joint AntiCounterfeiting Workgroup with reps from multiple industries, customs Ensure alignment with industry expectations and provide business expertise from community and staff Documentation of process Identify how better information can defeat counterfeiters Identify how better defense methods (inspections, authentication) can be use Ensure appropriate input to requirements from industry stakeholders Ensure contribution and community review of output Gathering and documentation of requirements; public review comment resolution Detailed Requirements Harmonization of Requirements across GS1 System Review of Requirements by Architecture Group – ensure consistency with GS1 system. Process Leadership Group reviews and approves MO Support Initiate development of support materials Facilitation Initiate development of support materials Facilitation Impact Analysis Architectural Review 54 Roles and Responsibilities Step 3: Development Anti-Counterfeit Solution Industry Engagement System Development Determine Development need – Standard, Guideline, Solution, Service Map requirements to existing standards where applicable If new standard required, create WG and Opt-in as needed. If Solution or Service, create development plan (Industry specific as needed) Validate expected output to industry needs Map requirements to expected output (standard, solution, service, guideline) Identify type of support material needed Business Solution Design (Ensure Harmonization and Reusability) Ensure requirements are included in new Technical Standards if needed. Ensure alignment with industry expectations Development and documentation Facilitation Align with implementation collateral Process Step MO Support 55 Roles and Responsibilities Step 3: Development Process Step Anti-Counterfeiting Industry Engagement System Development Technical Standard/Solution Development Develop Working Draft of Tech standards (if needed), Develop Outline of Solution GS1 AG Review Assure alignment with industry expectations Design and Documentation, Q&A, Facilitation GS1 AG Review Prototype/Pilot IP Review and Ratification Prototype the use of standard in the Solution IP review Industry Steering and Process Leadership Committee Review Ratification of Standards Approval of Solution, Service Industry participation in pilot Facilitation IP Review Ratification MO Support Align w Implementation collateral 56 Roles and Responsibilities Step 4: Deployment AntiCounterfeiting Industry Engagement System Development Provisional Documentation Anti-Counterfeiting Solution Document (industry specific as needed) Review and validate Supply content for implementation documentation Additional Collateral finalized Pilot Training Materials Communication Contribute to marketing material Process Step Final Documentation MO Support Implementation material finalized (business case, process, etc.) Training program development (using expert input from other areas) Newsletters, articles Web-site and wiki update Review and validate Supply content for implementation documentation Implementation material finalized (business case, process, etc.) 57