Transcript Corporate Value Proposition

State of Tennessee Rental Program
Launching: February 1, 2012
February 1st 2012 - Agenda
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State of Tennessee Program Overview
State webpage (eLink)
Trip Optimizer
WeCar
 Become a Member
 Reserve a WeCar
 Accessing the WeCar
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Enterprise Reservations
National Reservations
 Emerald Club Benefits and Video
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Q&A
Program Overview and Main Webpage
State of Tennessee – Program Overview
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WeCar – Nashville Motor Pool
 80 WeCars Located in the Blue Lot
 Nissan and VW products
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Enterprise Rent-A-Car
 Nashville Downtown Overflow directed to
Downtown Rental Branch
 Statewide travel directed to the closest rental
location
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National Car Rental
 Airport Travel
Agency Billing included for WeCar and Enterprise
What Brand Do I Use?
Main Webpage
Trip Optimizer
Main Webpage
Trip Optimizer
Roundtrip – One Day trip to Knoxville
Trip Savings $101.66
Becoming a WeCar Member
WeCar Become a member
WeCar Join Link – Joining WeCar
WeCar Join Link – Enter Profile Information
WeCar Join Link – Terms and Conditions
WeCar Join Link – Application Confirmation
WeCar Join Link – Application Approval
Reserving a WeCar
Main Webpage – WeCar Join Link
WeCar Reservation Link
WeCar Reservation Link Continued
WeCar Reservation – Enter Speed Chart #
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Enter Speed chart #
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Select agency code
from drop down
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Once completed:
RESERVE IT
WeCar Reservation – Select Agency Code
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Enter Speed chart #
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Select agency code
from drop down
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Once completed:
RESERVE IT
WeCar Reservation – Details
WeCar Reservation – Confirmation Email
WeCar – My Reservations Page
Reservation
in the past
Reservation
in the future
WeCar – My Reservations
WeCar – My Account: Details Page
WeCar – My Account: Contact Information
WeCar – My Account: Change Password
WeCar – My Account: Preferences
WeCar - Member Feedback
Accessing the WeCar
Beginning the Rental
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When it’s time to pick up the WeCar,
members proceed to the reserved
parking location and find the WeCar that
you reserved.
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Unlock the doors by holding their
membership card over the sensor in the
front windshield. When the light turns
Yellow, remove card. The doors will
unlock when the light turns Green.
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The ignition key is in the glove box. The
member simply retrieves the key from
the holder, inserts it into the ignition and
they’re off and running!
Tips During Reservation
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Remove the keys from the holder in the glove box at the
beginning of your reservation.
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When you turn the car off, take the ignition key with you and
lock the vehicle as you would with your own vehicle.
 WeCar customers should not use their membership card
to lock the car during a stop in their trip. (If you do, you
could be locked out of the car.)
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ONLY use your membership card to unlock the car at the start
of your reservation and to end your reservation.
Tips Fueling the WeCar
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Need
Ending the Rental
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At the conclusion of the rental, the
member returns the WeCar to its
original location. Then “snap” the
green key fob into the holder in the
glove box where they found it,
closing all doors and windows.
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They again hold their membership
card over the sensor in the front
windshield. The doors will lock
and light will turn Red.
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The system has now been notified
that the rental period has ended.
Reserve at Enterprise Rent-A-Car
Main Webpage – Enterprise Reservations
Enterprise Reservations – Select Agency
Enterprise Reservations – Enter City,
Select Date / Time, and Vehicle Class
Enterprise Reservations –Select Nearest
Rental Location
Enterprise Reservations – Select Vehicle
Enterprise Reservation – Enter Information
Enterprise Reservation – Details
Note: The State
of Tennessee is
tax exempt and
the taxes will be
removed at the
time of rental!!
Airport Reservations at National
Car Rental
Main Webpage – National Car Rental
National Car Rental - Reservations
National Car Rental – Enter Trip Data
Enter Emerald
Club number to
take advantage
of counter
bypass
Benefits: National
Our award-winning loyalty club, Emerald Club, provides:
 Vehicle choice
 Expedited service
 Emailed rental receipts
 Reward choice
 24-hour profile update
 Online rental history
 Dedicated toll-free reservations
 Three tiers (plus VIP)
 Status match based on tiers
 Member recognition and credit at participating Enterprise locations*
*Enterprise service will be provided
Emerald Club Tiers & Welcome Materials
Emerald Aisle: 3 Easy Steps
Reserve a Midsize
1.
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Always reserve a midsize car to begin your Emerald
Aisle experience
Bypass the Counter
2.
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Go straight to the Emerald Aisle; the keys are in the
cars
Choose Any Car
3.
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Any size, color, make or model on the Emerald Aisle
is yours at the reserved midsize rate
Emerald Club Lot Design
This is an example for illustration purposes; not all lots will look the same.
Q&A